76 to 100 of 663 Service Delivery Jobs in London

Service Transition Manager Department: Technology Employment Type: Permanent - Full Time Location: London Reporting To: Andrew Henden Description As an IT Service Transition Manager at Foster + Partners , you will play a key role in ensuring technology services are designed, delivered and transitioned seamlessly into operation. Working across infrastructure … service delivery and project teams, you will help shape how change is governed and implemented, driving service excellence while ensuring projects align with strategic business goals and deliver lasting value. This role is ideal if you want to: Lead the successful transition of technology services from project ...

AbsoluteLabs is looking for an experienced Service Delivery Manager to lead and manage client-facing technology service delivery engagements. This role will be responsible for ensuring the successful delivery of support, maintenance, enhancement, and operational services across key client accounts. The successful candidate will … primary point of contact for clients, manage offshore delivery teams, oversee incident and service management processes, and ensure that client issues, #J-18808-Ljbffr ...

Creative ITC is seeking a Service Delivery Manager to oversee contract obligations and drive continuous service improvements across a portfolio of accounts. The role focuses on governance of SLAs/KPIs, on-time service delivery, and effective collaboration with client stakeholders, delivery teams … sales to maximize value. The SDM will own escalation processes, sign off on service reports, and run monthly reviews, ensuring services align with contractual obligations and client expectations. #J-18808-Ljbffr ...

Wealth Management UK LLP in London is seeking a Service Delivery and Support Manager on a 12-month fixed-term contract to lead the Service Centre and Service Delivery teams, ensuring high performance and continuous improvement. You will own incident management, CAB change enablement ...

around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton … where you truly belong, join us to make a difference. Job type Experienced Professional Workplace Hybrid Your Responsibilities We are looking for an IT Service Delivery Analyst to join the Technology team in providing 2nd and 3rd line support to the business. The role requires strong technical capability ...

Regional Vice President Sales - Service Cloud Location: United Kingdom - London Remote Type: Office - Flexible Time Type: Full time Job Description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales … agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Service Cloud Service Cloud is Salesforce's complete agentic service platform - built for every type of service, in any industry, across any channel. Powered ...

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Job Title ICT Service Delivery Shift Technician Working schedule … Pattern Business Sector Data Centre Solutions - Critical Environments Location London, UK Purpose of Job To control and implement deliverables against all allocated Customer Specific Service Level/KPI Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues ...

Wealth Management UK LLP in London seeks a Service Delivery Lead for a 12-month fixed-term contract. The role focuses on ITIL-aligned service management, governance, and continual service improvement across incident, problem and change processes. You will lead CAB activities, manage major incidents when … required, and collaborate with LGT Group to optimise service delivery and auditing readiness. Strong communication and stakeholder engagement are essential. #J-18808-Ljbffr ...

audit leadership, Transformation, Audit Quality, Data Analytics, IT and third‐party providers to ensure a cohesive and effective operating model that supports the audit service line in delivering quality and efficiency through technology. Own and develop the overall ATT support model, defining structure, operating approach and service delivery … meeting business demand. Oversee the transition of ATTs from Transformation into BAU support, ensuring clear handover, readiness and sustainability of support processes. Lead the delivery of support across the ATT landscape, ensuring issues are managed effectively and that audit teams receive timely, high‐quality support. Act as the senior ...

Quartzenterprises in London is seeking a Head of Service Delivery for a 12-15 month FTC to oversee IT service delivery across multiple regions. You will establish service management processes, align ITIL practices, and drive continuous improvement to meet SLAs and client expectations. The role … requires strong leadership, excellent stakeholder communication, and a customer-centric mindset to mentor a high-performing team and ensure consistent service quality. #J-18808-Ljbffr ...

Title: Service Delivery Engineer (Network Engineering) Salary Range: Competitive based on experience Location: London, UK Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard … story. means helping shape our vision, structures, and systems; playing a key‐role as we launch into our ambitious future. We're looking for Service Delivery Engineers to work on our NextGen connectivity platform. This is an outstanding opportunity to help build an ambitious future for our flagship ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.## **About Agentforce Service**Agentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered … Agentforce, it is the only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning **customer service, IT Service Management (ITSM), and HR service** to unify service delivery ...

CTERA is seeking a highly technical, hands‐on Director of Service Delivery‐ Internationals to lead the Service Delivery organization across EMEA and APAC. You will manage a team of approximately six engineers and remain closely involved in customer delivery and operational execution. The role reports … Global Services with a focus on strategic leadership, risk mitigation, and exceptional customer satisfaction through delivery excellence. #J-18808-Ljbffr ...

summary As a member of the Digital Assurance team within Digital Services, you will be responsible for the Operational delivery of services and staff within your team. Driving efficiency, good practice and a passion for every customer getting an excellent service must be a key driver. Being … senior figure in the Digital Services department, you must be able to adapt yourself to the different services that you line manage. Maintain service for customers and continually improving that service. A proactive worker thinking outside the box to maintain or reinstate service for customers driving efficiency. Career ...

