201 to 225 of 969 ITSM Jobs in the UK

support on a rota basis, working five days over seven with flexibility required. Maintain minimum levels of system downtime and high customer satisfaction, keeping ITSM ticket breaches to a minimum and ensuring asset tagging and monitoring is carried out for all new hardware and software. Required Experience & Qualifications ITIL Foundation ...

proactive customer mindset, using evidence to make decisions and helping others navigate competing priorities. demonstrable experience leading an enterprise application support or IT service management function, including internal teams and third-party partners expert applied knowledge of application management and governance, including audit, risk, resilience and continuity a practical understanding ...

supply chain teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments Cloud or enterprise ...

Security Hosting: Windows & Linux OS fundamentals Systems, Hyperscalars and Platforms: Azure, Meraki, DrayTek ACS, FortiManager, Ivanti Connect Secure Additional Competency Good understanding of IT Service Management Principles #J-18808-Ljbffr ...

Automation for Jira Experience integrating Atlassian with ServiceNow, Azure AD, Power BI or other enterprise platforms. Presales, proposal and commercial scoping experience. Experience delivering ITSM, ESM or Agile transformation programmes. If interested, please apply and a consultant will be in touch ASAP. GCS is acting as an Employment Business ...

driven updates and supplier-led releases. Solid understanding of test automation frameworks, tools and strategic implementation approaches. Knowledge of change management, risk management, IT service management principles, and delivery methodologies (Agile, Waterfall, hybrid). Experience with business-critical ERP, PLM, PIM, e-Commerce (e.g., Salesforce Commerce Cloud, Shopify) or integration ...

Architecture (ZTNA).• Familiarity with automation and monitoring tools including GitHub, Terraform, Azure DevOps, Python, Ansible, Cisco Observability platforms, and SolarWinds.• Knowledge of IT service management frameworks such as ITIL and experience with ServiceNow.• Experience leading or supporting global network teams in a flat organizational structure. Why join Weir ...

/L2 troubleshooting. Strong working knowledge of Windows 10/11, Microsoft 365, Teams, Outlook, OneDrive, identity/access and endpoint support. Experience with ITSM tools, incident/request management, queue control, priority handling and SLA-driven support. Ability to troubleshoot independently, gather evidence and escalate with clear technical detail. ...

specialists, supporting their development and promoting best practices.* Participate in continuous improvement initiatives, including automation, documentation, and knowledge sharing.* Ensure compliance with engineering governance, ITSM processes, and cyber security policies.## ## What you’ll bring* Solid experience in supporting, configuring, and enhancing enterprise applications such as SharePoint, Dynamics, or similar ...

Finance application estates. Strong functional experience implementing, supporting or optimising Oracle E-Business Suite R12 and Oracle Fusion Cloud Financials. Sound knowledge of IT service management support with ITIL certification. Proven people leadership, analytical and problem-solving capability, with a track record of developing teams. Desirable Experience Experience leading ...

automation and scripting using technologies such as Python and Ansible. Understanding of Infrastructure as Code, configuration management and source control practices. Knowledge of IT service management disciplines including incident, problem and change management. Strong stakeholder management, communication and influencing skills. Proven ability to mentor engineers and provide technical leadership across ...

Technology, Data, Analytics, or a related field.Project management certification or demonstrable experience with structured delivery methodologies would be advantageous.Relevant technology, data, analytics, or IT service management certification, such as ITIL, Power BI, Microsoft Fabric, Azure, or equivalent, would be advantageous.Advanced experience as a Business Analyst within a technology services, data ...

Framework.Strong experience of development using jQuery and SQL ServerGood experience with .NET 10Strong knowledge of C#, HTML, CSS, JavaScriptExpert in ServiceNow usage or other ITSM toolsExperience troubleshooting web applications in production.Understanding of MVC architecture, session management, authentication, and authorization.Expertise in SQL and relational databases.Experience with debugging tools, application logs ...

Analytics, or a related field. Project management certification or demonstrable experience with structured delivery methodologies would be advantageous. Relevant technology, data, analytics, or IT service management certification, such as ITIL, Power BI, Microsoft Fabric, Azure, or equivalent, would be advantageous. Advanced experience as a Business Analyst within a technology services ...

triage, troubleshooting and escalation capability; Linux systems administration knowledge; exposure to data-centre hardware troubleshooting (racking, cabling, power/cooling basics) Comfortable using an ITSM/ticketing tool such as HaloITSM, ServiceNow, Jira Service Management, FreshService or similar Comfortable working independently on a 24x7 shift-based operations environment; must hold ...

Rules, Client Scripts, UI Policies and Script Includes. Integrations: REST/SOAP APIs, webhooks, IntegrationHub, MID Server, JSON/XML, OAuth and secure authentication. ITSM: Incident, Problem, Change, Request, Knowledge, Service Catalogue and CMDB processes. Delivery: Requirements, design, testing, deployment, troubleshooting, documentation and stakeholder communication. Desirable skills and experience ServiceNow ...

ServiceNow integrations, APIs, and web services. Proficiency in ServiceNow scripting languages (JavaScript, Glide API) and web development frameworks. Familiarity with ITIL processes and ServiceNow ITSM workflows. Experience with production management and monitoring tools (e.g., Splunk, Grafana, APICA). Ability to prioritize and manage workload, communicate issues clearly, and take ownership ...

cope, and thrive, in a fast paced, dynamic, and fun environment with varied and multiple demands #LI-AP1 Qualifications Required Skills ITIL/ITSM v3 Certification ServiceNow and other CRM software SQL Basic coding Building and using testing plans The ability to build relationships with key customers at all levels ...

with application owners and suppliers when required. Service Management & Continuous Improvement Follow FO Digital incident, request, problem, change and major‐incident processes. Use Halo ITSM effectively for ticket management, prioritisation, knowledge and escalation. Identify recurring issues and contribute to root‐cause and problem‐management activities. Create and maintain knowledge articles … access, endpoint/device management and remote access. Working knowledge of TCP/IP, DNS, DHCP, Wi‐Fi and VPN troubleshooting. Experience using an ITSM platform and structured incident, request and change processes. Ability to work independently, prioritise effectively and escape appropriately. Excellent communication and customer-service skills, with ...

commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments ...

commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (three years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments ...

theory SIAM or multi-supplier service integration experience Experience across both legacy and new technologies on a transitioned programme ServiceNow, Remedy or equivalent ITSM tooling experience Prior delivery within a Defence or National Security programme Interested? Tektora are looking to speak with DV Cleared Service Architects who are open ...

commercially aware; you understand the link between delivery performance, customer retention, and business revenue. You’re comfortable in Jira Service Management or a comparable ITSM platform, and you use data to drive decisions rather than just report them. Critically, you build structure where it doesn’t yet exist and challenge ...

certification, or equivalent practical experience. 5+ years of relevant professional experience. Proficiency with general IT software, including but not limited to Microsoft Office and ITSM tools. Proven experience in Windows/Linux server administration, networking, and cloud platforms (Azure/AWS). Hands-on experience with firewalls, unified communications ...

would welcome, for example: A ServiceNow, Salesforce, Dynamics or Jira Service Management administrator or developer who has built workflows and integrations. A CRM or ITSM analyst-developer who has run implementations from requirements through to training and support. An integration or PHP developer who has worked closely with business users ...