76 to 100 of 213 Knowledge Management Jobs in the UK excluding London

Remote Digital Customer Community & Education Manager

Hiring Organisation
Soldo Software Limited
Location
Colwyn Bay, Conwy, UK
Employment Type
Full-time
spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

Remote Digital Customer Community & Education Manager

Hiring Organisation
Soldo Software Limited
Location
Port Glasgow, Inverclyde, UK
Employment Type
Full-time
spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

Remote Digital Customer Community & Education Manager

Hiring Organisation
Soldo Software Limited
Location
Annan, Dumfries & Galloway, UK
Employment Type
Full-time
spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

Remote Digital Customer Community & Education Manager

Hiring Organisation
Soldo Software Limited
Location
Craigavon, Co. Armagh, UK
Employment Type
Full-time
spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

Remote Digital Customer Community & Education Manager

Hiring Organisation
Soldo Software Limited
Location
Largs, North Ayrshire, UK
Employment Type
Full-time
spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

Remote Digital Customer Community & Education Manager

Hiring Organisation
Soldo Software Limited
Location
Ebbw Vale, Blaenau Gwent, UK
Employment Type
Full-time
spend, for the better. So every employee, department, and team is more productive and successful at work. Soldo connects company cards with a powerful management platform so finance teams can distribute money instantly, while staying in control of who spends, how much, where, and on what. With Soldo, budgeting … span><\/p> <\/span><\/p> Community Strategy <\/span><\/span><\/li> Customer Education & Content <\/span><\/span><\/li> Knowledge Management <\/span><\/span><\/li> Cross -Functional Collaboration with Product, Product Marketing and Solution Marketing <\/span><\/span><\/ ...

Desktop Support Team Lead

Hiring Organisation
Gattaca
Location
Lancashire, United Kingdom
Employment Type
Contract
dynamic and people-focused Desktop Support Team Lead to lead our L2 Desktop Engineering team while driving improvements across Service Desk processes, digital support, knowledge management and user enablement. This is an excellent opportunity for an experienced Desktop Support Team Lead, Senior Desktop Engineer or End User Computing … ensuring high levels of service delivery and customer satisfaction, while helping shape the future of IT support through improved processes, automation, self-service and knowledge management. What You'll Be Doing Team Leadership & Service Delivery Lead, coach and develop a team of L2 Desktop Engineers Manage workloads, priorities ...

Apprentice IT Service Manager

Hiring Organisation
Department for Work and Pensions
Location
City, Newcastle Upon Tyne, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
learn and get hands on practice while you study towards a Level 3 qualification. Youll receive formal learning to develop crucial skills, knowledge and behaviours for your career and be part of a great team. If you wish to find out more about the Digital Support Technician Apprenticeship, please … training to allow you to complete your apprenticeship within your working hours, youll be supported by your line manager, skills coach and the service management community, as well as fellow apprentices on the programme, so you will have plenty of sources of encouragement to help you succeed. Theres ...

Oracle HCM Help Desk Functional Consultant - SC Clearance

Location
Leicester, England, United Kingdom
Experience working with technical teams for Interface design, development and testing Ability to multitask and to work independently Strong client-facing, communication and client management skills A good understanding of Application Implementation methodologies Ability to travel to client sites Demonstrable functional skills: Knowledge and implementation experience … following: Core HR modules Oracle Help Desk (HR Help Desk or Customer Service depending on your use case) Oracle Digital Assistant Oracle Knowledge Management Service Request Management Case Management Oracle Security and Role-Based Access Control (RBAC) Redwood UI Alerts Composer This role is subject ...

Senior Systems Engineer

Location
Aberdeen City, Scotland, United Kingdom
team at Aberdeen Proving Grounds, MD. Essential Job Functions: supporting Director of Systems Engineering initiatives such as establishing and updating standards and interfaces, supporting knowledge management definition and implementation, and establishing digital engineering policy. Additionally, the position will require leading and supporting evaluations of complex problems to provide … necessary to determine the next steps of a project. Developing, implementing, and maintaining systems engineering processes and documents (i.e., systems engineering plans (SEPs), configuration management plans, risk management plans, and integrated master plans) to support the PM PNT products. Attending program reviews including pre- and post-review events ...

