526 to 550 of 1,824 Customer Experience Jobs in England

service delivery. The Payment Operations team is responsible for several key areas including End-to-end processing of all financial transactions such as billing, customer payments, accounts payable & receivable, in compliance with supplier accounts, applicable legislation and internal policies Operational cash forecasting and working capital tracking Processing supplier payments … payment operations processes and providing leadership to the wider team in order to achieve KPI’s and deliverables Leading and resolving all high-profile customer escalations Key contact to Sunrise, working with senior stakeholders to ensure fast query resolution and excellent customer service Continuously review current processes, identify ...

Product Manager is responsible for defining, delivering, and managing APS International Ltd's online money transfer products. The role owns the product roadmap, customer experience, and product lifecycle while ensuring secure, compliant, scalable, and innovative cross-border payment solutions. Key Responsibilities Own the product strategy and roadmap … International's digital remittance platform. Manage the end-to-end customer journey from registration and KYC to beneficiary management, transfers, tracking, and customer support. Work with engineering teams to deliver mobile and web product enhancements. Lead integrations with banks, payment gateways, card processors, mobile money operators ...

Opportunity A fantastic opportunity has arisen for an experienced Data Activation Lead to join a forward-thinking organisation on a mission to transform customer engagement through data, analytics, and marketing technology. This is a strategic leadership role where you'll drive the activation of customer data across multiple … channels, unlocking new opportunities for personalisation, customer engagement, and commercial growth. You'll lead a specialist team while working closely with stakeholders across marketing, digital, product, engineering, and data functions to deliver innovative, data-driven experiences. Key Responsibilities Lead and develop a high-performing Data Activation team. Drive ...

years’ experience. The business supports dental practices with a simple, flexible, practice branded approach to patient plans, backed by expert advice and first class customer support. The role: Our committed Client Services team and experienced regional Business Development Managers help practices to launch a dental plan for the first … transition from NHS to Private, or transfer from another plan provider to make huge cost savings. We are seeking a proactive, organised, and customer-focused Client Services Coordinator to join our friendly and professional Client Services team. Reporting to the Client Services Team Leader, you will play an integral ...

everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose … empowered to do your best work. Job Summary Responsible for leading Equinix’s relationship with strategic accounts that will include regional/global customer contacts. Works within a matrixed sales team environment to set regional/global strategy, achieve/surpass established sales goals, and address customer needs. ...

looking for an experienced and proactive Customer Services Manager to lead a small customer service team while playing a hands-on role in the day-to-day operation. This is a visible, interactive role where you will work across both the office and warehouse environments, ensuring a smooth … customer journey from initial enquiry through to goods dispatch. You will manage a team of three customer service professionals, support their development, allocate workloads and drive improvements in service levels, turnaround times and customer experience. The business has a supportive, relaxed and collaborative culture, but there ...

time, on budget, and to the highest quality standards. This role is primarily based in the Clevedon office and involves close collaboration with development, customer experience, and client teams. Domestic and international travel may be required. Responsibilities will include Carry out the build of projects on the digital … platform users to encourage engagement. Communicate with the Development team to stay up to date with new features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Exceed expectations in terms of product quality. ...

technology is not straightforward. It involves physical hardware going into live operational sites, layered with software and data that customers rely on indefinitely. The customer journey does not end at go-live - it runs for the lifetime of the contract, and it requires active, structured management throughout. The Senior … Programme Manager will own our customer experience. From the final stages of a sales deal through installation, go-live, and long-term operations - you are responsible for how our customers feels about Greyparrot. You pull in the right internal teams at the right moments - Implementation, Customer Ops, Support ...

hands‐on individual contributor role. It is a mandate to shape strategy, build capability, and ensure machine learning directly influences revenue, margin, customer experience, and operational performance. The Opportunity You will define and execute a company‐wide data science and machine learning strategy, ensuring investment is tightly aligned … science function, establishing clear standards, prioritisation frameworks and performance metrics, and positioning machine learning as a long‐term strategic differentiator for the organisation. Skills & Experience Experience operating at scale where ML directly influences commercial performance A track record of building and leading high‐performing data science teams Strong ...

title: Data Analyst - Customer Success Location: Victoria (Hybrid - 2 days in office per week) Duration: 10 months Day Rate: £280 per day About the role We are looking for a highly motivated, self-driven Data Analyst to join a global Customer Success Data Science team based … into its core workflows. Beyond standard reporting, you will leverage Generative AI and automation to streamline data pipelines, uncover operational trends, and improve customer experience, digital adoption, and service delivery across international regions. Key Responsibilities Collaborate with engineering teams to develop robust SQL pipelines, improve data integrity ...

support, and inspire you to be the best version of yourself. The RoleThe Migrations Account Executive works collaboratively to grow and expand BeyondTrust's customer base, primarily by working with perpetual customers to drive renewal retention, expansion, and deployment migration. The Migrations Account Executive communicates directly with external contacts … Market team and other cross-functional groups to effectively maintain and improve upon the processes and procedures in place to maximize customer revenue retention through renewal bookings and improve customer satisfaction and experience, with a specialized focus on SaaS upgrades. The Migrations Account Executive has an exemplary ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands-on problem … solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based ...

transform how businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. Youll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. Youll combine commercial insight, technical expertise and hands-on problem … solving across the entire customer journey from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based ...

businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You'll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You'll combine commercial insight, technical expertise and hands-on problem … solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome, challenge the status quo and make ERP genuinely work for the customer? Read on. The Role at a GlanceSenior ERP ConsultantUK Field-Based | Extensive UK Travel ...

