251 to 275 of 441 ITSM Jobs in the UK

. Scripting skills (PowerShell, Python, Bash, or equivalent). Understanding of monitoring and alerting systems (e.g., Dynatrace, Datadog, Splunk, Azure Monitor). Knowledge of ITSM processes (Incident, Problem, Change, Request) and workflow automation. Experience integrating automation with CI/CD, APIs, and cloud-native services. Strong understanding of identity models ...

Docker and orchestration technologies Scripting experience with Bash, Python or Perl Strong communication and stakeholder management skills Experience managing technical projects and working within ITSM environments Desirable Skills Kubernetes, OpenStack or CI/CD tooling experience Cloud infrastructure and virtualisation exposure Knowledge of GPUs, RAID technologies, and HPC clustering Relevant ...

Monday to Friday) The Person Open to candidates with similar experience from either MSP or in-house environments Strong exposure to Microsoft technologies and ITSM frameworks Ideally 2–3 years’ relevant experience within a 300–500 employee environment, or supporting similar-sized clients within an MSP Degree or formal qualifications ...

Monday to Friday) The Person Open to candidates with similar experience from either MSP or in-house environments Strong exposure to Microsoft technologies and ITSM frameworks Ideally 23 years relevant experience within a 300500 employee environment, or supporting similar-sized clients within an MSP Degree or formal qualifications not essential ...

e.g. Siemens Teamcenter, PTC Windchill, Dassault 3DXperience.) A good understanding of Configuration Management in accordance with DEF STAN 05-57. Technical Team Management – ITSM operations experience would be valuable. Full understanding of the PLM lifecycle and Tool definition to meet specific requirements. Understand and capture end to end business ...

performance bottlenecks, availability risks, and system anomalies. Must hold relevant observability and monitoring certification, with hands on experience integrating Dynatrace, Grafana or Splunk with ITSM tools (such as ServiceNow) and CI/CD pipelines for proactive monitoring. Technical Competencies Python (automation, tooling, operational scripts) CI/CD tooling ...

knowledge of CI/CD, Git, and modern engineering practices Excellent communication skills and ability to work in distributed teams Desirable Experience working on ITSM, data platforms, or digital transformation programmes Exposure to AI tools/APIs and AI-assisted development workflows Experience refactoring legacy systems at scale ...

repetitive IT helpdesk tasks, including: Password resets Account unlocks Software access requests Knowledge-based troubleshooting Integrate with enterprise platforms including ticketing, identity, collaboration, and ITSM systems. Implement prompt orchestration, guardrails, fallback logic, and human handoff mechanisms. Own feature delivery from solution design through deployment and production release. Required Skills & Experience ...

Senior ServiceNow Developer - ITAM, ITOM, HAM, SAM, Designs, ITSM, SecOps, Agile, ITIL, CSA, Fully Remote (UK) with occasional paid travel (United Arab Emirates) The Senior ServiceNow Developer is contract is Remote (you must be UK based ) with paid travel to ABU DHABI (United Arab Emirates) click apply for full ...

future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning click apply for full job details ...

operate independently in a fast-paced, audit-driven setting Confident stakeholder engagement and ability to drive audit outcomes Nice to Have Familiarity with ITSM/ITIL frameworks Experience in regulated or critical infrastructure environments Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation ...

Application Patching technologies Enterprise Storage technologies: SAN & NAS (QSAN, DELL) DataCentre monitoring & out-of-band hardware management Automation & scripting ; Powershell, Ansible, VB, Python IT Service Management; Incident, Change & Configuration Management Process-driven ITSM tooling (Jira, ServiceNow or similar) Structured troubleshooting methodologies Third-party support provider management Authoring clear technical & user ...

delivering executive summaries during P1 incidents. Strong background in ITIL-aligned Incident Management. Experience supporting both public-sector and private-sector clients. Knowledge of ITSM tools. Experience with Microsoft 365 including SharePoint and Teams. Understanding of incident and problem management interaction. ITIL awareness. You Will Also Have Strong documentation … back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website. Skills: Major Incident Management ITIL ITSM JBLE1 ...

