176 to 200 of 787 Service Delivery Jobs in London

sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers … exceptional, strategically minded Principal AI Quality Engineer to drive our AI-driven global QA strategy from the front. Reporting to the Global Head of Service Delivery within Technology, you will be the most senior quality voice in the organisation, shaping how quality is engineered across Fourth’s systems ...

sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management/procurement, HR/benefits and payroll services now serves customers … exceptional, strategically minded Principal AI Quality Engineer to drive our AI-driven global QA strategy from the front. Reporting to the Global Head of Service Delivery within Technology, you will be the most senior quality voice in the organisation, shaping how quality is engineered across Fourth’s systems ...

Engagement Executive | Network & Security Consultancy | London | £30,000–£45,000 Are you an organised, customer-focused professional looking to build a career across project delivery and customer success in the tech sector? A fast-growing network and security consultancy in Moorgate is hiring a Customer Engagement Executive to join … their team — a varied, client-facing role sitting across project coordination, service delivery, and customer success. The Role You'll work closely with sales, technical, and leadership teams to coordinate client projects, support service reviews, and ensure customers get maximum value from the business's services. ...

Siemens Industry Software GmbH is seeking a Director of Global Service Delivery (SD) to lead the end-to-end engineering support for Americas, EMEA, and APAC. You will define the SD strategy, operating model, and performance standards while managing a distributed team across multiple countries. The role focuses … service quality, governance, and continuous improvement. The position requires extensive senior leadership experience, strong English communication, and the ability to drive #J-18808-Ljbffr ...

Zayo network is secure, resilient, cost-effective and compliant while delivering an exceptional environment for employees, customers and operational teams. Working closely with Engineering, Service Assurance, Procurement and Finance, the role drives supplier performance, operational efficiency and continuous improvement across the estate.**Key Responsibilities****Technical Facilities, ISP & ILA Estate … requirements* ISO standards* Environmental legislation* Internal governance policiesAct as the operational owner for facilities-related audits.**Cross Functional Collaboration**Work closely with:* Engineering* Service Delivery* Service Assurance* Procurement* Finance* Legal* Security* Property partners* Customers where requiredSupport network expansion projects and customer deployments.**Key Accountabilities*** Operational availability ...

legal function , with particular emphasis on AI, legal technology and process improvement . Key Responsibilities Lead and develop the Legal Operations strategy , improving legal service delivery, processes and ways of working. Drive the adoption of legal technology, automation and AI-enabled tools across the function. Identify practical … areas such as drafting, research, contract review, knowledge management, matter triage and reporting. Establish scalable processes across matter intake, contracting, workflow management and legal service delivery. Define and track Legal KPIs, management information and performance reporting . Partner with senior stakeholders across Technology, Finance, People and Strategic Projects. Provide ...

better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title : Service Delivery Manager Location: London, Uk ( Hybrid mode at client location ) Role Summary: Minimum overall experience of 15 years - Minimum of 10 years’ experience … CISA, CISM, Required (atleast two) OEM certifications. Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations ...

from strategy through transformation, and run the programme self-sufficiently in front of the client. You'll design the target operating model and the service-delivery model that runs it, put AI and agents at the core rather than bolted on, and carry the organisation through the change. … CEOWhat you'll bringFinance operating-model and GBS design. Deep, hands-on design of the finance target operating model, end to end — the service-delivery model (retained, shared services, global business services (GBS), outsourced and managed services, and the judgement to choose between them), location strategy and delivery ...

lead the team responsible for AI/ML model development and agentic engineering across the three pillars of the AI strategy; AI for Service Delivery, AI for Digital Products and AI for Productivity. This spans the JTC Agentic Platform (MCP-enabled orchestration and validation across JTC systems … engineering expertise with the leadership skills to build and scale a high-performing team in a PE-backed environment.MAIN RESPONSIBILITIES AND DUTIESAI & Agentic Engineering Delivery Lead the design, development and production deployment of AI/ML models and agentic systems across the Group, delivering the prioritised use cases ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … engineering and IT services.Overview Methods is looking for an experienced Technical Architect with a strong Java and Spring Boot background to support customer-specific delivery workstreams and wider digital transformation projects.The role requires hands-on architecture experience across modern service design, integration, cloud-hosted platforms and delivery ...

lifecycle from target-account research and outbound prospecting through discovery, solution positioning, proposal, negotiation and handover. They will work closely with SDRs, Marketing, Solutions, Service Delivery and Customer Success to create sufficient pipeline coverage, forecast accurately and deliver against annual new business targets. Role Objectives Deliver annual … authority and commercial fit. Lead compelling presentations, workshops and proposal meetings tailored to prospect requirements, competitive context and buying-stage maturity. Partner with Solutions, Service Delivery and Customer Success teams to shape achievable solutions, manage implementation expectations and ensure a smooth handover after close. Collaborate with Marketing ...

