151 to 175 of 233 Service Delivery Jobs in London

ability to manage competing priorities in a dynamic, fast-paced environment. You will be responsible for ensuring all Collateral clients receive exceptional service while maintaining and growing Annual Recurring Revenue (ARR). This includes oversight of the complete client lifecyclefrom onboarding through expansion and renewalproactively identifying risks to client … deliver solutions that drive business value and adoption. The role combines technical operations knowledge with strategic account management. Day-to-day responsibilities span service delivery, client support and escalations, relationship management, and representing client needs back into the product development cycle. This is an ideal opportunity for someone ...

customer-focused IT Technician to join their team for an initial 8 weeks, possibly longer and possibly permanent. Reporting to the Technology Lead and Service Delivery Lead, you'll provide first-line IT support, help maintain their IT infrastructure, and assist with the delivery of technology projects … asset registers, software licences and equipment inventories. Prepare, redeploy and manage IT equipment, ensuring adequate stock levels. Liaise with third-party suppliers and service providers. Monitor mobile device and router usage and carry out routine system maintenance. Support IT projects and attend company sites when required. Contribute to continuous ...

impact with clear, actionable recommendations Support customers in resolving issues such as blocklisting, spam traps, or inboxing challenges, framing solutions in business terms Monitor delivery metrics, create data-driven plans, and communicate results in a structured, impact-focused format Quantify improvements in deliverability performance, inbox placement, and engagement metrics … through documentation of best practices and lessons learned Maintain a professional demeanor and executive presence in customer interactions, presentations, and internal discussions Participate in service delivery that supports Customer Success renewal processes Track project scope and timeline adherence, communicating risks proactively to management Learn budget management fundamentals ...

Practice Solutions team leads the Firms innovation initiatives, supporting our lawyers in client delivery excellence. The team has deep expertise in working with established and emerging technologies, data analytics and data science, knowledge solutions and process re-engineering. The Practice Solutions team works with our lawyers to identify innovative … global team from day one. Practice Solutions is White & Case's specialist team focused on leveraging AI, legal technology, and data to enhance legal service delivery, led by Chief Innovation Officer Isabel Parker. The team integrates expertise in technology, data science, research, market intelligence, process excellence, and change ...

infrastructure, engineering, and construction projects. Operating from 26 strategic locations in 4 continents, we provide responsive, high quality, multi-disciplinary services to support the delivery of complex and challenging projects, globally. We continuously strive to improve how we deliver services to our clients and feel incredibly proud … world. The Opportunity We are seeking an experienced Project Controls Lead to join our growing Data Centre division, playing a pivotal role in both delivery excellence and client partnership. This is a senior, client-facing position for an individual who combines strong technical project controls expertise with the ability ...

iLottery business, covering platforms, operations, customer implementations, and supporting services. Develop and complete a risk-based audit plan addressing regulatory, operational, security, technology, and service delivery controls. Coordinate and lead all aspects of external audits and certifications supporting lottery customers, including but not limited … Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). About ...

iLottery business, covering platforms, operations, customer implementations, and supporting services.* Develop and complete a risk-based audit plan addressing regulatory, operational, security, technology, and service delivery controls.* Coordinate and lead all aspects of external audits and certifications supporting lottery customers, including but not limited … Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).****About ...

responsibilities Provide end-to-end application or infrastructure service delivery to enable successful business operations of the firm Support the day-to-day maintenance of the firm’s systems to ensure operational stability and availability Assist in the monitoring of production environments for anomalies and address issues utilizing ...

legal technology, helping deliver smarter, more efficient legal services and building scalable, data-driven solutions. Key Responsibilities: Data & Innovation: - Identify opportunities to improve legal service delivery through data, AI and automation - Analyse firm-wide datasets (financial, client, operational, knowledge) to uncover insights - Translate business challenges into data ...

Collaboration: Align with sales leadership to integrate partner motions into broader market expansion goals.* Market Expansion: Build a diverse network of partners that enhances service delivery and customer value.* Operational Excellence: Serve as a "hands-on" leader, actively participating in high-impact deals and partner development.**What ...

Excel skills. Understanding of risks and priorities in international finance teams. Personal Attributes: Professional, confident, and self-assured demeanor. Commitment to high-quality service delivery. Strong organizational skills with the ability to prioritize and meet deadlines. Attention to detail and a proactive approach to problem-solving. Highly motivated, adaptable ...

teams and the challenges businesses encounter in strengthening their defences. If you've worked in a cybersecurity team, led advisory engagements through a managed service provider, or helped organisations tackle security challenges, this is your chance to apply that expertise on a larger scale. As a CISO Advantage Field … using agreed formats and cadences set by Product leadership. Submit regular regional feedback reports covering adoption blockers, commonly requested features, competitive intelligence, and MSP delivery challenges. MSP Partner Enablement Serve as the primary field resource for CISO Advantage MSP partners within your region, the person partners contact when they ...

