126 to 150 of 233 Service Delivery Jobs in London

responsible for owning product strategy, roadmap definition, and lifecycle management across established digital products. You will play a key role in ensuring continued service delivery, managing change across mature product sets, and balancing technical constraints with customer and business prioriti es. Working in a matrix environment, you will … various levels to gather insight, shape requirements, and ensure alignment with broader business objecti ves. This is a hands-on role requiring strong delivery focus, clear communication, and the ability to manage complexity, dependencies, and competing priorities within an evolving product lands cape. Key Responsibil ities:Define and maintain ...

HRBP capability aligned with global standards. Create a unified HRBP network with modern, consistent ways of working. Translate global people strategy into impactful regional delivery and partner on workforce planning, succession, and talent strategies. Balance global consistency with local nuance through governance frameworks. Leverage data, insights, and analytics … drive decision‐making at scale. Transform the HR operating model and modernise processes, workflows, and service delivery in partnership with HR Operations. Champion continuous improvement for a digitally enabled HR experience. Serve as senior escalation point for complex, multi‐country employee relations, ensuring fair and compliant approaches. Partner ...

with People Operations, Payroll, HR Business Partners, Talent Acquisition and IT to resolve issues, improve processes, and deliver a consistent employee and manager self-service experience. Role scope & reporting : This position reports into the Global Head of People Operations and supports colleagues across multiple regions. The role will … minimize risk Proactively identify opportunities for automation, system and process improvements and support implementation through testing and change communication Manage user and employee self‐service accounts, security roles, duties and privileges to ensure access aligns to role-based controls and internal policies Maintain HR system configurations, workflows, and organizational ...

ownership of IT across the UK for a growing international organisation. This isn't a ticket-queue role and it isn't a pure Service Delivery Manager position. You'll be the senior IT presence in London, owning day-to-day IT operations, managing relationships with an outsourced … Service Desk, looking after the hardware estate, supporting infrastructure projects and becoming the trusted IT partner for senior stakeholders across the business. We're looking for someone who's already been the go-to IT person for an office or regional business and is ready to step into ...

ownership of IT across the UK for a growing international organisation. This isn't a ticket-queue role and it isn't a pure Service Delivery Manager position. You'll be the senior IT presence in London, owning day-to-day IT operations, managing relationships with an outsourced … Service Desk, looking after the hardware estate, supporting infrastructure projects and becoming the trusted IT partner for senior stakeholders across the business. We're looking for someone who's already been the go-to IT person for an office or regional business and is ready to step into ...

advice and best-practice guidance on Sage 200 functionality and associated applications. Manage support tickets through to resolution, maintaining accurate records and meeting agreed service levels. Document troubleshooting processes, resolutions, and recurring issues to support knowledge sharing and continuous improvement. Liaise with internal teams and third-party software vendors … resolve technical issues. Keep up to date with product developments, software updates, and complementary solutions within the Sage ecosystem. Maintain a strong customer service focus, ensuring clients receive a positive and professional experience. Support additional consultancy, training, and project-related activities when required. Contribute to team performance objectives ...

clients a definitive edge or enable cost leadership Synthesizing end‐to‐end processes across planning, sales, procurement, manufacturing, warehousing, transportation, plant maintenance, and customer service Building solution roadmaps for customers’ transformation journeys based on SAP best practices and solutions across SAP S/4HANA, SaaS Line‐of‐Business solutions … winning attitude Preferred Skills Exposure to multiple modules and skill areas within the SAP product portfolio Experience with SAP Sales and hands‐on service delivery responsibilities Prior business domain experience before IT experience External publications in the public domain on industry or skill areas Additional exposure to other ...

helping you tackle more complex queries and develop your problem-solving abilities. Use your initiative to identify solutions and improve processes, ensuring high-quality service delivery. Build a strong foundation in IT support while preparing for career progression within the team. The ideal candidate will have... A recent ...

Helpdesk London IT Support Firm £35,000 IT Helpdesk Coordinator. We’re seeking a highly organised and proactive Helpdesk Administrator or Service Desk Coordinator to join a dynamic, fast-paced IT Support Firm in the heart of London. This role is perfect for someone who thrives on keeping things … monitor helpdesk requests using the internal ticketing system Assign and escalate issues where necessary, ensuring timely resolution Liaise with internal teams and service providers to follow up on outstanding jobs Keep users informed with clear, timely updates throughout the process Maintain accurate records of all service requests ...

shaping and delivering complex HR transformations, leveraging SuccessFactors to drive value for our clients. Description of the role As an Engagement Manager, lead the delivery of high-quality Payroll & Time Management deployment projects Provide specialist EC Payroll advice and work closely with the client leads to optimise processes … benefits of HR, through optimal solution design and configuration. Advise clients on the transformational aspects of SuccessFactors & Payroll in relation to HR operating model, service delivery, and relevant HR process execution, e.g. Employee Central, Time Management & Payroll Contribute to business development and sales initiatives including bid, proposal ...

