226 to 250 of 348 Incident Management Jobs in the UK excluding London

Acting as trusted advisor to senior MOD stakeholders, owning customer satisfaction and escalation resolution Identifying and executing account growth opportunities across existing contracts Leading incident management, governance and compliance - including PRF, ITAR/export control and MOD classification requirements Leading, mentoring and developing operational and delivery teams, including … recruitment of cleared personnel What you'll bring Active DV clearance Delivering complex, multi-stakeholder defence, aerospace or government contracts Strong P&L management experience and SLA/KPI-driven delivery background Working knowledge of ITIL/ITSM frameworks and MOD procurement/compliance environments Excellent stakeholder management ...

communicate deployment patterns for migration Support engineering teams in optimising the migration path Act as an escalation point for engineering teams on troubleshooting and incident management Drive the adoption of automation across the platform, using common methods with other platforms Document deployed systems, scripts and working practices … Professional), or AWS Speciality certifications (Security, Advanced Networking) A scaled agile framework certification, such as SAFe Experience managing stakeholders, including users and senior management Experience mentoring junior engineers What's in it for you Flexible and hybrid working, with core hours and part-time options available 25 days' holiday ...

communicate deployment patterns for migration Support engineering teams in optimising the migration path Act as an escalation point for engineering teams on troubleshooting and incident management Drive the adoption of automation across the platform, using common methods with other platforms Document deployed systems, scripts and working practices … Professional), or AWS Speciality certifications (Security, Advanced Networking) A scaled agile framework certification, such as SAFe Experience managing stakeholders, including users and senior management Experience mentoring junior engineers What's in it for you Flexible and hybrid working, with core hours and part-time options available 25 days' holiday ...

financial technology platforms. This role offers an opportunity to work in a high-stakes, performance-driven environment, where your expertise in automation, infrastructure management, and operational excellence will be paramount. 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Infrastructure Engineering. Hands-on expertise with Infrastructure … deployment processes, and administrative tasks. Troubleshoot complex production incidents across various systems. Collaborate with development teams to enhance system reliability and performance. Participate in incident management, root cause analysis, and continuous improvement initiatives. Contribute to disaster recovery and platform resilience strategies.Full timePosting Date ...

automate, publish and communicate deployment patterns for migration Support engineering teams in optimizing the migration path Escalation point for engineering teams in troubleshooting and incident management Driving the adoption of automation in the platform, using common methods with other platforms Documentation of deployed systems, scripts and other working … Professional, AWS Speciality domains (Security, Advanced Networking) A scaled agile framework certification, such as SAFe or Scrum@Scale Managing stakeholders, including users and management Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will ...

automate, publish and communicate deployment patterns for migration Support engineering teams in optimizing the migration path Escalation point for engineering teams in troubleshooting and incident management Driving the adoption of automation in the platform, using common methods with other platforms Documentation of deployed systems, scripts and other working … Professional, AWS Speciality domains (Security, Advanced Networking) A scaled agile framework certification, such as SAFe or Scrum@Scale Managing stakeholders, including users and management Mentoring junior engineers and nurturing their passion for engineering Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will ...

looking for a Senior Infrastructure & Azure Specialist to take ownership of a complex hybrid technology environment spanning Microsoft Azure, Microsoft 365, endpoint management and traditional on-premises infrastructure. This is not a pure Azure cloud role. You will need strong, hands-on Azure experience, but you must also … scale through Microsoft Intune. Good knowledge of Windows Server, Active Directory and virtualisation. Experience with backup, disaster recovery and tested recovery procedures. Strong incident-management, troubleshooting and root-cause analysis capabilities. An organised approach to documentation, change control and ITSM processes. Confidence working with senior stakeholders and geographically ...

technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server … Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams ...

Hybrid Working + Pension + Health Care + Training & Career Development: Providing 1st line IT support to end users including: trouble-shooting, fixes, IT incident management, call logging, prioritisation, managing tickets + escalating complex IT incidents. Providing IT support across a range of customer IT environments including: Desktop ...

