551 to 575 of 1,824 Customer Experience Jobs in England

Account Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
stakeholder support to a small number of top-tier, high-value accounts, partnering closely with Account Executives (AEs) to deliver consistent revenue growth, strong customer outcomes, and a best-in-class customer experience. The Senior Sales Associate manages increased complexity, scale, and senior-level engagement while remaining … focuses on: Supporting the AE in managing large, complex, and global customers Owning and driving high-value and complex commercial activities Engaging with senior customer stakeholders and internal leadership Ensuring rigorous execution across renewals, rerates, and transactional activity for strategic accounts This role is well-suited for a commercially ...

Service Delivery Manager

Hiring Organisation
Driver and Vehicle Standards Agency
Location
City of Bristol, United Kingdom
Employment Type
Full Time
high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively … will drive service performance, oversee supplier and contract delivery, manage service risks and issues, and champion continual improvement to deliver value, reliability, and excellent customer outcomes. The Service Delivery Manager works closely with Associate Service Delivery Managers, providing guidance and delegating responsibilities where appropriate. The role also engages regularly ...

Service Delivery Manager

Hiring Organisation
Driver and Vehicle Standards Agency
Location
Borough of Oldham, United Kingdom
Employment Type
Full Time
high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively … will drive service performance, oversee supplier and contract delivery, manage service risks and issues, and champion continual improvement to deliver value, reliability, and excellent customer outcomes. The Service Delivery Manager works closely with Associate Service Delivery Managers, providing guidance and delegating responsibilities where appropriate. The role also engages regularly ...

Service Delivery Manager

Hiring Organisation
Driver and Vehicle Standards Agency
Location
City and Borough of Leeds, United Kingdom
Employment Type
Full Time
high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively … will drive service performance, oversee supplier and contract delivery, manage service risks and issues, and champion continual improvement to deliver value, reliability, and excellent customer outcomes. The Service Delivery Manager works closely with Associate Service Delivery Managers, providing guidance and delegating responsibilities where appropriate. The role also engages regularly ...

Service Delivery Manager

Hiring Organisation
Driver and Vehicle Standards Agency
Location
City and Borough of Birmingham, United Kingdom
Employment Type
Full Time
high-quality IT services, build strong stakeholder relationships, and drive continual service improvement and manage service level agreements? Do you have the skills and experience to manage service performance, resolve complex issues, and ensure excellent customer outcomes? Have yousuccessfully managed IT services and supplier-delivered contracts, working collaboratively … will drive service performance, oversee supplier and contract delivery, manage service risks and issues, and champion continual improvement to deliver value, reliability, and excellent customer outcomes. The Service Delivery Manager works closely with Associate Service Delivery Managers, providing guidance and delegating responsibilities where appropriate. The role also engages regularly ...

Product Designer

Hiring Organisation
The Portfolio Group
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£55000/annum
from research and ideas through to final delivery Create wireframes, prototypes and UI designs using Figma Carry out user research and usability testing Use customer feedback and data to improve products Work closely with Product and Engineering teams Help shape product roadmaps and new features Make sure designs … easy to use Contribute to and improve our design system Support and mentor other designers Explore how AI can be used to improve the customer experience What we're looking for Strong experience as a Product Designer/UX Designer Excellent UI and visual design skills Strong ...

Senior Manager, Digital Content Strategy

Hiring Organisation
Danaher
Location
Buckinghamshire, United Kingdom
Employment Type
Full Time
Strategy plays a key role in shaping and executing the digital content strategy for Cytiva’s flagship website, cytiva.com. This role focuses on developing customer-centric, digital-first content that enhances the user experience, supports business objectives, and reflects the brand’s voice. As a strategic contributor … Success in this role requires curiosity, a growth mindset, and the ability to establish and evolve content governance and best practices that enhance the customer experience and strengthen brand consistency. What you will do: From ideation to implementation , you will develop content strategies that align with brand identity ...

Sr. Director, Client Partner

Location
Greater London, England, United Kingdom
growth for ambitious businesses and leading brands.Customer understanding is more potent and drives greater value when insights go to work directly within marketing and experience priorities. To give our clients that advantage, we put an insights-driven operating system at the core of our design, go-to-market … digital experience solutions.Material clients make smarter growth choices because they can see clearly how and when to take the shots that count. Together, we connect consumer intelligence with customer demand generation to build lasting, profitable relationships.**About the Sr. Director, Client Partner Role**This role will be responsible ...