Ebury London Office - Hybrid: 4 days in the office, 1 day working from home per week As Ebury continues to expand across new geographies, customer segments, and product verticals, robust and scalable Know Your Customer (KYC) and Know Your Business (KYB) capabilities are critical to enabling growth while … individuals, SMEs, and complex corporate structures. This role reports to the Head of Financial Crime Intelligence Product. What you’ll do Product Ownership Balance customer experience, growth, and risk trade-offs across onboarding and lifecycle of our clients. Define the strategy for KYC/KYB, ensuring alignment with ...

client is a global luxury retailer, looking for a Customer Data Platform (CDP) Manager to lead the development and optimization of their CDP implementation. The successful candidate will oversee the development and management of the CDP, bridging the gap between business stakeholders, technology teams, and vendors. The role centres … candidate will coordinate across business, technology and vendor teams to manage risk, drive adoption and establish governance frameworks, enabling scalable and compliant use of customer data across markets. Responsibilities: Oversee the development, management, and optimization of the Customer Data Platform (CDP) Collaborate with business stakeholders, technology teams ...

Customer Application Support Technician | Jira | SQL Hybrid, 2 days a week onsite – Leeds or Bradford We’re looking for a Customer Application Support Technician to join a growing SaaS environment, providing 1st Line application support to external customers and businesses. This is a customer-facing application support …/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What we’re looking for: • 2+ years’ experience in application support or technical customer support • Strong customer service ...

businesses work. This is a role for an experienced ERP consultant who wants more than project delivery. You’ll stay close to the customer, own the outcome and help businesses get genuine, lasting value from their ERP system. You’ll combine commercial insight, technical expertise and hands-on problem … solving across the entire customer journey – from discovery and implementation to go-live, optimisation and ongoing success. Ready to own the outcome , challenge the status quo and make ERP genuinely work for the customer? Read on . The Role at a Glance Senior ERP Consultant UK Field-Based ...

Role Overview As Manager, Merchant Insights (12-Month Fixed-Term Contract), you will own Checkout.com's buyer insights programme, bringing together customer feedback, research, and market intelligence to build a deeper understanding of the merchants we serve. Your work will shape product marketing, influence strategic decisions, and ensure … insights programme, developing research that helps the business better understand merchant needs, behaviours, perceptions, and future priorities Champion the Voice of the Buyer : Own customer listening programmes, including the company-wide NPS programme, event feedback, and other feedback channels. Bring together multiple sources of insight to identify trends, opportunities ...

stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best-in-class customer experience. The Senior Sales Associate manages increased complexity, scale, and senior-level engagement while remaining … focuses on: Supporting the AE in managing large, complex, and global customers Owning and driving high-value and complex commercial activities Engaging with senior customer stakeholders and internal leadership Ensuring rigorous execution across renewals, rerates, and transactional activity for strategic accounts This role is well-suited for a commercially ...

Role Purpose The Professional Services Coordinator is responsible for planning, coordinating and supporting the successful delivery of customer projects across the business. The role acts as the central point of communication between clients, engineers, operations, sales teams and internal stakeholders to ensure projects are delivered efficiently, professionally … updates throughout the lifecycle of their projects. They will serve as the primary client contact from project initiation through to completion, ensuring an excellent customer experience and maintaining high standards of communication at all times. Key Responsibilities Project Planning & Coordination Coordinate multiple customer projects simultaneously from initiation ...

online revenue and trading performance, proactively assessing challenges and growth opportunities and taking appropriate action to optimise sales. Maintain ownership of website performance, using customer and trading data to inform decisions, enhance the online experience, continuously improve site functionality, and work closely with key teams to achieve commercial … gifting, accessories, and bags. Responsibilities of this ECommerce Trading Manager - Develop reporting and provide insights to improve trading performance. Own and optimise the online customer journey across all devices. Drive continuous site improvement through A/B testing and UX best practice. Manage product merchandising, taxonomy, and site navigation ...

Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.Job DescriptionAs a Solutions Architect, you will need expertise in CX platforms (e.g., Genesys, Google, Five9, TalkDesk, Amazon, NICE) across various applications such as inbound, outbound, WFM, and other integrated technologies within the CX space … speech analytics, omni-channel CX). The purpose of the role is to lead the design and architecture of cloud-based CCaaS ecosystems that transform customer experiences. To enable clients to achieve operational excellence and business value by integrating intelligent, scalable contact center solutions with their core technologies. Responsibilities ...

Developer 6 month Fixed Term Contract Location: Hybrid (London) Shape the future of customer technology at Premium Credit Are you an experienced Dynamics 365 expert looking for a role where you can make a real impact? At Premium Credit, we are transforming how we deliver technology solutions … customers and colleagues. As a CRM Developer, you'll play a pivotal role in enhancing and evolving our Microsoft Dynamics 365 Customer Engagement platform, helping us deliver innovative solutions that improve customer experiences, streamline business processes, and support our ambitious growth plans. This is an exciting opportunity ...

business stakeholders and SMEs to understand operational challenges. Translate programme research outputs into measurable business outcomes. Quantify commercial benefits including cost reduction, operational efficiency, customer experience, risk reduction, revenue generation and competitive advantage. Lead the development of executive-level commercial propositions and business cases that inform investment … businesses and industry stakeholders to identify and validate commercial opportunities. Including any key levels of qualification for the role and/or time served experience Professional fluency in Japanese and English, with the ability to conduct business discussions, workshops and stakeholder meetings in both languages. Demonstrable ability to build ...