151 to 175 of 665 Service Delivery Jobs in London

automation and systems administration The ideal candidate will drive operational excellence, foster a culture of continuous improvement and implement cutting‐edge solutions that enhance service delivery and client satisfaction. If you thrive in a fast‐paced managed services environment and have a passion for innovation and secure, scalable … infrastructure, we want to hear from you. Job responsibilities Identify and implement innovative solutions to improve service delivery and reduce manual effort. Champion the use of emerging technologies and best practices across both Conosco and client environments. Collaborate with internal stakeholders to align technical initiatives with business goals. ...

Ireland 2028 Limited is recruiting a Service Delivery Manager to oversee ICT services delivery for UEFA EURO 2028. Based at Wembley Stadium with UK-wide travel, the role will manage an outsourced partner, drive service reviews and ensure uptime and security across all ICT services. … successful candidate will coordinate incident responses, develop KPIs, manage budgets, and lead cross-functional teams to deliver a world-class ICT service for a major international tournament. #J-18808-Ljbffr ...

seeking a Service Delivery Manager to govern managed services, ensuring alignment with contractual scope, SLAs, and business outcomes across assigned customers. The role blends financial accountability, service performance management, and customer leadership to deliver a high-quality customer experience. You will lead governance forums, drive continuous improvement … coordinate across internal teams to ensure timely, compliant service delivery. #J-18808-Ljbffr ...

place! Agentforce is the future of AI, and you are the future of Salesforce.**Role Overview**Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go-to-market programs.As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field Service ...

Reporting To: Connor Rowden Description As a Senior Consultant you will play a key role in helping organisations strengthen their cyber resilience through the delivery of Solis Security's professional services. Working across Cyber Incident Exercising (CIE), Managed Detection and Response (MDR) and Incident Response (IR), you will partner … with clients, delivery teams and commercial stakeholders to design, deliver and continuously improve services that help organisations prepare for, respond to and recover from cyber threats. This role offers the opportunity to work on a diverse range of engagements, supporting clients across multiple sectors and geographies. You'll lead ...

manage executive customer relationships. The ideal candidate brings a deep background in Life Sciences (pharma, biotech, medtech) combined with IT or management consulting delivery experience, acting as a strategic advisor to customers, partners, and internal teams. You will sit at the forefront of AI transformations that accelerate drug commercialization … streamline field engagement, and modernize operations through intelligent, autonomous agents. ResponsibilitiesLeverage AI tooling and workflow automation to optimize program delivery, reduce manual overhead, and drive efficiency for your project teams. Define the program strategy, governance, and management approach, ensuring alignment with executive stakeholders on key objectives and business outcomes. ...

manage executive customer relationships. The ideal candidate brings a deep background in Life Sciences (pharma, biotech, medtech) combined with IT or management consulting delivery experience, acting as a strategic advisor to customers, partners, and internal teams. You will sit at the forefront of AI transformations that accelerate drug commercialization … streamline field engagement, and modernize operations through intelligent, autonomous agents. Responsibilities Leverage AI tooling and workflow automation to optimize program delivery, reduce manual overhead, and drive efficiency for your project teams. Define the program strategy, governance, and management approach, ensuring alignment with executive stakeholders on key objectives and business ...

transformation and strengthening the controls required to deliver scalable, secure and supportable technology change. The role exists to connect business priorities, architecture direction, technical delivery, PMO governance and operational readiness, ensuring programmes move from scoping through delivery into production with clear ownership, risk management and measurable value. What … doing Technical programme delivery: Lead complex technical programmes across discovery, planning, delivery, transition and closure, maintaining control of scope, risks and decisions. Cloud, applications and integration: Coordinate delivery across Azure, applications, integrations, data platforms and digital services, ensuring solutions are supportable and secure. Architecture alignment: Partner with ...

transformation and strengthening the controls required to deliver scalable, secure and supportable technology change. The role exists to connect business priorities, architecture direction, technical delivery, PMO governance and operational readiness, ensuring programmes move from scoping through delivery into production with clear ownership, risk management and measurable value. What … doing... What you'll be doing.... Technical programme delivery: Lead complex technical programmes across discovery, planning, delivery, transition and closure, maintaining control of scope, risks and decisions. Cloud, applications and integration: Coordinate delivery across Azure, applications, integrations, data platforms and digital services, ensuring solutions are supportable ...

# Director of HR AI Tech & Transformation (GTM, Capability & Delivery)Newcastle Bank House, Glasgow, Manchester, LondonApply for this job* Permanent* Executives* Strategy & Transformation* ID 431954-en\\_GB## **Capgemini Invent: Why Join us?**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative … staying ahead of advances in employee‐experience tooling such as Viva, Copilot and Gemini, and helping clients understand how these developments reshape communication, knowledge, service delivery and the wider role of HR.* **Overseeing the delivery of complex HR technology engagements**, ensuring solutions integrate effectively across Microsoft Teams ...

Logicor is seeking a Service Delivery Manager to own the ITSM framework for its Business Technology portfolio across Europe. The role focuses on end-user computing, network and cloud infrastructure, cybersecurity operations, and core enterprise applications, including ERP and HR systems. You will drive governance, define measurable service ...

