26 to 50 of 213 Knowledge Management Jobs in the UK excluding London

Department: Business Services - Knowledge Management Location: Leeds Description Help Shape the Future of AI in a Leading Law Firm We are looking for a Knowledge Prompt Analyst to join our Knowledge and Information Services team and play a key role in advancing the firm's strategic … Artificial Intelligence. Working closely with Knowledge Lawyers, Business Technology teams and colleagues across the business, you will help translate AI capability into practical, measurable outcomes. This is an exciting opportunity to sit at the intersection of legal expertise, technology and innovation, supporting colleagues to use approved AI tools confidently ...

optimal outcomes for children and young people.In this context, the roles have responsibility for the following:- As a member of the directorate’s senior management team, streamline structures, leverage strengths, and enhance EA as an excellent place to work.- Provide effective services to schools and other stakeholders, while implementing … which may need to be discontinued, paused or reconfigured.- Ensure that the service’s annual budget allocation is effectively managed.- Ensure proactive performance management of services by implementing performance indicators. Promote a performance management culture through team and individual accountability.- Work collaboratively with stakeholders including partners across ...

DDSAI, the role will ensure that scientific data is created and managed according to FAIR principles—Findable, Accessible, Interoperable and Reusable—and that laboratory, knowledge, analytics, data science and decision-support capabilities connect end to end. In a business-partnering capacity, this leader will work with scientific, clinical, translational … translate scientific needs into scalable, reusable and measurable technology, data and AI capabilities. Be accountable for reliable day-to-day operation and lifecycle management of in-scope platforms, partnering with suppliers and Technology Services to meet service levels, manage change, remediate risk, and keep platforms secure and supported. Lead ...

modern fintech providers. Role Description The Operational Excellence & Procedures Lead is responsible for driving continuous improvement across Operations, ensuring that operational processes, procedures, knowledge management and supporting technologies evolve in line with the Bank's growth strategy. Sitting within the Operations – Financial Crime and Customer Experience function, this … Operations, Product, Technology, Risk and Change, ensuring operational processes remain efficient, scalable, customer focused and well governed. The role goes beyond traditional business procedure management by including the adoption of AI-enabled solutions across Operations. The successful candidate will identify opportunities to automate manual activities, improve colleague productivity, enhance ...

opportunity has arisen for an Expertise Lawyer to join a well-established finance knowledge team supporting a broad range of lending and finance practices. Working closely with senior lawyers and practice leadership, you will help drive knowledge strategy, legal innovation, training, know-how development and the adoption … borrowers, private equity sponsors, investment funds and corporate clients on complex domestic and cross-border financing transactions. The firm has made significant investment in knowledge management, legal technology and AI, with its expertise function playing a central role in supporting lawyers, driving innovation and delivering best practice across ...

test plans, recording results, risks and defects clearly. Identify opportunities to improve or automate processes under engineering guidance. Contribute to incident, problem, change and knowledge management activities. Produce clear technical procedures, investigation records and support guidance. Collaborate with IT teams, suppliers and colleagues to understand requirements and communicate … findings. Develop your technical capability through practical work, learning and knowledge sharing. Essential requirements Experience in an IT support, operations, service management, endpoint or digital workplace environment. A relevant IT qualification or equivalent practical experience. Working knowledge of endpoint devices, operating systems, collaboration tools or productivity technology ...

control improvement. The function supports both global initiatives and regional regulatory requirements, including Digital Operational Resilience Act (DORA), operational resilience frameworks, and technology risk management programs.Position OverviewThe Technology Controls Office (TCO) Specialist supports the governance, oversight, and execution of technology risk, resilience, compliance, and control activities across TD Securities … Europe Specialist is required to work closely with both the local and international technology, business, and governance teams by providing guidance on technology risk management, resilience, governance, regulatory requirements, and control effectiveness.to minimise the risk exposure of TD Securities and TD Bank Group (TDBG)within Europe and globally.The role ...

IR35, 6 Month Contract, London (Hybrid) Well-established, fast-growing real estate client is looking for a Freshservice Consultant to take their Enterprise Service Management platform to the next level. The platform supports Technology, Facilities, Finance, HR and Operations, so you'll be shaping how the whole business gets … service catalogues and permissions Building automations that cut out manual effort Supporting integrations with Salesforce, Microsoft Teams and Azure AD Creating dashboards and service management reporting Driving self-service, knowledge management and Freddy AI Working with stakeholders to deliver a roadmap of improvements What you'll need ...

forefront of AI, innovation and legal technology. An elite international law firm is seeking a Legal Technology & AI Attorney to join its Knowledge Management & AI function, supporting a leading International Disputes practice. This position sits at the intersection of legal expertise, technology and innovation and is ideal … passionate about the future of legal services and how AI can transform the way lawyers work. The Opportunity Working closely with lawyers, knowledge professionals and technology teams, you will help shape and drive the adoption of AI and emerging technologies across the International Disputes group. This is a highly ...

Service request tickets resolution, within agreed SLAs Support the team through any appropriate means to meet Service Level Targets. This includes provision of management information, knowledge sharing, communication, escalation and coordination of cross-team meetings to resolve issues. Manage and coordinate system upgrades and releases with business … stakeholders Ensure that a knowledge base of past issues encountered is maintained and used (Service Now Knowledge Management) Feed into Major Incident Management and Problem Management processes as required Execute routine system jobs and processes to support the BAU operation of IT systems Work closely ...

Head of Knowledge Management £65,000 to £85,000 basic salary per annum plus an excellent benefits package including bonus, pension, 25 days holiday (can buy up to 10 additional days), two wellness days, healthcare, life insurance, income protection, hybrid working (two days on site), and more click ...

