376 to 400 of 665 Service Delivery Jobs in the UK excluding London

senior technology leader, you will be responsible for managing the full lifecycle of IT contracts and supplier agreements, ensuring maximum value, compliance, and service delivery across the organisation.Key responsibilities include: Managing IT contracts from initiation through to renewal, variation, and termination Acting as the primary contact for suppliers … contract records and governance documentation Providing commercial and contractual advice to support projects and procurement activities Identifying opportunities for cost savings, risk mitigation, and service improvement Leading supplier review meetings and relationship management activities Producing performance and risk reports for senior stakeholders What you'll need to succeed Proven ...

8.45am to 5pm Location: Hybrid, with a weekly presence in our Rushden or Peterborough office. Snapshot of your role Lead the day-to-day delivery of the Assistive Technology Team and Independent Living Advisors, ensuring safe, efficient, high-quality services. Manage, coach and develop team members through recruitment, induction … supervision, performance management and wellbeing support. Monitor team performance, workloads and KPIs, taking action to maintain service standards and improve performance. Carry out and oversee Trusted Assessor assessments, recommending assistive technology, telecare and minor adaptations that support customer independence. Oversee customer services including telecare installations, equipment management, service ...

Director , you will oversee a multi‐disciplinary team of 13 covering infrastructure, networking, systems administration, end‐user computing, application development, and service delivery. You will ensure our systems are secure, scalable, and high‐performing – while driving innovation and alignment with business goals. This is an opportunity to influence … internal IT strategy aligned with business and HP technology standards. Lead technology modernisation initiatives – from cloud adoption to network optimisation. Oversee IT operations and service delivery across multiple UK and European sites. Manage budgets, vendors, and performance metrics to ensure operational excellence. Champion cybersecurity, compliance (ISO 27001, GDPR ...

Fire & Security Engineer to cover Essex and the surrounding areas. The company has built a strong reputation through long term client relationships and quality service delivery, and they place a strong focus on supporting and developing their engineers. The successful engineer will work across a mix of commercial … residential sites carrying out installation, service, and maintenance work on a range of fire and security systems. Role Responsibilities Installation, servicing and maintenance of fire alarm systems, CCTV, intruder alarms and access control Fault finding and diagnosing system issues Carrying out small works, upgrades and system additions Ensuring ...

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with a desire … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

join a leading IT Support and Cyber Security company based in King's Lynn. Our client is one of the UK's leading Managed Service Providers, delivering innovative technology solutions to businesses across a wide range of industries. They are passionate about making a genuine difference by providing reliable … innovative solutions and consistently exceeding customer expectations. They have built an outstanding reputation by placing customer service at the heart of everything they do. Above all, they recognise that their people are the key to their success and have created a supportive working environment where teamwork, trust, and professional ...

join a leading IT Support and Cyber Security company based in King's Lynn. Our client is one of the UK's leading Managed Service Providers, delivering innovative technology solutions to businesses across a wide range of industries. They are passionate about making a genuine difference by providing reliable … innovative solutions and consistently exceeding customer expectations. They have built an outstanding reputation by placing customer service at the heart of everything they do. Above all, they recognise that their people are the key to their success and have created a supportive working environment where teamwork, trust, and professional ...

needs with FutureRange’s capabilities, and drive revenue growth through both retention and acquisition. The successful candidate will be responsible for delivering exceptional client service, shaping account strategies, and expanding FutureRange’s footprint across priority sectors. This is a high-impact, client-facing role that sits at the intersection … strategic partner and ensuring long-term satisfaction, retention and growth. Develop and execute comprehensive account plans aligned with client roadmaps, FutureRange’s service offerings and commercial objectives. Identify new business opportunities within existing accounts through consultative engagement and collaboration with internal technical teams. Proactively develop and pursue new business ...