Infrastructure Engineer be doing? Maintaining, securing, and enhancing multi-classification virtualised environments across public, private, and hybrid cloud systems. The role covers monitoring, incident management, controlled maintenance, and ensuring platforms remain secure and compliant, alongside continuous skills development, stakeholder support, and knowledge sharing to improve performance and team ...

Junior Application Support Analyst will help to maintain the stability, reliability and usability of critical business applications, while gaining hands-on experience across incident management, system monitoring, user support, testing, documentation and application deployments. Key Responsibilities: Assisting in logging, investigating and resolving application incidents to agreed service levels ...

proactively identify performance degradation, service disruption, and availability risks. Partner with Network Engineering teams to understand device behaviour, performance indicators, and operational requirements. Support incident management, root cause analysis, and proactive problem identification through effective telemetry and monitoring solutions. Validate telemetry data quality, ensuring information is accurate, complete ...

leading service operations! JOB DETAILS////At Apogee, we help organisations transform the way they work through innovative digital workflows, document management solutions and workplace technology. We are looking for a Workflow & Development Technician to join our Professional Services team and play a key role … attention to detail and ability to manage multiple priorities Passion for technology and a willingness to learn new systems Desirable Exposure to workflow, document management or automation solutions Knowledge of HTML, CSS, JavaScript, SQL or Python Experience with ticketing systems such as Freshdesk Understanding of OCR, document capture ...

systems with enterprise APIs, databases, applications and data platforms.Develop reusable connectors, APIs and Model Context Protocol tools.Build automated CI/CD, testing, configuration management and deployment workflows.Implement authentication, access control, secrets management, security and auditability.Establish monitoring, logging, tracing, alerting and evaluation for models, agents and tools.Optimise systems … Context Protocol, model-serving platforms, vector databases and LLM gateways.Experience implementing AI evaluation, observability, tracing and performance monitoring.Experience with high availability, autoscaling, load testing, incident management or restricted environments.Experience applying AI to scientific, engineering, energy or geoscience workflows.Why work with us Competitive salary commensurate with experienceHighly attractive bonus ...

DetailsPosted:about 12 hours agoSector:Shore-based Shipping & Maritime, Ship Management Location: Glasgow Job Ref:969485Job Type:Permanent Salary:Competitive benefits packageExpiry Date:15 September 2026Contact:Robert LeggContact Email:Robert.Legg@Faststream.comJob Description Responsible for providing technical support across electrical, instrumentation, automation and marine communication/navigation systems … assigned group of vessels. The role will support the safe, reliable and commercially effective operation of the fleet, working closely with vessel management teams and attending vessels when required for planned maintenance periods, upgrades, repairs, inspections, commissioning activities and operational trials. Key Responsibilities Provide specialist technical guidance across vessel ...

teams to meet internal and regulatory standards, and with operations to ensure smooth deployment and monitoring. You’ll also play a crucial role in incident management, from leading real-time response efforts to conducting thorough post-incident reviews that identify root causes and long-term improvements.What ...

Work Key Performance Indicators - Ensuring all required shifts are covered. - 100% compliance with documentation & audit standards. - Completion/Coordination of direct reports' training. - Management of Staff Welfare. - Incident Management Response and Closure. - H&S Reporting. Key Responsibilities - To assist in the control of all security operations … compliance with all statutory, Company and contractual requirements. - Work in partnership with G4S Management, ensuring that the correct procedures are implemented and followed at all times. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours escalation process is implemented ...

Work Key Performance Indicators - Ensuring all required shifts are covered. - 100% compliance with documentation & audit standards. - Completion/Coordination of direct reports' training. - Management of Staff Welfare. - Incident Management Response and Closure. - H&S Reporting. Key Responsibilities - To assist in the control of all security operations … compliance with all statutory, Company and contractual requirements. - Work in partnership with G4S Management, ensuring that the correct procedures are implemented and followed at all times. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours escalation process is implemented ...

