601 to 625 of 686 Service Delivery Jobs in the UK

operational site environment. This is a hands-on role supporting end user devices, troubleshooting hardware and software issues, and ensuring a high standard of service delivery. The engineer must be comfortable working independently and delivering consistent, user facing support. Key Responsibilities * Provide deskside support for PCs, laptops, mobile devices … within virtual, MDM and VPN environments * Log, update and manage tickets within ServiceNow * Maintain accurate documentation of incidents and resolutions * Deliver high quality customer service to end users * Follow defined ITIL based processes and procedures Required Skills and Experience * Proven experience in Level 2 IT support or similar role ...

summary The post holder will lead the delivery of the e-Rostering re-implementation and optimisation programme for Medical and Dental staff over a fixed 18-month period. The role is responsible for ensuring the successful configuration, deployment, and adoption of the rostering system across all specialties, supporting improved … post holder will act as the subject matter expert for medical rostering, ensuring that rota design aligns with contractual requirements, Working Time Regulations, and service needs. The role will play a key part in delivering the Trust's workforce optimisation objectives, including improving rota transparency, reducing reliance on temporary ...

UK. This role offers the opportunity to work in a fast-paced MSP environment, resolving complex technical issues and contributing to high-quality service delivery. What you’ll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure … tools, ensuring SLA adherence You’ll work closely with 1st and 3rd line teams to ensure timely resolution, while contributing to documentation and continuous service improvement. What we’re looking for Proven experience in a 2nd Line or Service Desk role within an MSP Strong Microsoft 365 administration ...

scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex … Centrica operates over the next decade, this is the place to do it. The Software Engineering Manager provides senior technical leadership, engineering governance and delivery oversight for the Field Operations Platform. The role ensures that platform features, integrations and non-functional capabilities are engineered to a high standard, supporting ...

programme teams. Influence decision-making and ensure Salesforce services align with business needs. Continuous Improvement Identify opportunities to optimise platform operations and enhance service delivery. Drive improvements to processes, tooling, and operational models. Supplier & Vendor Oversight Manage systems integrators and external partners, ensuring contractual and service-level compliance. ...

efficiency and reduce manual effort, and supporting the implementation of new systems and services. Youll also collaborate with colleagues across departments to maintain high service standards and continuously enhance service delivery. Main duties of the job For more detail about the main duties of this role, please … solving, and the ability to communicate clearly with both technical and non-technical stakeholders, along with a practical approach to using automation to improve service delivery. Please see the Job description for more information. Working Pattern: 37.5hrs per weeks Monday to Friday between 8am and 5:30pm, there ...

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service ...

customer impact. This role is critical to Sapphire’s growth: you’ll lead post‐sales mobilisation from late‐stage handover through to steady‐state delivery , ensuring customers get high‐quality outcomes, on time, and aligned to their needs . 📍 Location: Glasgow — 3 days per week in our Glasgow office … gain UK security clearance (transferable clearance a plus) 💡 What you’ll do (the fun, impactful bits) ✅ Own mobilisation end‐to‐end across multiple service lines (e.g., SOC + consulting/advisory), driving scope, dependencies, critical path and “go‐live” readiness. 🤝 Orchestrate delivery across teams (SOC, VM, awareness, consulting ...

filling bench time 2. End‐to‐End Staffing Process Ownership Own and improve the global staffing process. Oversee staffing for all project and service types. Ensure staffing requests are fulfilled within the 3‐day OLA. Champion consistent global staffing practices. Oversee a seamless conflict & escalation process for staffing customer … SaaS, or enterprise software business. Demonstrated people leadership experience , with the ability to coach, develop, and motivate Resource Managers or Planners in a delivery-focused organization. Proven capability managing resource demand and supply across multiple projects, customers, and timelines in a fast‐paced, customer‐facing environment. Strong understanding ...

hires at all levels to support the strategic growth of the firm. The Role We are seeking a Senior Databricks Data Engineer to lead delivery of data engineering workstreams within large-scale data platform and migration programmes. This role combines hands-on technical expertise with consulting leadership , ensuring … successful design, delivery and operation of modern data platforms while working closely with client stakeholders. You will play a key role in shaping architecture decisions, mentoring engineers and driving delivery across complex engagements. What You’ll Do Lead design and implementation of enterprise-scale data pipelines and lakehouse ...

with our clients to transform their business together using the latest SAP products and architecture, a deep knowledge of industries and markets, and innovative delivery methodologies. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Provide Solution Architecture guidance for identified projects and oversee and provide quality assurance by mentoring, monitoring and training delivery teams Deliver ...

Salary: Competitive Job Description: IT Senior Administrator About the Role At Barchester Healthcare, technology and operational excellence play a vital role in supporting the delivery of outstanding care across our services. We are looking for a proactive and highly organised IT Senior Administrator to join our IT team … individuals it serves. Barchester Healthcare values innovation and continuous improvement, encouraging its teams to contribute ideas and solutions that enhance operational efficiency and service delivery. As an employer, Barchester Healthcare offers opportunities for career development and skill enhancement, fostering a culture of collaboration, support, and excellence. The IT team ...