DIGITEC GmbH in the United Kingdom seeks a Service Delivery & Supplier Manager to own the end-to-end service lifecycle for D3 and OMS platforms, from validation to BAU. You will govern service levels and drive supplier procurement across global, multi-vendor SaaS environments. Collaborating with ...

leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily operations oversight … driving service quality initiatives. This position offers competitive compensation and a supportive work environment. #J-18808-Ljbffr ...

London South East Academies Trust is seeking an IT Service Delivery Lead to coordinate the operational delivery of IT services across multiple school sites. You will build strong relationships with Headteachers, School Business Managers and senior leaders while ensuring services meet agreed standards and support the Trust … digital ambitions. In this role, you will lead supplier performance, drive service improvements, and act as the primary escalation point for operational issues, delivering #J-18808-Ljbffr ...

leading a team and driving improvements, this is the opportunity you've been looking for. Key ResponsibilitiesLead, mentor and develop the internal IT teamOwn service delivery, escalations and operational performanceDrive ITIL best practice, service improvements and user satisfactionManage third-party suppliers, partners and technology vendorsSupport project delivery … interested in candidates who have worked within mid-sized organisations where they've worn multiple hats and taken ownership across infrastructure, cloud, cyber security, service delivery and projects. Package65,000 - 75,000 Basic SalaryPlus:25 days holiday + bank holidaysEnhanced pension schemeLife assuranceHealthcare benefitsEmployee Assistance ProgrammeEnhanced family-friendly ...

team and driving improvements, this is the opportunity you’ve been looking for. Key Responsibilities Lead, mentor and develop the internal IT team Own service delivery, escalations and operational performance Drive ITIL best practice, service improvements and user satisfaction Manage third-party suppliers, partners and technology vendors … Support project delivery and business technology initiatives Act as the senior escalation point for complex technical issues Microsoft Cloud & Modern Workplace Administer and optimise Microsoft 365 Manage Azure infrastructure and cloud services Own Microsoft Entra ID, identity and access management Manage Intune and endpoint security policies Administer Microsoft Defender ...

Ashdown Group is seeking an IT Project & Service Delivery Manager in Kingston, operating in a hybrid role. You will orchestrate delivery of IT and infrastructure projects, ensuring governance, risk, and dependencies are managed across teams and suppliers to meet business outcomes. The role focuses on structured delivery ...

Wealth Management is recruiting a Service Delivery Lead for a 12 month FTC in London. You will lead ITIL-aligned service management activities, chair the Change Advisory Board, and act as Major Incident Manager when required. You will work closely with the LGT Group to drive continual … service improvement and ensure robust governance across incident, problem, and access management. The role focuses on delivering high-quality IT support services, improving user experience, and coordinating #J-18808-Ljbffr ...

This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes inlarge scale organizations. The role involves a high level of stakeholder management ...

This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes in large scale organizations. The role involves a high level of stakeholder management ...

Apex Group is seeking a strategic Head of Cyber Advisory & Service Delivery to lead our global cyber security services and advisory capability across regulated financial services. The role emphasizes governance, risk management, and client-focused delivery in a complex, multi-jurisdictional environment. The successful candidate will drive … delivery of cyber security services, define operating models, manage KPIs, SLAs, and align with ISO 27001 and other regulatory standards to #J-18808-Ljbffr ...

work onsite Monday - Friday for the first 90 days. About the Role The Regional IT Team Lead is the backbone of day-to-day service delivery execution across their region. This role exists to protect the integrity of the support queue, shield analysts from chaos, and ensure every … levels of the organization. Experience working within ITSM frameworks and a solid understanding of SLA management. Nice to Have ITIL Foundations certification or equivalent service management training. Prior experience in a formal team lead or shift lead capacity within an IT service desk. Familiarity with enterprise tooling such ...

Wealth Management UK LLP is recruiting for a Service Delivery Analyst on a 12 month fixed-term contract in London. The role focuses on service management, governance and ITIL-aligned practices, with responsibilities spanning CAB leadership, major incidents, and end-to-end lifecycle management. You will collaborate … with the LGT Group and internal teams to improve service quality, drive continual improvements, and ensure audit readiness. #J-18808-Ljbffr ...

Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Change & Release Manager to join our team and lead the delivery of complex cloud solution projects. In this role you will stand up the Change & Release Management function to govern and manage changes during … will govern and manage all change and release activities across the AWS-hosted HMRC DCE estate during the Run & Operate phase, ensuring controlled service transitions, minimal disruption to live environments, and alignment with HMRC’s ITIL-based change governance framework. The role acts as the primary AWS interface into ...

Senior AV Service Engineer £48,000 - £55,000 DOE + Car Allowance + Overtime + Benefits Location: London/Field Based Contract: Permanent, Full-Time Travel: Predominantly London, with occasional UK and European travel The Opportunity Are you an experienced AV Service Engineer looking for a senior role … leading AV and collaboration technologies, and become a trusted technical resource for both customers and fellow engineers? We're looking for a Senior AV Service Engineer to join an established service team supporting professional Audio Visual, Video Conferencing and Unified Communications (AV/VC/UC) environments. This ...