101 to 125 of 244 Service Delivery Jobs in London

leading telecom/network infrastructure organisation. The role focuses on transmission technologies such as Ciena 6500, DWDM, ROADM, and Flexgrid, alongside network capacity management, service activation, technical documentation, and customer service delivery support - with exposure to cutting-edge optical networking technologies and next-generation transport solutions powering … Review network designs to ensure scalability, performance, and alignment with long-term network strategy Manage network capacity planning and recommend infrastructure upgrades to support service growth Configure, provision, and test network equipment including Routers, Switches, and multiplexers Support service activation and implementation across optical and IP network technologies ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role The Legal Technology Advisor (LTA) is an ambitious, analytical delivery specialist, passionate about digital transformation-including the practical use of Artificial Intelligence-who operates at the intersection of law and technology across One Europe. Embedded … line insights from across One Europe to Product Management and Legal Technology Advisory leadership, helping to shape the firm's innovation pipeline. Key responsibilities Delivery and Collaboration Act as the first point of contact for matter teams within the assigned GBU seeking technology‐enabled solutions; assess requirements, define scope ...

they continue to expand their UK public sector practice. The business has built a strong reputation for helping public sector organisations navigate change, improve service delivery and deliver meaningful outcomes for communities. Due to continued growth, they are looking to hire a Senior Consultant to join their Local … Government team, supporting a range of transformation and improvement programmes across the sector. This position offers the opportunity to work with councils and public service organisations on complex strategic and operational challenges. Projects typically range from service redesign and organisational transformation through to digital enablement, operating model development ...

About the role Our client is recruiting an FM Ops & Systems Lead to provide strategic leadership, governance and continuous improvement across the connected service areas: FM Helpdesk Management, CAFM Systems Governance and Optimisation, overseeing relevant building management processes. You will lead the FM Helpdesk/CAFM functions, ensuring consistent … Lead and develop the FM Helpdesk Manager and CAFM Systems, setting priorities, standards and development plans, while acting as the senior escalation point for service-delivery and operation functions. - Overseeing strategy, governance, administration, utilisation and future development, together with data integrity, information security, system performance and regulatory compliance. ...

support tickets and customer escalations. Act as the senior technical escalation point for high-priority incidents. Ensure tickets are managed within agreed SLAs and service standards. Carry out ticket quality audits and identify coaching and development opportunities. Keep customers informed throughout the lifecycle of their support requests. Create … maintain technical documentation and knowledge base articles. Drive service improvements through automation, scripting and process optimisation. Work closely with Service Desk, Procurement and Account Management teams to ensure a seamless customer experience. Conduct regular one-to-one meetings, performance reviews and onboarding for new team members. Monitor KPIs ...

providing effective technology financial and resource management processes. The cost effective operation is a key attribute of the GES execution. GES is responsible for delivery of all technology initiatives and services across TMX. Role Summary: The Systems Engineer is responsible for management and support of various infrastructure technologies … support internal IT infrastructure. The Systems Engineering team is situated within the IT & InfoSec function, working directly alongside the Infrastructure Engineering, Networking Engineering, and Service Delivery teams.You will be providing expert infrastructure oversight, ensuring successful delivery and performance of IT services for our clients and the fulfillment ...

their senior leadership team within the Digital practice. These pivotal roles are designed for strategic leaders who excel at the intersection of complex programme delivery, digital product management, and multi-stakeholder coalition building. Operating across major public sector initiatives, successful candidates will lead large-scale transformation portfolios, scale digital … systemic social change across the UK. 🚩 On-site: Remote First (1 day a month in London) Whether your expertise lies in scaling digital platform delivery models or navigating complex political, technical, and commercial ecosystems, these roles offer a platform to lead high-profile initiatives that improve outcomes for communities. ...

