76 to 100 of 409 Customer Insight Jobs in England

jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

each financial year. To achieve those targets, you will be expected to engage with Pre-sales, Commercial and any other relevant teams to deliver customer solutions that drive business outcomes. The Account Manager role involves identifying opportunities and working to sell into key accounts, creating tailored solutions that lead … cost-effective and profitable outcomes to satisfy customer requirements. KEY RESPONSIBILITIES Nurture and develop relationships with customers and vendors to drive organic growth and cross-sell. Understand the customer business and IT strategy to act as an ambassador internally for the customer. Manage customer requirements within Managed ...

incredibly exciting opportunity to genuinely influence what comes next. You’ll help shape how the business approaches client success, account growth and customer experience, while staying close enough to the customers and product to see the impact of your work. This is a part time role, offering … hands-on role and the successful candidate will be trusted to take real ownership of client relationships, with the aim of ensuring that all customer accounts are successful. Ideally, you will have previous SaaS experience and you will be a highly customer-focused individual, who enjoys owning ...

Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

Associate Customer Success Manager (UK Remote) Full-time When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value … global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Associate Customer Success Manager for Spanish and French customers, ensuring retention, growth, and strong relationships. As an Associate Customer Success Manager, you will manage a portfolio ...

digital experiences across our health and beauty brands. As a UX Designer, you will own and manage the design of key customer journeys across web, mobile and app platforms, using customer insight, experimentation. You will create experiences that convert faster and retain longer. Working closely with Product … smile on our customers’ faces today and tomorrow. What You'll Be Doing Own the design and continuous improvement of key customer journeys across web, mobile and app experiences, creating intuitive and engaging experiences for customers whilst collaborating across multiple teams in the digital process. Create wireframes, user flows ...

role will help provide the glue that empowers the business to capitalise on the wide range of data assets and drive value from the insight we extract. We develop advanced and actionable data-driven insight to increase the efficiency of our whole organisation, increase customer lifetime value … improve customer experience, and open new business opportunities. You'll play a key role in shaping and enhancing our data platform, working across projects ranging from integrations with client systems and third parties through to the continuous enhancement of our data lakehouse, enabling both batch and streaming data capabilities. ...

entertainment organisation in Europe. As a Content Design Manager(internally known as Lead Content Designer), you'll play a pivotal role within the digital customer experience team, owning the creation of world-class content and delivering transformative solutions across web, mobile apps, agent tools, and customer communications. … lead Agile teams, drive content strategy, and be accountable for delivering outcomes that meet both customer needs and business goals. Working within a Customer Experience Centre of Excellence, you'll support CX strategy, content excellence, and performance across product roadmaps in the UK & Ireland. From onboarding journeys ...

Company They are a well-established consumer-focused organisation undergoing a significant data and AI transformation. With strong investment in technology, analytics, and customer insight capabilities, they are building a modern Data Science function focused on delivering measurable business value. The team is moving beyond ad hoc analytics … will work closely with Data Science leadership, engineers, analysts, and business stakeholders to develop and deploy machine learning solutions across a range of customer and commercial use cases. Responsibilities include: Building, validating, and deploying predictive and machine learning models Developing customer segmentation and customer lifetime value models ...

Senior Manager, Customer Success Management Full-time Employee Type: Regular Region: EMEA - Europe, Middle East and Africa Work Persona: Flexible or Remote It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred … ground to the cloud. Our goal is to help organizations understand their assets, manage risk, and stay protected in real time. As Senior Manager, Customer Success , you will lead a team of Customer Success Managers who partner with customers to help them achieve meaningful business outcomes through ...

position with the Technology Delivery Team, a Product Owner for our data platforms. Starting with a focus on the development and optimisation of our Customer Data Platform, this role will then evolve to own the wider Enterprise Data Platform. As we mature as an organisation … data and technology, we are looking to support audience growth, customer insight, commercial performance and evidence-based decision making. This role will be a vital bridge across business strategy, data capability and technology delivery and will work collaboratively across key departments to champion a product-led approach. ...

best experience for finding, buying and owning a car. Quick facts Team: Product, leading our Product team and working daily with Engineering, Design, Customer Success and Commercial Product: The whole Driftrock platform across Capture, Convert and Connect, plus our internal tooling Reports to: CEO Direct reports: Our Product Manager … permanent Salary: £85,000 to £105,000, plus share options Start date: As soon as you're ready Why this role exists Driftrock powers customer acquisition for some of the world's biggest automotive brands and dealers, including BMW, BYD, Mercedes-Benz and Volvo. Since 2013 we've built ...

Product Manager, who owns product strategy and roadmap prioritisation, the Product Owner leads the discovery, definition and delivery of roadmap initiatives. They balance customer, business, technical and regulatory requirements to ensure solutions deliver agreed outcomes. Acting as the key link between business stakeholders and delivery teams, the Product Owner … prioritised backlog, facilitates workshops and Agile ceremonies, manages risks and dependencies, and ensures delivery teams have the information needed to succeed. They use customer insight, data and stakeholder feedback to inform decisions and deliver measurable customer and business value. Collaborate with Product Managers and key stakeholders ...

