26 to 50 of 663 Service Delivery Jobs in London

Service Lead Up to £100,000 + 5% Bonus I'm currently recruiting for an experienced IAM Service Lead for a senior opportunity within a complex hybrid IAM environment. The key priority for this role is strong operational IAM service leadership and ownership within a live … environment . The hiring team is looking for someone who has experience running and managing day-to-day IAM services, overseeing operational service delivery, managing performance and resolving service issues - rather than a profile focused primarily on IAM architecture, programme delivery or transformation. UK-wide - based ...

excellence receive the opportunity, support, and development they need to grow, thrive, and realise their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm. If you enjoy working with team members whose … defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Technology department in our London office as an Assistant Director: Technology Services (EMEA & Asia). Position Summary: The Assistant Director: Technology Services will work closely with ...

queries, requests and escalations Ensuring there is an understanding of the needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities … escalating as necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while ...

Title: Senior Service Delivery Manager Application Management ServicesJob Location: London, UK (Hybrid)Job Type: FTEJob Description :We are looking for a Senior Service Delivery Manager to lead end-to-end delivery for Application Management Services with a team of approximately 36 resources across development, testing … Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team of approximately ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology … Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology … Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

About the role: Join Us as our IT Service Delivery Lead At London South East Academies Trust (LSEAT) , technology is at the heart of enabling exceptional education and support for our schools. We are looking for an enthusiastic, relationship-focused and highly organised IT Service Delivery Lead to help shape and lead the operational delivery of IT services across our growing Trust. Why This Role Matters This is an exciting opportunity for someone who enjoys working with people as much as technology. You'll play a pivotal role in ensuring our schools receive ...

looking for a Service Delivery Manager to establish and lead a consistent, insight-led approach to service delivery and reporting across our network of partners and intermediary clients. This is a newly created role, giving you the opportunity to shape the frameworks, reporting standards and governance … practices that support both client-facing and internal reporting, as well as how we measure, manage and improve service performance. Working across Technology, Legal, Relationship Management and wider business teams, you will bring together information from multiple sources, ensure the underlying data is accurate and meaningful, and turn ...

Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network. As a Lead Service Delivery Manager within our Workplace Services team in the Service Operations Division, you'll play a key role in ensuring the effective leadership, delivery and continual improvement of integrated services across a range of business and technical service lines. You will work closely with senior stakeholders, suppliers and internal teams to ensure services meet business needs, deliver ...

innovative IT solutions and professional services across the EMEA region. We work with organizations to support digital transformation, IT modernization, and high-quality technology service delivery. Job Summary Müller’s Solutions is looking for an experienced Service Delivery Manager with mandatory experience in the Airline/Aviation … industry to work in Saudi Arabia The successful candidate will be responsible for managing end-to-end service delivery, maintaining strong client relationships, ensuring SLA and KPI compliance, and coordinating technical and operational teams to deliver high-quality IT services. Key Responsibilities Manage end-to-end IT service ...

most important organisations. We are looking for a customer-focused and commercially aware Technical Account Manager (TAM) to lead the delivery and continual improvement of technology services for a major public sector customer operating within a secure and operationally critical environment. This is an exciting opportunity for an experienced … service delivery professional with a background in Technical Account Management, Managed Services, BPO (Business Process Outsourcing), or large-scale IT service environments. You'll act as a trusted advisor to customers and stakeholders, ensuring service excellence while driving innovation, operational performance, and continuous improvement. What ...

customers and takes pride in creating high quality, long-lasting, innovative clothing at an affordable price. We are currently recruiting for anEcommerce Service Delivery and System Operation Specialist to cover our EU market but be based in our London office. You will be reporting into the Ecommerce Product … Manager working closely with the Japanese System Operation team to understand business challenges As the Service Delivery and System Operation Specialist, you'll be responsible for the day-to-day running of an in-house digital e-Commerce platform and responsible for the on-going Service Delivery ...

Excellent senior level salary (dependent on experience), plus bonus and company benefits Please note this role is not managing technology programmes or an IT Delivery implementation role - it is managing a Client Service Delivery team - please refer to the job description before submitting an application Kinly … transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. We now have an exciting new opportunity for a proven leader within ...

