176 to 200 of 845 ITIL Jobs in the UK

scale ITSM implementation, migration or service improvement programmes. Experience gathering requirements and taking work through discovery, documentation, validation, testing and implementation. Strong understanding of ITIL Service Management, Configuration Management and Service Modelling. Experience creating service maps, CI models, service records and catalogue workflows. Excellent stakeholder engagement and communication skills. Advanced ...

overseas. It would also be advantageous if you have: Experience delivering ServiceNow pre-sales activity as part of broader customer solutions. ITIL Foundation, Intermediate or Expert Certifications. Pre-sales experience beyond ITSM, including capabilities such as ITAM, ITOM, IRM and HRSD as examples. Experience with ServiceNow Customer Workflows and Employee ...

least 5 years' experience in onsite support. An equivalent combination of education and related experience may also serve to meet these minimum requirements; ITIL V3 Foundation Certification (recommended); Microsoft Operating System/Office Certification(s) will be an asset; Advanced MS Office 365 skills; Scripting, coding skill will be considered ...

Knowledge of virtualisation technologies such as VMware. Experience with enterprise backup and storage platforms. Familiarity with Microsoft security technologies and infrastructure hardening. Understanding of ITIL processes and change management. Please note: Due to the nature of this programme, applicants must hold active DV (Developed Vetting) Security Clearance and be eligible ...

Strong communication skills and ability to manage priorities • Full UK driving licence and access to a vehicle Desirable • MSP experience • Microsoft/Azure certifications • ITIL exposure • Mac experience What’s on Offer • Broad exposure across multiple technologies and client environments • Involvement in infrastructure projects and upgrades • Training and certification support ...

information exchange. Experience managing integration roadmaps, delivery plans, prioritised backlogs, and supplier relationships. Understanding of engineering processes and Digital Engineering ecosystems. Service Management experience (ITIL or equivalent) and Project/Programme Management experience (APM, PRINCE2, or equivalent). Excellent stakeholder management and communication skills. Active SC clearance is essential. Desirable ...

routing, switching, firewalls, VPNs, and network troubleshooting Experience supporting complex enterprise environments and resolving infrastructure-related incidents PowerShell scripting and automation experience Knowledge of ITIL-based service management practices Desirable Previous experience within Defence, Government, or other highly regulated environments Exposure to Azure Monitor, Log Analytics, or other enterprise monitoring ...

ticketing or service management systems. Strong communication, customer service and problem-solving skills. Ability to prioritise workload, follow processes and work to SLAs. Desirable ITIL knowledge or certification. Experience working within ISO or other structured service management environments. Personal Attributes Customer-focused, professional and dependable. Calm under pressure with ...

ticketing or service management systems. Strong communication, customer service and problem-solving skills. Ability to prioritise workload, follow processes and work to SLAs. Desirable ITIL knowledge or certification. Experience working within ISO or other structured service management environments. Personal Attributes Customer-focused, professional and dependable. Calm under pressure with ...

frameworks. Desirable requirements Experience in platform-based operating models. Familiarity with ServiceNow, Jira or similar tools. Exposure to ServiceNow, SAP,Salesforceor Azure. Knowledge of ITIL principles. What makes this role compelling This is an opportunity to influence how a strategic enterprise platform evolves and delivers value across the business ...

boardroom Excellent organisational skills and the ability to juggle multiple concurrent projects Based in or commutable to Teesside Desirable: Relevant certifications (Prince2 Practitioner, PMP, ITIL, or similar) Background in cyber security, cloud migration, or telecoms projects Experience managing budgets and commercial project reporting What's On Offer Salary ...

