176 to 200 of 2,360 Service Delivery Jobs in the UK

Description Job Title: Service Delivery Professional Req ID: 62545 Job Function: Security Posting Start Date: 14/09/2026 Posting End Date: 28/09/2026 Division: UK Business Job Location: GBR BT Customer Site, GBR Ipswich - Orion Building, GBR-London-BTHQ One Braham Advertised Salary … This role requires DV Clearance and will be onsite 5 days a week in London or Ipswich What you’ll be doing Technically oversee Service Delivery Engineers, ensuring compliance with operational standards, electrical safety regulations, and customer service level agreements (SLAs). Develop, maintain, and enhance ...

Title: IT Service Delivery Engineer - L2/L3 Technical Operations Type: Full Time, Permanent Salary: £36,000 Location: LondonEnergy EcoPark, Edmonton About LondonEnergy: LondonEnergy operates the second largest waste contract in the UK, handling and processing nearly 750,000 tonnes of London's waste every year. We have … recycle 70% of items through our Reuse and Recycling Centres. About the role: We are looking for an experienced and technically capable IT Service Delivery Engineer to provide advanced L2 and L3 technical support across LondonEnergy's corporate, operational and multi-site technology environment. The role combines hands ...

underpinned by technology created with purpose.Your RoleThis is a high-impact role within the Cloud Advisory capability unit, contributing to our leadership in Service Management, AI-enabled Operations and Cloud Transformation across clients in a variety of industry sectors.As a Consultant in Service Management Transformation, you will support … clients in modernising their service management capabilities, operational practices and technology environments through the adoption of cloud technologies, AI, automation and modern service management principles. Working as part of multidisciplinary teams, you will contribute to assessments, transformation programmes and service improvement initiatives that enhance business outcomes, user ...

account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. This role will act as the techno-commercial leader ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term contract. … business requires someone who can quickly take ownership of customer relationships and day to day service delivery click apply for full job details ...

exciting opportunity for an experienced Support Consultant to join our Secure Managed Services team. This role combines hands-on technical support with customer-facing service delivery responsibilities. The successful applicant will manage complex incidents and service requests, while also supporting managed service reporting, customer reviews, escalations … service governance and continual improvement. This role is suited to a Support Consultant who wants exposure to broader customer and service activity while remaining technically involved in day-to-day delivery. Responsibilities Manage complex incidents, service requests and customer escalations across supported customer environments, ensuring progress, actions ...

exciting opportunity for an experienced Support Consultant to join our Secure Managed Services team. This role combines hands-on technical support with customer-facing service delivery responsibilities. The successful applicant will manage complex incidents and service requests, while also supporting managed service reporting, customer reviews, escalations … service governance and continual improvement. This role is suited to a Support Consultant who wants exposure to broader customer and service activity while remaining technically involved in day-to-day delivery. Responsibilities Manage complex incidents, service requests and customer escalations across supported customer environments, ensuring progress, actions ...

agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.## About Agentforce ServiceAgentforce Service is Salesforce's complete agentic service platform — built for every type of service, in any industry, across any channel. Powered by Agentforce … only platform where AI agents and human service representatives work together in real time to resolve issues faster, personalise every interaction, and deliver support across every channel — spanning **customer service, IT Service Management (ITSM), and HR service** to unify service delivery across every department ...

will involve taking the day-to-day lead on the administration of three large DB pension schemes, with a particular emphasis on client management, service delivery and building strong relationships with key stakeholders. It offers the opportunity to take greater ownership of client relationships while remaining closely involved … technical and operational delivery of complex DB administration.Opportunity to deputise for the manager. The Role You will act as a key point of contact for three large Defined Benefit schemes, ensuring a high-quality administration service and supporting the effective management of client relationships. Responsibilities will include: Leading ...

Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £110mturnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 81 for Q2 2026. Underlying its services is FluidOne’s national fibre network, Platform … 000+ customers, including 200 channel resellers,with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. ...

strong, trusted relationships with key stakeholders through regular face-to-face meetings, virtual reviews, telephone contact, and email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer … satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high client retention levels, targeting 100% Managed Service Contract Renewals and 80% Professional Services and Voucher Renewals Identify opportunities to expand customer engagement through additional Dataquest services, solutions, and strategic initiatives. Develop ...

strong, trusted relationships with key stakeholders through regular face-to-face meetings, virtual reviews, telephone contact, and email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive customer … satisfaction, engagement, and long-term retention across the client portfolio. Account Retention and Growth: Achieve and maintain high client retention levels, targeting 100% Managed Service Contract Renewals and 80% Professional Services and Voucher Renewals Identify opportunities to expand customer engagement through additional Dataquest services, solutions, and strategic initiatives. Develop ...

General Manager who can translate growth strategy into scalable operating performance. You will lead the operating model, strategic operations, digital transformation, AI transformation, programme delivery and performance management needed to build a high-quality, data-driven education platform. Your work will improve learner experience, educator effectiveness, service delivery, commercial discipline and organisational readiness for UK and international growth. Working across Operations, General Management, Engineering and Project Delivery, Technology, Data, Product, Finance, Commercial, Marketing and Education Delivery, you will connect people, process, platforms and performance insight to create measurable outcomes. The Challenge You Will Help Solve ...

looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference? As a Junior Service Operations Manager, you will … deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance targets, while ensuring services are set up for long ...

