51 to 75 of 520 Customer Insight Jobs in England

Head of Data Analytics

Hiring Organisation
Harnham
Location
Greater Manchester, England, United Kingdom
within a well-established organisation. You will lead the data and insights strategy, influence commercial decision-making, and help drive growth through advanced analytics, customer intelligence, and marketing effectiveness. The Company They are a market-leading business that delivers essential services and solutions to organisations across multiple sectors. With … strong customer base and a commitment to innovation, they are investing in their data and analytics capabilities to improve decision-making and unlock new commercial opportunities. Data sits at the heart of their growth plans, making this a highly visible and influential leadership position. The Role You will ...

Personalisation Audience Manager

Hiring Organisation
Frasers Group
Location
London, United Kingdom
Salary
Confidential
DescriptionThe Role:We are looking for a highly analytical and commercially minded Personalisation Audience Manager to lead the development, management, and optimisation of customer audiences across digital and marketing channels.This role will sit within the Personalisation function and play a critical role in scaling customer segmentation, audience strategy … cross-channel personalisation capabilities through data, process improvement, and AI-driven approaches.This is a highly collaborative role that combines customer insight, technical understanding, stakeholder management, and strategic thinking.Key Responsibilities:Manage day-to-day audience and segmentation requirements within the Customer Data Platform from a business perspective.Own ...

Product Manager: Lifestyle Squad

Hiring Organisation
Dragonpass
Location
City of London, London, United Kingdom
Altrincham Hybrid: 3 days in the office For this particular role, we will only consider applications from candidates who have experience delivering and developing customer-facing digital products or propositions within sectors such as travel, loyalty, e-commerce, marketplaces, subscriptions, fintech, consumer technology, digital services or other fast-paced … countries with premium travel and lifestyle experiences. As we continue to expand beyond the airport journey, we're looking for an entrepreneurial and customer-focused Product Manager to lead the development and growth of our Lifestyle proposition. This is an exciting opportunity to shape emerging product areas including eSIM ...

Principle Product Manager

Hiring Organisation
Trust In SODA
Location
City of London, London, United Kingdom
working. Serving enterprise organisations across multiple industries, the business has built a strong reputation for helping customers make better, data-informed decisions. As customer expectations evolve, the organisation is investing heavily in intelligent automation, advanced analytics and AI-driven experiences that simplify complex workflows and unlock new commercial opportunities. … competitive advantage. You'll be joining a collaborative environment where Product, Design, Engineering and Commercial teams work closely together, decisions are driven by customer insight and experimentation is actively encouraged. The Impact You'll Have As Principal Product Manager, you'll own a significant area of the product ...

Senior Manager, Product Marketing - Hospitality

Hiring Organisation
Lightspeed POS
Location
London, United Kingdom
Salary
£ 80 K
Hospitality product portfolio across EMEA.You will lead a high-performing, full-lifecycle Product Marketing team with an established mandate spanning the entire customer journey, from market insight and positioning through roadmap shaping, launch, adoption, expansion and retention, with clear accountability for commercial outcomes and revenue growth.Reporting … strategy for the Hospitality product portfolio, aligning Product, Sales and Marketing around it while owning commercial outcomes.Drive go-to-market strategy across multiple products, customer segments and growth motions, ensuring the team delivers measurable commercial impact throughout the customer lifecycle.Team LeadershipLead, mentor and grow a team of four ...

Director of Product

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Zilch's financial and payment products Define product strategy and roadmaps across multiple squads Set product goals, monitor KPIs, and use data, experimentation, and customer insight to optimise performance and customer value Drive product discovery, shape solutions, and partner with Engineering and Design throughout delivery Balance long … experience within fintech and payments, ideally with exposure to credit products or lending Demonstrated ability to drive the P&L, with strong commercial acumen Customer-obsessed and insight-driven, building products that solve meaningful customer problems and deliver measurable business value Equally comfortable defining long-term strategy ...

Lead Product Manager - Contract

Hiring Organisation
VML
Location
London, United Kingdom
Salary
£ 70 K
AreVML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and award-winning human-first work for clients including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. … discovery, delivery and adoption of on of our key clients digital transformations.The opportunityAs Lead Product Manager, you will be accountable for translating business and customer needs into a clear product strategy and measurable outcomes. You will lead cross-functional teams through discovery, development, launch and continuous improvement, while building ...

Product Owner Post Book

Hiring Organisation
Easyjet
Location
London, United Kingdom
Salary
£ 70 K
will remember forever.Make a difference with your next role. Make it easyJet holidays.READ ON IF YOU> Have experience as a Product Owner, ideally delivering customer-facing B2C products within an ecommerce environment.> Enjoy using data, experimentation and customer insight to shape digital experiences that make a real … working closely with engineering, UX, analytics, architecture and business teams.> Are excited by the opportunity to improve self-service, personalisation and digital-first customer journeys.THE TEAMeasyJet holidays is the UK’s fastest growing tour operator, with a mission to provide brilliant holidays at unbeatable prices in more than ...

