51 to 75 of 244 Service Delivery Jobs in London

summary 1. Job Summary You will be a Senior Care Coordinator within the Learning Disability and/or Autism Spectrum Condition Keyworker Service for Barnet, Enfield and Haringey: providing coordination of the Dynamic Support Register for children with learning disabilities and/or autism with mental health needs … placements, and to support young people in this cohort, to be discharged from Tier 4 services and be supported back into the community. The service is working across Barnet, Enfield, Haringey, Camden and Islington, with work allocated between two Care Coordinators. The two care Coordinators will come together ...

recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce delivering crucial assistance … Main Duties & Responsibilities Operational Management: Take confident control of the daily operation, actively managing resources, staffing levels and workflows to drive efficiency and meet Service Level Agreements (SLAs). Manage Operational Flow: Oversee the smooth offloading and on-loading of high-volume flights. You will act quickly to ensure ...

Engagement Executive | Network & Security Consultancy | London | £30,000–£45,000 Are you an organised, customer-focused professional looking to build a career across project delivery and customer success in the tech sector? A fast-growing network and security consultancy in Moorgate is hiring a Customer Engagement Executive to join … their team — a varied, client-facing role sitting across project coordination, service delivery, and customer success. The Role You'll work closely with sales, technical, and leadership teams to coordinate client projects, support service reviews, and ensure customers get maximum value from the business's services. ...

facility management systems. Within JLL's organizational structure, JLLT serves a dual purpose. Internally, it acts as a strategic enabler by providing JLL's service delivery teams with advanced technology capabilities that enhance operational efficiency, improve client service delivery, and create competitive differentiation. Externally, JLLT operates ...

will also provide training on FinOps best practices, promote a culture of cost awareness, and manage relationships with cloud vendors to ensure optimal service delivery and cost efficiency. Your expertise will help organisations achieve financial transparency and sustainable cloud cost management. In this role you will play … teams with the knowledge and tools needed for effective cloud financial management. Vendor Engagement - Engage and manage relationships with cloud vendors to ensure optimal service delivery and cost efficiency. Collaborate to leverage their expertise and resources for continuous improvement in cloud cost management. AI & FinOps – Maintain awareness ...

legal function , with particular emphasis on AI, legal technology and process improvement . Key Responsibilities Lead and develop the Legal Operations strategy , improving legal service delivery, processes and ways of working. Drive the adoption of legal technology, automation and AI-enabled tools across the function. Identify practical … areas such as drafting, research, contract review, knowledge management, matter triage and reporting. Establish scalable processes across matter intake, contracting, workflow management and legal service delivery. Define and track Legal KPIs, management information and performance reporting . Partner with senior stakeholders across Technology, Finance, People and Strategic Projects. Provide ...

ECMS Senior Delivery Consultant – Client Delivery & Engagement Management Location: London (Hybrid) Reporting to: Delivery Director Business Unit: ECMS – Advisory & Managed Solutions About ECMS ECMS is the advisory and managed solutions arm of Eames Group, helping insurance and financial services organisations deliver complex change, transformation, technology, data … operational improvement initiatives. We combine deep industry expertise, outcome-focused delivery and access to the top 1% of specialist talent to help clients achieve measurable business results. As part of our continued growth, we are looking for an experienced Senior Delivery Consultant to support the successful mobilisation, deployment ...

better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title : Service Delivery Manager Location: London, Uk ( Hybrid mode at client location ) Role Summary: Minimum overall experience of 15 years - Minimum of 10 years’ experience … CISA, CISM, Required (atleast two) OEM certifications. Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations ...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Please note, due to the nature of the service, it is an occupational requirement … from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Deputy Service Manager (FTC) Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service ...

property operations for commercial and residential real estate customers. It supports critical workflows across property administration, lease and tenant management, service delivery, portfolio operations, compliance, reporting, and stakeholder engagement. Its strong accounting and finance capabilities are a major differentiator, enabling customers to manage the financial complexity of real … thoughtful trade-off decisions that preserve scalability while enabling regional adoption.Establish success metrics for international expansion, including adoption, retention, customer satisfaction, revenue growth, roadmap delivery, regulatory readiness, and market penetration.Represent the product and company externally as a senior product leader in customer meetings, industry events, partner discussions, and strategic ...

Rapport and create strong relationships with guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday, on a shift rota basis between … contributions. Give Back to Community: Take one paid day off annually to support a cause you're passionate about! Main responsibilities Deliver exceptional customer service and technical support to employees, clients and visitors, ensuring a positive user experience at all times. Act as a key point of contact ...

Join a growing digital services team helping organisations design and deliver human-centred digital services that create real-world impact. As a Senior Service Designer , youll lead strategic service design, working closely with clients, users and multidisciplinary Agile teams to improve existing services and create new propositions. … responsibilities: Lead strategic planning across complex services. Create service blueprints, service maps and value propositions . Lead workshops and facilitate stakeholders towards shared outcomes. Design and improve user-centred services . Translate complex organisational and technical problems into clear solutions. Work closely with Agile teams, clients and senior ...

will work closely with business representatives, IT colleagues and scrum teams to translate user stories into high-quality Salesforce solutions that support effective service delivery and continuous improvement. Key Duties Translate user stories into functional, scalable Salesforce solutions in line with Salesforce best practice. Develop, integrate, test … maintain features across Salesforce Service Cloud, Experience Cloud and the Contact Centre platform. Collaborate with cross-functional teams to shape technical design, requirements, limitations and implementation plans. Carry out unit, integration and performance testing, investigating and resolving issues identified during testing. Support day-to-day Salesforce operations, including user ...

summary We are seeking an experienced and highly motivated Clinical Scientist to join a unique cross-service role spanning the specialist Molecular Haemostasis & Thrombosis service at St Thomas' Hospital and the Monogenics team at Guy's Hospital (3 days in Molecular Haemostasis/1 day Monogenics). … service. Primarily based within the Molecular Haemostasis & Thrombosis team, the post holder will spend part of their time supporting the wider Monogenics service, contributing to activities such as genomic data analysis, referral management and variant interpretation. This role offers a rare opportunity to gain experience across both a highly ...