Xeinadin. The role ensures a consistent, reliable and customer-focused service experience for colleagues across the UK and Ireland.The post holder will lead service management, supplier performance, service reporting, major incident management and service improvement. They will establish and maintain a single service standard across the business while … improvements in first-time fix rates, customer satisfaction and service responsiveness.• Champion an excellent end-user experience across all technology services.• Develop self-service, knowledge management and automation capabilities.• Ensure service transition from projects follows formal governanceITIL Service Management• Own Incident, Problem, Change, Request and Major Incident ...

subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. You will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining … single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring all agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded. Monitor ...

support strategic decision‐making. Capture and document business processes, ownership models, standards, and operating procedures using AI and other modern productivity tools, ensuring critical knowledge is retained within the business. Identify opportunities to improve business performance through automation, workflow optimization, and system enhancements, working closely with Technology, Product … quality following implementation, taking action where ownership, adoption, or data integrity begins to drift. Champion practical applications of AI to improve productivity, decision‐making, knowledge management, and operational efficiency, helping teams move beyond experimentation to measurable business outcomes. Improve data quality by establishing trusted sources of truth, reducing ...

last with 15 - 16 Months with the hand over period Key Responsibilities Service Delivery Alignment: Help the wider team establish and maintain service management processes, including incident management, problem management, and change management. Define service delivery frameworks, processes, and methodologies to ensure consistent and efficient service delivery … multiple regions; and Collaborate with stakeholders to understand business needs and customer variations, and tailor service delivery approaches accordingly. Ensure compliance with IT service management frameworks, such as ITIL, and drive continuous service improvement initiatives. Service Reporting and Communication: Define and monitor SLAs to ensure consistent service quality ...

support strategic decision-making. Capture and document business processes, ownership models, standards, and operating procedures using AI and other modern productivity tools, ensuring critical knowledge is retained within the business. Identify opportunities to improve business performance through automation, workflow optimization, and system enhancements, working closely with Technology, Product … quality following implementation, taking action where ownership, adoption, or data integrity begins to drift. Champion practical applications of AI to improve productivity, decision-making, knowledge management, and operational efficiency, helping teams move beyond experimentation to measurable business outcomes. Improve data quality by establishing trusted sources of truth, reducing ...

/Division The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors … maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time. Ride the AI Knowledge RevolutionThe enterprise world just woke up: trusted knowledge isn't a nice-to-have—it's the fuel AI runs on. At eGain ...

experienced IT Service Manager - User Experience & Software Assets to join their Technology team. This is an excellent opportunity for an experienced IT Service Management or Software Asset Management professional to take ownership of the organisation's software, licensing and related services , ensuring they remain secure, compliant, cost-effective … vendor relationships, while identifying opportunities to rationalise software, reduce costs, improve compliance and minimise security risks . Although there are no direct line-management responsibilities, you will use your leadership, coaching and influencing skills to support colleagues and external partners and drive continuous improvement. Key Responsibilities Manage software assets ...

upgradations through SCCM agent. OS and application installation: Windows migrations and deployment of customized images using SCCM Troubleshoot for Windows and have good working knowledge of Office products; provide printer/fax support Knowledge of server and network communications equipment, protocols (i.e. DNS and TCPIP), transmission media, security … network management practices Analyzed and diagnosed DNS/DHCP/VPN and other networking issues End user issues related to network, IP config, windows troubleshooting Actively worked with hardware and software vendors to resolve client issues in a timely manner Active Directory, folder access and Group Policy administration, hardware ...

Vertus Partners is seeking a Data Engineer to build the data foundations for enterprise AI and knowledge management platforms. The role focuses on data pipelines, search infrastructure, and knowledge management solutions that turn complex enterprise information into trusted, AI-ready assets. This hands-on engineering position … involves delivering scalable data ingestion, transformation pipelines, and knowledge graph capabilities that support AI, analytics and information retrieval initiatives. #J-18808-Ljbffr ...

Business Group Knowledge Lawyer (BGKL) is a senior lawyer role which will report directly to the Business Group Head (BGH) for our Real Estate Business Group which encompasses our core real estate teams, residential development and planning. In this role you will work strategically with the BGH to help … tools that are applicable to the Real Estate Business Group. What does the role include? You will be part of a team of two knowledge lawyers and a knowledge paralegal who will work with the BGH and the various teams across the business group to drive a culture ...

permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … resolution of complex and business-critical IT incidents. The role provides technical leadership, mentoring, and guidance to Service Desk colleagues while supporting major incident management, problem management, and continual service improvement. Working closely with infrastructure teams, End User Computing (EUC) engineers, and third-party suppliers, the post holder ...

demand, open work, age, priority, ownership and blockers. Triage the backlog. Improve daily working practices. Put in place clear queues, ownership, escalation routes, handovers, knowledge management, quality checks and a manageable daily operating rhythm. Coach the team to make sound decisions and finish work. Raise resolution at first … contact. Give analysts the knowledge, access, scripts and authority to resolve more issues during the initial interaction. Particular attention to issues affecting colleagues Remove failure demand. Identify repeat contacts, reopened tickets, poor handoffs, incomplete fixes and recurring incidents. Work with application owners, infrastructure teams and suppliers to solve underlying ...

Reference: 1426The Business Group Knowledge Lawyer (BGKL) is a senior lawyer role which will report directly to the Business Group Head (BGH) for our Real Estate Business Group which encompasses our core real estate teams, residential development and planning. In this role you will work strategically with … tools that are applicable to the Real Estate Business Group. What does the role include? You will be part of a team of two knowledge lawyers and a knowledge paralegal who will work with the BGH and the various teams across the business group to drive a culture ...