76 to 91 of 91 Customer Requirements Jobs in the South East

deliver test software capability of products from early concept to production; Exploring and experimenting with new implementations and technologies to meet the ever-challenging customer requirements Challenging and implementing real change when opportunities arise in the way the software is developed both within test software and the wider ...

defining the vision, governance, and continuous improvement of service management practices, ensuring services are delivered effectively, consistently, and in alignment with organisational and customer requirements. This is a senior leadership role requiring strong stakeholder engagement, operational oversight, and a proven track record in large-scale IT service environments. … Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction metrics Ensure ITIL-aligned processes are embedded and continuously improved Lead on service design input into new bids, contracts, and change requests Manage ...

Security Engineer performs a critical Product Support role across multiple projects, usually during product development employing Secure by Design (SbD) principles but also maintaining customer artefacts through life as required. Reporting to the Supportability Engineering Functional Lead, this role covers both Drumgrange sites and ensures that Product Security Assurance … supporting artefacts are accurately produced and delivered, to meet customer requirements. Anticipating that systems will be attacked or misused, Project Security features 2 key areas; Minimising cyber-attack vulnerabilities Minimising the risk of abuse/exploitation What you’ll do Routine : Undertake Project Security risk analysis Ensure project Security ...

joint head of the Support Department, you will provide strong leadership, coaching, and direction to develop a high-performing team capable of delivering outstanding customer service. You will play a pivotal role in shaping service delivery strategy, strengthening client relationships, driving continuous improvement initiatives, and ensuring our services remain … efficient, reliable, and aligned to both customer expectations and business objectives. As Service Delivery Manager, you will be responsible for the day-to-day leadership and performance of our Service Desk function, overseeing 1st Line, 2nd Line, and Service Management teams. You will ensure service excellence by driving ...

responsible for designing and supporting signalling solutions across the mobile core voice network, ensuring designs are robust, scalable, secure, and aligned with business and customer requirements. Working within the Signalling Design team, the role provides technical leadership for signalling-related projects, produces high and low-level designs, and collaborates … core network platforms. Provide technical design guidance to project teams and ensure solutions meet performance, resilience, security, and fraud prevention requirements. Develop Statements of Requirements (SoRs), review supplier Statements of Compliance (SoCs), Statements of Work (SoWs), and vendor proposals. Assess the impact of network evolution initiatives and contribute ...

responsible for designing and supporting signalling solutions across the mobile core voice network, ensuring designs are robust, scalable, secure, and aligned with business and customer requirements. Working within the Signalling Design team, the role provides technical leadership for signalling-related projects, produces high and low-level designs, and collaborates … platforms. \n Provide technical design guidance to project teams and ensure solutions meet performance, resilience, security, and fraud prevention requirements. \n Develop Statements of Requirements (SoRs), review supplier Statements of Compliance (SoCs), Statements of Work (SoWs), and vendor proposals. \n Assess the impact of network evolution initiatives and contribute ...

first-class support for enterprise software used by organisations worldwide. This is an excellent opportunity for someone with a passion for networking, infrastructure and customer service to develop their technical expertise within a collaborative environment. About the Role Working alongside Engineering, Development and Customer Success teams, you will … infrastructure management while helping customers maximise the value of our software. Key Responsibilities Provide technical support for enterprise software applications. Diagnose, troubleshoot and resolve customer issues within agreed service levels. Record, prioritise and manage support requests through the service management platform. Escalate complex technical issues to Engineering and Development ...

contractor will work within an ITIL‐focused ITSM function and will be responsible for strategic leadership, overseeing service delivery, continual improvement, stakeholder engagement, customer satisfaction, developing and leading a team of service management professionals, ensuring services are delivered efficiently, meet agreed performance targets, and evolve in line with business … customer requirements. Position Details Duration: 6 months Rate: £600 per day Status: Inside IR35 Location: Milton Keynes Working Practice: 3 days onsite/2 days remote Key Responsibilities Provide strategic leadership for IT Service Management. Oversee service delivery, continual improvement, stakeholder engagement, and customer satisfaction. Lead and develop ...

Network EngineerWe are seeking an experienced Network Engineer to take ownership of the design, implementation, maintenance, and support of complex enterprise and customer networks. This is a hands-on technical role requiring strong expertise across routing, switching, firewalls, network security, and network operations. This role is located in Redhill … ensure the availability, security, and performance of business-critical networks. You will also play a key role in troubleshooting complex network issues, supporting customer environments, and contributing to the ongoing development of network infrastructure and services.Key Responsibilities of Network Engineer Act as the technical lead and centre of excellence ...

Network Engineer We are seeking an experienced Network Engineer to take ownership of the design, implementation, maintenance, and support of complex enterprise and customer networks. This is a hands-on technical role requiring strong expertise across routing, switching, firewalls, network security, and network operations. This role is located … ensure the availability, security, and performance of business-critical networks. You will also play a key role in troubleshooting complex network issues, supporting customer environments, and contributing to the ongoing development of network infrastructure and services. Key Responsibilities of Network Engineer Act as the technical lead and centre ...

lead and shape Service aspects of solutions across People, Policy and Process, Technology and Physical Infrastructure layers and help lead teams to meet requirements and achieve objectives. Engage with client stakeholders to understand and/or define security requirements, including any accreditation requirements. Lead the Service aspects … engineering leadership and engineering management for delivery of Security Operations Centre operational services through all stages of the engineering lifecycle from concept, through requirements definition, design & build to transition into service operation. Contribute to engineering leadership and management for solutions delivered to customers. Contribute to the development of solution ...

Wight office to be responsible for designing and implementing complex software components to the delivery of high-quality, responsive applications and solutions that satisfy customer requirements. Main responsibilities of the Full Stack Software Developer (C#), based on the Isle of Wight (ON-SITE): Collaborate with the project manager … create and execute software development projects delivering high quality products. Create and review requirements, functional and design specifications, for the development of complex software solutions. Develop, modify and review code, adhering to quality standards in line with requirement, functional and design specifications. Diagnose and assist the support team ...

Wight office to be responsible for designing and implementing complex software components to the delivery of high-quality, responsive applications and solutions that satisfy customer requirements. Main responsibilities of the Full Stack Software Developer (C#), based on the Isle of Wight (ON-SITE): Collaborate with the project manager … create and execute software development projects delivering high quality products. Create and review requirements, functional and design specifications, for the development of complex software solutions. Develop, modify and review code, adhering to quality standards in line with requirement, functional and design specifications. Diagnose and assist the support team ...

Kent Are you looking for an IT support role that gives you the flexibility to work from home? Would you enjoy supporting a varied customer base rather than dealing with the same systems and users every day? Are you keen to build your technical knowledge within an established … remotely, so this is a genuine home-based position. The company has an established client base across Kent, and you will occasionally travel to customer sites when an issue cannot be resolved remotely. This is likely to be around once or twice a week, although it will vary depending ...