Build strong, trusted relationships with internal stakeholders and external suppliers, with the ability to influence at a senior level Deliver a high standard of service, ensuring clear, proactive and effective communication throughout all procurement activities Drive continuous improvement in procurement operations to enhance efficiency and service delivery ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS We are looking for a hands-on EUC Provisioning and Hardware Technician to support the build, configuration, imaging, repair, and deployment … deployment issues Carrying out hardware repairs including fault finding, part replacement, and system restoration Visiting customer sites across Guernsey to support timely device delivery within SLAs Maintaining accurate documentation across builds, repairs, and configuration changes Performing quality assurance checks on all devices before deployment Working with third-party ...

business opportunities within medium and large commercial organisations Build relationships with Facilities Managers, Estates Teams, Procurement Managers, Directors and key stakeholders Negotiate contracts and service agreements Develop account growth plans to increase spend and service penetration Manage the sales pipeline and forecast future opportunities using CRM Conduct regular … client review meetings and identify new compliance requirements Work closely with Operations to ensure excellent service delivery Represent the company at networking events, exhibitions, and client meetings Achieve ambitious sales, margin, and growth targets Requirements Essential Proven success in Key Account Management, Business Development or Strategic Sales Experience ...

with leadershipresponsibilities, ensuring installations, maintenance, fault resolution andinfrastructure upgrades are delivered safely, consistently and to ourengineering standards. Working closely with the other Engineering Lead, ServiceDelivery, Projects, Network Engineering and Commercial teams, the Regional TeamLead will provide technical guidance, mentor engineers, maintain qualitystandards, and help drive continuous improvement across the regionalengineering … professionalism. Drive consistency, quality and continuousimprovement. Take ownership of regional engineering standardsand customer experience. TOGETHER Support and develop fellow engineers. Collaborate across Engineering, ServiceDelivery, Projects and Technical teams. Share knowledge and promote best practice acrossthe business. Key Responsibilities Regional Engineering Leadership: Act as the senior engineering lead within theassigned region. ...

supporting and maintaining VMware-based platforms across private and public cloud environments. You'll be responsible for ensuring high levels of availability, performance and service delivery, while providing expert 3rd line support and contributing to ongoing platform improvements. Key Responsibilities Provide 3rd line support for VMware infrastructure … cloud platforms. Monitor, troubleshoot and resolve complex technical issues. Support and maintain VMware ESXi and vCentre environments. Ensure platforms operate in line with agreed service levels. Follow ITIL-based incident, problem and change management processes. Identify and implement service improvements. Carry out upgrades, patching and maintenance activities. Support ...

escalation point across both Support and Projects, you'll work closely with technical leadership to deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience Proven experience in a senior 3rd/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux … sales, solution design and technical scoping. RFP/RFT responses and quotation design. Cloud migration projects, including Microsoft 365 and SharePoint. AI-driven service improvements using tools such as Microsoft Copilot or Power Automate. Relevant Microsoft, VMware, Citrix or SonicWall certifications. Client Engagement Deliver high-quality technical support across ...

Description: Overview of Business Area/Job Description: The DXC (Ent Serv UK Limited), AMPA Programme is responsible for the continued delivery and future growth of the Advanced Mission Planning Aid (AMPA) and associated products. Used widely within the RAF and various foreign Air Forces, AMPA is built around … based role supporting the AMPA programme and specifically fulfilling contractual requirements. A Systems Engineer undertaking the System Administration role provides computing facilities to the delivery team and maintains those facilities to meet AMPA project needs. They are responsible for providing a Project Support Environment that meets the specification defined ...

client is one of the UK’s largest privately owned supplier of Fleet Management Solutions technology systems and are looking to appoint an experienced Service Engineering Manager as they continue to grow from strength to strength. This role requires a proactive and dynamic Engineering professional to help lead … support the engineering team operations. This role is essential to maintaining high-quality service delivery, team performance, and field installation standards across client sites. You'll serve as the key point of contact for the mobile engineering team, ensuring operational excellence, client satisfaction, and effective communication between departments. ...