Design, build and maintain CI/CD pipelines using GitLab Develop and manage Infrastructure as Code using Terraform Support and enhance Puppet-based configuration management Administer and optimise Linux environments, primarily CentOS/RHEL Improve automation across infrastructure and operational processes Implement and support monitoring, alerting and observability solutions … Work closely with engineering teams to deliver reliable and secure platforms Support incident management, troubleshooting and root cause analysis Contribute to security, governance and compliance initiatives Drive continuous improvement across infrastructure and DevOps practices Essential Skills & Experience Strong commercial experience with Puppet Strong hands-on experience with Terraform ...

Design, build and maintain CI/CD pipelines using GitLab Develop and manage Infrastructure as Code using Terraform Support and enhance Puppet-based configuration management Administer and optimise Linux environments, primarily CentOS/RHEL Improve automation across infrastructure and operational processes Implement and support monitoring, alerting and observability solutions … Work closely with engineering teams to deliver reliable and secure platforms Support incident management, troubleshooting and root cause analysis Contribute to security, governance and compliance initiatives Drive continuous improvement across infrastructure and DevOps practices Essential Skills & Experience Strong commercial experience with Puppet Strong hands-on experience with Terraform ...

across live and pre-production systems, ensuring appropriate governance and resource alignment. Acting as responsible person for the Central and local Distributed Energy Resource Management Systems (DERMS) and other key operational platforms, the role is accountable for ensuring system reliability, resilience and security, delivering and sustaining a target … reducing operational risk.Provide day-to-day leadership for the support team, developing capability, managing resources and building skills for business-as-usual and incident response.Oversee asset, engineering and technical governance across key control room systems, ensuring standards, controls and safe working practices are consistently applied.Coordinate project and incident ...

across live and pre-production systems, ensuring appropriate governance and resource alignment. Acting as responsible person for the Central and local Distributed Energy Resource Management Systems (DERMS) and other key operational platforms, the role is accountable for ensuring system reliability, resilience and security, delivering and sustaining a target … reducing operational risk.Provide day-to-day leadership for the support team, developing capability, managing resources and building skills for business-as-usual and incident response.Oversee asset, engineering and technical governance across key control room systems, ensuring standards, controls and safe working practices are consistently applied.Coordinate project and incident ...

business‐critical changes, setting the standard for quality, performance, and maintainability.Provide hands‐on expertise in Java‐based systems, including concurrency, performance tuning, memory management, and API design.Non‐Functional Ownership & System PerformanceTake a leading role in defining, implementing, and validating non‐functional requirements, including system latency, throughput, scalability, and reliability.Drive … solutions for cloud scaling and capacity management, ensuring the platform performs predictably under variable and peak loads.Provide deep expertise in working with large databases and data stores, including performance optimisation, data access patterns, and operational scaling.Problem Solving & Technical Decision SupportSolve the most complex and ambiguous technical problems, particularly those ...

implementing, testing and troubleshooting security solutions. Monitoring security tools and investigating security events and incidents. Supporting and maintaining SIEM, IDS/IPS and vulnerability management solutions. Carrying out and supporting penetration testing and vulnerability assessments. Providing third-line support for network security issues. Developing and maintaining security policies, procedures … colleagues and customers on cybersecurity risks, threats and best practice. Working alongside IT and Engineering teams to ensure networks and devices remain secure. Supporting incident management and driving security issues through to resolution. Keeping technical knowledge up to date and sharing expertise across the wider team. Providing security ...

including input to control documentation and metrics. Partnering with key stakeholders; engineering application teams, Container Security Architecture team, SDLC Federated Control Owners, Enterprise Risk Management (ERM), CCO Technology, Cybersecurity Risk & Control Strategy and Cybersecurity Business Engagement. Partnering with Information Technology Service Owners to integrate container security tools into their … leveraging observability provided by control operators e.g. image build process, orchestration, and deployment pipeline. Providing input to the Security Operation Centre (SOC) and Incident management team as necessary in responding to security incidents within containers platforms. Ensuring containers ecosystem comply with relevant industry regulations and standards (e.g. ...