51 to 75 of 554 ITIL Jobs in London

within a medium or large multi-site environment, ideally within the education sector * Strong people management, coaching and performance management skills * Good understanding of ITIL service management, including incident, change and problem management * Strong technical knowledge across Microsoft 365, Azure, Active Directory, Intune and wider IT infrastructure * Excellent communication ...

services clients Published thought leadership in SRE, platform engineering, or IT transformation Experience with AI/ML-driven operations (AIOps) and emerging automation technologies ITIL 4 Managing Professional or Strategic Leader certification About us We're a global, team of innovators. Together, we harness engineering excellence and passion ...

services clients Published thought leadership in SRE, platform engineering, or IT transformation Experience with AI/ML‐driven operations (AIOps) and emerging automation technologies ITIL 4 Managing Professional or Strategic Leader certification Benefits We help take care of your today and tomorrow with industry‐leading benefits, support, and services that ...

data to improve service performance. Excellent stakeholder management and communication skills. Experience managing performance against KPIs, SLAs and operational targets. Desirable Experience ITIL 4 Foundation Certification or higher. Experience managing cyber or security-related tickets. Knowledge of GDPR, ISO 27001, Cyber Essentials or similar security frameworks. Experience within insurance, financial ...

Working knowledge of SDLC and Agile Education/Certification: • Educated to bachelor’s degree level or above (or overseas equivalent) • Agile or ITIL certification preferred. • Relevant network and/or security certifications preferred Candidate will be: • Hands-on person, great in communicating and documentation, super strong network engineering and agile ...

appropriate next steps * Prepare and deliver management briefings with clear, logical updates for both technical and non-technical stakeholders What you'll bring: * ITIL Foundation Level qualification and proven experience delivering dependable service in a support environment * Solid working knowledge of Microsoft Azure (IaaS/SaaS/PaaS) and cloud ...

decisions and communicating risks, assurance and escalations clearly.* Experience managing people, workloads and team capability, including performance management, professional development and workforce planning.* Minimum ITIL Foundation qualification (or equivalent professional experience).Desirable:* Experience using ServiceNow, IT Service Management tooling and management information to monitor change pipelines, compliance and service performance. ...

Essentials, ISO 27001 and/or NIST security frameworks. Experience operating within multi-supplier and cross-government environments. Relevant certifications such as CISSP, CISM, ITIL, Microsoft Security/Identity or equivalent. Security Clearance: Willing and eligible to obtain SC clearance; active SC clearance advantageous. Our client operates hybrid working ...

tasks to non-technical colleagues and customers. Occasional requirement to provide team leadership when line management is on leave, as well as leadership in ITIL processes such as Change Management, Major Incident Management and Problem management. Main duties of the job o The postholder will be required to maintain constructive ...

Working knowledge of SDLC and Agile Education/Certification: • Educated to bachelor’s degree level or above (or overseas equivalent) • Agile or ITIL certification preferred. • Relevant network and/or security certifications preferred ...

transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis ...

Oracle Financials (GL, AP, AR, Costing, SLA), ASCP, or supply chain-related intercompany accounting.* Oracle EBS SCM/Technical certifications and familiarity with ITIL or service management processes is preferable.* Global Delivery & Innovation (Preferred): Experience with global ERP rollouts, hypercare support, 24x7 managed services models, or embedding AI tools into ...

transactional and reporting systems and data warehousing. Experience of working closely with other key functions such as Manufacturing and Supply Chain. An appreciation of ITIL Functions & Processes. Business leadership experience of teams and functions utilising complex ERP systems. Knowledge and experience of project and service delivery disciplines including business analysis ...

Agile, Scrum and DevOps delivery approaches. Experience using service management tooling including ServiceNow and Jira Strong analytical, planning and risk management skills. Desirable ITIL Foundation or higher. Experience in UK Government digital services. Experience working in highly regulated environments. Knowledge of Government Service Standard and service assessments. Experience supporting cloud ...

keen to hear from candidates who have: Experience working within an IT Service Management or Service Delivery environment A strong understanding of ITIL principles and best practice Exposure to Change Management and CAB processes Experience supporting service improvement initiatives Excellent organisational and communication skills Confidence working with both technical ...

management of stakeholder relationships at all levels, including executive stakeholders Experience at developing and implementing IT Service Management policies and procedures Excellent understanding of ITIL Successfully implemented in-depth service improvement plans and managed customer expectations throughout Ability to influence key stakeholders and work with all levels of seniority ...

meeting room AV systems.Experience with ITSM, issue tracking, and asset management platforms, including ServiceNow.Certifications required or preferred: A+, MCITP (required), Security+, Network+ (plus), ITIL Foundation.Ready to advance your IT career? Join us at Aristocrat and become part of an ambitious group dedicated to excellence and innovation in the gaming ...

room AV systems. Experience with ITSM, issue tracking, and asset management platforms, including ServiceNow. Certifications required or preferred: A+, MCITP (required), Security+, Network+ (plus), ITIL Foundation. Ready to advance your IT career? Join us at Aristocrat and become part of an ambitious group dedicated to excellence and innovation ...

long‐term solutions. Develop and implement self‐healing automation for recurring failures. Service Operations & Support (Managed Services) Provide L2/L3 support aligned with ITIL practices (incident, problem, change management). Participate in on‐call rotations and handle critical incident response. Maintain detailed SOPs, runbooks, knowledge‐base articles, and client ...

operational reporting and decision-making. Awareness of access management, information security and data protection, including least-privilege access and clear audit evidence. Familiarity with ITIL principles or equivalent service management practices Desirable skills Understanding of Dynamics 365, Microsoft Power Platform and Dataverse would be an advantage, particularly where these support ...

/EDR tooling Understanding of security frameworks such as ISO 27001 — what controls and evidence look like in practice, especially relevant to IPO readiness ITIL foundation or equivalent service management knowledge Experience with incident management frameworks and tooling Experience presenting IT performance, risk, or roadmap to an exec team ...

global chapter structures without direct line authority. Understanding of financial services regulatory requirements relevant to IT infrastructure, including DORA or equivalent operational resilience frameworks. ITIL Certified is preferred We offer in return! Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase additional days, hybrid ...

required by company safety standards. Ability to work during planned maintenance windows, business‐critical events, and off‐hours support rotations as required. CDCP, ITIL, CompTIA Server+, Network+, Cisco, Dell, HPE, VMware, or equivalent certifications are preferred. Experience with data center infrastructure management tools, asset management platforms, and monitoring solutions ...

Angular.Experience and Qualifications5 to 8 years of experience in ASP.NET MVC Framework application development or application support.Experience supporting enterprise applications in production.Experience working in ITIL-based support environments.Bachelors degree in Computer Science, Information Technology, or a related discipline is preferred. #J-18808-Ljbffr ...

Ansible and Python to improve consistency and efficiency. Manage vendor relationships, technology lifecycles, procurement planning and proof-of-concept evaluations. Produce technical documentation, support ITIL Incident, Problem, Change and Request Management processes, contribute to CAB activities, mentor engineers, provide expert stakeholder advice, maintain compliance with ICT standards and deliver high ...