76 to 100 of 554 ITIL Jobs in London

Third Party Risk Management (TPRM) platforms, vendor management systems, contract repositories, or governance tools. Knowledge of outsourcing regulations and vendor risk frameworks. Familiarity with ITIL, COBIT, Operational Risk Management, or related governance frameworks. Experience working in a regulated financial services, banking, or large enterprise environment. Project Management, Agile, Lean ...

. Understanding of Microsoft solutions including Microsoft 365, Azure, Security, Modern Workplace, and Copilot technologies. Experience supporting customer technology roadmaps and digital transformation initiatives. ITIL awareness or service management knowledge. Knowledge & Competencies Strong customer success and customer lifecycle management principles. Excellent stakeholder engagement and relationship-building skills. Commercially focused with ...

. Understanding of Microsoft solutions including Microsoft 365, Azure, Security, Modern Workplace, and Copilot technologies. Experience supporting customer technology roadmaps and digital transformation initiatives. ITIL awareness or service management knowledge. Knowledge & Competencies Strong customer success and customer lifecycle management principles. Excellent stakeholder engagement and relationship-building skills. Commercially focused with ...

problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application ...

closely with technical teams across infrastructure, applications and support functions. Understanding of Agile, Waterfall and hybrid delivery approaches. PRINCE2, PMP, Agile and/or ITIL certifications desirable. Job Offer Daily rate: £400 to £420, dependent on the level of experience. Temporary position with opportunities to make an impact ...

communication, stakeholder management, and presentation skills. Strong organisational, leadership, and problem‐solving abilities. Experience using CRM, service management, and reporting platforms. Desirable CTS certification. ITIL Foundation or higher. PMP, PRINCE2, or equivalent certification. Experience within AV Managed Services or Systems Integration environments. Knowledge of Microsoft 365 collaboration technologies. Key Performance ...

technical stakeholders. Proven decision-making skills and the ability to balance operational, commercial, and customer needs. Understanding of IT and OT delivery approaches. (e.g., ITIL, Agile, Waterfall, Lean). Self-motivated, detail-oriented and able to work under pressure. Desirable qualifications and experience Microsoft Certified Solutions Associate (MCSA) – Server ...

hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

hands-on ServiceNow Developer experience Proven track record of improving processes and effectiveness through automation. Strong understanding of IT service management and the ITIL framework. Strong interpersonal skills for coordinating with team members and stakeholders. Ability to work independently and manage multiple task assignments. At least 2 of the following ...

. Proven ability to deliver operational excellence through proactive monitoring and automation. Strong analytical and problem-solving skills. Effective stakeholder management and communication skills. ITIL Foundation (or higher) certification. Vendor-specific certifications in monitoring tools (e.g., ServiceNow, LogicMonitor). Knowledge of cloud monitoring platforms (AWS CloudWatch, Azure Monitor) is desirable. ...

/HR Consulting, construction, engineering, manufacturing Experience with Autodesk, Prosapien, Primavera P6, Bentley or similar operational platforms AI or Microsoft Power Platform experience MS, ITIL, Agile, PRINCE2, PMP certifications Degree in IT, Business Systems, Computer Science or related discipline Microsoft Power Platform or project management certifications This is an exceptional ...

detection‐as‐code approaches. Knowledge of MITRE ATT&CK, NIST SP 800-61, NCSC CAF and recognised security operations maturity models. Experience of ITIL‐aligned service design, service transition and onboarding to managed SOC services. Architecture certification or demonstrable application of frameworks such as TOGAF or SABSA. Experience working ...

navigate ambiguity and derive clarity Preferred Qualifications Bachelors/Masters degree in Engineering, Computer Science, or related field Certifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional) Experience in consulting, system integration, or managed services environments Experience engaging with global delivery models Additional Information Why Version ...

navigate ambiguity and derive clarity Preferred Qualifications Bachelors/Masters degree in Engineering, Computer Science, or related field Certifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional) Experience in consulting, system integration, or managed services environments Experience engaging with global delivery models Additional Information Why Version ...

navigate ambiguity and derive clarity Preferred Qualifications Bachelors/Masters degree in Engineering, Computer Science, or related field Certifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional) Experience in consulting, system integration, or managed services environments Experience engaging with global delivery models Additional Information Why Version ...

utilisation, profitability , and operational performance. Identify opportunities for service expansion, optimisation projects, cloud enhancements, and additional consulting engagements within existing accounts. Ensure compliance with ITIL best practices, ISO 20000 standards , and Version 1 service governance frameworks. Support service transition activities for new Oracle Cloud implementations moving into managed services. Promote ...

technically, and commercially. These service towers may include Service Desk, ServiceNow, Application Support, Cloud Support across Azure, AWS and OCI, Service Management and Governance, ITIL Service Design, Security Operations, End User Compute, and other related managed services. The successful candidate will be expected to bring credibility across this broad landscape ...

technically, and commercially. These service towers may include Service Desk, ServiceNow, Application Support, Cloud Support across Azure, AWS and OCI, Service Management and Governance, ITIL Service Design, Security Operations, End User Compute, and other related managed services. The successful candidate will be expected to bring credibility across this broad landscape ...

liaison between business teams, tax professionals, and technical teams. Experience with service management and operational excellence, including ticketing systems, incident management frameworks (e.g., ITIL), SaaS security best practices, and people leadership or coaching experience. What we offer you At EY, we’ll develop you with future-focused skills and equip ...

opportunities for account growth. About You 5+ years' experience in Service Delivery Management/Leadership across multiple clients. Strong knowledge of SLAs, incident management, ITIL and service governance . Experience working within cloud/modern IT environments . Experience with ITSM/PSA platforms such as ServiceNow or Remedy . ...

device management Networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Security principles and best practices Experience working with ITSM tooling (e.g. ConnectWise Manage) and ITIL-aligned processes Fluent spoken English with very good writing skills (e.g. wiring technical documentation) 3rd Line Support Engineer, M365, Cloud, MSP, Lead to Consultant McGregor ...

that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution of major incidents and subsequent root cause analyses. Champion governance, risk and engagement processes and be responsible for others ...

/observability and using logs and telemetry to investigate incidents Supporting environments with significant numbers of users, devices, servers or applications Working within structured ITIL/change/incident/problem management processes You'll need Strong, hands-on Microsoft 365 administration experience Strong knowledge of Entra ID, Intune, Exchange ...

technology roadmaps and project delivery lifecycle processes. Experience of ensuring compliance between corporate business application roadmaps and IT roadmaps. Experience of working within an ITIL service management environment with strong knowledge of business systems or applications within a corporate environment. Ability to deal with and manage conflicts whilst building successful ...

leaders who bring: Significant experience leading Technology Operations, IT Service Management, IT Operations or Service Delivery functions within a complex environment. Strong knowledge of ITIL-based service management, including incident, problem, change and request management. Experience leading service desks, operational support teams and managed service providers. A track record ...