Digital Manager – Digital Hub & Best Practice

Location
Ipswich, England, United Kingdom
Rourke), you'll lead the adoption of digital best practice across one of Europe's largest infrastructure projects, helping to transform how digital tools, knowledge and innovation are embedded across the programme. As Digital Adoption Manager – Digital Hub & Best Practice , you'll lead initiatives that drive the consistent … digital tools, establish best practice, and build capability across project teams. Working closely with Digital Engineering, Design, Information Management, IT and Operational teams, you'll develop training, governance and knowledge-sharing processes that support a modern, digital-by-default approach to construction delivery. What You'll Be Doing ...

IT Application Support Analyst

Hiring Organisation
Barhale
Location
Walsall, West Midlands, United Kingdom
Employment Type
Permanent
believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities … users, providing guidance, support and training to maximise the value of core business applications and collaboration platforms. The successful candidate will maintain knowledge resources, develop user communications, deliver training and workshops and provide expert advice to ensure users can effectively leverage available technology to improve productivity and collaboration. Working ...

Service Desk Manager

Location
Chichester, England, United Kingdom
permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational … indicators (KPIs) and implementing improvements where required. Oversee workforce planning, resource allocation, shift rotas, and team capacity to ensure effective service coverage. Lead incident management and service request processes, ensuring timely resolution and escalation where appropriate. Maintain and promote an effective knowledge management framework to support service ...

Hybrid Incident & Knowledge Analyst: Elevate Resolution

Location
Inverness, Scotland, United Kingdom
Capgemini is seeking a SIAM Incident and Knowledge Analyst to coordinate Incident Management and Knowledge Management across a multi-supplier environment. You will ensure effective incident resolution and the creation, maintenance and sharing of accurate knowledge articles with suppliers and internal teams. The role requires … strong ITSM/ITIL knowledge, SIAM governance experience, data analysis, and excellent stakeholder communication to improve service stability and user experience. #J-18808-Ljbffr ...

AI Automation Engineer – Digital Workplace Services

Hiring Organisation
Vbeyond
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Digital Workplace solutions. Implement intelligent employee self-service capabilities. Develop Copilot-enabled workflows to improve productivity. Improve workplace experience through AI-driven support and knowledge management. Service Desk Automation Develop AI solutions for: Ticket summarisation Automated ticket classification Knowledge article generation Self-healing automation Intelligent incident routing Virtual … platforms. AI Governance & Operations Apply Responsible AI principles. Support security, privacy and governance requirements. Monitor AI solution performance and optimise solutions. Support AI lifecycle management and operational excellence. Ensure AI automation solutions are reliable, scalable and maintainable. Required Technical Skills AI & Generative AI Azure OpenAI Services GPT/ ...

IT Service Desk Team Leader

Location
Northampton, England, United Kingdom
preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with … face and ITSM channels, ensuring enquiries are managed effectively and resolved in line with business priorities and service expectations. Key Responsibilities Service Desk Management Lead, support and develop the Service Desk team to deliver responsive and effective IT support. Coordinate daily Service Desk operations, including workload management, ticket ...

Head of IT Operations

Hiring Organisation
Michael Page Technology
Location
Peterborough, Cambridgeshire, United Kingdom
Employment Type
Full-Time
Salary
£70,000 - £80,000 per annum
technology operations leader to take ownership of business-as-usual IT services across a complex organisation. This role is responsible for service delivery, service management, application support, supplier performance, operational resilience, and continuous improvement, ensuring reliable, accessible, and cost-effective technology services that support organisational success. Client Details This … Description Lead the end-to-end delivery of technology operations, ensuring high-quality, reliable and accessible IT services. Own and enhance the IT service management framework, including incident, problem, change, request, configuration and knowledge management processes. Define and manage service catalogues, SLAs, OLAs, KPIs and performance reporting. ...

Project Coordinator (English/French Speaking)

Location
Sheffield, England, United Kingdom
consulting delivery to our clients. Working alongside our Consultants, the Consulting Support team project manages, coordinates, and provides administration for our talent management services. The Project Coordinator supports the Consulting Support Project Lead as well as the Lead Consultant with the delivery process for more complex projects and manages … with both internal and external stakeholders, including clients and participants. They may also contribute to sales and marketing activities, assist with event and office management, and liaise with Corporate departments for operational projects as needed. Core Skills and Responsibilities: The daily impact of this role is characterized by (though ...

