276 to 300 of 1,176 Customer Insight Jobs in the UK

Role – Customer Communications Manager Location – Leeds Duration - 12 month FTC Salary - circa £45.000 In this role, you'll lead the communication strategy for Green Flag, ensuring our customer communications are clear, consistent and aligned to both business objectives and customer needs. You'll oversee communications across channels … with our products while meeting Consumer Duty requirements. A bit about the job: Working closely with product, business and engineering teams, you'll translate customer and business requirements into effective communication solutions, ensuring successful delivery and a seamless customer experience. You'll also lead the Rescue Customer ...

detective and an architect digging into data to find inefficiencies and design and implement scalable, tech forward solutions to elevate our customer experience.The Opportunity:Own the data behind our support operation, using customer contact trends and insights to identify patterns, opportunities and areas for improvement.Analyse how our teams … work to identify bottlenecks, improve efficiency and make better use of resources.Turn data and customer insight into practical process improvements that balance efficiency and cost savings with a great customer experience.Explore and implement AI, automation and new technology to help our support teams work smarter, while influencing ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … Cards product. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process ...

make machines do the heavy lifting About the role Reports to: Operations Manager (US Cards & Loans) As a Team Lead in Customer Operations, you will lead, coach, and develop a team of approximately 10 front-line agents responsible for delivering exceptional service and support to our US customers, across … Cards product. You will ensure the consistent achievement of key performance indicators (KPIs), use data and insight to foster continuous improvement, and champion initiatives that streamline processes and improve customer experiences. You will dedicate a substantial portion of your time (up to 30%) to identifying and supporting process ...

Make Your Mark as an Insight Lead (Customer Experience) at Storio group About The Role As our Insight Lead, you sit at the critical intersection of manufacturing, customer care, and shipping. You will connect the dots across fragmented data sets to uncover operational trends, risks … London, you will lead a small team analysts based in Amsterdam while collaborating with cross-functional partners to improve our end-to-end customer journey. You will shape our operations strategy by bridging technical data analysis with practical business value. Through your work, you will guide our channel strategies ...

detective and an architect digging into data to find inefficiencies and design and implement scalable, tech forward solutions to elevate our customer experience. The Opportunity: Own the data behind our support operation, using customer contact trends and insights to identify patterns, opportunities and areas for improvement. Analyse … teams work to identify bottlenecks, improve efficiency and make better use of resources. Turn data and customer insight into practical process improvements that balance efficiency and cost savings with a great customer experience. Explore and implement AI, automation and new technology to help our support teams work ...

Account Management function. This is a senior leadership role with genuine ownership. You'll set the direction for how SBS manages and grows its customer relationships, while leading a talented team of Account Managers. You’ll have the opportunity to influence both the customer experience and the commercial … performance of the business – creating an account management organisation that is structured, consistent, commercially strong and genuinely focused on customer outcomes. Why this role? This isn't simply a role managing a portfolio of accounts. You'll have the scope to shape the Account Management strategy and operating model ...

sales leader: setting clear priorities, coaching the team in the field, raising the quality of execution and creating a culture of accountability, collaboration and customer focus. You will work closely with Solutions Engineering, Customer Success, Marketing, Partners, Professional Services, Product and executive leadership to deliver outcomes for customers … business. You will be accountable for Customer Acquisition, New ACV expansion, renewals and consumption within your territory. What you’ll do Set the UKI sales strategy, operating rhythm and priorities in line with company goals. Lead, coach and develop a team of enterprise Account Executives, creating clarity on expectations ...

reusable platform capabilities that help Sage products respond to changing tax, compliance and regulatory obligations across multiple countries and markets. Our services power critical customer journeys across Sage's ecosystem and enable faster, more consistent delivery of regulatory change.As Product Manager for Regulatory Reporting & Filing, you will … critical set of platform services that support periodic tax reporting and filing obligations. You will work at the intersection of tax regulation, customer needs and engineering delivery, helping Sage customers meet statutory reporting obligations accurately and efficiently.This role is suited to an experienced Product Manager who is a proactive ...

commercially minded and hands-onCustomer Marketing Managerto supportCoreGo’sgrowth across the UKmarket. In this role, you will act as the local marketing and market insight partner for our sales teams, helping usidentify,engageand build relationships with the right venues,eventsand target accounts. This is not a traditional marketing role.We … relooking for someone who understands how marketing, sales and customer insight connect — and who can turn that understanding into practical local execution that supports pipeline growth and customer relationships. You will work closely with Local Sales, Group Marketing,RevOpsand other country marketing colleagues as part ...

scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen's voice and the voice of our merchants across the payments ecosystem. This role … sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs, and merchant ...

Propositions Consultant Play a key role in shaping commercial insurance propositions and digital customer solutions 18-month fixed term opportunity supporting a major business transformation programme Hybrid 80% homeworking and 20% from Stratford upon Avon About the role Be part of one of the most ambitious transformation programmes … customers to do business with us. This key strategic programme is helping to build the foundations for sustainable growth, greater agility and enhanced customer experiences across the business. We are looking to recruit an experienced Propositions Consultant to support this major programme on an 18-month fixed term contract. ...

reusable platform capabilities that help Sage products respond to changing tax, compliance and regulatory obligations across multiple countries and markets. Our services power critical customer journeys across Sage's ecosystem and enable faster, more consistent delivery of regulatory change. As Product Manager for Regulatory Reporting & Filing, you will … critical set of platform services that support periodic tax reporting and filing obligations. You will work at the intersection of tax regulation, customer needs and engineering delivery, helping Sage customers meet statutory reporting obligations accurately and efficiently. This role is suited to an experienced Product Manager ...