Dynatrace platform across the application management services estate. The role helps ensure end-to-end visibility of application and infrastructure performance, enabling proactive service management, faster incident resolution, improved resilience and data-driven investment decisions. Working closely with the CTIO, Service Delivery Manager, Technical Leads, Infrastructure Supplier … MSSP, the role provides operational insight across the supplier ecosystem Core Purpose Transform service management from a reactive model to a proactive, insight-led approach. Through end-to-end observability, dependency mapping, AI-assisted analytics and automated monitoring, the Dynatrace Senior Engineer enables earlier issue detection, faster RCA, informed ...

Service Manager |6-Month Contract | InsideIR35 | Hybrid Location: London (Hybrid, onsite 2 days per week) Contract: Inside IR35 We're supporting a leading organisation within the Utilities sector in the search for an experienced IT Service Manager to join a multi-supplier IT environment. Key Responsibilities Manage … service delivery, ensuring SLAs and KPIs are achieved. Act as the primary contact for suppliers and internal stakeholders. Own Major Incident Management, including participation in an on-call rota. Drive Continuous Service Improvement initiatives across services. Ensure compliance with governance, security, audit, and regulatory requirements. Produce service ...

reward those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority … shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self ...

meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Global Workplace Solutions (GWS) is a division of CBRE uniquely positioned … estate management, are recruiting an Operations Manager to join the team located in London. Job Summary: Ensure team members are continually improving levels of service delivery, drawing on industry best practice setting a high benchmark for the FM's to deliver to in each respective area. Ensure continual ...

maintenance of secure and stable IT platforms for the business, adherence to company security, accreditation and audit requirements. Lead troubleshooting of all business related service issues. Support the implementation and measurement of key service level agreements (SLAs). Support the maintenance of service quality levels, overseeing diverse … complex customer service events that require drive and focus to resolve. Manage incidents, problems and changes to the service efficiently and effectively following the agreed and documented processes. Including supporting the release of updates into service in line with technology roadmaps and demand management. Maintain all associated ...

execute strategies to scale the Adaptive Planning practice into a high-performing business unit. Define measurable goals for team growth, client acquisition, and service excellence. Strategic Leadership & Growth Partner with Kainos Sales, Marketing, and Delivery leaders to define and execute strategic and market objectives. Evolve services, methodologies … processes to differentiate competitively. Build strong client relationships to drive bookings, revenue, and valuebased opportunities. Expand business within existing accounts and support sales-to-service transitions. Manage practice financials and profitability. Global Practice Alignment Collaborate with North America and APAC Kainos Adaptive Planning leaders to align strategies, share best ...

needs or have worked within Cyber Services product development before will stand out a.In-depth interview and moderated interview b.Quantitative analysis c.Stakeholder interview d.Agile delivery e.Discovery and research phases f.Research playback g.Confident communicator Government or public sector experience is essential, the team welcomes applications for candidates who have … level within your CVs Work directly on the development of cyber security and resilience services and programmes Undertake fast paced research planning, design and delivery within an agile model of service delivery Support critical service design and business decisions with research through a range of mixed ...

technical guidance and support to team members and stakeholders. Architect and implement scalable, secure and cost-effective AWS solutions, leveraging PaaS services where appropriate. Service Delivery Oversee the delivery of AWS Native services, including PaaS offerings, ensuring they meet SLAs and performance requirements. Identify and address performance … bottlenecks or issues Monitor and optimise cloud resource utilisation. Self-Service for Customers Enable self-service capabilities for customers to access and utilize AWS Native services efficiently. Create intuitive and user-friendly interfaces for customers to interact with the platform. Provide comprehensive documentation and support resources for customers. ...

endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service … with a strong focus on business continuity and disaster recovery. Supplier & Vendor Management: Experience managing third-party IT vendors, MSPs, and SaaS providers, ensuring service levels, performance, and cost-effectiveness. Project Leadership & Change Management: Ability to lead technology projects, system upgrades, and platform migrations, ensuring smooth execution and minimal ...

Networks) 12-month Contract London (Hybrid) Inside IR35 ASAP Start We're hiring an experienced Customer Operations Manager to lead the day-to-day delivery of customer operations across multiple heat network sites-ensuring customers receive a reliable, compliant, high-quality service across metering, billing, payments, onboarding/… offboarding, complaints and service interruptions. What you'll be doing Own customer ops delivery: utility billing, payment collection/credit control, customer contact, enquiries and account management Manage and performance-monitor external service partners/contact centre providers against SLAs Ensure customer platforms run smoothly: online accounts ...

Managed Services Pre-Sales Service Architect Location: Remote Salary: £65k + Car + £10k comms Role Description We are currently looking for a Service Design Architect to join our dynamic pre-sales function. In this role, you will help shape world-class service solutions that meet … that maintain project momentum. Collaborate Cross-Functionally : Work closely with diverse teams within sales, presales, operations, and project management, ensuring smooth transitions and successful service delivery. Contribute to Service Development : Stay ahead of market trends and industry best practices, ensuring our solutions remain competitive and innovative. Drive Successful ...