1 to 25 of 184 Customer Service Jobs in the East of England

looking for an experienced and proactive Customer Services Manager to lead a small customer service team while playing a hands-on role in the day-to-day operation. This is a visible, interactive role where you will work across both the office and warehouse environments, ensuring … smooth customer journey from initial enquiry through to goods dispatch. You will manage a team of three customer service professionals, support their development, allocate workloads and drive improvements in service levels, turnaround times and customer experience. The business has a supportive, relaxed and collaborative culture ...

Customer Service Advisor Location: Kempston (Office Based)Job Type: Full-TimeWorking Pattern: Includes a weekend rota and occasional out-of-hours cover About the Role We are looking for a friendly, enthusiastic and customer-focused Customer Service Advisor to join a busy and growing team. … This is an excellent opportunity for someone at the early stages of their customer service career who is confident speaking with customers and enjoys working with technology. This role would suit someone with a positive attitude, strong communication skills and the confidence to handle customer calls, while ...

Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting … processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role ...

Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting … processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role ...

Helpdesk Admin Apprentice will be responsible for logging customer machine breakdowns, raising service requests, supporting with scheduling engineer visits, updating job records and keeping customers informed of progress. The role involves providing excellent customer service maintaining accurate records and supporting the service team. Role … Helpdesk Admin apprentice is the first point of contact for customers reporting machine breakdowns and service requests. They play a key role in ensuring service calls are logged accurately, and customers are kept informed throughout the repair process. Working alongside experienced colleagues, you will develop valuable customer ...

summary Are you passionate about delivering excellent customer service and making a real difference to patients every day? Join East Norfolk Medical Practice as a Reception and Call Centre Operative and become the first point of contact for our patients, carers and healthcare professionals. This is a varied … handling telephone calls, online enquiries, appointment bookings and reception duties. Working closely with clinicians and colleagues, you will provide a friendly, professional and compassionate service while maintaining the highest standards of confidentiality and patient care. We are looking for someone who enjoys working with people, communicates confidently and empathetically ...

Service Controller Hours: 40 hours per week Working Hours: Rotational coverage required between 7:30am and 5:00pm Overview We are seeking an organised and customer-focused Service Controller to join a busy customer support team. The successful candidate will be responsible for coordinating service activities, scheduling field-based engineers, managing customer enquiries, and ensuring maintenance and repair requests are handled efficiently. The ideal candidate will have excellent customer service skills, a strong technical understanding of specialist vehicles, and extensive geographical knowledge to effectively coordinate engineers and respond to customer ...

seeking a proactive and knowledgeable Customer Service Representative to join our dynamic team. This role is crucial in managing customer enquiries, processing orders, and providing technical product support. Additionally, the successful candidate will offer training and mentorship to other team members, enhancing our overall service quality. … role: Customer Interaction : Handle incoming calls and emails, providing information on stock availability, order status, and tracking. Enter orders accurately into the ERP system and maintain proactive communication with customers. Technical Support : Maintain up-to-date technical product knowledge to assist customers and colleagues effectively. Process Improvement : Regularly review ...

Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service … offered is circa. £26,000. Full product training will be provided, making this a fantastic opportunity for someone who is passionate about technology and customer support and wants to build a long-term career within a growing IT business. The Company This forward-thinking technology business develops and delivers ...

Service Desk Engineer St Neots (PE19) Permanent Full Time Salary: £26,000 - £35,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days' annual leave Two pension schemes to choose from Private Medical & Dental Insurance, plus discounts … Multiple Save schemes Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional Development support Annual Wellness Allowance Join our Service Desk team and build your IT career We're looking for an enthusiastic IT Service Desk Engineer to join our fast-paced ...

Customer Service Advisors are at the centre of what we do. The team is the first point of contact for our customers. They rely on us to be there when they need support and you will be owning and resolving their queries. Our current positions are for full … time, permanent Customer Service Advisors working 37 hours a week. You will be working on a rota basis between 8.00am and 6.00pm Monday to Friday. The first 6 months will be based in our Hertford office then we can offer you hybrid working. We offer a starting salary ...

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This … issues Guiding users through solutions via phone and email Escalating technical issues where required Maintaining accurate documentation and support notes Supporting continuous improvement across service processes Delivering excellent customer service and building strong client relationships Who We're Looking For: Fluent in English and Romanian (written ...

Security Service Engineer Hertfordshire £35,000 – £42,000 DOE + Excellent Benefits Benefits Include: Company van & fuel card Travel time paid after 30 minutes Performance bonus scheme Standby allowance & call-out rota Overtime opportunities Mental health & wellbeing support 23 days annual leave + bank holidays, increasing … Ongoing manufacturer training & professional development Genuine career progression within a growing business Join a Company That Invests in You Are you an experienced Security Service Engineer looking to join a company where your skills are recognised and your career can thrive? Our client is a long-established, highly respected ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … hands-on technical role where you will split your time between onsite visits and remote support, working to resolve issues quickly and keep customer systems running smoothly. You will be part of a service-led environment where quality, communication, and first-time fix really matter. What you will ...