DIGITEC GmbH seeks a Service Delivery & Supplier Manager to own the end-to-end lifecycle for our D3 and OMS platforms—from validation to onboarding, go-live and BAU. You will govern service levels globally, define and improve the service delivery framework, and steer supplier ...

Telefónica Tech is seeking a Service Delivery Associate to manage the operational relationship with assigned customers in the UK, within the Service Delivery Office. You will support Tier 2 activities, develop customer understandings, and contribute to service reviews and reporting. You will create … update customer documentation, drive improvements, and support the SDMs with reporting, onboarding, and continuous service enhancement across ITIL-aligned processes. #J-18808-Ljbffr ...

support clients operating Microsoft Dynamics 365 Finance & Operations in a live, business‐critical environment. This role is focused on post‐go‐live support, service delivery, and long‐term client success, rather than greenfield implementation. You will work across multiple customers simultaneously, managing a varied caseload of incidents, service … strong consulting background with real experience of implementing D365 for a variety of clients and have a solid consulting mindset and skillset. Key Responsibilities Service Delivery & Case Management Own and manage a portfolio of support, service and advisory cases across multiple clients, balancing priorities, urgency, and business ...

location: London, White City, hybrid 1-2 days a week on site Contract Type: Permanent The team You'll be joining the Network Engineering & Delivery function within Group Technology's Architecture & Networks team, reporting to the Head of Architecture & Solutions. This team is responsible for building and operating … through to broadcast media transport and cloud connectivity. We're evolving towards a NetDevOps operating model where automation, infrastructure-as-code, and engineering-led service management are central to how we work. The role The Network Service Manager is a pivotal leadership role responsible for the operational excellence ...

Müller’s Solutions is seeking an experienced Service Delivery Manager with mandatory Airline/Aviation industry experience to lead end-to-end IT service delivery from Saudi Arabia. You will manage client relationships, ensure SLA/KPI compliance, and coordinate cross-functional teams to deliver high … quality IT services. Key responsibilities include incident and escalation management, service reviews, and performance reporting. #J-18808-Ljbffr ...

Retail Company in London/Amsterdam is seeking an IT Service Delivery Manager on a 1-year fixed term contract to lead regional service delivery, incident and change management, and to drive end-to-end support across stores and offices. The role requires extensive ITIL-based ...

Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to drive global cyber security strategy, advisory capabilities, and service delivery across financial services, asset management, and fund services. The role balances risk, governance, and operational excellence while partnering with technology and client teams. … Based in a regulated, multi-jurisdictional environment, you will lead a global team, own service delivery, define KPIs, and ensure resilience and regulatory alignment. #J-18808-Ljbffr ...

worldwide. These are the different areas that you can explore: Technical : Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours. Creative : Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live … broadcasts. Operations : Reviewing, improving and strategising how we improve the efficiency of delivery across the globe. Projects: On-site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival ...

Apex Group Ltd is seeking a Head of Cyber Advisory & Service Delivery to lead global cyber security services across our regulated financial services platform. You will shape strategy, governance, and client-facing delivery in a multi-jurisdictional environment. Responsibilities include owning the end-to-end cyber service delivery, defining operating models, tracking KPIs, and ensuring regulatory alignment across GDPR, DORA and other frameworks while partnering with Technology, Operations and #J-18808-Ljbffr ...

deliver high-quality technical solutions for customers across post-production, broadcast, production and live services environments. Working closely with Sales, Technical Solutions, Professional Services, Service Delivery and vendor partners, the role is responsible for understanding customer requirements, designing appropriate solutions, supporting commercial opportunities and ensuring a smooth transition … shared storage, archive, ingest, transcoding, media asset management, workflow orchestration, cloud, hybrid and remote production services. Provide technical input into proposals, scopes of work, service descriptions, statements of work, tender responses and customer presentations. Create and confidently deliver technical presentations, demonstrations and solution walkthroughs to internal and external audiences. ...

across multiple sites, standardising Technology Platforms & establishing consistent IT Support & MSP provision. The role combines hands-on IT Management with team leadership, Technology Strategy & Service Improvement across x3 London sites. A key focus will be bringing predominantly Microsoft environments into a Shared IT Operating Model, aligning platforms, consolidating … provision and developing consistent service standards. This opportunity would suit an IT Manager with proven management experience who can lead day-to-day operations while overseeing IT Standardisation, Supplier Selection & Service Improvement. ROLE: IT Service Delivery : Lead IT Services, Infrastructure & Support, ensuring reliable delivery ...