Lead Procurement Manager - Technology Procurement

Hiring Organisation
Michael Page Procurement & Supply Chain
Location
Leeds, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
long-term technology transformation. This role offers significant visibility across the business and the opportunity to work on major strategic programmes that directly impact customer experience, operational performance and business growth. Category areas include: Software & SaaS Solutions Cloud Services (AWS, Azure, Google Cloud) IT Infrastructure & Networking Data & Analytics … ASDA's Procurement Transformation Programme. Profile About You We're looking for a commercially driven procurement leader who combines strong strategic sourcing expertise with experience operating in complex technology environments, the credibility to influence senior stakeholders and the ambition to shape one of the UK's most significant technology ...

Application Support Analyst

Hiring Organisation
BPM Tech
Location
Bradford, West Yorkshire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £30,000 per annum
Application Support Technician Hybrid, 2 days a week onsite – Leeds or Bradford We’re looking for a Customer Application Support Technician to join a growing SaaS environment, providing 1st Line application support to external customers and businesses. This is a customer-facing application support role where …/Product teams • Create and maintain knowledge base and user documentation • Work to SLA and KPI targets • Help improve support processes and the overall customer experience What we’re looking for: • 2+ years’ experience in application support or technical customer support • Strong customer service ...

Junior Legal Counsel – Product (Trips)

Hiring Organisation
Booking.com
Location
Manchester, United Kingdom
Employment Type
Full Time
take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world. The Role: As Junior Legal Counsel - Product , you will provide practical, timely and commercially focused legal support to Booking.com's Trips Product teams … product legal advice with ownership of defined legal workstreams, scalable guidance and process improvements. Key responsibilities: Advise Product teams on product concepts, customer journeys, product requirements, UX designs, copy, pricing, promotions, rankings, personalisation, terms and disclosures. Identify and assess legal and regulatory risks, including consumer protection, privacy and data ...

Arabic Speaking Implementation Consultant - Fintech

Hiring Organisation
Quant Capital
Location
London, UK
Employment Type
Full-time
Professional Services Director and have a high volume of autonomy and responsibility very quickly. The ideal Professional Services Consultant will have prior SQL Server experience, will have implemented software solutions within a Hosted Services (SaaS) environment, have server maintenance experience, and be highly motivated and team-focused with … client expectations and proactively communicate any issues/concerns to leadership Respond to client inquiries in a timely and professional manner in support superior customer experience model Install my clients software products on site or remotely Use batch processes to integrate products into client processes Use software application ...

Principal Product Manager, Customer-Deployed

Location
Greater London, England, United Kingdom
development model and work directly with customers to solve high-value problems Do you thrive in fast-moving environments where discovery, experimentation, and measurable customer impact are at the heart of every decision About the BusinessAt ICIS, our mission is to optimize the world's resources. We help companies … learn more about ICIS at https://www.icis.com/explore .About our TeamOur teams are fuelled by curiosity, relentlessly pursuing better customer outcomes. We're on a mission to deliver an unparalleled customer experience, excelling in communication. In a fast-paced environment, we thrive, embracing change ...

Solution Architect - FH&B International

Location
City of Westminster, England, United Kingdom
domain, you'll design the B2B and/or B2C systems that power M&S's international growth. Your focus will span direct-to-customer digital commerce, market-specific customer experiences, partner and franchise integrations, wholesale propositions, and the integration patterns that connect our platforms, partners and legacy … align dependencies, architectural decisions, risks and delivery plans. Assess emerging technologies, modernisation opportunities and architectural improvements that strengthen resilience, delivery pace, operational effectiveness and customer outcomes. Who You Are Your skills and experience will include: Proven experience as a Solution Architect or senior technology leader designing complex ...

AI & Agentic Technical Delivery Lead

Hiring Organisation
Hackajob Ltd
Location
London, United Kingdom
Employment Type
Permanent
Delivery Lead Senior Manager (CL6) London, Manchester Accenture Song - Data & AI We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy … GenAI solutions into production — RAG pipelines, agentic workflows, LLM-powered applications, or multimodal systems — not just designing or advising on them Deep hands-on experience with the full GenAI delivery stack: LLM APIs (OpenAI, Anthropic, Google, open-source), vector databases, embedding models, orchestration frameworks (LangChain, LangGraph, AutoGen, or equivalent ...