while delivering meaningful improvements. The organisation Our client is a major organisation responsible for a complex property environment in London, with an emphasis on service quality, collaboration, sustainability and continuous improvement. The role offers a salary of £70,000-£75,000, alongside a wider benefits package including pension … Systems Governance & Optimisation, and the centralisation of relevant building management processes. This isn't solely a traditional building operations role. You'll understand FM service delivery while bringing particular strength in CAFM, governance, process improvement and transformation. Key responsibilities include: * Taking strategic ownership of CAFM systems, including governance ...

property operations for commercial and residential real estate customers. It supports critical workflows across property administration, lease and tenant management, service delivery, portfolio operations, compliance, reporting, and stakeholder engagement. Its strong accounting and finance capabilities are a major differentiator, enabling customers to manage the financial complexity of real … thoughtful trade-off decisions that preserve scalability while enabling regional adoption.Establish success metrics for international expansion, including adoption, retention, customer satisfaction, revenue growth, roadmap delivery, regulatory readiness, and market penetration.Represent the product and company externally as a senior product leader in customer meetings, industry events, partner discussions, and strategic ...

Rapport and create strong relationships with guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday, on a shift rota basis between … contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Deliver exceptional customer service and technical support to employees, clients and visitors, ensuring a positive user experience at all times. Act as a key point of contact ...

DescriptionWe’re looking for a service performance lead to join our team here at Starbucks. A place where you’re valued, challenged, and inspired. Where your voice is brewed into everything we do. At Starbucks, we’re all about you.As part of this role, you’ll be responsible … ensuring the reliable and effective delivery of technology services across EMEA. You will drive service performance across internal teams and external vendors, ensuring services meet the needs of baristas and customers. You will focus on service stability, incident management, and continuous improvement, while supporting the transition ...

Join a growing digital services team helping organisations design and deliver human-centred digital services that create real-world impact. As a Senior Service Designer , youll lead strategic service design, working closely with clients, users and multidisciplinary Agile teams to improve existing services and create new propositions. … responsibilities: Lead strategic planning across complex services. Create service blueprints, service maps and value propositions . Lead workshops and facilitate stakeholders towards shared outcomes. Design and improve user-centred services . Translate complex organisational and technical problems into clear solutions. Work closely with Agile teams, clients and senior ...

create a legal operations capability from the ground up, with strong executive sponsorship and significant scope to shape strategy, technology adoption, AI implementation, service delivery and operational excellence across a global legal, compliance and governance function. The opportunity You will: Develop and deliver the legal operations strategy … roadmap Design and optimise legal service delivery models across multiple jurisdictions Lead legal technology and AI transformation initiatives Drive process improvement, automation and operational efficiency Build data, reporting and KPI frameworks to demonstrate value and performance Manage legal spend, external counsel programmes and vendor relationships Lead change management ...

will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement. Key Duties Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice. Develop, integrate, test … maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform. Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans. Carry out unit, integration and performance testing, investigating and resolving issues identified during testing. Support day-to-day Salesforce operations, including user ...

want to join us on our journey.We are seeking an experienced Programme Manager to direct the development of one integrated plan between the Future Delivery Strategy and Capital Delivery Change Portfolio into a single, coherent transformation programme. Working closely with executive leaders, business sponsors, programme teams, external consultants … delivery partners, the role will provide strategic leadership, programme management, and stakeholder engagement to ensure that current change initiatives align with the future operating model and delivery strategy. The successful candidate will be supporting the IP Service Delivery Lead creating a clear integrated roadmap, managing interdependencies ...

foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It’s a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self ...

London – Nights – Sunday to ThursdayGrade: Level 5Contract: Contract opportunityWorking Environment: Rail/TelecommunicationsWe are currently recruiting for a Network Change Engineer to support the delivery and ongoing management of critical radio and transmission networks within the London Underground environment.This is an excellent opportunity for an experienced engineer with … background in TETRA radio, transmission systems, network management or operational service delivery, looking to work on technically complex rail telecommunications infrastructure.The RoleAs a Network Change Engineer, you will be responsible for provisioning, modifying and removing network services, as well as supporting software and firmware updates across systems managed ...

Thursday Grade: Level 5 Contract: Contract opportunity Working Environment: Rail/Telecommunications We are currently recruiting for a Network Change Engineer to support the delivery and ongoing management of critical radio and transmission networks within the London Underground environment . This is an excellent opportunity for an experienced engineer … with a background in TETRA radio, transmission systems, network management or operational service delivery , looking to work on technically complex rail telecommunications infrastructure. The Role As a Network Change Engineer, you will be responsible for provisioning, modifying and removing network services, as well as supporting software and firmware ...

foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job DescriptionOur ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared … service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. It's a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self ...

transform the way the public sector operates in the UK. Established over 30 years ago and UK-based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group, to create end-to-end business and technical solutions that are people-centred, safe, and designed … services. Overview Methods is looking for an experienced Technical Architect with a strong Java and Spring Boot background to support customer-specific delivery workstreams and wider digital transformation projects. The role requires hands-on architecture experience across modern service design, integration, cloud-hosted platforms and delivery governance. ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...