1,301 to 1,325 of 1,874 Customer Experience Jobs in England

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and leading airport experiences … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences. Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond ...

IntroductionJob Title: Customer Success ManagerLocation: United KingdomAbout SymphonyAI Retail: SymphonyAI Retail is a leading provider of advanced AI-driven solutions and services specifically designed for the retail industry. We empower retailers and consumer packaged goods (CPG) companies with innovative technology to enhance their operations, optimize decision-making, and deliver … exceptional customer experiences. Overview: We are seeking an experienced Customer Success Manager to own commercial outcomes and strategic relationships across a portfolio of enterprise retail and CPG customers in the EMEA region. Based in the UK, you will drive renewals, expansion, and value realization by partnering closely with ...

This role incubates and pilots new programs and processes to mature recurring revenue offers, including software and services, within the CX portfolio, and develops and executes migration plans. It designs scalable strategies to reduce attrition and drive expansion across renewals and lifecycle motions, while leading cross-functional initiatives with Product … identify gaps, and align on shared metrics and strategic objectives. Additionally, the role identifies new business opportunities, process improvements, and market trends to inform CX's renewals and expansion strategy, serves as a senior advisor across CX to influence investment decisions and shape scalable business models, and collaborates with internal ...

Administrator to join their team. This is an excellent opportunity for an organised and detail-focused administrator who enjoys working with data, systems and customer-facing teams. The Role As a Sales Administrator, you’ll play an important operational role supporting both the Sales and Customer Success functions. … position combines customer data management, administration, live chat support and reporting. You’ll be responsible for ensuring customer records are accurate and up to date, supporting efficient sales processes and assisting with routine reporting and school data analysis. You’ll be joining a collaborative team where your organisational ...

seeking an experienced Commercial Director to join the Senior Leadership Team. You will shape and deliver the commercial strategy, bringing together Sales, Marketing, Customer Experience and Commercial Strategy under one accountable leader. Lead initiatives to drive revenue growth, maximise customer value and ensure commercial decisions are backed ...

including reliability, security, scalability, performance and governance standards. Key responsibilities: Lead the architectural design of AI-enabled software applications, ensuring alignment with business/customer goals and delivery milestones. Translate stakeholder needs into clear technical requirements and target architectures for AI-enabled application solutions. Design … evolution of delivery methodologies, standards and practices to improve consistency, reuse and time-to-value for AI-enabled application delivery. Skills and experience: Demonstrable experience in application architecture, including designing scalable and maintainable software solutions. Demonstrable background designing and delivering AI/ML solutions using with strong experience ...

Antipolis, France 4 days per weekApplicants must have the right to work in UK OR FranceThe Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. The Service Portfolio … analytical capability, and problem solving skills to drive improvements and ensure alignment with organizational goals. The Service Portfolio Project Manager contributes expertise across support, customer success, and professional services, shaping both, and delivering against short and long term service roadmaps. Success in this role depends on building strong cross ...

Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk for one single system that is designed to meet the needs ...

work that drives both business and human impact. About the Role This is a strategic, hands-on role at the intersection of product and experience strategy, audience research, measurement, evaluation, and Answer Engine Optimisation (AEO) - spanning both traditional digital products (websites, apps) and generative, AI-driven experiences. You will … Marketing Sciences with a strong measurement focus, spanning both traditional digital products and generative AI experiences. Experience Strategy POV: Background in product strategy, CX/UX strategy, or customer journey design, with a track record of using audience research to ideate solutions and bringing that lens ...

Immediate start What does a Digital Content Designer do? As a Digital Content Designer, you will utilise your Figma, Shopify & Shogun skills, experience and strong design expertise to adapt, modify and create engaging digital content across our websites, App, email marketing, and other digital media platforms within a fast … will play a key role in shaping and implementing promotional activity and product launches across these key Ecommerce channels to ensure a seamless customer experience across our large-scale ecommerce platform. Key elements: Figma Shopify (or similar Ecommerce Platform) Shogun Ecommerce design experience Additional skills across Photoshop ...

pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job DescriptionThe role of a Customer Resolution Specialist is to manage the pipeline of customers who are disputing their invoices. You will work closely with colleagues across the Telematics business … investigate and resolve customer queries and disputes that are preventing payment, supporting both customer satisfaction and business growth. You will also support the management and reporting of our CSAT surveys, capturing customer feedback and identifying opportunities to improve our processes, products and overall customer experience. Your ...

Work on Linux Distros with a focus on security Configure and customize components of the operating system Meet requirements and provide the best possible customer experience Deliver a product to the highest level of quality and functionality This role will be subject to an employment screening process … will require security clearance. Work Experience Essential Ubuntu operating system C programming TCP/IP network configuration, security and components PKI certificate and key management Debian package management Bash scripting Object oriented programming in C++ A degree in STEM or significant programming experience Desirable Python programming Linux kernel ...

Comet. This is a direct-report-to-CEO role with no direct reports. It is not a people-management role, not a corporate CX role, and not a theoretical product strategy role. It is a one-person commercial product function built for pace, ownership and measurable delivery. The role … repeat purchase and retention. Understand how buyers shop online and where the biggest friction, confidence gaps and commercial opportunities sit. Use ecommerce and marketplace experience to decide where the business should focus first to move conversion, revenue and buyer behaviour. Drive improvements that make buyers buy more often, more ...

contracts. Building intermate working relationships and trust through effective communication and meeting expectation and deadlines is key. Liaising with customer representatives or vendors and directing other support staff where appropriate will form part of the role. What you’ll be doing One key thing that all of our engineers … integration testing on new products and services, producing all relevant supporting documentation Postiviely support team leader and line manager. Essential Skills/Experience Minimum of CompTIA Network +/Equal Certification plus the below Firewall Engineering Skillset: Fortinet Cisco ASA, ISE & FirePower Palo Alto Checkpoint ZScaler F5 Load balancer ...