Head of Global Customer Product

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Care . They’re not just words - they’re how we turn passion into progress. WHERE YOU SIT As our Head of Global Customer Product , you’ll be part of the Brand team working closely with brilliant people across the business and reporting into Director of Global Customer … consumers - today and tomorrow. WHERE YOU CONTRIBUTE This role is not a delivery role but a product leadership role. The Head of Global Customer Product owns the end‐to‐end customer experience as a product: defining what we build, why it matters, and how it differentiates ...

Customer Marketing Executive

Hiring Organisation
Experian
Location
London, United Kingdom
Salary
£ 80 K
countries.Job DescriptionWhy this role is important to us Our CRM team plays an important role in helping customers better manage their financial wellbeing. Using customer insight, data and creativity, you will deliver engaging and relevant communications that bring our products and services to life. By creating meaningful customer experiences across multiple touchpoints, you will help promote engagement, loyalty and long-term customer value.This is a hybrid role reporting into our Senior Customer Marketing Manager.Work that matters – What you'll do Develop and deliver CRM campaigns across email, SMS, push notifications and direct mail.Create compelling customer ...

Head of Digital & CRM

Hiring Organisation
Jobleads-UK
Location
Birmingham, England, United Kingdom
leading dedicated Pensions & Savings provider. This is a senior, high-impact leadership role within the Digital & Information Office, working at the centre of our customer-led transformation. Our ambition is to make Standard Life feelmorepersonal,effortlessand joined up across the moments that matter.You will shape how we brings together … customer insight, CRM, digital journeys, data, decisioning, identity, contact centre, marketing automation and omni-channel service to improve outcomes for customers, advisers, employers and colleagues. You will define the strategy, own the roadmap, and build the capability needed to deliver connected, data-led and personalised experiences at scale ...

Senior Product Data Analyst- Consumer Growth

Hiring Organisation
SumUp
Location
London, United Kingdom
Salary
£ 80 K
friends, track their spending and earn loyalty rewards along the way.As we grow SumUp Consumer across new markets and features, we need sharp, reliable insight into how people discover, adopt and use the product — and how that behaviour translates into sustainable commercial growth. This includes understanding our acquisition funnel … improving activation and conversion, increasing customer value, and reducing churn.We’re looking for a Product Data Analyst to join the Consumer tribe and become the analytical partner for SumUp Consumer. You’ll work closely with Product Managers, Designers and Engineers, alongside our Analytics Engineering team, to understand customer ...

Head of Embedded Finance Enterprise Partnerships

Hiring Organisation
NewDay
Location
London, United Kingdom
Salary
£ 100 K
high-profile propositions such as AO Finance and Argos Pay. You’ll own the partnership growth strategy and commercial performance across the portfolio, balancing customer outcomes, partner value and NewDay’s revenue and profitability ambitions.This is a high-impact leadership role with the opportunity to shape how embedded finance … evolves across some of the UK’s best-known brands. You’ll lead strategic relationships, influence product and customer strategy, own portfolio P&L and investment decisions, and bring together teams across Product, Marketing, Credit Risk, Conduct Risk, Legal, Technology and Finance to unlock sustainable growth. You’ll combine ...

Customer Success Director

Hiring Organisation
Finastra
Location
London, United Kingdom
Salary
£ 60 K
combine strategic thinking with strong execution discipline, and who thrives in complex, matrixed environments with senior‐level exposure.About the RoleWe are seeking a Customer Success Director – Corporate Lending to lead customer success outcomes across a portfolio of strategic customers using solutions including Loan IQ, Trade, and Corporate Channels. … This role is responsible for driving customer adoption, retention, renewal readiness, and long-term value realization while serving as a trusted advisor to customers and a key partner across Sales, Product, Professional Services, and Support teams.The successful candidate will combine strong customer relationship management, commercial acumen, and domain ...

CRO Manager

Hiring Organisation
Harnham
Location
Essex, England, United Kingdom
Remote-first in the UK – 2x days a month in the office If you’re a strategic CRO professional who enjoys owning the full customer journey, building experimentation roadmaps and turning insight into measurable commercial growth, this could be an excellent opportunity to make a real impact across … multiple brands and markets! The Company A leading, multi-award-winning travel insurance group is continuing to invest in its digital customer experience and optimisation capabilities. The group operates several well-established travel insurance brands across the UK, Ireland and Australia, with further international expansion planned. Its flagship brand ...

Senior Product Manager – Customer Experience

Hiring Organisation
ASOS
Location
London, United Kingdom
Salary
£ 70 K
best for you. Job DescriptionAbout the Role We are looking for an experienced Senior Product Manager to shape the strategy, development, and optimisation of customer-facing digital experiences that improve engagement, conversion, retention, loyalty, and overall customer satisfaction. As part of a cross-functional product organisation, you will … work closely with Engineering, Design, Brand, Operations, Data, Marketing, and Commercial teams to identify customer needs, simplify complex journeys, and deliver measurable business outcomes. Our Customer Experience team is focused on creating a more immersive, personalised shopping experience across key customer journeys and surfaces. It focuses ...