This isn t a role where you simply inherit a product portfolio and keep it ticking over. We re looking for a commercially sharp, customer-focused leader who can spot opportunities, shape compelling propositions and turn insight into measurable revenue and margin growth. Reporting directly … have real influence over the company s products, pricing, customer propositions and future direction across residential, business and partnership markets. THE OPPORTUNITY You ll take the lead on the product and commercial roadmap, developing broadband packages, add-on services, pricing strategies, bundles and growth initiatives that increase customer ...

leadership for the app, translating company and digital priorities into a measurable roadmap with well‐framed opportunities, aligned to squad OKRs. You will balance customer value, commercial impact, experience quality and delivery feasibility, with accountability for outcomes rather than simply shipping features. You will work closely with Digital Product … Engineering and Delivery Managers, shaping work together early and driving it through delivery. You will also collaborate with Data, CRM, Loyalty, Trading, Marketing, Creative, Customer Care and other Product Managers to deliver coherent app experiences and make informed trade‐offs. As maternity cover, you will provide continuity ...

develop, improve and shape PA Housing’s digital self-service products. This is a varied role where you’ll bring together digital, technology and customer experience. You’ll help manage the full product lifecycle, from developing the vision and roadmap through to testing, implementation and performance analysis, making sure … digital services meet both business and customer needs. You’ll work closely with our customers, colleagues, developers and digital partners to understand what’s working, identify opportunities to improve and turn feedback and data into better digital experiences. You’ll also lead our Digital Working Group, giving customers ...

products. The Senior Product Manager will be tasked with translating how our clients new products address new market wide legal regulations and defining a customer proposition to drive growth, innovation, and customer value. The role will be working on Navigation Systems so experience working in aerospace, automotive … maritime is highly desired. Responsibilities You will lead a small team of Product Managers and work cross-functionally to deliver customer-focused solutions. Own and deliver the strategic direction and product roadmap for your portfolio, ensuring alignment with the Corporate Plan and wider organisational priorities. Take full commercial accountability ...

running live, are wherethe majority ofour intellectual property and commercial value sit. The Product Manager will own bothendto end: the strategy, the roadmap, the customer insight that shapes them, and the discipline that gets them shipped. You will report directly to the CTO and work across engineering … each product: the problems they solve, the outcomes they deliver, and the measures that prove it. Maintain a single prioritised roadmap that balances customer demand, commercial opportunity, SOC operationalneedand technical debt. Own the product backlog in Azure DevOps, writing clear epics, features, userstoriesand acceptance criteria that engineering ...

shape the future of financial technology at Defaqto, one of the UK's most trusted financial information brands. Join our Product team and turn customer insight, data and ideas into innovative digital products that make a real impact across the financial services industry. Role Overview: As an Associate … Product Owner, you'll work closely with Product, UX and Engineering teams to transform business needs and customer feedback into clear, actionable product requirements. You'll help shape product backlogs, support the delivery of digital solutions, and ensure products solve genuine customer problems. This is an ideal opportunity ...

quality of product decisions across Wise Platform. Your mission: Set a clear product direction. Develop a compelling vision for your area, grounded in customer needs, partner insight and data. Translate it into a focused roadmap, with clear objectives and a considered view of what to build, improve … infrastructure and constraints. Work with Sales and Delivery to identify patterns across opportunities and turn those insights into product decisions. Make difficult choices. Balance customer value and commercial opportunity with technical complexity, regulatory requirements, risk and operational impact. Explain your decisions clearly and help teams move forward when priorities ...

Product Manager will be accountable for the business and product performance of the portfolio, including product strategy, commercialization, roadmap prioritization, go-to-market execution, customer and partner engagement, and P&L management. The role will work across technology, operations, sales, finance, marketing, legal, compliance, and regional teams to translate … market opportunities and customer needs into scalable solutions and measurable commercial outcomes. This is a highly visible role for a commercially oriented product leader who can connect cybersecurity expertise, customer insight, technical execution, and financial discipline to grow the business. Role Own the end-to-end product ...

deliver brilliant experiences that connect audiences with the content they love. Working across web, mobile and connected TV platforms, you'll combine user insight, data and business objectives to identify opportunities, define product enhancements and support delivery. You’ll work closely with colleagues across Product, Technology & Operations, Digital Curation … together business, technology and user needs. Experience identifying opportunities, shaping product solutions and taking ideas from concept through to delivery. Experience gathering and interpreting customer, business and market insight to support decision making. Experience working with stakeholders to build alignment, manage priorities and achieve shared goals. Experience ...

engineering leaders. The role requires enough technical depth to evaluate architectural trade-offs and guide solution direction, while keeping the primary focus on customer value, commercial outcomes and long‐term business capability. Key responsibilities: Shape the architecture and evolution of API‐enabled data products and commercial platforms, ensuring they … support customer value, business outcomes, regulatory needs and long‐term scalability. Partner with product and business leaders to evaluate new commercial propositions, identify the capabilities required and define pragmatic paths from idea to operational service. Develop target‐state architectures, capability roadmaps and transition plans across business process, data, systems ...

Legal Engineer, you will act as the bridge between LexisNexis technology and the legal professionals who use it every day. Working alongside Customer Success and Account Management, you will lead workflow discovery sessions, design and implement AI‐enabled solutions, and help customers realise measurable improvements in efficiency, quality … legal processes, identify pain points and define opportunities for AI‐enabled improvement. Design, configure and deploy AI‐enabled workflows and skills that align with customer processes and business objectives. Deliver targeted onboarding, enablement and adoption sessions tailored to different user groups and practice areas. Work alongside Customer Success ...

strategies: Develop plans, priorities and forecasts for key European markets and translate company strategy into practical local action. Drive growth and conversion: Use data, customer insight and experimentation to improve acquisition, engagement, retention, conversion and monetization. Lead market expansion and localization: Identify opportunities, build scalable launch frameworks … delivery, measurement and iteration. Lead cross-functional teams: Align Product, Growth, Marketing, Brand, Partnerships, Finance, Research, Operations and Compliance around shared outcomes. Represent regional insight: Ensure European market and customer perspectives shape global roadmaps and decisions. Measure and scale impact: Define success metrics and determine when a successful ...