Project Coordinator (English/French Speaking)

Location
Hull and East Yorkshire, England, United Kingdom
consulting delivery to our clients. Working alongside our Consultants, the Consulting Support team project manages, coordinates, and provides administration for our talent management services. The Project Coordinator supports the Consulting Support Project Lead as well as the Lead Consultant with the delivery process for more complex projects and manages … with both internal and external stakeholders, including clients and participants. They may also contribute to sales and marketing activities, assist with event and office management, and liaise with Corporate departments for operational projects as needed. Core Skills and Responsibilities: The daily impact of this role is characterized by (though ...

Business Group Knowledge Lawyer - Corporate and Commercial

Location
Newcastle upon Tyne, England, United Kingdom
Business Group Knowledge Lawyer (BGKL) is a senior lawyer role who will report directly into the Business Group Head (BGH) for our Corporate and Commercial Services Business Group (CCS). You will be part of a team of two knowledge lawyers and a knowledge paralegal who will … work with the BGH. In this role you will work strategically with the BGH to help deliver key knowledge and innovation priorities for the Business Group. This will include: supporting the lawyers in the Business Group responsible for technical excellence in their area of expertise, including supporting on training ...

IT MSP Service Delivery Manager - Transformation, People, Process

Hiring Organisation
Recruitment Revolution
Location
Birmingham, UK
Employment Type
Full-time
specialising in Microsoft Cloud & Digital TransformationYour Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team LeadershipWho We AreNexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. … recovery activities. Become a trusted operational contact for key Managed Service customers. Deliver service reviews, performance reporting and continual service improvement initiatives. Drive problem management and root cause analysis to reduce recurring issues. Service Improvement Assess the current operation and build a practical roadmap for continual improvement. Improve HaloPSA ...

AI Product Lead

Hiring Organisation
Pontoon
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
agent experiences that understand colleague intent and facilitate seamless interactions. - Establish effective fallback and escalation processes for when AI agents require human intervention. Knowledge and Workflow Management: - Collaborate with technology teams to connect AI agents to approved knowledge sources and workflows while ensuring compliance with data protection … identity controls. - Drive improvements in knowledge management practises to enhance AI search and summarisation capabilities. Evaluation and Continuous Improvement: - Define and track product measures, using analytics and feedback to continuously enhance AI performance and user satisfaction. - Foster adoption of AI agents within the organisation by collaborating with service ...

AI Product Lead

Hiring Organisation
Pontoon
Location
Warwick, Warwickshire, United Kingdom
Employment Type
Contract
agent experiences that understand colleague intent and facilitate seamless interactions. - Establish effective fallback and escalation processes for when AI agents require human intervention. Knowledge and Workflow Management: - Collaborate with technology teams to connect AI agents to approved knowledge sources and workflows while ensuring compliance with data protection … identity controls. - Drive improvements in knowledge management practises to enhance AI search and summarisation capabilities. Evaluation and Continuous Improvement: - Define and track product measures, using analytics and feedback to continuously enhance AI performance and user satisfaction. - Foster adoption of AI agents within the organisation by collaborating with service ...

Halo Analyst

Location
Hockley, England, United Kingdom
Services team, based in Hockley, with hybrid working considered. This is an exciting opportunity for someone with strong platform analysis, administration and service management experience to take ownership of a critical business system and help shape how technology services are delivered across the organisation. In this role … efficiency and service excellence. Working alongside the Service Desk Manager, Business Operations teams, technical colleagues, customers, and suppliers, you'll help optimise key service management processes including incident, request, problem, change, project, asset, knowledge, contract, and customer portal management. We're looking for someone who combines strong technical ...

Service Desk & Support Manager

Location
Essex, England, United Kingdom
Improve service performance using ticketing data, KPIs, SLAs and trend analysis Strengthen resource planning and service coverage across locations Oversee incident, problem, request and knowledge management Reduce recurring issues through root-cause analysis Drive automation, self-service and process optimisation Improve user satisfaction and overall service quality Produce … service performance reporting and management information Track service trends, risks and improvement initiatives Build strong stakeholder relationships across the business Support change management, audit, compliance and operational governance Key Requirements of the Service Desk & Support Manager: Proven experience managing and developing an IT Service Desk or IT Support ...