701 to 725 of 788 Customer Service Jobs in London

infrastructure solutions across the UK's energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK's leading smart infrastructure solutions company. ...

candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers click apply for full job details ...

production, and driving large bids to successful delivery. The role requires end-to-end programme ownership across Sales, Commercial, Legal, Compliance, Engineering, Operations, Procurement, Customer Services, Quality and Accounting, with travel to the UK and overseas as needed. #J-18808-Ljbffr ...

will identify high-value use cases, shape transformation roadmaps and support delivery of scalable solutions across planning, procurement, manufacturing, logistics, inventory, fulfilment and customer service. You will partner with senior stakeholders, translate business needs into AI-enabled strategies, and drive #J-18808-Ljbffr ...

established UK infrastructure team. This is a broad, hands-on position supporting a complex multi-site network environment underpinning business-critical media, corporate and customer services. Rather than operating within rigid support tiers, you'll take ownership across the network, from day-to-day troubleshooting and operational support through ...

Pension System Engineer £47,000 to £51,000 per annum plus Civil Service Pension Croydon office location with hybrid working Full-Time Permanent At the Pension Protection Fund (PPF), we provide security in retirement for our members and millions of people throughout the UK who belong to defined benefit … effective operation, development and ongoing enhancement of the PPF's pension administration systems and member services applications, ensuring they enable efficient, compliant and customer-focused services. As a Pension Systems Engineer, youll work closely with operational teams, IT colleagues and external software providers to understand business challenges, triage system ...

music, performing arts and creative education products. This is an excitingopportunity for a data-led marketer whocan plan, deliver and optimise paid mediacampaigns, improve customer journeys,manage digital funnels, and use insight to turn marketing activity into measurablebusiness impact. Working closely withcolleagues across Product, Marketing,Technology, Business Development andCustomer … conversion and retention,and helping more learners, educatorsand creative professionals discover theopportunities RSL has to offer. KEY DUTIES AND RESPONSIBILITIES Revenue & Commercial Accountability Own customer acquisition and revenuegrowth targets across RSL’s portfolio ofproducts and services. Monitor and report on key commercialmetrics including Return on Investment(ROI), Customer ...

provide 3rd line technical support for troubleshooting and performance analysis of developed and purchased applications, including the TIE. To define, monitor and report on Service Level Agreement (SLA) performance and work with vendors to ensure contractual SLAs are adhered to. To advise and assist the Programme Management Office resources … management. To assist with the identification of efficiency improvements within the IT Depts services. To work with senior managers across the Trust to develop service improvements on an on-going basis. To identify technical and process needs, provide recommendations for appropriate solutions and contribution to ICT strategic planning. ...

provide 3rd line technical support for troubleshooting and performance analysis of developed and purchased applications, including the TIE. To define, monitor and report on Service Level Agreement (SLA) performance and work with vendors to ensure contractual SLAs are adhered to. To advise and assist the Programme Management Office resources … assist with the identification of efficiency improvements within the IT Dept’s services. To work with senior managers across the Trust to develop service improvements on an on-going basis. To identify technical and process needs, provide recommendations for appropriate solutions and contribution to ICT strategic planning. To contribute ...

details We're looking for a Senior Software Engineer to play a pivotal role in evolving M&S's Customer Order Domain. This team provides the critical software capabilities that capture, manage, and fulfil customer demand across every channel, powering digital experiences and business operations that serve millions … practices. This is a role for an engineer who is excited by building high-volume transactional systems, designing reusable platform capabilities, and shaping how customer orders are processed, fulfilled, and managed across one of the UK's largest retailers. About the Team Our engineering teams enable product, engineering ...

Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI‐powered Resolution Platform, AI Success Strategists shape and deliver long‐term AI success for our customers. This … long‐term AI vision, aligning internal and external teams, and driving execution from initial adoption through sustained expansion. Your success is measured by high customer satisfaction, increased automated resolution usage, and improved retention—while orchestrating the right mix of product, services, and partner resources. You will lead structured discovery ...

improve the lives of people and animals everywhere. Apply today!# **Job Details**This role is in support of Cencora's third party logistics service in Europe operating through our Alloga business. Our 3PL division provides specialised logistics services to pharmaceutical and healthcare clients, managing complex supply chains that … traditional BA role — you will be at the intersection of logistics operations, technology, and AI-driven innovation, focusing on order management, finance operations, customer services, centred around an ERP. You will identify opportunities to leverage artificial intelligence, robotic process automation (RPA), predictive analytics, and other digital accelerants to transform ...

Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission We are looking for a(n) Customer Journey & Process Design Lead to join our ambitious Customer Experience (CX) team. Reporting to our Head of CX , you will be supporting the team on establishing and leading Nuvei’s central process and customer-journey capability: a single, trusted source of truth for how we work. This ...

Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. What You’ll Be Doing: Manage Technical Deal Cycles: Lead the technical validation phase … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards. Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de‐risk the technical buying decision. Configure Agentic ...

United Kingdom: Dublin, Irelandtime type: Full timeposted on: Posted Todayjob requisition id: R34154## Job Description## At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses.## … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards.* ## Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision.* ## ...

Nadine’s Origins Story here: https://www.proximie.com/about-us/Position Overview The Transformation Manager is a field‐based, customer‐facing role focused on driving digital transformation and operational excellence in operating rooms across the UK and European Union. You will be a critical driver … include engaging with clinical, operational, analytical, and technical leaders within those institutions to demonstrate the value that Proximie brings to their organization. Achieve strong customer retention rates and drive measurable increases in Proximie product adoption and user satisfaction within your accounts. Leading technical product and clinical demonstrations to ensure ...

duties, and troubleshooting across Windows 10 and Office applications. You will build and deploy laptops, image setups, and support mobile devices while delivering strong customer service. The environment is fast-paced, with opportunities to work across a broad range of technologies and provide essential IT service support ...

models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting, and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform daily to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com … having fun and balancing our lives, so we offer great benefits that include: 28 days Holiday (increasing to 32 with each year of service) Competitive salary RSUs (Restricted Stock Units) Hybrid working (3 days a week in the office) Private Medical Insurance + gym discounts Free breakfast and snacks ...

. This is a hybrid role , offering a mix of remote and office-based working. Key Responsibilities: Respond promptly to product supply queries from Service Centres, Customer Services, and Customers via the online portal. Validate customer usage data and update internal systems accordingly. Analyse sales data ...

Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey! Your Mission: We are looking for a(n) CX Senior … Manager to join our ambitious Customer Experience (CX) team. Reporting to our Head of CX , you will be supporting the team on hands-on delivery of high-impact improvements across the business - leading or supporting projects end-to-end, facilitating cross-functional ‘Tiger Teams’, and building customer-centricity ...

with a strong growth mindset, excellent leadership skills, and a natural ability to inspire and galvanize teams. Responsibilities Implement strategies to drive online performance, customer engagement and retention. Monitor performance, track KPIs, and optimise the online shopping experience to maximise growth and customer value. Develop and manage pricing … maximising impact of activations and key trade events. Collaborate with In Market teams, Supply and Merchandisers to ensure product availability and best in class customer service. Use customer feedback, search data, on site data, and reviews to improve product content, identify trends, and support trading decisions. Implement ...

Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact centre solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact centre, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency. With 25 years’ experience since our foundation … clear European market-leader in the coming years! Why we’re proud Recognised as an Innovation and Growth Leader in the 2025 EMEA Customer Experience Platforms Frost Radar 2024 CX Awards Winner, ‘Best Mid-Market Contact Center Platform’ Puzzel was recognised as the ‘most innovative European-founded CCaaS provider ...

Americas to help facilitate zero‐troubled deployments of the Anaplan solution. You’ll operate as someone who is not afraid to advise a customer, partner, and/or your team members on best practices for success. It means you need to take all your experience in business process, technology … customer management and combine them to guide and lead the customer, partners, and your team members, to an appropriate solution and outcome; at times this will require the need to re‐direct a customer or team member in the most thoughtful way possible in order for them ...

Mechanical Qualification Personal Attributes: Reliable and conscientious Pro-active in achieving the highest standard of operation Must be enthusiastic to deliver a good service to the Customer Ability to lead, motivate and direct a small team of technicians/operatives Well-presented and approachable manner Confidence and commitment … providing a high quality, professional service Ability to develop a good understanding of the customers' business requirements Good written and verbal communication skills Ability to prioritise work tasks Adaptable and flexible in approach to work required Effective problem-solving skills Ability to remain calm under pressure Reliable Detail conscious ...

collaborating with the various change programmes.Reporting Relationships:Deputy Director Technology, Data & AIResponsibilities:* Leadership - Lead team of c10-12 technologists* Technology - Lead internal IT operations (Service Desk, Cloud & Infrastructure, M365) to ensure reliable, secure and user-centred services.* Manage outsourced suppliers at senior operational levels to ensure delivery of high … matter expect and interface for the business on ICT technology matters, including leading on setting up technology services in the new Manchester office including service desk provision.* Working with the digital programme leads, ensure any changes made in the progamme space can operate alongside the delivery of existing ...