126 to 150 of 412 Customer Insight Jobs in England

Business Consultant

Location
Greater London, England, United Kingdom
business needs and align product vision, roadmap and requirements to ensure success both before and throughout delivery, measuring progress and pivoting as required. Customer Insight: Be the voice of the customer within the delivery team(s) - structure engagement with customers and users as well as drawing insights ...

Senior Product Manager - Triage

Location
Greater London, England, United Kingdom
powered products that help researchers and publishers make better, faster decisions? Do you thrive in cross-functional environments where you can combine product strategy, customer insight, data science, and technology to deliver meaningful impact at scale? Our team supports the editorial workflows of the largest scientific publisher … editorial triage solutions. Leading product delivery within a cross-functional agile team, managing priorities, maintaining a healthy backlog, and ensuring consistent progress. Conducting customer discovery with editorial users, identifying needs across different user groups, and turning insights into product improvements. Designing and improving signal management and triage experiences, helping ...

Digital Experience Manager (FTC)

Location
Hull and East Yorkshire, England, United Kingdom
customers discover, engage with and buy from Croda.You will play a pivotal role in shaping our digital ecosystem, drivinginnovation and helping us create seamless, customer-centric experiences thatsupport business growth. Who We’re Looking For: Strong B2B eCommerce experience, leading digital experience and customer engagement strategies within complex … organisations A deep understanding of user experience, customer journeys, digital marketing and content effectiveness Experience developing digital roadmaps and translating vision into actionable initiatives The ability to influence senior stakeholders and build alignment across diverse teams Knowledge of website technologies, CMS platforms and digital ecosystems Experience using data ...

Senior Product Analyst

Location
London, United Kingdom
team in diagnosing issues and understanding product impacts Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights This role will give you the opportunity to: Choose your path to impact we believe people are most empowered when they contact independently. ...

Senior Product Analyst

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
Salary
£85,000
team in diagnosing issues and understanding product impacts Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights This role will give you the opportunity to: Choose your path to impact we believe people are most empowered when they contact independently. ...

Senior Product Analyst

Hiring Organisation
Hackajob Ltd
Location
Westminster, Greater London, UK
team in diagnosing issues and understanding product impacts Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights This role will give you the opportunity to: Choose your path to impact – we believe people are most empowered when they contact independently. ...

Lead Product Analyst

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
team in diagnosing issues and understanding product impacts. Ensure data assets are accessible and effectively utilised by the team to enhance product and customer insights. This role will give you the opportunity to: Choose your path to impact we believe people are most empowered when they can act independently. ...

Senior Product Manager

Location
Birmingham, England, United Kingdom
Senior Product Manager at Reachdesk, you’ll play a pivotal role in shaping the Reachdesk Platform. You will be accountable for turning complex customer and business problems into software products that deliver measurable impact. Reporting to the Chief Product Officer, you’ll lead product initiatives end-to-end, from … successfully launched, adopted, and delivers the outcomes we set out to achieve. If you enjoy solving difficult problems, taking ownership, and moving comfortably between customer, technical, and business conversations, you’ll thrive in this role. Responsibilities Set product direction and priorities , bringing together company goals, internal stakeholder needs, customer ...

Senior Product Manager

Location
Greater London, England, United Kingdom
Senior Product Manager at Reachdesk, you’ll play a pivotal role in shaping the Reachdesk Platform. You will be accountable for turning complex customer and business problems into software products that deliver measurable impact. Reporting to the Chief Product Officer, you’ll lead product initiatives end-to-end, from … successfully launched, adopted, and delivers the outcomes we set out to achieve. If you enjoy solving difficult problems, taking ownership, and moving comfortably between customer, technical, and business conversations, you’ll thrive in this role. Responsibilities Set product direction and priorities , bringing together company goals, internal stakeholder needs, customer ...

Product Manager

Location
Greater London, England, United Kingdom
combine empathy with strong commercial and product thinking. You'll have the autonomy to tackle high-impact problems, make informed decisions using data and customer insights, and help shape products that make a genuine difference to the day-to-day lives of NHS staff. Key Responsibilities Technical Leadership Provide … direction and deliver successful outcomes, without relying on formal authority. Product Management Define the strategic roadmap for your product area through continuous product discovery, customer insight and performance tracking. Own and deliver product outcomes by managing your roadmap and backlog, working closely with Engineering, Design and Client Operations ...

Account Director – Aviation (EMEA)

Location
West of England, England, United Kingdom
enterprise aviation customers within the European region. Reporting to the Head of Sales and Accounts - Europe, this role focuses on expansion of existing customer relationships, identifying new commercial opportunities within accounts, driving the progression of complex enterprise opportunities and driving long‐term customer value and retention. … airline customers, the Account Director develops strong relationships across operational and executive stakeholders while working cross‐functionally with Solution Consultants (pre‐sales), Product, Customer Success, and Marketing teams to deliver commercial outcomes and maximize customer value. This role plays a critical part in executing the regional growth strategy ...

Strategic Account Manager

Location
Guildford, England, United Kingdom
trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...