Service Delivery Technical Consultant | SQL | ETL | Software Implementations | Hybrid, London | £70k I'm currently recruiting on behalf of a growing software business for several Service Delivery Technical Consultants to join their professional services team. This is an excellent opportunity for technically strong consultants who enjoy working … directly with customers and want to play a key role in delivering successful software implementations. This role will offer a balance between technical delivery and customer engagement. My client is looking for individuals who can not only build robust data migration and integration solutions but also confidently guide customers ...

GBST, we’re inspiring wealth innovation for wealth management and advice organisations globally. Our commitment to excellence, track record of continued and successful delivery, hard work and product excellence has earned us the trust and partnership of many of the world’s leading financial services organisations. We’ve invested … technology stack to bring a truly immersive and digital experience to the front and back-office. We have an opportunity for an experienced Cloud Service Delivery Manager to join our London-based team. In this role, you’ll work with clients to set service direction, deliver reliable ...

Service Delivery Manager – Transaction ReportingQuant Capital is urgently looking for a Service Delivery Manager/Implementation Consultant to join our high profile client. Our client is a fintech50 business changing the world of MiFID regulation and transaction reporting. They are a truly disruptive financial technology business. … process of on-boarding new clientsExecuting business analysis and specification of non-standard customer requirements and managing expectations for deliveryOwning the analysis, specification and delivery of customer requested features which are not part of the standard product offeringClose liaison with the development team, operations team and clients, providing ...

Service Delivery Manager – Regulatory ReportingQuant Capital is urgently looking for a Service Delivery Manager/Implementation Consultant to join our high profile client. Our client is a fintech50 business changing the world of MiFID regulation and transaction reporting. They are a truly disruptive financial technology business. … process of on-boarding new clientsExecuting business analysis and specification of non-standard customer requirements and managing expectations for deliveryOwning the analysis, specification and delivery of customer requested features which are not part of the standard product offeringClose liaison with the development team, operations team and clients, providing ...

Head of PMO & Delivery £60,000 - £65,000 + Benefits A leading technology and infrastructure services organisation is seeking an experienced Head of PMO & Operational Delivery to lead the successful delivery of a portfolio of high-profile customer projects across the UK. This is a pivotal leadership … role, responsible for driving project governance, operational delivery, resource planning and performance management across a growing technology business. Reporting to the Operations Director, you will ensure projects are delivered on time, within budget and to the highest quality standards, whilst providing robust forecasting and reporting to support business growth. ...

Service Delivery Manager Location: Wembley Stadium, London (with travel across the UK & Ireland) Contract: Fixed-term |ASAP– Summer 2028 About UK & Ireland 2028 Limited UK & Ireland 2028 Limited is the local organising committee responsible for delivering UEFA EURO 2028 across the UK & Ireland. We work on behalf … five Football Associations and in partnership with governments, host cities, stadiums and delivery partners to plan and deliver the tournament safely, inclusively and to world-class standards. About UEFA EURO 2028 UEFA EURO is one of the world’s largest sporting events. In 2028, it will be hosted across ...

problems. Our innovative, forward-looking products make the trading process faster, easier, safer and more cost-effective – empowering our clients’ success. Functional title Lead Service Operations Manager Location London Corporate title Level 2 Report to Head of Service Operations and Support Department Technology – Service Operations and Support … No. of direct reports 13 Job purpose Reporting into the Head of Service Operations and Support, the Lead Service Support Manager is primarily responsible for managing the global infrastructure support team and End User Computing (EUC) support services teams. The role is responsible for ensuring a consistent ...

develop sustainably, in a safe and secure information space. The team The CEO Office team supports the UKI business priorities to deliver improved service delivery, account profitability, customer experience and loyalty by driving quality, assurance, service innovation and continuous improvement across the UKI industries, business lines … Quality Analyst is to drive forward improvement activities as defined by the department head which could relate to: Customer Experience and loyalty Service Delivery productivity and efficiency Quality of service and service assurance The initiation and progress of internal agreements The end-to-end management ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service … decisions whilst under pressure. Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution ...

About Agentforce Service Agentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce, it is the only platform where AI agents and human service representatives work together in real time … resolve issues faster, personalise every interaction, and deliver support across every channel — spanning customer service, IT Service Management (ITSM), and HR service to unify service delivery across every department on a single intelligent platform. With the industry's fastest-growing AI adoption rate — agentic ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech principals … across our disciplines including data, security, engineering and strategy, as well as delivery partners to ensure business critical services are transitioned and supported with minimal risk and meet the needs of our customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help ...