colleagues from our transactions and advisory practices. Lead complex engagements, including commercials, resourcing and risk. Lead on business origination, including use of networks and delivery of pitches and presentations to senior clients. Lead on practice development initiatives and training programmes, supporting the continued focus on our team … integrations experience; and Broad knowledge and deep understanding of a typical IT function, including enterprise architecture, strategy, governance, systems integration, application development, service delivery and infrastructure. Experience working with Private Equity and senior IT stakeholders Adept at building strong working relationships with senior clients, including influence, advice ...

delivering high‐quality technical support and implementation assistance for Moody’s Insurance enterprise software solutions, while embedding AI‐enabled ways of working to improve service quality and customer outcomes. Provide high‐quality technical support and implementation assistance for enterprise software solutions, ensuring an excellent customer experience Deliver technical support … speed and consistency of issue resolution Collaborate closely with Product, Engineering, Cloud Operations, and Customer Success teams to resolve customer issues and continuously improve service delivery Build a strong understanding of customer workflows, business processes, and operational challenges to provide effective, context‐aware support Contribute to knowledge‐sharing ...

covering 5G Slicing, Satellite and Fixed Wireless Access products within Vodafone Business. You will be accountable for the end to end strategy, roadmap and delivery of this portfolio, leading a team of Product Managers to drive innovation, commercial performance and customer value. This role combines portfolio leadership and hands … Deliver and execute the overall product portfolio strategy and roadmap for 5G Slicing, Satellite and FWA, aligning with Vodafone Business priorities while balancing innovation, delivery capacity and commercial outcomes, ensuring strong governance across the full product lifecycle from discovery to retirement, and driving clear product accountability and decision-making ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Enterprise Windows ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Cisco switching ...

networking tools) Drive patching, vulnerability remediation (Tenable/Nessus) & cyber compliance (Cyber Essentials+) Support incident, problem & change across infrastructure and networking Assist with project delivery and hardware deployments (multi-site) Collaborate with internal teams and 3rd parties to ensure reliable service delivery Skills/experience: Cisco switching ...

data systems Act as a strategic advisor on the BP UK, aligning technology capabilities with energy market demands Drive automation and efficiency in IT service delivery and support Manage relationships with vendors, exchanges, and technology partners Lead IT governance initiatives, including architecture reviews and investment prioritisation What … cybersecurity in trading environments Master’s degree in Computer Science, Engineering, or a related field Strategic thinker with a hands-on approach to delivery Strong business acumen and understanding of energy markets Excellent communication and stakeholder management skills Passion for innovation and emerging technologies Job Based In London ...

support (iPhone/iPad/basic Mac), & networking fundamentals (TCP/IP, WiFi, VPN, DNS) Excellent problem-solving skills with a proactive approach to service delivery First-class communication skills with the ability to explain technical concepts to non-technical users Ability to work independently, manage multiple priorities ...

communications Respond to client requests and work with internal teams to coordinate solutions Develop an understanding of client requirements and how software solutions support service delivery Assist with client reviews, contract renewals, and ongoing account development Projects & Team Collaboration Work closely with Client Services, Product, Support, Development ...

enhanced reporting Manage integrations and financial data flows across platforms Partner with Finance, IT, and business teams to deliver change Oversee vendors and service delivery against SLAs Lead UAT, change management, and release processes Support users through training, documentation, and ongoing improvement Required Experience Deep specialisation in Netsuite ...

inside scope) Location: London, United Kingdom (Client Site 4-5 days a week) Role Type: Client-facing/Financial Services Delivery Role Purpose Responsible for the end-to-end management and delivery of complex, multi-stream projects within a client banking environment. This includes leading business change initiatives … financial services organisations , partnering with business and technology stakeholders to deliver measurable outcomes aligned to regulatory, operational, and strategic priorities . Key Responsibilities Project Delivery Lead the delivery of complex change projects across business and technology domains within a banking environment. Manage full project lifecycle from initiation through ...

Working with a leading Global Systems & Service Tech Integrator, we have an exciting opportunity for a Business Continuity Manager to join at a key phase of growth, helping lead and drive Business Continuity Strategy & Governance, and provide expertise in ISO 22301. Reporting to the Head of Assurance, the Business … Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation. Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with Bell’s continuity requirements, particularly for critical services, fostering resilience across the supply chain. Experience: Minimum of five years’ experience ...

Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation. Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with Bell’s continuity requirements, particularly for critical services, fostering resilience across the supply chain. Experience: Minimum of five years’ experience … continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards. Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification ...

global financial services firm is seeking a Head of Cyber Security to enhance its service delivery and advisory capabilities. This senior leadership role is critical in managing cyber risks and ensuring compliance with global regulations. Candidates should have over 10 years of leadership experience in cyber security, particularly ...

role in transforming complex business processes, technical requirements, and AI-driven workflows into seamless digital experiences. Working closely with product, engineering, and delivery teams, you will take ownership of the full design lifecycle—from research and discovery through to wireframing, prototyping, testing, and optimisation. Projects will include AI-powered … workflows, onboarding experiences, digital dashboards, operational platforms, customer-facing applications, and service delivery tools. Key Responsibilities Design intuitive user journeys, wireframes, prototypes, and user interfaces for web-based and AI-powered platforms. Conduct user research, usability testing, and user feedback analysis to inform design decisions. Translate complex business ...