51 to 72 of 72 Customer Insight Jobs in England

your application can be reviewed. At Microlise, were looking for an exceptional Head of Support Services to define and lead our next generation of customer service strategy. This is a high-impact leadership role where you will transform our service model from reactive to proactive - leveraging insight, data … innovation to create a world-class customer experience. If youre passionate about driving meaningful change, leading high-performing teams, and delivering measurable customer and commercial outcomes, this is your opportunity to make a real difference. What youll be doing Own and execute the overarching Customer Service strategy ...

Description Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force … part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. ...

most recognisable brands, were on a mission to simplify HR and make it more impactful. Were now looking for a commercially minded Senior Customer Success Manager with strong HR domain expertise to join our growing team. This role is ideal for qualified HR professional coming from HR SaaS … professional services or a senior HR background within a large enterprise environment who understands the realities of employee relations, HR operations and customer partnership at scale. If you thrive on building strategic client relationships, driving customer value and helping organisations modernise HR through technology and advisory solutions ...

with this role of Account Manager- a great opportunity for someone with a true ‘farmer’ approach to account management. \The Role This is a customer-focused, commercially driven Account Manager role responsible for managing and growing a portfolio of existing B2B clients. You will act as the primary point … selling. The role sits at the intersection of commercial and technical, working closely with internal teams across Sales, Product and Engineering to deliver strong customer outcomes. The existing customer base offers significant growth potential for someone commercially sharp, with strong networking skills and a collaborative approach Key Responsibilities ...

impact on a company that needs your expertise. Your New Role. Responsible for analysing marketing performance data to help a business improve lead generation, customer engagement, campaign effectiveness, and overall commercial performance. Here are the main responsibilities typically involved: Analyse marketing campaign performance across digital channels such as email … social media, PPC, SEO, and websites. Interpret large volumes of customer and sales data to identify trends, opportunities, and areas for improvement. Produce regular reports, dashboards, and KPI analysis for senior management and sales teams. Measure ROI and effectiveness of marketing activity and recommend improvements based on data insights. ...

data, research, and intelligence solutions Build relationships with multiple stakeholders within target organisations Internal Collaboration Work closely with Business Development Managers, Marketing, Product, and Customer Success teams Share customer insights, feedback, and market intelligence Ensure smooth handover of qualified opportunities Market Awareness Stay up to date with industry ...

proactive prospecting, consultative selling, and strategic relationship building across Managed Service Providers (MSPs) and enterprise organisations. You will use your ITSM expertise to understand customer challenges, articulate value, and position our solutions as a trusted extension of their IT operations. This is a great opportunity to join a fast … approach Leverage CRM and sales tools such as HubSpot, Salesforce, and LinkedIn Sales Navigator Solution Sales & Deal Management Lead discovery sessions to understand customer ITSM challenges and requirements Deliver tailored demos, presentations, and proposals aligned to business needs Manage complex, multi-stakeholder sales cycles effectively Own the full sales ...

based end-user is looking for a Senior D365 CE Business Analyst/Functional Consultant to support ongoing business transformation across their Dynamics 365 Customer Engagement estate. This is a fully remote role, open to UK-based candidates only. The business operates in a fast-paced, process-led environment … where Dynamics 365 plays a key role across customer engagement, service delivery, compliance and operational workflows. They are looking for someone who can work closely with stakeholders, understand business processes, define requirements and help shape how D365 CE supports the wider organisation. This would suit someone who enjoys ...

with you. What you’ll do: Lead enterprise AI deployments from discovery and solution design through rollout and adoption Become a trusted advisor to customer teams by deeply understanding their workflows, regulatory context, operational pain points, and strategic priorities Translate complex business challenges into scalable AI-powered solutions using … manual effort, and accelerate decision-making Run strategic discussions and workshops with compliance, operations, risk, and executive stakeholders Build strong cross-functional relationships across customer organisations: from operational users through to senior leadership Drive customer outcomes and long-term account growth by identifying expansion opportunities and delivering measurable ...

organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding, building out a full end-to-end advisory capability combining analytics, data, and commercial strategy. Where … approach, execution, and impact Lead multi-workstream programmes and manage delivery teams Analytics solutioning Shape analytical approaches across modelling, experimentation, and data strategy Translate insight into tangible business outcomes across growth, risk, pricing, and customer experience Commercial & business growth Lead proposals, pitches, and statement-of-work development ...

organisations. Leeds - Hybrid with UK travel £110k-£120k The company A global data and analytics business with deep expertise across risk, fraud, identity, and customer insight. The consulting arm is expanding, building out a full end-to-end advisory capability combining analytics, data, and commercial strategy. Where … approach, execution, and impact Lead multi-workstream programmes and manage delivery teams Analytics solutioning Shape analytical approaches across modelling, experimentation, and data strategy Translate insight into tangible business outcomes across growth, risk, pricing, and customer experience Commercial & business growth Lead proposals, pitches, and statement-of-work development ...

performance and campaign results. Provide admin support for marketing activities, including webinars, events, PPC, PR, and partner initiatives. Assist with market research and contribute customer insights to help improve Dolphin products and services. Develop strong knowledge of customer needs and Dolphin software solutions, contributing insights to support continuous ...

accounts and bid process – focus on Margin and recurring revenues. Develop relationships with decision-influencing, senior executives within prospect organisations. Analyse and understand customer insights and market trends; adapt, communicate and evolve strategies based on these changes. Travel to customer sites to conduct sales activities as required. ...