North Thames Rare Disease Genomics Laboratory at Great Ormond Street Hospital. We are seeking enthusiastic, self-motivated Scientists with experience of clinical genomics service delivery and a sound understanding of genomic techniques including variant assessment. Accomplished communication and organisational skills are required. An interest in Quality Management, Training … staff. Along with two Clinical Genetics Teams we form a strategic Genetics Unit within the hospital and provide North London with a Regional Genetics Service serving a population of approximately 10 million. The laboratory provides an in-house diagnostic service for paediatric and inherited cancer, molecular and cytogenetic ...

operational readiness. You'll be accountable for building scalable operating motions that translate product innovation into measurable client outcomes-faster onboarding, higher adoption, better service experiences, and repeatable launch readiness. This role partners closely with Product, Technology, Service, Sales/Client teams, and controls stakeholders to deliver … class fintech customer journey at enterprise scale. Job responsibilities Set the customer experience and readiness strategy for Kinexys, aligning priorities across Product, Tech, Service, and regional stakeholders. Lead end-to-end customer journey design and optimization (onboarding, servicing, releases), establishing standards, playbooks, and measurable experience outcomes. Own launch ...

Clearance Required Likelihood of Extension: High The Opportunity We are looking for an experienced Senior Interaction Designer to join a fast-paced digital delivery team working on an important public sector service. This is an exciting opportunity for a confident and self-sufficient designer who can take ownership … lead specialist for interaction design and will play a key role in shaping user journeys, developing prototypes and translating research insights into effective service improvements. What You'll Be Doing Working closely with Service Design, User Research and Product Management colleagues, you will: Design intuitive user journeys ...

aspects of Project Management Integration such as Risk & Opportunity Management The role will also provide direct support to Portfolio, Programme and Project Managers, and Service Delivery Managers, as required within the framework of the local Programme Management Office Common Role Accountabilities Contribute to a culture of delivery excellence across the delivery community Act as a source of best practice guidance on project management processes relating to project set up, overall and specific control during execution and close down activities Undertake the common administrative and management support activities for projects, programmes and portfolios Produce management information ...

security, compliance and business improvement. Identify opportunities to enhance clients' technology environments. Support new business opportunities and client growth. Work closely with technical and service delivery teams to develop effective solutions. Assist with client onboarding and ensure a positive customer experience. Represent the business at networking and industry … Experience working within accountancy, financial services or another regulated professional services environment. A strong understanding of how technology supports business operations, compliance and client service delivery. Previous experience in a technical, consultancy or client-facing technology role. Strong communication and stakeholder management skills. Commercial awareness and the ability ...

global team from day one. Practice Solutions is White & Case's specialist team focused on leveraging AI, legal technology, and data to enhance legal service delivery, led by Chief Innovation Officer Isabel Parker. The team integrates expertise in technology, data science, research, market intelligence, process excellence, and change … requirementsIndependently lead and manage end-to-end BI and analysis projects with multi-skilled teams, fostering a data-driven culture and ensuring timely delivery of outcomes.Engage with stakeholders to define, document, and prioritize business requirements, ensuring alignment with strategic objectives, and guides stakeholders on how data, analytics ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience. What you need to do: Delivery track record in one or multiple Oracle EPM products such as Planning, Financial Consolidation and Close implementations (Oracle FCC), PCMCS, ARCS, EDMCS ...

improvement of the firm's global IT infrastructure, systems, and cybersecurity capabilities, working closely alongside the Infrastructure Operations Team, which manages day-to-day service delivery and support. As a project, engineering, and security-focused function, the Infrastructure Engineering Team delivers technology projects and programmes, as well … firm data and security and data protection policies. Identify, analyse, monitor and minimise areas of risk that pertain to Information technology. Project Delivery Be able where relevant to participate in and lead varied IT Infrastructure lifecycle & security projects. Including HLD creation, solution costing and review. Ensure that proposed infrastructure ...

fixed term contract Location: London (Hybrid) Salary: 60,000 – 70,000 GBP + 10% Bonus Job responsibilities: 1. Retail Store Expansion & Operations New Store Delivery: Lead and execute the end-to-end technical infrastructure setup for new store openings, refits, relocations, and brand pop-ups across Europe. This includes … localized retail systems and warehouse practices comply directly with GDPR, IT General Controls (ITGC), and corporate data breach prevention playbooks. 5. Office IT Operations & Service Delivery Corporate Workplace Operations: Manage daily IT infrastructure across EMEA offices and showrooms, covering corporate hardware lifecycles (Windows/MacOS), M365 systems, conferencing ...