This is a varied role where you'll be providing both remote and on-site support, troubleshooting technical issues, monitoring systems, and delivering excellent customer service. No two days are the same, making it an ideal position for someone who enjoys learning, problem solving and working with people. … resolve hardware, software and network-related issues Log, manage and update support tickets accurately Deliver on-site support and maintenance when required Monitor customer systems and proactively identify potential issues Maintain clear and accurate documentation of support activities Communicate effectively with customers, providing updates and managing expectations Build positive ...

join their team on a 6-month temporary contract. This is an excellent opportunity for experienced administrators with strong attention to detail, excellent customer service skills, and confidence working with multiple IT systems. Due to the nature of the role, you will be required to work on-site … enquiries via email, telephone, and face-to-face. Key Responsibilities Review existing Council Tax Support applications in line with the relevant scheme. Update customer records using the Civica Open Revenues system. Use the DWP Searchlight system in accordance with Local Authority guidelines. Ensure customer income and household information ...

17.30pm Wednesday 13.00pm - 18.30pm Friday 12.30pm - 18.30pm As the first point of contact for patients, you will play a vital role in delivering excellent customer service and ensuring patients receive the support and care they need. The successful candidate will have previous reception or customer service … once sufficient applications have been received this advert may be closed without notice. Main duties of the job Provide a welcoming and professional reception service to patients and visitors. Answer incoming telephone calls promptly and courteously. Book, amend and cancel appointments using SystmOne. Process patient enquiries and direct them ...

summary To deliver and maintain a professional administrative service to the TYA Cancer services and to all its patients, relatives and colleagues. To provide an element of support work in co-ordinating and delivering internal/external events and activities. Main duties of the job Provide comprehensive administrative … with patients, clinical staff, and external services to support care delivery, while monitoring inboxes and prioritising queries.Follow procedures, maintain data quality, and contribute to service improvement. Support operational tasks, environment upkeep, events, and promotional activities, alongside general administrative responsibilities. About us Our Trust Cambridge University Hospitals (CUH) NHS Foundation ...

summary The Single Point of Access (SPA) accepts self referrals to the service and is staffed by registered professionals and administration staff with the specialist skills needed to give advice promptly to GPs and those seeking to access therapies. We are looking for an individual with excellent people … listening skills, good telephone skills and the ability to work under pressure. The successful candidate will have strong commitment to providing excellent customer care. They will have good people skills, be aware of patient confidentiality and be able to work as part of a team. Main duties ...

issues, responding to IT-related queries, supporting users with "how-to" requests, and managing the loan and return of IT peripherals and equipment. This customer-facing role is critical to delivering an exceptional user experience, combining strong technical expertise with excellent communication and customer service skills … Monday to Friday) Key Responsibilities Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Provide technical leadership in own specific area of expertise. Document and report on work completed to ensure compliance with company and customer procedures. Contribute ...

Service Desk Coordinator Location: Norfolk (Hybrid Working) Salary: £30,000 - £37,500 per annum (DOE) Working Pattern: 1 day per week in the office Hours: Monday to Friday, 9:00am - 5:30pm Join a growing IT provider. We're looking for an organised, proactive and customer-focused Service … opportunity for someone who enjoys keeping people, projects and processes moving. You'll play a vital role in coordinating engineers, managing workloads and ensuring service requests are delivered efficiently across multiple client environments. If you thrive in a fast-paced environment where no two days are the same ...

client based in Watford is seeking a German and Hebrew speaking Customer service Advisor - Hybrid working In this role you will build and maintain strong client relationships by serving as the lead point of contact for dedicated customers. The Account Coordinator will manage activities through to completion … place. You will be responsible for both the retention and growth of their existing client base, as well as soliciting client feedback and driving customer satisfaction. Key Responsibilities: Serve as lead point of contact for clients, answering questions, addressing concerns, finding solutions, communicating updates, and handling transactional sales opportunities. ...

Referral Bonus Scheme Ongoing Training & Career Development The Role As a Local Business Development Manager, you'll be responsible for growing the vehicle business customer portfolio while delivering exceptional customer service and building long-term relationships across your local area. Your responsibilities will include: Developing new local … opportunities and generating sales leads Building and maintaining strong relationships with business customers Promoting vehicle, finance and aftersales solutions Managing existing accounts to maximise customer retention Achieving agreed sales and profitability targets Delivering exceptional customer service throughout the sales process Ensuring compliance with FCA and GDPR regulations ...

Service Desk Controller Location : Peterborough Salary : £34,000 per annum Contract : Full-Time | Permanent Hours: Monday - Friday | 40 Hours Per Week (7:30am - 5:00pm on a rota basis) Hybrid Working - Work from Home 1 Day Per Week After Successful Probation Are you an organised, proactive individual who thrives … fast-paced environment Do you enjoy coordinating people, solving problems and delivering outstanding customer service Our client, a well-established and growing business based in Peterborough, is looking to recruit an experienced Service Desk Controller to become a key member of their busy operations team. This ...

Peterborough based client is looking for a highly organised Service Desk Controller to join them on a full-time permanent basis, working Monday to Friday working 40 hours per week, between the hours of 7:30 am 5 pm on a rota basis. Opportunity to work from home … week after successful probation. As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Key Responsibilities for the Service Desk Controller Handle ...