increase in revenue over the last three years alone. Today, our technology helps organisations across the public and private sectors improve operational efficiency, enhance customer experiences, and empower frontline workers to deliver exceptional services. As we continue our growth journey, we're seeking a Managing Director, Commercial & Infrastructure … responsibility for shaping the future success of our Commercial & Infrastructure vertical. You'll take full ownership of the division's commercial performance, market strategy, customer success, and operational delivery. Working as a key member of the senior leadership team, you'll define and execute a growth strategy that strengthens ...

meaningful outcomes. Are you an experienced Product Manager, Product Owner or product leader who thrives in technically complex environments? Do you enjoy understanding challenging customer problems, turning them into great product opportunities and helping teams build solutions that deliver genuine long-term value? This is an opportunity to take … over product strategy and will help determine what problems we should solve, why they matter and where we should invest. You’ll bring together customer insight, commercial opportunities, technical expertise and delivery experience to create a clear product direction. A key part of the role will be championing ...

Senior UX Designer, you will combine strategic UX thinking with hands-on design craft, leading the end-to-end experience from research and insight through user flows, wireframes,prototypesand high-fidelity UI. You will help define global UX principles while ensuring experiences are grounded in customer needs, businessobjectivesand … experimentationand data. This is an opportunity to help set the UX standard for a growing global ecommerce business whileremainingclose to the craft and measurable customer experience. RESPONSIBILITIES UX Design & Delivery Lead the end-to-end UX design process, from discovery and research through user flows, wireframes, prototypes, high-fidelityUIand ...

Senior UX Designer, you will combine strategic UX thinking with hands-on design craft, leading the end-to-end experience from research and insight through user flows, wireframes,prototypesand high-fidelity UI. You will help define global UX principles while ensuring experiences are grounded in customer needs, businessobjectivesand … experimentationand data. This is an opportunity to help set the UX standard for a growing global ecommerce business whileremainingclose to the craft and measurable customer experience. RESPONSIBILITIES UX Design & Delivery Lead the end-to-end UX design process, from discovery and research through user flows, wireframes, prototypes, high-fidelityUIand ...

Line: Business Unit Manager This is a strong opportunity for a commercially driven sales account manager who wants to seek new and grow established customer relationships and make a visible impact. You will develop new business relationships, with the intent for you to take ownership of a small portfolio … manage and grow existing business across private sector organisations, education institutions and housing associations. You will focus on developing new relationships and strengthening customer relationships, re‐engaging underused accounts and identifying opportunities to expand the services and solutions delivered to each organisation. What you’ll do New business Seek ...

intersection of Product, Sales, Technology, Alliances, and Marketing, ensuring that our solutions are effectively brought to market, differentiated from competitors, and aligned to customer needs. The successful candidate will be responsible for driving product adoption, generating demand, accelerating pipeline growth, and supporting revenue generation across both new and existing … market positioning, and ensure our products are communicated effectively to customers, partners, and prospects. Through compelling messaging, thought leadership, sales enablement, and market insight, the role will drive awareness, demand generation, product adoption, pipeline growth, and revenue performance. Responsibilities: Product Marketing & Go-to-Market Strategy: Own and execute ...

jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

intersection of employee experience, workplace culture, and practical software. We are now looking for a Social Media Founder to turn our product story, workplace insight and customer value into a distinctive, scalable social presence. The role As Social Media Founder, you will own and evolve Happy Tree Cards … build a distinctive brand in a crowded market, translate product benefits into sharp social content, and turn seasonal moments, workplace culture trends and customer stories into attention and action. You will shape the strategy, create and publish content, manage the calendar, spot opportunities in the cultural and workplace conversation ...

scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. As the Customer Advocacy Lead, Europe, you will be responsible for elevating both Adyen’s voice and the voice of our merchants across the payments ecosystem. This role … sits at the intersection of customer engagement, industry influence, and thought leadership, ensuring that Adyen is not only delivering exceptional experiences but also shaping the future of commerce alongside its customers. You will build and lead critical advocacy initiatives, including Customer Advisory Boards, executive engagement programs, and merchant ...

platform capabilities that help our client products respond to changing tax, compliance and regulatory obligations across multiple countries and markets. Our services power critical customer journeys across our client's ecosystem and enable faster, more consistent delivery of regulatory change. As Product Manager for Digital and Real Time … platform services that support real-time and near real-time tax reporting obligations. You will work at the intersection of tax regulation, customer needs and engineering delivery, translating evolving regulatory requirements into clear product direction, prioritised roadmaps and scalable services. This role is suited to an experienced Product Manager ...

incredibly exciting opportunity to genuinely influence what comes next. You’ll help shape how the business approaches client success, account growth and customer experience, while staying close enough to the customers and product to see the impact of your work. This is a part time role, offering … hands-on role and the successful candidate will be trusted to take real ownership of client relationships, with the aim of ensuring that all customer accounts are successful. Ideally, you will have previous SaaS experience and you will be a highly customer-focused individual, who enjoys owning ...

established Within the first 60–90 days, you've developed a strong understanding of your product area and helped shape a roadmap informed by customer insight, business priorities, and platform goals. Customer obsession in practice Ongoing discovery is embedded in your workflow, with evidence that customer … prototypes, synthesise research, and communicate product ideas clearly and efficiently. Collaborate closely with engineering and design teams to deliver platform features that solve real customer problems. Translate customer and business needs into clear product requirements and priorities. Contribute to roadmap development and prioritisation across the broader PxT platform. ...