101 to 125 of 231 Service Delivery Jobs in London

site with the client at least 3 days a week Escalation of opportunities and challenges to ensure we are providing best in class service and support at all times Liaising with the new business manager to ensure we are spotting and creating opportunities Utilising personal and industry contacts (using … opportunities Rigorous focus on process ensuring regular monthly and quarterly account management meetings, as well as championing continuous improvement opportunities Interface with the Service Delivery Manager and Practice Manager to ensure accurate handover of delivery and handover of the overall delivery process as required ...

This role is accountable for ensuring data is accurate, complete, well‐governed, and operationalized across global markets to support high‐quality, scalable, and timely service delivery. Key Responsibilities Lead global data operations supporting proxy research, voting execution, and client deliverables. Establish and oversee data quality controls, validation processes … governance standards to ensure accuracy, consistency, and auditability. Manage end‐to‐end operational workflows, ensuring timely execution and alignment with service levels and business priorities. Define and evolve the global operating model, including workflows, ownership, escalation paths, controls, and performance metrics. Drive automation, standardization, and continuous improvement to improve ...

identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work … Services and associated security infrastructure Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions Respond to incidents and service requests, taking ownership through to resolution Perform proactive system monitoring and daily health checks to prevent service disruption Collaborate with support and project ...

identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work … Services and associated security infrastructure Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions Respond to incidents and service requests, taking ownership through to resolution Perform proactive system monitoring and daily health checks to prevent service disruption Collaborate with support and project ...

technical and strategic advisory services. Build and lead a high-performing team specializing in Pigment Success Plans. Pigment Success Plans Oversee the design and delivery of Pigment Success Plans in EMEA. Enhance our offering based on client feedback, best practices and collaboration with other teams. Ensure high-quality, personalized … scaled experiences depending on the segment. Operational Excellence Establish operational frameworks for efficient Pigment Success Plans delivery. Track KPIs and use analytics to optimize service offerings. Ensure thorough documentation of advisory engagements. Cross‐Functional Collaboration Partner with Product, R&D, Professional Services and Customer Success teams, providing EMEA‐specific ...

party suppliers, software vendors and support partners. Ensure applications remain secure, available and fully supported. Lead application upgrades, enhancements and release planning. Drive continual service improvement initiatives. Manage incidents, problems and root cause analysis. Support change management and application governance. Produce documentation, service reporting and application roadmaps. Work … ideally bring experience across several of the following: Application Management or Software/Application Support leadership Enterprise application ownership Supplier and vendor management Service Improvement ITIL principles Change & Release Management Incident & Problem Management Business Analysis Stakeholder engagement at all levels Software lifecycle management SaaS and cloud-based applications Microsoft ...

hire an Account Manager to join their growing team. This role is focused on managing and developing strategic client relationships, ensuring the successful delivery of services, and identifying opportunities to grow existing accounts. The successful candidate will act as the primary point of contact for customers, working closely with … internal delivery and technical teams to ensure customer objectives are achieved and service levels are maintained. Key Responsibilities: * Build and maintain strong relationships with existing customers, understanding their business objectives, challenges and priorities * Develop and execute account plans that align with customer goals and support long-term account ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … well thought out solutions for project accounting in response to complex client problems based on Oracle Cloud ERP technol ogy.Supporting business development and project delivery activities across clients from multiple industr ies.Defining an overall Finance & Procurement solution leveraging leading practice solutions to support the business requireme nts.System design ...

Benefits Business Connectivity Reimbursement (Phone/Internet) Gym Membership or Equipment Reimbursement LinkedIn Learning Subscription Flexible Work Environment Tuition Reimbursement After One Year of Service Accelerated Career Path Award-Winning Culture & Community Outreach Director, AI-Enabled Business Solutions – Role Overview The Director, AI-Enabled Business Solutions … prioritise, and accelerate AI-enabled use cases aligned to EAP strategic priorities, translate business challenges into deployable AI solutions, and drive adoption across priority service lines, functions and client offerings. Solution Design & Delivery : Partner with technology, product and data teams to design AI solutions that are secure, scalable ...

party applications Lead the administration, configuration and maintenance of Oracle Payroll and associated HR/finance systems. Allocate workload and monitor team performance against service standards. Provide technical guidance, coaching and training to payroll staff. Establish a culture of continuous improvement and customer-focused service delivery. Support recruitment … stakeholder management skills. Previous experience leading and developing payroll teams. You will have; Lead the technical payroll function, ensuring the accurate, timely and compliant delivery of all payroll services. Act as the subject-matter expert for Oracle Payroll, providing system administration, configuration, troubleshooting and continuous improvement. Ensure compliance with ...

together a mix of responsibilities with multiple areas of critical focus. The RVP maintains relationships at all levels with Customers, Sales Leadership, Solutions Engineering, Delivery Teams, Operations Teams, and Key Partners. They are expected to sustain KPIs across multiple disciplines including Revenue, Attach, Consumption, Retention, and Staffing. Snowflake … paid support portfolio expands. Reactive support sits with separate leadership; the DSE team collaborates closely with that org on escalations and reactive delivery health for paid customers, but is purpose-built for the proactive, paid program experience and the sales motion that drives it. This role ...

responsible for owning product strategy, roadmap definition, and lifecycle management across established digital products. You will play a key role in ensuring continued service delivery, managing change across mature product sets, and balancing technical constraints with customer and business priorities. Working in a matrix environment, you will collaborate … stakeholders at various levels to gather insight, shape requirements, and ensure alignment with broader business objectives. This is a hands-on role requiring strong delivery focus, clear communication, and the ability to manage complexity, dependencies, and competing priorities within an evolving product landscape. Key Responsibilities: Define and maintain product ...