play a key role in supporting and maintaining large-scale wired and wireless network environments, ensuring strong uptime, fast incident resolution, and excellent service delivery. This is a hands-on L2/L3 support role covering Private 4G/5G, DAS, Wi-Fi and core networking technologies , working across … escalation partners to drive timely resolution Support onboarding of new customer sites and operational readiness for deployments Provide clear stakeholder communication during incidents and service events Technology Environment Enterprise Networking: Routing, Switching, VLANs, VPNs, QoS Wireless: Wi-Fi, Private LTE/4G/5G DAS/Small Cells/ ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

critical infrastructure sectors. With operations worldwide, the company develops and supports large-scale systems that help improve passenger journeys, operational efficiency, and public service delivery. Their technology supports millions of users daily through mission-critical environments and complex infrastructure platforms. Job Title Associate Systems Administrator Job Summary As part … activities. Ensure servers remain fully patched and compliant using WSUS or equivalent patch management solutions. Follow change management procedures to minimise operational risk and service disruption. Provide support from customer or alternative company sites where required. Adhere to company policies, procedures, and compliance standards, including security, quality, health & safety ...

rapidly growing our team as a result of these investments and successes. As part of an established KPMG network of expert teams and delivery centres, you will have a fantastic opportunity to experience the global nature of these services. Delivery is underpinned by our innovative KPMG Digital Gateway … that embraces diversity and personal development. What will you be doing? At Manager level you will: Represent KPMG while leading engagement teams in the delivery of large technology and tax transformation projects and excellent client-facing services Project manage the delivery of multiple, simultaneous tax technology projects Provide ...

practical solutions that help build greater resilience into their businesses. Key Responsibilities: Lead and deliver cyber resilience transformation programmes, owning end‐to‐end engagement delivery (scope, quality, timeline, budget) and ensuring outcomes measurably improve preparedness, response, and recovery. Design, run, and continuously enhance cyber crisis simulations and tabletop exercises … able to diagnose resilience gaps, design pragmatic target‐state capabilities, and secure executive buy‐in by linking cyber resilience to business continuity and critical service delivery. Experienced programme and engagement leader—able to structure and manage large, complex initiatives and deliver measurable resilience outcomes. Commercially astute and quality‐driven ...

possesses deep technical expertise, strong problem-solving abilities, and leadership skills. This individual will be responsible for driving technical strategy and ensuring high-quality service delivery. Key Responsibilities: · Lead MES implementation efforts, including configuration, extension, and integration with other enterprise systems (ERP, PLM, etc.). · Design and develop scalable … Customer Care) to improve overall product functionality and customer experience. · Build strong relationships with clients by providing ongoing support and proactive recommendations. Project & Solution Delivery · Work closely with project managers to scope, plan, and deliver high-quality solutions on schedule. · Ensure alignment between business goals and technical solutions throughout ...

joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new roleAs … Technician, you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll assist with asset reporting, conduct equipment health checks, and maintain up-to-date knowledge ...

joining a dynamic and supportive ICT team within a public sector environment, where technology plays a key role in enabling operational efficiency and service delivery. The team is committed to providing high-quality support and ensuring users get the most from their ICT systems. Your new role … Technician, you'll be the first point of contact for technical issues, providing support to users across the organisation. You'll log and monitor service desk calls, resolve incidents, and escalate where necessary. You'll assist with asset reporting, conduct equipment health checks, and maintain up-to-date knowledge ...

Copello are supporting a leading defence technology organisation in the search for a Field Service Engineer to join their team. This is an exciting opportunity to work across cutting-edge systems, delivering hands-on technical support to customers both in the UK and internationally. This role is primarily based … Carry out fault diagnosis, root cause analysis and repair activities on complex systems. Work closely with internal teams, customers and suppliers to ensure effective service delivery. What you’ll bring Background in electronic warfare or military communications environments. Experience supporting hardware, IT infrastructure and networks in secure or defence ...

business. This is not a billable target role. You’re there to lead. That means setting the pace for the team, raising standards across delivery, shaping managed services, building propositions, supporting bids and pre-sales, and helping the business grow. You’ll be the person who can hold your … boardroom, then drop into the detail of a solution, service design or customer challenge when needed. You’ll lead a multi-disciplinary team across consulting, architecture, analysis, development and service. You’ll mentor, challenge and back them. And you’ll help create the momentum too. The clarity. The belief. ...

role: The main purpose of the role is to be part of the Network Management Team & assist the Network Traffic Manager in the delivery of LBH's Statutory Network Management Duty under the Traffic Management Act 2004, (TMA 2004) in an effective and efficient manner. You will be ensuring … legislation Detailed knowledge of the new Traffic Management Act legislation Detailed knowledge of the London Permit Scheme (LOPs) Knowledge of legislation relevant to the service Good knowledge of Health & Safety and CDM regulations, to be able to carry out risk assessments and take remedial action where necessary. Experience ...

term ambitions. Working closely with senior stakeholders, including members of the Senior Leadership Group, you will gather requirements, develop detailed project specifications, and oversee delivery throughout the full project lifecycle. Responsibilities include establishing project budgets, creating delivery plans, and managing projects within the wider IT portfolio. Reporting … Project Team Manager, you will lead large-scale initiatives that drive transformational change across the University. The role places a strong emphasis on continuous service improvement, ensuring that new systems and services provide a high-quality experience for staff and students. Projects will often involve cloud-based technologies ...

150kVA, covering Northampton and the surrounding areas. If you are a motivated professional with a strong technical background and a passion for delivering exceptional service, we want to hear from you. Responsibilities As a Mobile Generator Engineer, your key responsibilities will include: Conducting maintenance, servicing, and repairs on generators … optimal performance. Responding to breakdowns and providing timely solutions to minimize downtime. Ensuring compliance with health and safety regulations at all times. Maintaining accurate service records and documentation. Providing excellent customer service and representing the company in a professional manner. Qualifications To be successful in this role ...