finance function. This has accelerated how Finance operates and resulting in the need for Finance to becoming more agile, streamlined, and efficient, enabling the delivery of more accurate, reliable and insightful financial information. Many CFOs are struggling to navigate and manage these changes. Here at RSM, we partner with … transformation projects, including process redesign, system implementation and/or operating model developmentExperience in designing and implementing Finance Target Operating Models, including organisational design, service delivery models and/or governance frameworksStrong understanding of finance processes and what 'good looks like' (e.g. across financial planning & analysis ...

deliver measurable business value. The Opportunity You’ll play a key role in defining and winning strategic ServiceNow engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients. From early discovery and client workshops through to executive presentations, proposals and solution design … services environment. Strong pre-sales, solution design and solutioning experience, with a track record of shaping and winning complex enterprise engagements. Deep ServiceNow HR Service Delivery (HRSD) experience, with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising the value ...

deliver measurable business value. The Opportunity You'll play a key role in defining and winning strategic ServiceNow engagements, working alongside sales, consulting and delivery teams to create compelling solutions for enterprise clients. From early discovery and client workshops through to executive presentations, proposals and solution design … Strong pre-sales, solution design and solutioning experience , with a track record of shaping and winning complex enterprise engagements. * Key Requirement: Deep ServiceNow HR Service Delivery (HRSD) experience , with the ability to design employee experience solutions, optimise HR service processes and advise clients on maximising platform value. ...

exciting journey until March 2027, with opportunities to shape the future of finance technology. What You'll Do: Lead the analysis, design, and delivery of innovative solutions for the Finance & Risk Regulatory Reporting function. Collaborate with a dynamic team to implement essential solutions across EMEA. Develop and evolve … FinReg IT Platforms delivery strategy in response to regulatory and audit requests. Manage stakeholder relationships with Regulatory Reporting process owners across various functions. Support the Finance function by delivering timely and effective solutions. What We're Looking For: To thrive in this role, you'll need: Experience: Extensive experience ...

point of contact for engineers, Project Managers, customers, and internal teams, helping to diagnose technical issues, coordinate information, and ensure projects and service activities are delivered efficiently and to a high standard. The Role As a Technical Support Engineer, your responsibilities will include: Acting as the first point … technical queries during installation, servicing, commissioning, and aftercare. Escalating complex technical issues to senior engineering teams where required. Supporting the planning and coordination of service activities. Maintaining accurate technical records, databases, and documentation. Reviewing service reports and technical information for accuracy and completeness. Supporting compliance and quality assurance ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. Lead and inspire high ...

digitally enabled organisation while ensuring our technology continues to support an outstanding experience for colleagues, members and customers. What you'll do • Lead the delivery of our digital transformation agenda, embedding technology and digital solutions across all areas of the organisation. • Develop and implement digital and IT strategies that … digital innovation, including the effective and responsible use of generative AI. • Lead a portfolio of transformation and change projects, ensuring strong governance, effective delivery and successful adoption. • Work closely with leaders across the organisation to identify opportunities where technology can improve processes, services and outcomes. • Lead and inspire high ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … well thought out solutions for project accounting in response to complex client problems based on Oracle Cloud ERP technol ogy.Supporting business development and project delivery activities across clients from multiple industr ies.Defining an overall Finance & Procurement solution leveraging leading practice solutions to support the business requireme nts.System design ...

operational excellence and emerging technologies. With a strong focus on innovation, they are embedding AI and automation into core business processes to improve efficiency, service delivery and decision-making. They operate in a collaborative and forward-thinking environment where continuous improvement is encouraged and ideas are welcomed. This … driven solutions, automation initiatives and process improvements • Work closely with programme managers, project managers, technology teams and business stakeholders to ensure successful delivery • Contribute to business cases, benefits realisation activities and solution evaluations • Perform impact assessments, dependency analysis and change readiness activities • Support testing, implementation and user adoption activities ...