Active Directory, Sharepoint, VMware, Hyper-V, Networking, Backup, LAN, WAN, Wireless. You will have a proven background in both being part of a busy service desk but but comfortable going out to clients sites and doing on-site face to face support when needed. This is a great opportunity … growing MSP where they can offer you genuine opportunities for both technical and career development. You will be an integral part of the dynamic Service Delivery Team, at the forefront of delivering the highest levels of service in face-to-face and remote IT support to their ...

South East. Our technical division is entering an exciting new phase of growth. We're investing heavily in our people, technologies and service delivery, creating an opportunity for an experienced Senior Infrastructure Engineer to play a key role in shaping the future of the department. This … genuine pathway into a future Head of Technology Projects position. The Role You'll be the senior technical escalation point for our Service Desk while leading infrastructure and cloud projects across our client base. Working closely with the Directors, you'll help define technical standards, improve internal systems ...

support and executive leadership opportunities. Our client, a large national law firm with offices across the UK and an excellent reputation for innovation, client service and employee wellbeing, is looking for a Chief Technology Officer (CTO) to join their leadership team on a permanent basis. This is a fantastic … excellence, information security and an exceptional user experience. Working closely with senior stakeholders across the firm, you will lead technology teams covering infrastructure, applications, service delivery, security, data and innovation. Our client appreciates the successful Chief Technology Officer could come from a range of different professional backgrounds ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience. What you need to do: Delivery track record in one or multiple Oracle EPM products such as Planning, Financial Consolidation and Close implementations (Oracle FCC), PCMCS, ARCS, EDMCS ...

ensuring that risks are identified, assessed, monitored, reported, and mitigated effectively throughout the project lifecycle. The successful candidate will work closely with programme leadership, delivery teams, suppliers, and key stakeholders to ensure that project, technical, operational, transition, commercial, and supplier-related risks are proactively managed in a structured … auditable manner. This is an excellent opportunity to join a complex transformation programme and play a key role in safeguarding successful delivery through robust risk governance and management. Key Responsibilities - Manage all programme risk management activities in line with contractual, organisational, and governance requirements. - Develop, maintain, and continuously improve ...

free parking. You will be consulting with 10-20 corporate companies with a diverse range of complexity and manage the development, production and delivery of data sets providing specific services to financial organisations. Main Duties for the Data Analyst : Ensure high levels of personal professionalism and responsibility with … total regard for data security Establish strong and effective relationships with clients and maintain excellent service delivery by gathering, collating and analysing data Design, specify, build, communicate, develop and propose Excel data sets in collaboration with colleagues and clients Build an understanding of the market landscape including competitor ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience in planning and estimating Workday Finance programmes. • An appreciation of the influence ...

networking, security and client-facing project work. You'll work alongside experienced engineers, supporting a diverse client base while helping to shape processes, improve service delivery and contribute to technical projects across multiple environments. The Role As part of a small technical team, you'll be involved … based services and client systems Acting as a senior escalation point for technical incidents Supporting firewall, connectivity and endpoint management activities Assisting with project delivery, upgrades and system improvements Producing and maintaining technical documentation Building strong relationships with clients and providing a high level of service About ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

integrations and the related security infrastructure. You will act as the primary liaison with the client, oversee compliance and auditing, and deliver comprehensive service management including detailed reporting to maintain the highest service and security standards. Key Responsibilities Leadership & Team Management Supervise and mentor onsite security engineers, ensuring … Attend regular client meetings to provide updates, discuss improvements, and address concerns. Ensure client satisfaction through KPI and SLA management, proactive communication, and excellent service delivery Technical Oversight Oversee & support configuration, and maintenance of VMS systems and integrations, including installation of replacement hardware to resolve failures ...

responsible for owning product strategy, roadmap definition, and lifecycle management across established digital products. You will play a key role in ensuring continued service delivery, managing change across mature product sets, and balancing technical constraints with customer and business prioriti es. Working in a matrix environment, you will … various levels to gather insight, shape requirements, and ensure alignment with broader business objecti ves. This is a hands-on role requiring strong delivery focus, clear communication, and the ability to manage complexity, dependencies, and competing priorities within an evolving product lands cape. Key Responsibil ities:Define and maintain ...

HRBP capability aligned with global standards. Create a unified HRBP network with modern, consistent ways of working. Translate global people strategy into impactful regional delivery and partner on workforce planning, succession, and talent strategies. Balance global consistency with local nuance through governance frameworks. Leverage data, insights, and analytics … drive decision‐making at scale. Transform the HR operating model and modernise processes, workflows, and service delivery in partnership with HR Operations. Champion continuous improvement for a digitally enabled HR experience. Serve as senior escalation point for complex, multi‐country employee relations, ensuring fair and compliant approaches. Partner ...

with People Operations, Payroll, HR Business Partners, Talent Acquisition and IT to resolve issues, improve processes, and deliver a consistent employee and manager self-service experience. Role scope & reporting : This position reports into the Global Head of People Operations and supports colleagues across multiple regions. The role will … minimize risk Proactively identify opportunities for automation, system and process improvements and support implementation through testing and change communication Manage user and employee self‐service accounts, security roles, duties and privileges to ensure access aligns to role-based controls and internal policies Maintain HR system configurations, workflows, and organizational ...