Product Manager, AI-Powered Public Safety Platform

Location
Chippenham, England, United Kingdom
Head of Product Management of the NEC Evidence and Insights product Pillar. The role is home based with travel to NEC offices and customer sites as required. The Product Manager will define, develop, and deliver high-quality software products that meet customer needs, combining customer insight ...

Product Manager, AI-Powered Public Safety Platform

Location
Greater London, England, United Kingdom
Head of Product Management of the NEC Evidence and Insights product Pillar. The role is home based with travel to NEC offices and customer sites as required. The Product Manager will define, develop, and deliver high-quality software products that meet customer needs, combining customer insight ...

Product Manager, AI-Powered Public Safety Platform

Location
Hemel Hempstead, England, United Kingdom
Head of Product Management of the NEC Evidence and Insights product Pillar. The role is home based with travel to NEC offices and customer sites as required. The Product Manager will define, develop, and deliver high-quality software products that meet customer needs, combining customer insight ...

Principal Forward Deployed Engineer - UK

Location
Greater London, England, United Kingdom
seeking a high-impact FDE to drive this new engagement model. Unlike traditional professional services, this role requires deep embedding within the customer’s mission to provide ownership of their agentic future. You will be a strategic asset, dedicated to solving complex business problems using the OutSystems platform … Agentic capabilities. You will understand customer needs, scope work, prove feasibility, structure delivery, and measure value. Success means reaching outcomes. You’ll own the agentic transformation and the building process. It is expected that you: Discover and Prioritize AI-driven business use cases. Lead in what to build ...

Data and Tech Manager

Location
City Of London, England, United Kingdom
transformation, you'll play a role in supporting our adoption of AI technologies, ensuring our data, systems and processes are optimised to enable automation, insight generation and more efficient ways of working. You will oversee the Marketing digital platforms and websites, ensuring they deliver an excellent user experience, support … integrate effectively with our wider technology ecosystem. Working with the Marketing team and wider business, you'll help maximise the value of our 360 customer data strategy, enabling smarter audience engagement, supporting the effective implementation of AI-powered tools and workflows, and driving continuous digital innovation. You'll also ...

Product Manager, ActiveControl

Location
Bracknell, England, United Kingdom
largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

Customer Support Specialist

Hiring Organisation
Adria Solutions
Location
Knutsford, Cheshire, North West, United Kingdom
Employment Type
Contract
Contract Rate
Hourly Rate
Customer Support Specialist Software Adria Solutions is recruiting a Customer Support Specialist for a growing technology business whose software is used by customers worldwide. This opportunity suits someone who enjoys solving problems, building customer relationships and improving how services are delivered. Youll join a collaborative team where … your ideas and customer insights can influence both products and processes. The role Youll help customers get the most from the companys software, ensuring each interaction is helpful, efficient and tailored to their needs. Alongside responding to enquiries, youll identify recurring issues and work across teams to improve ...

Product Designer

Location
Manchester, England, United Kingdom
from research and ideas through to final delivery Create wireframes, prototypes and UI designs using Figma Carry out user research and usability testing Use customer feedback and data to improve products Work closely with Product and Engineering teams Help shape product roadmaps and new features Make sure designs … easy to use Contribute to and improve our design system Support and mentor other designers Explore how AI can be used to improve the customer experience What we\'re looking for Strong experience as a Product Designer/UX Designer Excellent UI and visual design skills Strong experience with ...

Director of Product – Digital Health & AI

Location
Greater London, England, United Kingdom
HealthTech business entering the next phase of its expansion across the UK healthcare market. Having established strong product-market fit and built a growing customer base across healthcare providers, the company is now looking for a Director of Product to take ownership of its product organisation and help shape … decision-making frameworks. Work closely with Engineering, Design, Data and AI leadership. Build a deep understanding of healthcare customers, clinicians and patients. Ensure customer insight and product data influence prioritisation. Identify opportunities to use AI and automation across healthcare workflows. Lead major new product and platform initiatives. Balance ...

Director - Founder's Office (Product & Tech)

Location
Greater London, England, United Kingdom
premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products … experience end-to-end. This is not a traditional Product role. You will be the Founder's trusted partner on consumer product strategy - synthesising customer insight, operational data, and market intelligence into a product vision that the organisation can execute against. You will define the consumer mobile roadmap ...

Product Development Manager

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
working across multiple digital feature teams at our client. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. Youll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, youll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What youll be doing: Youll lead, coach and support a Product Development team working across multiple agile feature teams, creating ...

Product Development Manager

Location
Greater London, England, United Kingdom
working across multiple digital feature teams at AJ Bell. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. You’ll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, you’ll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What you’ll be doing: You’ll lead, coach and support a Product Development team working across multiple agile ...

Product Development Manager

Hiring Organisation
Hackajob Ltd
Location
Westminster, Greater London, UK
working across multiple digital feature teams at our client. This is a key leadership role focused on helping our teams turn product strategy and customer needs into well defined, high quality digital products and experiences. You'll provide clarity and direction to the team, establish effective product development practices … ready for successful delivery. Working at the centre of Product, UX and Technology, you'll bring teams together, resolve ambiguity and help navigate competing customer, commercial, technical and regulatory priorities. What you'll be doing: You'll lead, coach and support a Product Development team working across multiple agile ...