Recruiter: Lesley HoldenEmail: lesley@morganspencer.co.ukPhone: 020 7680 7002UX Designer Permanent | Hybrid | 50,000 - 55,000Are you a talented UX Designer with experience in the online gaming and sports betting sector? We're partnering with an innovative and highly successful organisation seeking a creative, user-focused professional to help design … drive business success. This is an exciting opportunity to join a collaborative, forward-thinking team where your ideas will directly influence product development and customer experience. You'll be involved in the full design lifecycle, from research and concept creation through to delivery, helping to shape products used ...

countries helping 1100+ clients, TechM provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design services, AI & analytics, and cloud & infrastructure services. It is the first Indian company in the world to have been awarded … part of the Mahindra Group, founded in 1945, one of the largest and most admired multinational federations of companies. Job Details Years of Experience: 4-7 Years Salary: 35 to 50k GBP Per Annum. UK Driving license is MUST Job Description: Design, assemble, and install data logging equipment ...

building the platform enterprises rely on to govern their AI agents safely — and we're growing fast. We're looking for a technical, customer-focused Technical Account Manager to own the post-sale relationship with our customers and make sure they get the best from their Geordie deployment, fast. … What You'll Do Own the Technical Relationship — Be the primary technical point of contact for a portfolio of enterprise accounts, building trust from customer kick-off through renewal and expansion. Project Management — Own the project plan for onboarding and major implementations end‐to‐end: timelines, milestones, resourcing ...

Designer Permanent | Hybrid | £50,000 - £55,000 Are you a talented UX Designer with experience in the online gaming and sports betting sector? We're partnering with an innovative and highly successful organisation seeking a creative, user-focused professional to help design engaging digital experiences that delight users … drive business success. This is an exciting opportunity to join a collaborative, forward-thinking team where your ideas will directly influence product development and customer experience. You'll be involved in the full design lifecycle, from research and concept creation through to delivery, helping to shape products used ...

About us At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in‐person company based … Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

color: #f5f5f5; } At Jet2.com and Jet2holidays were working together to deliver an amazing journey, literally! We work as One Team to drive forward a Customer First ethos, creating unforgettable package holidays and flights and we couldnt do it without our brilliant people. As our new Tech Engagement & Communications Specialist … work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time ultimately enhancing customer experience, improving efficiency, and supporting business growth. What youll be doing As our Tech Engagement & Communications Specialist , you will: a { text-decoration: none ...

come from strong stakeholder management, delivery leadership and the ability to coordinate multiple technology workstreams. We're keen to speak with candidates who have experience in: Payments or FinTech environments Payment gateways, acquiring, merchant services or transaction platforms POS/EPOS, ticketing or integrated software solutions Managing third-party … closely with technical, commercial and operational stakeholders Supporting the rollout of new payment capabilities and product enhancements Driving improvements to existing payment solutions and customer experience Ensuring projects are delivered on time, within scope and to a high standard What's on offer? £70,000-£90,000 base ...

days per week Applicants must have the right to work in UK OR France The Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support Fortinet technologies. The Service Portfolio team … Conduct market and competitive research to inform service strategy and identify opportunities. Ensure services are evaluated for strategic fit, financial viability, operational readiness, and customer value. Maintain the Service Portfolio and collaborate on the Service Catalogue with Service Owners. Service Development & Improvement Identify, evaluate, and lead initiatives that enhance ...

Tech support VDI as part of Uk Infrastructure Team supporting the Virtualised Desktop environments, the role will include resolving Incidents & Tasks raised by the customer through service now, planning and implementing changes to customer requirements, Liaising with TSMs, projects, and other parts of the business to carry … Profile Management. Support User Workspace Environments: Implement and utilise tools like AppSense/Ivanti/FSLogix for User Workspace Management to enhance user experience across virtual platforms. Good understanding of Microsoft server products (Windows 2012-2022) Good understanding of the certificate renewal process and certificate chains within Citrix Troubleshooting ...

handles telephone, web chat and email enquiries, resolves first-line issues, manages future work bookings and keeps accurate records while delivering a clear, professional customer experience. You will report into the Technical Support Manager and regularly collaborate with other teams within the division. How We WorkAs a First Line … capture useful diagnostic information. Escalating unresolved queries with a clear summary, evidence and steps already taken. Tracking open enquiries, provide updates and handle customer information securely. Maintaining strong knowledge of supported 1link products and processes. Sharing call, email and booking workloads to maintain service coverage. Following agreed procedures, keep ...

Doing: Cold calling businesses daily to identify needs and generate leads Qualifying prospects and presenting tailored solutions Building and maintaining long-term customer relationships Negotiating on price, delivery, and contract terms Achieving individual and team sales targets Managing and updating data in the CRM system Following a proven sales … interest in technology. Self-starter with a proactive, can-do attitude Team player who supports and celebrates group success Committed to providing an outstanding customer experience Incentives & Benefits: Uncapped commission – the more you sell, the more you earn Ibiza holiday incentive for top performers Monthly vouchers & recognition ...