with a UK driving licence required for travel between sites/client visits) Job Type : Full-time, Permanent Sector: IT Solutions & Cyber Security (Managed Service Provider) Reports To : Head of Service Delivery/Operations Manager About the Company Our client is a market-leading IT Solutions ...

support services across a diverse UC technology portfolio. Working closely with customers, project teams, support specialists, and sales colleagues, you will help ensure exceptional service delivery and customer satisfaction. Key Responsibilities Install, configure, maintain, and support Unified Communications systems. Diagnose and resolve hardware, software, network, and system-related … issues. Provide on-site and remote technical support to customers. Manage faults and service tickets in line with agreed SLAs. Liaise with project and support teams to ensure efficient job completion and customer communication. Support the sales function with technical expertise during customer engagements and solution design. Maintain accurate ...

deliver. A strong focus is placed on encouraging meaningful lawyer adoption of GenAI, supporting complex use cases and helping Corporate teams develop future ready delivery models. About You You have experience in Corporate transactional work and an appreciation for the role that technology can play in enhancing the client … propose innovative or technology enabled solutions. Represent the IDT team in client conversations and proposals. Opportunity Identification and Qualification Identify opportunities to improve service delivery through process change, technology adoption, automation and new delivery models. Assess commercial impact and prepare cases for investment. Translate needs into defined ...

Managing Director - Specialist Public Sector Facing Service Provider An exciting opportunity has arisen to join an established, technology-led organisation as Divisional MD of their most successful business unit (public sector). This appointment is suited to a commercially driven leader with a proven track record of delivering growth … shape the future of a successful business operating within mission-critical environments. The successful candidate will take full ownership of commercial performance, operational delivery, and strategic expansion across a significant division. The Opportunity The Divisional MD will have full P&L responsibility for their business unit, leading a team ...

story of their services- providing frontline support and advocacy to high-risk victims and survivors of domestic abuse. Key Responsibilities Produce performance reports on service delivery, outcomes and KPIs. Analyse complex data and present findings in clear, engaging formats. Develop and maintain dashboards using Power BI and Excel. … Support reporting for funders, commissioners and trustees. Maintain reporting schedules and organisational performance data. Work with managers to improve monitoring processes and service quality. Support the development and maintenance of the Halo case management system. Assist with funding bids, tenders and annual reporting through data analysis and research. Design ...

Solution ArchitectReading,Berkshire,United KingdomFind out how well you match with this jobJob ID786849## Grow with usThe Solution Architect is part of a Solution delivery team driving major transformation programmes for Tier 1 telco operators in the UK.Role will be the main contact for the solution design for both ...

role We are looking for an Infrastructure and Security Lead to take ownership of the infrastructure and security posture of our largest managed service account: a major care sector group operating a large multi-site estate across England and Scotland. This is a dedicated account role with genuine ownership. … baseline that protects thousands of users and devices. You will design it, run it, monitor it and continuously improve it, working alongside a dedicated Service Delivery Manager and a wider helpdesk team who handle day-to-day tickets. The account in its establishment phase, which means you will ...

provide comprehensive, quality, confidential administrative support to the SMASH (Sandbach, Middlewich, Alsager, Scholar Green , Haslington) Care Community Team employed by the Trust. The Operational Service Assistant will be expected to organise their own workload and co-ordinate their activities in conjunction with, and supervised by the Care Community … ordinator, to ensure that an efficient service is provided. The post holder will be capable of the full administrative function within the team, and be able to step in to fill gaps, to ensure continuity of services. It is essential that the post holder is able to exercise initiative ...

This role will play an important part in shaping and embedding the firm’s pricing capability for complex legal matters, including technology and GenAI delivery models. Sitting at the intersection of legal operations, commercial strategy, and emerging technology, you will help develop the pricing strategy for our AI-related … monetised without eroding trust. Monitor market trends in AI legal services, tracking competitor pricing approaches, client expectations, and the impact of AI tools on service delivery costs Support partners in pricing complex transactions across EMEAPAC, including GenAI driven matters, AFAs and value-based pricing, ensuring pricing governance ...