51 to 75 of 269 ITIL Jobs in London

APIs, DevOps and microservices. Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and EA and ITIL frameworks. Exposure and understanding of existing, new and emerging technologies, and processing environments. Exceptional communication skills (verbal and written), presentation skills, soft and interpersonal skills, including ...

providers within a 100% outsourced model Demonstrated success in transforming outsourced network functions to deliver operational excellence across critical infrastructure services Strong understanding of ITIL disciplines, including Incident, Problem, Change and Service Management Proven ability to influence senior stakeholders and communicate complex technical topics to non-technical audiences A clear ...

equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms, or scripting (e.g., PowerShell, Python ...

providers within a 100% outsourced model* Demonstrated success in transforming outsourced network functions to deliver operational excellence across critical infrastructure services* Strong understanding of ITIL disciplines, including Incident, Problem, Change and Service Management* Proven ability to influence senior stakeholders and communicate complex technical topics to non-technical audiences* A clear ...

Business Administration, Masters - Risk ManagementCertifications -Certified Fraud Examiner (CFE) - ACFEACFE, CISA - ISACA – Information Systems Audit and Control AssociationISACA – Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoftRequired Skills -Artificial Intelligence (AI), Client Relations, Data Literacy, Executive Presence ...

bring experience across several of the following: Application Management or Software/Application Support leadership Enterprise application ownership Supplier and vendor management Service Improvement ITIL principles Change & Release Management Incident & Problem Management Business Analysis Stakeholder engagement at all levels Software lifecycle management SaaS and cloud-based applications Microsoft technologies ...

boundaries in evolving organizations. Proven ability to lead high‐stakes incidents with composure, clarity, and executive presence. Strong knowledge of enterprise IT operations, including ITIL frameworks and regulatory/compliance requirements. Track record of delivering modernization, automation, and data‐driven operational outcomes. Ability to develop adaptive staffing and capability plans ...

systems integrators, or large technology consultancies. Experience working within a globally diverse environment and a strong commitment to equality, diversity, and inclusion. Familiarity with ITIL or project management methodologies and qualifications. Insight is an equal opportunity employer, and we are committed to achieving diversity and equality within our organisation. ...

overseas. It would also be advantageous if you have: Experience delivering ServiceNow pre-sales activity as part of broader customer solutions. ITIL Foundation, Intermediate or Expert Certifications. Pre-sales experience beyond ITSM, including capabilities such as ITAM, ITOM, IRM and HRSD as examples. Experience with ServiceNow Customer Workflows and Employee ...

collaborative environments Education Bachelor’s degree in a relevant field required Advanced degree preferred Certifications (Preferred) Design Thinking, Service Design, CDTP PMP, PRINCE2, SAFe, ITIL TOGAF, CCMP, CISA, CISSP AWS, Microsoft, or GCP cloud certifications Agile, DevOps, CBAP, Six Sigma, PROSCI, MSP ABOUT US SoftServe is a global IT consulting ...

Previous experience in the creation of technical support documentation Enterprise support of Microsoft Office 365, desktop, and Admin Knowledge of Service Management processes, e.g. ITIL Previous experience working in a managed service environment, working to a defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks, etc Working ...

considered from British nationals who are eligible to obtain the required security clearance. Desirable Current SC Clearance. Aerospace or Defence sector experience. Knowledge of ITIL and service management processes. Business analysis, project delivery, and user training experience. ...

/or AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive ...

Cloud technologies (Azure, AWS, Microsoft 365), Servers, Storage, Networking, and Enterprise Infrastructure. Experience defining and delivering infrastructure strategy and technology roadmaps. Strong understanding of ITIL principles, infrastructure governance, service management, and operational best practice. Experience managing large infrastructure teams through Regional Managers. Strong stakeholder management skills with experience engaging senior ...

Identify risks, vulnerabilities, and single points of failure across workloads and operational processes. Recommend improvements aligned with Azure Well-Architected Framework, SRE principles, and ITIL practices. Engage customer stakeholders to understand RTO/RPO objectives and recovery workflows. Produce professional documentation outlining findings, risks, and recommended improvements. About ...

documentation, process improvement, and stakeholder management skills. Desirable: Knowledge of cloud platforms, APIs, and operational data analysis. Jira Service Management administration. Microsoft 365 administration. ITIL certification. This is an excellent opportunity for a proactive technical leader who enjoys balancing strategy, people management, and hands-on technical problem-solving ...

Certified in AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework Benefits At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes ...

e.g. Atlassian o Diagnosing and troubleshooting application issues resulting in service outages o Troubleshooting skills across different levels of the stack o Understanding of ITIL o Micro-services architectures, Docker and container platforms such as Openshift, Kubernetes Awareness and insight into technology trends to adopt new cutting edge tools Security ...

/PS Person Specification Education/Qualifications Essential Postgraduate degree or equivalent experience in a relevant post/s. Desirable IT Technical qualification ITIL Foundation certificate PRINCE2 (Foundation) Previous Experience Essential Extensive proven experience in an Applications Support role gaining knowledge of at least one computer system Knowledge and experience ...

when necessaryMonitor and manage existing production services for high availability and resilience, with pro-active measure improve overall service performance and providing production fixes.Follow ITIL principles to manage incidents, problems, and change requests.Work closely with Head of Business IT and Business Change Office function to ensure the successful deployment ...

experience with automation, Infrastructure as Code (Terraform or CloudFormation), and CI/CD practices Deep understanding of incident management processes, ITSM standards, and ITIL principles Knowledge of resilience design patterns, high availability, and fault‐tolerant architectures Familiarity with AI/ML‐driven approaches for operational efficiency and system reliability Ability ...

Knowledge of test data management and testing governance frameworks. Qualifications ISTQB, ISEB or ISQI Foundation Certification (or equivalent) Advanced testing qualifications, Agile certifications, PRINCE2, ITIL, or related certifications would be advantageous. If you're an experienced Test Manager who holds an active SC Clearance, looking for an opportunity to lead ...

written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills. Familiar with service management within an ITIL service delivery framework Familiar with the technologies underpinning managed services including data centres, networks, telco circuits, cloud, storage, servers etc. Experience of using service management ...

fully trained Hours: 40 per week - Mon -Fri Holiday: 25 days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible ...

tools Strong understanding of ERP processes and finance operations Experience producing functional specifications and supporting system changes Familiarity with delivery frameworks such as Agile, ITIL or Prince2 Strong stakeholder engagement and communication skills Additional Information Fixed-term or permanent opportunity Fully remote Opportunity to work within a large-scale Oracle ...