26 to 50 of 231 Service Delivery Jobs in London

with the world’s first platform to offer true multi-currency banking. We are looking for an experienced and hands-on Head of Sanctions Service Delivery to Lead our growing Operations Team. Here’s how you’ll be contributing to the team Lead 5 Senior Operations Managers … build out your team Own demand and capacity planning for your team ensuring we have enough staff to support our customers Manage service delivery ensuring your finger is always on the pulse with all queues and customers are not left waiting for responses Maintain strong relationships with Compliance ...

Line Support Engineer, M365, Cloud, MSP, Lead to Consultant, My client is seeking a 3rd line Engineer with a solid background within the managed service space who can look to progress into the next stage of their career. Key Responsibilities Act as the primary escalation point for complex … documentation, and remediation plans Act as a peer reviewer for technical changes and change control submissions, ensuring quality and risk awareness Continuously improving service quality, resilience, and security through independent analysis and recommendations Own and deliver repeatable, high-quality technical managed services, such as: Monthly or quarterly technical health ...

client wishes to hear from strong Service Transition Analysts to join their expanding IT department This is a hybrid role and will require 2 days a week in the office - applicants will need to show that they are strong in the following areas My client is growing its Service Management capability and needs someone who can bring structure, governance, and pace to the Service Portfolio lifecycle. The successful candidate will ensure new and changed services are support-ready, scalable, and moved into live operation with confidence. The role will include Own the Service Portfolio lifecycle. Drive ...

Wanstor! At Wanstor, we help ambitious organisations work smarter and stay secure through technology. Founded in 2002, we are an award‐winning Managed IT Service Provider with a team of over 200 people supporting customers across the UK. Across managed IT, Cloud, Modern Workplace, AI, Networking, and Security … managed services business. This is a high-impact role with end-to-end accountability for operational performance, owning the full lifecycle of service delivery from project implementation through to live managed services. You\'ll be the driving force behind stabilising, standardising, and scaling our operations to support ...

Service Desk Manager - MSP/Microsoft - North London (Hybrid) Are you the kind of Service Desk Manager who wants to build something, not just inherit a process and keep it ticking over? Were hiring a Service Desk Manager for a growing MSP in North London. This … role, not a replacement. The business is around 12 people today, with a service team of 6-7, and the plan is to grow properly over the next few years. Theyre currently around £1.5m revenue, with a target to double that over the next 5 years. (So this isnt ...

pivotal stage of our digital journey and have an ambitious portfolio of digital technology initiatives ahead of us, all grounded around - empowering patients and service users, improving the experience navigating the healthcare system and joining up systems and data across to better meet the needs of citizens. The data … engineering service provides a central platform to support the Trust's data analytics, reporting and day-to-day operational service delivery and responsible for the end-to-end data engineering lifecycle. There are a number of different teams within IT Operations, aligned to specific user needs/ ...

growing portfolio of international clients. Our clients trust us to manage business-critical environments where accuracy, reliability, and professionalism matter. Role Overview The Project Delivery Engineer sits within our Project Management Office (PMO) and is the on-the-ground delivery engine for client projects, deployments, onboardings and onsite … support. This is a hands-on, varied role designed for an engineer who enjoys mixing project delivery with direct client interaction. On any given week you might be building and staging devices for a new client onboarding, attending site to install a server cabinet, walking a new starter through ...

Delivery Support Manager Company: Albany Beck Location: London (Hybrid) Engagement: Permanent About Albany Beck Albany Beck is a consultancy dedicated to delivering tailored talent and operational solutions to our clients across Financial Services and beyond. We partner with top-tier financial institutions to deliver expert consulting and transformation services. … experienced professionals in high-impact roles, helping our clients to navigate complex challenges and realise strategic outcomes. Role Overview Albany Beck is seeking a Delivery Support Manager to support the ongoing growth and success of our consultant base across key client accounts. This role is central to ensuring high ...

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely … face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. ...

LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role This is a multi-faceted role within the IT Service Management team. Working within the Service Design team of the Service Management department, this role is responsible for the acceptance … services offered by IT to the Firm, including all documentation and knowledge, performance standards (and related measurements) and costs, thus providing a foundation for Service Level Management. Additionally, this role may require liaising with non-IT teams using the ServiceNow Service Management Tool to advise on tool introduction ...

Security Services Provider (MSSP). You'll lead a portfolio of customer-facing cyber security projects, working closely with customers, Security Operations, Engineering and Service Delivery teams to ensure successful project delivery from start to finish. If you've managed multiple IT or cyber security projects … track, within scope and on schedule Build strong relationships with customers and stakeholders Lead project meetings and communicate progress clearly Coordinate Security, Engineering and Service Delivery teams Identify and manage project risks and issues Drive continuous improvement and Agile delivery best practice What We're Looking ...

This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes in large scale organizations. The role involves a high level of stakeholder management ...

Service & Operations Manager (Charity) | London (Hybrid) | £60,000 – £70,000 Are you an experienced IT operations management professional who takes pride in simultaneously driving service improvement whilst delivering BaU and leading a small technical team, all while engaging confidently with non-IT stakeholders? This could be the role … days per week in the office) with a competitive salary and strong benefits package. You'll lead day-to-day IT operations across service desk, infrastructure, and cybersecurity, with overall accountability for service quality, resilience, and continuous improvement. You'll manage a small team directly and oversee relationships ...