levels. The role will also act as Workstream Lead within the organisation's Operational Resilience programme, with a specific focus on maturing our ITSM/ITIL practices, particularly aligned to DORA. Ideal Experience: Strong understanding of ITIL v 3 or 4 service management principles and their practical application … operations Broad technical knowledge across desktop, application, infrastructure, and cloud services (Microsoft 365, Azure, networking, server technologies) Familiarity with enterprise ITSM tooling (e.g. Halo, ServiceNow, Jira Service Management) and reporting platforms Proven vendor and contract management skills, including SLA negotiation, performance management, and issue escalation Ability to lead, inspire ...

levels. The role will also act as Workstream Lead within the organisation's Operational Resilience programme, with a specific focus on maturing our ITSM/ITIL practices, particularly aligned to DORA. Ideal Experience: Strong understanding of ITIL v 3 or 4 service management principles and their practical application … operations Broad technical knowledge across desktop, application, infrastructure, and cloud services (Microsoft 365, Azure, networking, server technologies) Familiarity with enterprise ITSM tooling (e.g. Halo, ServiceNow, Jira Service Management) and reporting platforms Proven vendor and contract management skills, including SLA negotiation, performance management, and issue escalation Ability to lead, inspire ...

Position: ServiceNow Project Manager - ITSM/ITOM Employment Type: Contract Start: ASAP (June/July 2026) Duration: 6 Months Location: London or West Midlands, UK (Hybrid - 3 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract … seeking an experienced Project Manager to lead enterprise-scale ServiceNow transformation initiatives , focused on implementing AI-powered capabilities across IT Service Management (ITSM) and IT Operations Management (ITOM). This role will drive the successful adoption of ServiceNow Now Assist , enhancing operational efficiency, automating service workflows, and improving user experience ...

suppliers and contractors Managing local IT procurement and invoice processing Supporting health & safety compliance within the department Overseeing the effective use of the IT Service Management platform Maintaining accurate IT documentation Assisting with support and installation tasks where required Deputising for the IT Manager during periods of absence About ...

sales cycles Strong commercial acumen with a focus on margin and profitability Desirable Experience working with hospitality or high-end service sectors Familiarity with ITSM/PSA tools (e.g. Autotask) and sales processes Experience in scaling a business from £5M-£10M+ Personal Attributes Commercially astute and results-driven Strategic thinker ...

/ul p b Technical Domain Expertise:/b/p ul li Deep experience in Enterprise IT architecture including enterprise integration, ERP, ITSM, identity management, and IT service delivery at scale/li li Experience working at the intersection of Enterprise IT, digital transformation and product/engineering translating ...

approx. 1000 calls and 700 emails a month. Day-to-Day Activities: Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident. We will try our best endeavours to resolve the issue at the first point ...

documentation, procedures, and configuration records current and well-maintained. Installing operating systems and software in line with incoming workload. Using ServiceNow as the primary ITSM tool. Overseeing local hardware inventory and stock control . Working closely with colleagues across the Digital Workplace area to resolve issues efficiently. Identifying opportunities ...

Segment. Build and maintain strong relationships with clients. Develop and implement sales strategies and initiatives to achieve revenue targets. Implement best practices in IT service management, project management, and operational processes. Monitor key performance indicators (KPIs) to assess operational performance and make data-driven decisions. Develop and manage the account ...

senior level across the platform. Advanced configuration using Business Rules, Client Scripts, UI Policies, and Flow Designer. Hands-on experience configuring and optimising ITSM and ITOM modules. Strong background in data modelling, CI relationships, and CMDB design. Expert in designing synchronous/asynchronous REST/SOAP integrations (inbound and outbound ...

Segment. Build and maintain strong relationships with clients. Develop and implement sales strategies and initiatives to achieve revenue targets. Implement best practices in IT service management, project management, and operational processes. Monitor key performance indicators (KPIs) to assess operational performance and make data‐driven decisions. Develop and manage the account ...

full ownership of the end-to-end sales cycle: prospecting, qualification, value-driven solution positioning, proposal creation, negotiation, and deal closure Position ServiceNow offerings (ITSM, ITOM, ITAM, CSM/CRM, IRM, AI-driven solutions) as business outcomes, not just technology Define and execute a territory and account growth strategy aligned ...