Global Customer Insights Lead

Hiring Organisation
Airwallex
Location
London, United Kingdom
Salary
£ 80 K
build the future of global banking. If that sounds like you, let’s build what’s next.About the RoleAs our founding Global Customer Insights Lead, you will establish the company's definitive source of truth for customer understanding, spanning NPS, competitive intelligence, and executive-level insight.This … thinker who thrives at the intersection of data and narrative. You will stay close to our customers, synthesize qualitative and quantitative signals, and translate insight into decisions that meaningfully shape product direction, customer experience, go-to-market priorities, and overall company strategy.You will own our global ...

Technical Account Manager (Global Strategic Accounts)

Hiring Organisation
smartly
Location
London, United Kingdom
Salary
£ 70 K
some of the world's leading advertisers maximize value from Smartly's AI-powered advertising platform. This role sits at the intersection of Sales, Customer Success, and Product, combining solution consulting, onboarding, enablement, and technical advisory support throughout the customer lifecycle.You will partner closely with Global Strategic Partners … Customer Success Managers to understand customer needs, design solutions, guide adoption, and help customers achieve measurable business outcomes. Your ability to connect technical capabilities with customer goals will be critical to both new business success and long-term customer growth.What You Will DoPartner with Global Strategic ...

Digital Experience & Analytics Manager

Hiring Organisation
Saga Group
Location
Folkestone, Kent, South East, United Kingdom
Employment Type
Permanent
Salary
£60,000
central role in shaping that experience, leading a team of digital experience, optimisation and analytics specialists to ensure our websites continually deliver exceptional customer outcomes alongside measurable commercial success. Working across the wider Saga Group, you'll combine customer insight, analytics and experimentation to drive our digital … optimisation roadmap, enhance personalisation and identify opportunities that improve engagement, conversion and long-term customer value. You'll collaborate with colleagues across Marketing, Brand, CRM, Data and Technology, using evidence-led decision making to influence strategy, champion innovation and ensure every digital enhancement is rooted in the needs ...

Digital Analytics Lead - CRM

Hiring Organisation
The Norton Motorcycle
Location
Solihull, West Midlands (County), United Kingdom
Salary
£ 60 K
drive the analytics, measurement, and insights agenda across our global CRM ecosystem.This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth. You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire customer journey while ensuring the customer remains at the center of every interaction.Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value.Duties/Responsibilities:CRM Analytics StrategyDefine and evolve signal-based and attribute ...

General Manager (UK)

Hiring Organisation
Fresha
Location
London, United Kingdom
Salary
£ 120 K
software and financial technology solutions.Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power … barriers to growth, making clear decisions on where to focus people, resources and investment.Develop a deep understanding of the UK market, competitive landscape and customer needs to inform local strategy and broader company priorities.Commercial Strategy and ExecutionDefine and execute the UK go-to-market strategy across Sales and Account ...

Product Lead (Data/Telco)

Hiring Organisation
Cedar Recruitment
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Contract
Contract Rate
Up to £550 per day
This role is focused on leading products within the data domain, driving the vision, strategy and delivery of data-driven capabilities that enable better customer experiences, operational efficiency and business decision-making. Working within a mature Agile environment, you'll collaborate with engineering, architecture, data and business teams … Analytics and Business stakeholders to deliver high-value products. Translate business requirements into epics, features and user stories. Drive data-led decision making through customer insight, analytics and product performance metrics. Balance customer, commercial and technical priorities to maximise product value. Identify and manage delivery risks, dependencies ...

Product Marketing Manager, Betting

Hiring Organisation
Genius Sports
Location
London, United Kingdom
Salary
£ 80 K
narratives and practical go-to-market plans. You will support the Director of Product Marketing while owning important workstreams across product launches, sales enablement, customer insight, product adoption and market positioning. You will play a central role in helping Genius Sports tell a stronger Betting story: not just … engaging betting experiences. Responsibilities Product positioning and messaging Develop clear, differentiated positioning and messaging for Genius Sports’ Betting products, translating technical product capabilities into customer-centric value propositions. Build messaging frameworks that help Product, Commercial and Marketing teams consistently explain what our products do, who they ...

Principal Product Designer

Hiring Organisation
Jobleads-UK
Location
Manchester, England, United Kingdom
design product features that millions of people love. We're looking for a Principal Product Designer to help shape the future of our customer experience. This is a rare opportunity to influence the direction of our product beyond individual features, solving the biggest customer challenges across multiple journeys … shared vision, we'd love to hear from you. Key Responsibilities Lead the design of Moonpig's most strategic, complex and high-impact customer experiences across multiple product areas. Shape end-to-end customer journeys that connect user needs, business priorities and technical considerations. Move confidently between strategic ...

Product Manager - Financial Assurance

Hiring Organisation
ENSEK
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
that’s transforming how energy retailers operate, innovate and manage at scale.We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture.ENSEK is at an exciting inflection point as we scale … ability to build trust with finance professionals while delivering valuable, scalable software solutions.Key responsibilities:Own the strategy, vision and roadmap for Financial Assurance, using customer insight, commercial input and product data to continuously evolve priorities.Write high-quality product specifications and requirements that engineering teams can build from with ...