Summary of Role To analyse financial and operational data to provide actionable insights that drive business performance, optimise service delivery, and support strategic decision-making across the organisation. Bridge the gap between finance, operations, and business units to enhance profitability and operational efficiency. What you will be doing … Prepare and analse monthly, quarterly, and annual financial performance reports comparing actual results against budgets and forecasts, identifying variances, trends, and drivers across service lines, business units, and regions. Monitor key financial metrics and analyse operational metrics including service delivery efficiency, utilisation rates, productivity, quality indicators ...

Role Summary The IT Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure … business readiness activities are completed, documented, and approved. Key responsibilities include coordinating operational acceptance, support models, knowledge transfer, training, documentation, risk management, and service handover activities to support successful service transitions. EEO and Inclusion Statement We are committed to creating an inclusive environment where everyone can thrive. ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Managed Service Lead(Security) Location: Hampshire (onsite 5 days per week) DXC Technology is looking for an experienced technical team lead responsible for the DMZ Managed … based role responsible for ensuring the right skills are in place at the right time to meet client demand, working closely with account leadership, delivery teams, and recruitment. At DXC Technology, we are committed to building an inclusive workplace where everyone can succeed. We actively encourage applications from neurodiverse ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Managed Service Lead (Security) Location: Hampshire (onsite 5 days per week) DXC Technology is looking for an experienced technical team lead responsible for the DMZ Managed … based role responsible for ensuring the right skills are in place at the right time to meet client demand, working closely with account leadership, delivery teams, and recruitment. At DXC Technology, we are committed to building an inclusive workplace where everyone can succeed. We actively encourage applications from neurodiverse ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Managed Service Lead(Network Security) Location: Hampshire (onsite 5 days per week) DXC Technology is looking for an experienced technical team lead responsible … based role responsible for ensuring the right skills are in place at the right time to meet client demand, working closely with account leadership, delivery teams, and recruitment. At DXC Technology, we are committed to building an inclusive workplace where everyone can succeed. We actively encourage applications from neurodiverse ...

Service Delivery Manager Department: Cyber Services and Capabilities Employment Type: Permanent - Full Time Location: GBR Manchester Hardman Boulevard Description We are a global community of highly talented individuals working together to create a safer future, driven by our mission to make society more secure. Together, we make this … mission possible. We are looking to strengthen our team with new Service Delivery Managers (SDMs) . Do you have a passion for serving customers and helping them use our services to improve their cybersecurity? If so, join our SDM team and help manage our growing client base alongside ...

Requirements Lenovo Solutions & Services Group (SSG) is looking for a customer-focused and technically skilled Field Technical Consultant (FTC) to join our EMEA delivery organization. In this role, you will act as a trusted advisor for strategic customers, driving service excellence, managing critical escalations, and helping organizations maximize … services. You will combine technical expertise, customer relationship management, and analytical problem-solving to deliver exceptional customer experiences while proactively identifying opportunities for service improvement. As part of the EMEA Delivery team, you will report directly to the Director, DWS Delivery - EMEA and collaborate with customers, support ...

coordinate cross‐functional teams and resources. Additionally, this critical role will drive the design and implementation of the Finance Target Operating Model and Service Delivery Model, end‐to‐end process excellence. This role will have direct people management responsibility, providing expert leadership and detailed guidance to ensure best … identify, and proactively mitigate execution risks by implementing structured risk management processes. Manage and execute the future‐state Finance Target Operating Model (TOM) and Service Delivery Model (SDM) as part of the transformation. Conduct comprehensive Current‐State Assessments (CSA) of Finance processes/capabilities, perform Work Activity Analysis ...

engineers, so when something needs doing, we do it ourselves. That lets us move quickly, fix problems properly and give customers a level of service the big providers can’t match. It’s our biggest advantage, and it’s how we plan to keep growing. Our in-house team … number two, running the business day to day so the CEO can focus on strategy and growth. We have three main teams: Fibre Network Delivery : our field engineers, who install and maintain our network. You’ll line manage this team. Service Delivery : customer service, provisioning ...

services supporting field teams, contact centres, and customer platforms around the clock. With a focus on performance and future‐readiness, you will align technical delivery with business goals, ensuring critical systems remain available. This role demands proven expertise in telecom service management and stakeholder engagement, contributing directly … organisation’s approach to reliable, resilient, and future‐ready telecommunications services across a complex operational estate. Working closely with suppliers, operational teams, programme delivery, architecture, and business stakeholders, you will ensure telecom services are secure, performant, and aligned to both operational and strategic objectives. This role contributes to Thames ...

mission-critical environment. Lead incident response, change execution, and escalation coordination across infrastructure, network, facilities, and security teams. Oversee vendor access, onsite activities, and service delivery to maintain operational, security, and compliance standards. Drive execution of infrastructure initiatives, including hardware deployments, lifecycle management, structured cabling, and capacity planning. … execution discipline while retaining accountability for outcomes. Promote a strong risk and control culture aligned with enterprise standards and operational excellence. Support continuity of service delivery across EMEA sites while balancing operational priorities and project demand. Job Description We're seeking a motivated technology leader for the role ...