Director, Account Management, Sales SMB

Hiring Organisation
Braze
Location
London, UK
Employment Type
Full-time
will be responsible for a growing team of Account Managers. This is a management SaaS sales role which requires a high level of experience managing a medium sized team. Strong candidates will have experience working with a wide variety of clients in multiple verticals ranging from startups … established, small and medium sized companies. In addition, experience selling a marketing automation, CRM, email, or analytics solution is highly preferred. Strong candidates will have experience working SMB clients, as well as the ability to coach and lead a team of Account Managers growing and retaining ...

TikTok Shop - Moderation Workforce Management Program Manager

Hiring Organisation
TikTok
Location
London, UK
Employment Type
Full-time
innovative marketplace fully integrated into TikTok. It brings together online sellers, buyers and creators - all within TikTok to build a one-stop, seamless shopping experience and bringing more commerce solutions that further enable our community to discover and engage with what they love. Global E-Commerce's Governance … Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Global Moderation is part of the GNE organization. Our mission is to create the most trustworthy e-Commerce platform.- Lead the workforce planning ...

Customer Success Manager

Hiring Organisation
Accomplish Today
Location
Stockport, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £50,000 per annum
Customer Success Manager Up to £45,000 – £50,000 + Benefits Accomplish Today's client is a progressive technology business transforming payroll for the temporary labour and contractor markets. Having established itself with award winning software that delivers exceptional accuracy and efficiency, the company has expanded its offering with … just outside Stockport. A strong culture of in person teamwork underpins its success, supported by a comprehensive benefits package. The Opportunity You will own customer satisfaction across two core pillars: implementations and ongoing customer experience. Acting as the critical interface between clients and the product team, you will ...

Business Development Executive - Airfreight

Hiring Organisation
Bis Henderson
Location
Stoke-on-trent, Staffordshire, United Kingdom
Employment Type
Permanent
Salary
GBP 60,000 - 70,000 Annual
000.00 + 6,200 car allowance + commission Summary: We are looking for a commercially driven Business Development Executive with proven air freight sales experience to join our client's growing commercial team. This is an exciting opportunity to win new business, build long-term customer partnerships … closely with internal stakeholders to deliver value-led logistics solutions. You will play a key part in driving profitable growth while ensuring an excellent customer experience Key Responsibilities: Drive new business growth across the air freight product offering. Build, manage, and convert a strong pipeline of prospects ...

Sales & Marketing Project Manager - EMEA

Location
London, United Kingdom
project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project Manager … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities to improve ...

Systems Engineer - Service Providers

Hiring Organisation
Hewlett Packard Enterprise
Location
Manchester, UK
Employment Type
Full-time
sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations. The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes. The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

Systems Engineer - Service Providers

Hiring Organisation
Hewlett Packard Enterprise
Location
Bristol, UK
Employment Type
Full-time
sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations. The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes. The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

Systems Engineer - Service Providers

Hiring Organisation
Hewlett Packard Enterprise
Location
London, UK
Employment Type
Full-time
sales activities for a selected group of Tier 2 service provider customers in the UK. You will act as a trusted technical adviser, translate customer priorities into solution architectures and help customers modernise their networks and operations. The opportunity: Lead the technical sales engagement for a selected … clearly with varied audiences. You will use the breadth of the HPE portfolio, together with partner and ecosystem capabilities, to shape solutions that address customer requirements and deliver measurable business outcomes. The ideal candidate has strong experience with service provider networks, especially IP routing, MPLS and segment routing ...

Senior Design Engineer - Utilities

Location
Hounslow, England, United Kingdom
play a defining role in one of the UK’s most significant infrastructure projects. You’ll help shape a national legacy that millions will experience for decades to come, as we deliver the third runway, improve passenger experience, stimulate jobs and opportunities across the UK, and strengthen … part in shaping thermal, electrical, potable water, foul water, and stormwater networks that support terminals, airfield assets, highways, structures, and the wider passenger experience across the expansion programme. Working within one of the most complex infrastructure environments globally, the role is responsible for delivering integrated, coordinated ...

Senior Customer Success Manager

Location
Greater London, England, United Kingdom
means you’ll be joining a driven team, with big plans, at a genuinely exciting time for our business. Role Overview As a Senior Customer Success Manager , you will own the post-sale relationship with our most valuable accounts; complex organisations with multi-stakeholder buying committees, and sophisticated technical … with customers, building relationships across the levels of their business, challenging conventional thinking, and guiding organisations through significant changes in how they approach marketing, customer acquisition, and advocacy. This is not a remote-first, reactive role. It requires presence, gravitas, and the ability to navigate the complexity and politics ...