Lead for Service Delivery and SaLT Trainee Programme About the role Hours: Full year (52 weeks) OR Term-time plus (between 41-44 weeks per year) available Full-time: 5 days, 37.5 hours + unpaid breaks per week (including clinical days*) OR Part-time available. 12-month fixed … across the rest of the week, you will dedicate the equivalent of two days per week to flexibly: Oversee the day-to-day operational delivery of a high-quality SaLT service across our partner schools, ensuring services are delivered effectively, in line with school contracts, and responsive ...

Position: Service Delivery Engineer (Network) Located: 10 Dominion Street, London, EC2M 2EF Reporting to: Solution Engineering Team Lead About Us We are a fast-growing Managed Services Provider delivering connectivity, networks, firewalls, Microsoft cloud, and cybersecurity solutions. We partner with UK SMEs, commercial real estate landlords, and high ...

Technology Delivery Manager - Charity/Membership Organisation - Hybrid London - £60,000 + Excellent Benefits Technology Delivery Manager (Project Delivery Lead/Agile Delivery Manager) required to join a respected London-based Not-for-Profit/Membership Organisation in Central London. This is an exciting opportunity … team works. This is a role for someone who naturally takes ownership, enjoys facilitating discussions, mapping out solutions and creating practical delivery processes that genuinely help teams work more effectively. You'll thrive in a collaborative, small-team environment where everyone contributes beyond their job title and where your ...

staying ahead of advances in employee‐experience tooling such as Viva, Copilot and Gemini, and helping clients understand how these developments reshape communication, knowledge, service delivery and the wider role of HR.Overseeing the delivery of complex HR technology engagements, ensuring solutions integrate effectively across Microsoft Teams, Google … state operating models, sets transformation methods, and builds clear business cases. Understands the shift to unified colleague experience platforms and the implications for HR service delivery, global processes, and language needs.Capgemini Invent DNA - Curious, collaborative, and comfortable challenging the status quo. Applies a human‐centred, design‐led approach ...

Lead for Service Delivery and SaLT Trainee Programme About the role Hours: Full year (52 weeks) OR Term-time plus (between 41-44 weeks per year) available Full-time: 5 days, 37.5 hours + unpaid breaks per week (including clinical days ) OR Part-time available. 12-month fixed ...

User Support department is built around excellence in customer service. Strong process and procedures allow the team to ensure a consistently excellent service is delivered each and every time. Forming part of the wider IT department we provide IT support to our internal customer base. It is essential that … expectations and provide regular updates Ensure a positive approach to challenges and provide open and honest feedback with the goal being to always improve service to the business and end users Ensure all tasks are delivered to a high quality and on time Constantly work to optimise support processes ...

Delivery Lead, you will be responsible for leading the end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments. You will ensure service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through … responsible for team decisions and providing solutions to problems that apply across multiple teams as well as business area challenges. Core Responsibilities Shaping Delivery Approaches: Provide advanced guidance to teams to shape delivery frameworks and execution methodologies, ensuring tight alignment with corporate strategic objectives. Stakeholder Collaboration: Influence ...

Delivery Lead, you will be responsible for leading the end-to-end delivery or a defined component of a contract to meet operational, contractual, and financial commitments. You will ensure service quality and efficiency while managing delivery outcomes and identifying opportunities for follow-on work through … responsible for team decisions and providing solutions to problems that apply across multiple teams as well as business area challenges. Core Responsibilities Shaping Delivery Approaches: Provide advanced guidance to teams to shape delivery frameworks and execution methodologies, ensuring tight alignment with corporate strategic objectives. Stakeholder Collaboration: Influence ...

Technology Delivery Manager - Charity/Membership Organisation - Hybrid London - £60,000 + Excellent Benefits Technology Delivery Manager (Project Delivery Lead/Agile Delivery Manager) required to join a respected London-based Not-for-Profit/Membership Organisation in Central London. This is an exciting opportunity … team works. This is a role for someone who naturally takes ownership, enjoys facilitating discussions, mapping out solutions and creating practical delivery processes that genuinely help teams work more effectively. You'll thrive in a collaborative, small-team environment where everyone contributes beyond their job title and where your ...

aligned to organisational objectives - Experience delivering strategic digital and technology initiatives across infrastructure, cyber security, systems modernisation and digital platforms - Experience improving operational effectiveness, service delivery and organisational capability within technology functions undergoing change or modernisation - Experience of technology governance, cyber security and recognised service delivery ...

strategic account plans tailored to each client's business objectives and needs Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities Negotiate contracts … pricing agreements while maintaining profitability and client relationships Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client onboarding Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting Identify market trends ...

obtain Security Check (SC) clearance. An established Managed Security Services Provider (MSSP) is seeking an experienced Cyber Security Project Manager to join its growing delivery function. This role will take ownership of a portfolio of customer-facing cyber security and managed service projects, ensuring successful delivery while … excellent opportunity for a project manager with experience in cyber security, managed services, networking, telecommunications, or IT services environments. Key Responsibilities Project Delivery & Planning Manage the end-to-end delivery of multiple customer-facing projects simultaneously, typically overseeing 10+ concurrent initiatives. Define project scope, objectives, deliverables, timelines ...