Customer Support Specialist - Oxford based
- Location
- Oxford, England, United Kingdom
keeping system naming and device profiles current. Prepare and deliver regular reports, including monthly KPI reporting, and identify opportunities to improve system utilisation and service delivery. Develop and maintain troubleshooting guides and other practical support materials for equipment and system issues. Training & Clinical Support Deliver operational BloodTrack Tx, blood … decision-making and a proactive approach to resolving issues. Ability to build effective customer relationships and collaborate across clinical, technical and commercial stakeholders. A service-focused mindset and determination to deliver reliable support in a patient-safety-critical environment. Full driving license. Working Arrangements This position is based ...