Maintain clear understanding of global compliance frameworks, GRC workflows, and how regulations vary across jurisdictions and verticals (Payments, Financial Services, Gambling). Gather frontline customer insights on integration challenges, technical gaps, and product priorities. Feed this directly to Product and Engineering teams. Ensure smooth technical handover to implementation teams. … into clear business value for buyers. Equally comfortable with engineers on architecture or executives on strategy. Communication is crisp, credible, and focused on solving customer problems. Problem Solving & Systems Thinking: Natural builder mindset. Analyse complex issues, improve processes, thrive without rigid playbooks. Comfortable operating in scale-up environments where ...

strategic or architectural level. The Opportunity The organisation has an established Microsoft Power Platform environment, with extensive use of: Dynamics 365 CE & Customer Insights Dataverse Model-Driven Power Apps Power Automate Power Pages Microsoft Fabric & Power BI As part of a wider transition to a managed service provider … practices It's highly desirable , you have Microsoft Fabric experience, Dynamics 365 CE exposure with wider Microsoft Power Platform experience , experience with Dynamics 365 Customer Insights and experience migrating or modernising reporting environments If you’re a practical, hands-on data professional looking for a varied contract role within ...

training, and structure needed for ambitious individuals to thrive and build long-term careers. Your new role We are looking for an experienced Data & Insight Manager to join our growing team. You'll be a key part of our team, responsible for extracting actionable insights from field data … storyteller, comfortable in front of the client and who's able to convincingly present insights and commercial recommendations. What You'll Be Doing: Customer Insights & Reporting Develop and maintain customer-focused reports and dashboards (Power BI, Pyramid). Analyse data to identify trends and deliver actionable insights ...

week onsite Up to £65,000 This is an exciting opportunity to take on a senior, high impact analytics role combining hands on customer and marketing analytics with the chance to shape thinking around measurement and effectiveness. You will work with well known consumer brands, contribute to strategic conversations … consumer facing brands better understand their audiences and improve campaign performance. Their work brings together data, marketing, and technology to deliver targeted communications, richer customer insights, and measurable commercial outcomes. You will join a collaborative analytics team that partners closely with internal teams and client stakeholders across digital media ...

prospects' workflows and show how Linda unlocks real efficiency and patient access. Cross-functional collaboration — work closely with product, engineering, and ops to relay customer insights and ensure smooth onboarding. Customer relationships — build long-term trust and maximise account value through upsell, cross-sell, and expansion. Sales infrastructure ...

about keeping the lights on. This one is about building something that actually matters. Our client is sitting on some of the richest customer data in the UK. The team you'd be joining turns that raw data into high-value customer signals and commercial data products … babysitting old pipelines. You'll be building new ones, writing clean Python and SQL, working with ML models to find genuine customer insights, and contributing to a platform built on Google Cloud. What you'll be doing Building and maintaining data pipelines and warehousing solutions that actually hold ...

something impressive? This is your moment. We’re using AI and Machine Learning to change how businesses grow revenue, predict success, and build lasting customer relationships. Backed by multi‐million‐dollar Series A funding from world‐class investors and ranked among Europe’s fastest‐growing startups, we work with … early in your career Qualify opportunities and book high‐quality meetings for senior sales leaders Track your performance, test strategies, and improve fast Feed customer insights back to marketing, product, and leadership Represent the business at events, conferences, and wherever customers are This is hands‐on, high‐energy, proper ...

About US : Our client is a well-established SaaS business that helps consumers and organisations make confident, informed decisions through trusted, high-quality customer insight. Working with thousands of brands globally, they champion transparency and long-term trust between businesses and their customers. The company has seen strong recent … automation tools & AI in your role Own the full sales cycle from building relationships to negotiation and contracting Prepare proposals based on the customer needs advising on solutions based on requirements Maintain a high level of product and competitor knowledge Assist with the coaching of our SDR team & inviting ...

purpose built to protect organisations from the full spectrum of cyber threats – integrating cutting edge technology with human centric pathways to deliver visibility, strategic insight, and decisive action. More than 42,000 businesses worldwide trust Mimecast to keep ahead of an ever evolving threat landscape./… Middle East, and Africa./p p This is not a pre sales or support role. You will operate at the intersection of customer success, executive advisory, and industry thought leadership, extending the Global Field CISO’s strategy into a region too diverse and commercially significant to be served ...