126 to 150 of 1,104 Service Delivery Jobs in the UK

strategic road maps for technology development. The role will also involve overseeing key projects and driving innovation across the business. Key focus areas are Service Delivery, Digitalisation, AI & Information Security IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability … performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for service issues Provide technical guidance across infrastructure, cloud services, and security Ensure robust ...

Service Delivery & Client Success Manager Hamilton Office based c£50k We're looking for a Service Delivery & Client Success Manager who enjoys building relationships, solving problems, improving processes, and helping shape what great customer service looks like within a growing technology business click apply ...

Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison … become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact on the customer experience. The Opportunity ...

business plans and ensuring our systems support high-quality care and effective decision-making. In this varied and influential role, you will manage IT service delivery, third-party supplier relationships, budgets, technical support arrangements, cyber security, business continuity and system improvement projects. You will also provide supportive … will support colleagues across the organisation to make best use of technology through training, guidance and practical problem-solving. Main duties of the job Service Delivery People Management Relationship Management Project Management Quality and Performance Financial Management About us At St Catherines Hospice, our work is guided ...

Microsoft in the United Kingdom is seeking a customer-obsessed Service Delivery Manager to orchestrate delivery resources across Microsoft and partner teams, ensuring end-to-end managed experiences and outstanding customer service. This role supports the Azure Customer Experience Teams, focusing on operationalising service delivery ...

Version 1 seeks an experienced Service Delivery Manager to lead client relationships and the successful delivery of services. You will collaborate with the Service Delivery Team and Technical Consultants to ensure high-quality outcomes for our customers. The role involves reporting, reviews, customer management, invoicing … forecasting across assigned accounts, with a strong focus on service improvement, risk management, and opportunities for growth. #J-18808-Ljbffr ...

seeking an experienced Service Delivery Manager to join our London team in a hybrid capacity. You will own the customer relationship, manage incidents, changes, and escalations, and drive high levels of satisfaction across global financial services clients. This role requires a strong background in ITIL service delivery, end user support, and service reporting, with a focus on expanding revenue opportunities and renewal strategies. #J-18808-Ljbffr ...

Agile Scrum Master/Delivery Lead (Minerva) Orange 1 Rate: £450- £500 Clearance Required: BPSS Duration: 6 months Location: Telford - 2 days onsite per week Job Description: Responsible for the end-to-end delivery of projects and product enhancements, ensuring milestones, dependencies, risks, and deliverables are effectively managed … throughout the delivery lifecycle. The role involves maintaining delivery plans, managing RAID logs, providing regular status reporting, and driving successful outcomes across multiple stakeholder groups. The successful candidate will facilitate Agile delivery practices, including daily stand-ups, sprint planning, sprint reviews, demonstrations, and retrospectives, ensuring teams remain ...

Responsibilities Support Squarcle’s digital and defence growth by shaping enterprise, solution and service architectures for complex NATO, MOD and wider defence clients. Operate across bid, mobilisation and delivery phases, helping Squarcle interpret client requirements, define credible technical and service delivery approaches, shape transition and operating … models, and assure that proposed solutions are secure, supportable, interoperable and deliverable within classified, multi-national and mission-critical environments. Provide strategic technology and service delivery advice to senior client stakeholders, clearly articulating trade-offs, risks, assumptions, dependencies and recommendations. Develop compelling bid narratives, technical responses, service ...

quality patient care. You'll play a key role in shaping how we use people systems and workforce information to support informed decision-making, service improvement and a just and compassionate approach to people management Main duties of the job As our HR Systems and Data Lead … supportive and inclusive working environment alongside a range of benefits including: Holiday entitlement 33 days holiday including bank holidays, increasing with length of service (pro-rata if part-time) Ability to buy and sell annual leave Pension scheme NHS employees eligible to continue with their NHS pension scheme ...

summary Are you passionate about using technology and innovation to improve people's lives? We are seeking an exceptional Commissioning & Delivery Lead for Technology Enabled Care (TEC) & Digital Innovation to lead the strategic development, commissioning and delivery of transformational care technology services across Adult Social Care. This … will lead complex commissioning and transformation programmes, work closely with operational teams and providers, and ensure technology-enabled solutions become a core part of service delivery. The role requires strong strategic leadership, stakeholder management and a passion for delivering improved outcomes for residents while achieving value for money. ...

Positiv+ Cohort in the United Kingdom is seeking an experienced IT Service Delivery Manager to lead defence IT services, ensuring high-quality delivery, adherence to SLAs/KPIs, and regulatory compliance. The role requires active SC Clearance and British nationality, with responsibility for team leadership, budget management … governance across complex service delivery environments. You will drive incident/problem/change management, engage senior stakeholders, and pursue continuous IT service #J-18808-Ljbffr ...

ready to shape the delivery of a critical enterprise platform that supports business performance, operationalimprovementand digital transformation. This is an opportunity to lead the coordination,governanceand continuous improvement of ServiceNow delivery, working with stakeholders, technicalteamsand delivery partners to ensure initiatives deliver measurable value. Laing O'Rourke … looking for individuals who are curious, thoughtful, and motivated by contributing to work that has real industry impact. Role overview As the ServiceDelivery Manager, you willbe responsible forthe effective and transparent delivery of change and operational improvements across the ServiceNow platform. Acting as thecentral pointof coordination, you will bring ...

mobilisation of over 150 staff across the UK. This is a hands on role focused on ensuring a smooth onboarding experience, strong IT service delivery, and effective coordination across Digital and Technology teams, suppliers, and business stakeholders. You will act as the key point of contact for onboarding … users have appropriate system access, devices, and support Act as the on site IT point of contact for troubleshooting and user support Liaise with service desk and wider D&T teams to resolve issues quickly Track and manage tickets, service requests, and operational performance Work closely with ...