Skills & Knowledge Proven Leadership and Team Management Incident Coordination Technical Proficiency - IT infrastructure, systems, and services (e.g., Windows, Office 365, networks, cloud solutions). ITIL Framework Knowledge Personal Attributes/Behaviours Communication Skills Customer Service Orientated Analytical and Problem-Solving Skills Adaptability and Resilience Organisational and Time Management Skills Collaboration ...

leading enterprise application environments Proven SAP applications governance and support experience Knowledge of Azure, Microsoft 365, Power Platform and Power BI Strong understanding of ITIL, change management and IT General Controls Experience managing outsourced suppliers and third-party vendors Excellent stakeholder management and communication skills Experience delivering application ...

Management For more than 36 years, Marval has been at the forefront of Service Management innovation. As one of the original co-authors of ITIL, we've helped define the standards that organisations across the globe still rely on today. Now, we're building on that legacy. Our intelligent ...

collaborative environments Education Bachelor’s degree in a relevant field required Advanced degree preferred Certifications (Preferred) Design Thinking, Service Design, CDTP PMP, PRINCE2, SAFe, ITIL TOGAF, CCMP, CISA, CISSP AWS, Microsoft, or GCP cloud certifications Agile, DevOps, CBAP, Six Sigma, PROSCI, MSP ABOUT US SoftServe is a global IT consulting ...

complex customer situations or incidentsKnowledge of the Microsoft technology with solid overview of the Microsoft cloud servicesProject Management/Prosci Change Management/ITIL certification is a plusUnderstanding DevOps, Site Reliability Engineering, Continuous Improvement is a plusSupercomputing/HPC experience is a plus.Ability to meet Microsoft, customer and/ ...

documentation skills. Desirable Skills Experience working in financial services or highly regulated environments. Exposure to service transition, KT, and hypercare activities. Understanding of ITIL processes and operational support models. Experience working within secure or restricted-access environments. Candidate Profile The ideal candidate will be a practical, hands-on engineer ...

Notes, Citrix, Mobile Devices and Microsoft operation systems Excellent troubleshooting skills Desirable Experience of using a service management system such as ServiceNOW Awareness of ITIL framework ...

environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your competencies Experience in a Service Desk or Helpdesk environment Working knowledge of ITIL Incident Management and Request Fulfilment Excellent communication and customer service skills Basic technical knowledge of electronic security systems Understanding of windows opperating systems Technical knowledge ...

knowledge and understanding of the IT lifecycle and experience of the business and its suite of applications. Knowledge and experience of Service Management/ITIL to ensure the operational service is maintained and managed effectively and efficiently. Understanding of release management tools, version control systems, and CI/CD pipelines. ...

Previous experience in the creation of technical support documentation Enterprise support of Microsoft Office 365, desktop, and Admin Knowledge of Service Management processes, e.g. ITIL Previous experience working in a managed service environment, working to a defined scope and with strict SLAs Exposure to Infrastructure technologies – Server, Networks, etc Working ...

such as Flexera, ServiceNow or similar Understanding of licensing models across major vendors (e.g. Microsoft, Oracle, IBM, SAP) Familiarity with ITAM frameworks such as ITIL or ISO standards Strong data analysis and reporting capability (e.g. Excel, Power BI) What success looks like Delivering high‐quality ITAM consultancy aligned to business ...

such as Flexera, ServiceNow or similar Understanding of licensing models across major vendors (e.g. Microsoft, Oracle, IBM, SAP) Familiarity with ITAM frameworks such as ITIL or ISO standards Strong data analysis and reporting capability (e.g. Excel, Power BI) What success looks like Delivering high‐quality ITAM consultancy aligned to business ...

such as Flexera, ServiceNow or similar Understanding of licensing models across major vendors (e.g. Microsoft, Oracle, IBM, SAP) Familiarity with ITAM frameworks such as ITIL or ISO standards Strong data analysis and reporting capability (e.g. Excel, Power BI) What success looks like Delivering high‐quality ITAM consultancy aligned to business ...

valued! About You Who We're Looking For: Experience in a 1st/2nd line IT Service Desk support role, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end-user hardware setup and troubleshooting. A great communicator who enjoys helping others ...