. These are security‐specialist firms operating at scale — running 24×7 SOCs, delivering managed threat intelligence, and integrating platform‐grade tooling into their service stack. This is not a transactional sales role. It is a strategic ecosystem play — and you will build it from first principles. Also, this … enablement frameworks. Work directly with MSSP SOC leads, security practice heads, and CTO‐level stakeholders to architect integrations that embed Cyble capabilities into live delivery workflows. Drive co‐branded joint offerings, shared GTM materials, and partner‐specific use case packaging for CTI‐as‐a‐Service, DRPS, EASM, CSPM ...

ongoing enhancements aligned with business needs. Key Responsibilities Platform Support Provide L2/L3 support across SharePoint farms Troubleshoot incidents, resolve defects, and manage service requests Ensure high availability and performance of the platform Enhancements & Configuration Deliver minor enhancements and configuration changes , including: Site updates and improvements Workflow modifications …/UX tweaks Automation enhancements Administration Manage and maintain: SharePoint Servers and Farms Service Applications Content Databases Support integrations with: Active Directory (AD) SQL Server Gateways and related infrastructure Environment Management Support Dev, QA, and Production environments Manage deployments, migrations, and validation activities Ensure smooth promotion of releases across ...

fast growth tech client is recruiting a System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly to enable client satisfaction. PRINCIPLE ACCOUNTABILITIES • Maintain excellent product knowledge of all company products and services. • Contribute and maintain a technical … library keeping relevant information up to date. • Provide input for scaling systems as required and technical advice and risk assessments to Service Delivery Manager as required. • Invest time in understanding current and new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/EXPERIENCE • MCSA: Office ...

operational changes, ensuring a secure, stable, and well-performing cloud environment. The successful candidate will work closely with internal teams to support ongoing service delivery and platform reliability. Key Skills from the Cloud Infrastructure Engineer: Must have proven experience managing and supporting Cloud Platform Operations Proven hands … Incident Management. Key Responsibilities from the Cloud Infrastructure Engineer: Provide day-to-day support and administration of the Azure cloud platform. Implement operational changes, service requests, and infrastructure improvements. Support and maintain Infrastructure as Code (IaC) deployments using Terraform. Manage Azure networking, virtual machines, storage, and platform services. Administer ...

team of lawyers and paralegals across a broad commercial contract portfolio Manage team capacity, workflows, quality and client stakeholder communication Support the negotiation and delivery of a wide range of commercial, media and tech contracts Help shape and refine a progressive legal service delivery model Contribute ...

team of lawyers and paralegals across a broad commercial contract portfolio Manage team capacity, workflows, quality and client stakeholder communication Support the negotiation and delivery of a wide range of commercial, media and tech contracts Help shape and refine a progressive legal service delivery model Contribute ...

support, and more. Our client, a leading London-based technology and managed services provider, is hiring an Automation Engineer to help drive innovation across Service Desk operations and IT automation. This is an opportunity to join a business that is transforming enterprise connectivity, managed IT, and cybersecurity services through … modern fibre network and fully in-house delivery model. With a strong reputation for technical excellence, operational quality, and customer experience, the organisation continues to invest heavily in automation, infrastructure, and modern service delivery. As an Automation Engineer, you'll play a key role in improving operational efficiency ...

superior client insights, innovative solutions, and profitable growth. The Role The Managing Partner, Growth Analytics, Omnicom Media EMEA will be responsible for empowering the delivery of embedded data, technology and analytics talent within key regional clients. This role will work closely with embedded teams across data science, audience analytics … programmes and deliver comprehensive data, technology and analytics services. This role will partner with client leadership teams in presenting a unified approach to the delivery of specialised data, technology and analytics services, driving the commercial success. Responsibilities 1. Lead High‐Profile Client Engagements Act as the senior partner ...

firm's legal technology, AI, and innovation strategy. This role will be responsible for identifying, implementing, and optimising technology solutions that enhance legal service delivery, improve efficiency and support business transformation. Key Responsibilities Develop and deliver the legal technology and innovation roadmap. Evaluate and implement legal technology ...

Collaboration: Align with sales leadership to integrate partner motions into broader market expansion goals. Market Expansion: Build a diverse network of partners that enhances service delivery and customer value. Operational Excellence: Serve as a “hands‐on” leader, actively participating in high‐impact deals and partner development. What ...

Specialist, you’ll play a critical role in setting clients up for long-term success. You’ll be their first real interaction with our service delivery team, and how you guide them through the early stages of their journey will shape their trust, confidence, and experience with Yonda ...

Collaboration: Align with sales leadership to integrate partner motions into broader market expansion goals. Market Expansion: Build a diverse network of partners that enhances service delivery and customer value. Operational Excellence: Serve as a hands‐on leader, actively participating in high‐impact deals and partner development. What ...

become the firm's first dedicated data specialist. You will help shape how the firm uses data, AI and knowledge assets to improve legal service delivery. You will work closely with lawyers, IT, Risk, Finance, Marketing and innovation colleagues to build data models, develop reporting, support AI-ready knowledge ...