151 to 175 of 520 Customer Insight Jobs in England

Manager Swindon | Hybrid Working (2-3 Days Per Week in the Office) £45,000 - £50,000 + Benefits Shape the Future of Customer Retention We're partnering with a growing omnichannel retail business that's investing heavily in its customer retention strategy and looking for a commercially minded … Manager to take ownership of its CRM function. This is a fantastic opportunity for someone who enjoys combining customer insight, data analysis and CRM execution to drive measurable business performance. You'll own the CRM programme end-to-end, helping the business better understand customer behaviour, increase ...

passionate about shaping how AI-powered and data-driven solutions are positioned, launched, and adopted in the market? Do you enjoy turning customer insight and market intelligence into compelling go-to-market strategies that drive impact across a diverse product portfolio? About our Team LexisNexis Legal & Professional, which … powered, data-driven, and technology solutions are brought to market. Working across a portfolio of products, you will partner closely with Product Management, Sales, Customer Success, and Marketing teams to develop messaging, influence go-to-market strategy, and communicate customer value through every stage of the product lifecycle. ...

solved, and the impact you've made. About the role: This is an outcomes-focused role where you'll balance stakeholder needs, customer insight and commercial priorities to deliver products that improve efficiency, support growth and enhance the broker experience. Own and prioritise the product backlog, ensuring work … shape product direction. Translate business needs into features, epics and user stories that enable effective delivery. Work closely with engineering and QA to deliver customer-focused solutions from discovery through to release. Map and improve broker lifecycle, CRM and trading workflows to increase efficiency and scalability. Use data, user ...

product management of IXICO’s advanced imaging platform (IXITM) and associated products. The role bridges Commercial, Science and Technical teams, turning market opportunities, customer needs, clinical and regulatory requirements, user feedback and technical feasibility into clear priorities, investment decisions and measurable outcomes. The postholder will lead product direction across … clarity in a fast‐evolving environment. Product Strategy and Roadmap Define and maintain the product vision and strategy, informed by ongoing market analysis, customer insight, competitor activity and emerging industry trends. Own and evolve the product roadmap across the platform and product lines, balancing scientific, technical, commercial, customer ...

wholesale trade customers once commercial deals have been signed. This role is focused on ensuring that signed opportunities translate into successful implementation, sustained customer adoption and measurable GDV growth.The successful candidate will act as the post-sale commercial owner for key wholesale trade relationships, working closely with customers, internal … primary commercial point of accountability.• Build trusted relationships with CFOs, Procurement Leads, Heads of AR/Collections, finance operations and commercial leaders.• Understand each customer’s operating model, payment flows, onboarding needs, AR processes and growth potential.• Maintain clear account plans covering implementation progress, stakeholder engagement, volume ramp ...

love. And we do it all right here at Sky. Team overview: Our vision is to enable Skys growth ambitions through Data and AIdeepening customer relationships, optimising commercial performance, and improving operational efficiency. As Lead Technical Product Owner for Customer Journey Analytics (CJA), you will define and lead … Skys cross-channel analytics capability, ensuring consistent, trusted insight across digital and non-digital customer journeys. Sitting within Sky Data and working closely with Product, Technology, Martech and business stakeholders, you will set the direction for Adobe CJA and ensure it drives measurable value and better decision-making ...

go. If you love making a difference, you’ll love making it sparkle for millions of Very customers. This role spans our Digital Customer Experience and Marketing Tech functions: our Digital Customer Experience team owns the end-to-end journey across web and app, creating seamless, insight … designs, builds, integrates, and operates the technology that underpins our marketing strategy. Bringing together Product, UX, Research, Engineering, Delivery and BA expertise, we use customer insight and data to design, build and optimise intuitive, high-performing journeys that remove friction, improve engagement, and deliver measurable value. About ...

setting regional sales strategy, leading the APAC team, developing people and delivering sustainable revenue growth across the APAC region.The role involves being a senior customer-facing representative of Roke and accountable for the performance, direction and governance of APAC business development and sales activity. The post holder will lead … progressed and converted into revenue while maintaining Roke’s position as a trusted partner to clients, partners and stakeholders. They will provide strategic direction, customer insight and leadership across sensing, communications, cyber and intelligence opportunities, ensuring Roke’s class-leading products and services are positioned effectively and consistently ...

driven product managementPartner with Product Managers, Product Owners, Engineering, Design, and business stakeholders — internally and across our client engagements — to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact.Strengthen product discovery and validationCoach teams in customer-centric product practices … promoting accountability for business outcomes.Facilitate strategic prioritizationGuide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value.Use data to improve product decisionsLeverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously improve ...

consultative Solutions Consultant to drive technical validation and value realization for Synthesia across both prospects and customers.This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes.You … risks early, before they derail the deal or weaken rolloutOwn solution design and technical validationTranslate business needs into clear solution approaches, validation plans, and customer-facing recommendationsDesign and run pilots, workshops, demos, and proof points with explicit success criteria and business outcomesConnect Synthesia capabilities to customer KPIs such ...

grow an online consumer business. Rather than managing the technical aspects of a website, you'll be responsible for increasing sales by improving the customer journey, driving conversion, increasing average order value, and building customer loyalty. Working closely with the Marketing, Creative and Commercial teams, you'll develop … execute initiatives that improve acquisition, retention and lifetime value, using data and customer insight to inform decisions. Key Responsibilities Own the commercial performance of the DTC channel, delivering sales and growth targets. Develop and execute initiatives to improve conversion, average order value and customer lifetime value. Plan ...

risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go‐to‐market teams to bring them … life. In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross‐functional squad, manage the product backlog, and launch features that drive engagement, adoption ...

sharp, structured pipeline using CRM data and market intelligence.Turn inbound and referral leads into qualified opportunities, fast.Winning TrustGet under the skin of a customer's business — their challenges, goals, and pressures.Build the kind of rapport that turns a first call into a long-term partnership.Bring consultative selling that shows … first call to signed agreement and onboarding.Keep every contract accurate and fully compliant with internal processes.Apply sharp, strategic sales thinking to lift conversion and customer value.Knowing the ProductMaster Teya's full product and service range.Position the right solution for the right customer, backed by market insight.Feed real customer ...

similar product role.Experience managing and developing CRM products (Microsoft Dynamics 365 desirable) in a complex organisation.Proven experience delivering products or services that create measurable customer and business value.Experience improving customer experiences and delivering measurable service improvements.Strong stakeholder management, influencing and decision-making skills.Experience using customer insight ...

Growth & Acquisition across our consumer journey. This is one of the most commercially focused product leadership roles in the business, responsible for driving sustainable customer growth through exceptional product thinking, experimentation and AI. You'll own the product strategy across the acquisition funnel, from the moment a customer … love to hear from you. What you'll do Own the end-to-end acquisition product strategy, optimising every stage of the customer journey from discovery through to checkout. Drive sustainable growth by improving conversion, customer acquisition cost (CAC) and overall funnel efficiency. Build and lead multiple cross ...

product management Partner with Product Managers, Product Owners, Engineering, Design, and business stakeholders - internally and across our client engagements - to define clear product outcomes, customer value measures, and success metrics that shift the focus from output to impact. Strengthen product discovery and validation Coach teams in customer-centric … business outcomes. Facilitate strategic prioritization Guide leadership teams through product planning, roadmap development, investment trade-offs, dependency management, and prioritization discussions grounded in customer and business value. Use data to improve product decisions Leverage customer, operational, financial, and product performance metrics to identify opportunities, validate investments, and continuously ...

proud of the progress we've made, but we're just getting started. Be a part of VodafoneThree Consumer Operations, where delivering exceptional customer experiences is at the heart of everything we do. From supporting our customers across multiple sales and care channels to driving operational excellence and digital … make a real difference. What you'll do As our Operational CX Improvement Delivery Manager, you'll lead a team of specialists delivering customer experience and operational improvements across Heritage Vodafone, Heritage Three and Multibrand operations. Working closely with senior stakeholders, you'll turn customer insights and business ...

technology.As a Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency … current legal processes, identify pain points and define opportunities for AI-enabled improvement.Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives.Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas.Work alongside Customer Success to embed ...

solutions, including Lexis+ AI and Protege, our personalised AI assistant designed specifically for legal professionals.This is a newly created role where you'll combine customer insight, market intelligence and commercial strategy to influence how one of the world's leading legal technology companies wins in the market. … identify growth opportunities, shape go-to-market strategy, and align teams across product, sales, marketing and customer success to accelerate adoption of AI-powered legal solutions.Why This Role Play a key role in the AI transformation of the legal industryShape the growth strategy for market-leading legal technology ...

Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI-enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI-enabled improvement. Design, configure and deploy AI-enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

growth and leadership of the UK business. You will set the UK strategy, translate it into clear priorities and ensure strong execution across commercial, customer-facing and operational activities. You will lead the senior UK team, create alignment across functions and build an operating model that supports scalable recurring … revenue, strong customer outcomes and consistent financial performance. As the senior representative of Infopro Digital Automotive in the UK, you will strengthen market presence, develop strategic relationships and ensure that the portfolio's brands, products and capabilities are connected through a coordinated go-to-market strategy aligned with ...

environment that drives us toward our mission.Inspired to make a difference, we are committed to solving the world’s toughest problems. Passionate about customer success by being determined to understand and respond to our customers’ needs as if they were our own. United as a team, we are bound … specialists and strategic partners to identify, qualify, shape and win new business aligned to Leidos' growth strategy.Success in this role will require a collaborative, customer-first approach, helping colleagues succeed across the sector as well as delivering against your own opportunity objectives.The Role You Will PlayAs part ...

business value, never into a compliance exercise for its own sake.Every initiative you launch must trace to a named business outcome it unlocks - better customer insight, faster and more trustworthy reporting, new revenue opportunities. If it doesn't move the needle, it doesn't make the roadmap. … SteerCo, with Commercial and Finance represented, and work hand-in-hand with business experts, data owners, andour Data Analytics engineering team.You will own the customer data model end to end and hold binding arbitration authority. You report to the CPTO while the function is built, with a reporting-line ...

looking for a Product Manager to join the Tote and play a pivotal role in shaping and improving the customer experience across our digital products. In this role, you will drive key growth initiatives from early problem validation and ideation through to development, launch, and ongoing optimisation. You will … experiences that make the most of the Tote’s unique proposition.Working closely with the wider Product and Commercial teams, you’ll influence strategy, champion customer needs, and help drive adoption and engagement across our full suite of products.What you’ll be doing:You will work with the CTPO, Product ...

passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you'll be at the heart of shaping how our customers interact with us, ensuring the right message reaches the right person, at the right time, through the right channel. You'll lead … your opportunity to make a real impact. What you'll be doing as Contact Channel CX Lead Channel Oversight: Oversee and continuously optimise customer contact journeys across all inbound and outbound channels, including telephony, IVR, webchat, WhatsApp, email, SMS, online account management, and outbound communications. Team Leadership: Lead ...