Fosse-1 is urgently recruiting for a DV Cleared Service Delivery Manager on an initial 3-month contract (likely extension) in the Milton Keynes area. The role focuses on owning day-to-day service delivery for a large Oracle Cloud-based shared service, coordinating with ...

Voyix is seeking a Service Delivery Manager (SDM) for Restaurants to lead onsite operations at East Finchley, London. You will own daily service delivery, govern SLAs, and collaborate with cross-functional teams to deliver exceptional restaurant technology services. In this role you will build strong client … relationships, drive continuous improvement, report on performance, and support contract renewal initiatives while aligning with ITSM best practices and enterprise service standards. #J-18808-Ljbffr ...

potential, and ultimately make your mark on something truly exciting. What this job involves: The Technical Support Coordinator plays a fundamental role in operational delivery across JLL's London portfolio, serving as the central coordination point for engineering operations. This position schedules and manages work allocation for shift engineers … engineers, ensuring seamless service delivery across multiple buildings through a unified team approach. The role is essential to maintaining compliance, meeting service level agreements (SLA), and supporting the engineering team in achieving key performance indicators What your day-to-day will look like: Scheduling & Resource Management Plan ...

times annual salary Lead a Strategic Defence Contract We are seeking an experienced and commercially astute Technical Support Services Contract Manager to lead the delivery and governance of a strategically important technical support services contract within the UK defence and national security community. This is a high-profile leadership … role based full-time on-site in Corsham, working directly with customer stakeholders, technical specialists and senior business leaders to ensure the successful delivery of a complex support services contract. The role is responsible for contract performance, customer satisfaction, financial management, governance, risk management and resource planning. Security Requirements ...

Sr. Director Professional Services, International Number of Reports: 8 Travel Expectations: approx. 30% What You'll Do Team Leadership: Guide, mentor, and develop the Service Delivery Team, fostering a collaborative and high-performance culture. Conduct regular performance reviews, provide coaching, and identify training opportunities to enhance team skills … workshops, ensuring alignment between client partners and internal stakeholders. Stakeholder Collaboration: Work closely with business and IT leaders to define the vision, scope, and delivery timelines for project deliverables. Ensure that project milestones and deadlines are met, and that all documentation supports project scope and customer acceptance for revenue ...

technologies. Senior Manager, Professional Services Lead the Enterprise Services and Professional Services business EMEA. Manage 4 teams of Professional Services, Enterprise Services (TAM) and delivery organization, with accountability for service delivery, customer outcomes, and the commercial performance of both functions. Business and commercial leadership: Own the commercial … performance of the regional PS business, including PS revenue and bookings targets, delivery margin, and resource utilization. Own the commercial outcomes of the regional Enterprise Services function, including retention, renewal rate, and expansion influenced through proactive account engagement. Forecast demand, plan capacity, and manage staffing to meet delivery ...

existing Digital Team Lead and reporting to the Team Manager. This is an exciting opportunity to combine clinical expertise with leadership, helping shape the delivery of high-quality autism and ADHD assessments for adults and children and young people across the UK. This role is ideal for an clinician … experienced in delivering ADHD and autism assessments and enjoys supporting others to thrive. You will play a key role in maintaining clinical quality, supporting service delivery, developing colleagues, and helping ensure families receive an outstanding experience throughout their assessment journey. Main duties of the job The Digital Team ...

Unisys is seeking a Service Delivery Manager for the Mortgage Platform to work remotely in the United Kingdom. The role requires 6-8 years of relevant experience and involves leading end-to-end service delivery, incident/problem/change management, and proactive senior stakeholder reporting. ...

technology company is looking for a Service Delivery Manager based in London to enhance customer experiences through effective leadership of the Service Delivery Team. You will oversee complex product deployments and collaborate with stakeholders to meet project milestones. The ideal candidate has strong project management skills ...

schools to improve outcomes for pupils. The Role We are looking for an experienced and driven Regional Manager of Field Operations to lead the delivery of field-based IT services across a designated region. Reporting to the Head of Field Operations, you will be responsible for the operational performance … highly visible leadership role, combining operational management, technical oversight and customer engagement. You'll act as the senior escalation point for complex technical and service issues while driving high standards, continuous improvement and a culture of accountability across your region. Key Responsibilities Lead the delivery of all contracted ...

Optimisation Analyst within our Performance Management within the E&AM Team. This role is a pivotal role improving energy performance, operational efficiency, and service delivery across a portfolio of contracts. The role provides an important link between data, reporting, customer outcomes, and operational decision-making. This … energy and operational data into actionable insights. Through performance analysis and reporting, you'll identify opportunities, manage risks, and support smarter decisions that improve service delivery, efficiency and contract performance. Key Accountabilities: Produce accurate, high quality monthly customer and management performance reports across a portfolio of energy performance ...