51 to 75 of 80 Service Delivery Jobs in the West Midlands

Field Communications Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with a desire … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

/BI packages i.e. Qliksense, SSIS, PowerBI to create detailed and impactful reportso Possess the technical skills to develop interactive data analysis to support service delivery and drive transformation. o Be comfortable working both within a team and autonomously showing the tenacity and innovation required to meet … values -- ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.Hospital Transformation Programme (HTP)Our Service will relocate to The Royal Shrewsbury Hospital in 2028 as part of HTP. This move will bring specialist services together in a modern, purpose ...

story of their services- providing frontline support and advocacy to high-risk victims and survivors of domestic abuse. Key Responsibilities Produce performance reports on service delivery, outcomes and KPIs. Analyse complex data and present findings in clear, engaging formats. Develop and maintain dashboards using Power BI and Excel. … Support reporting for funders, commissioners and trustees. Maintain reporting schedules and organisational performance data. Work with managers to improve monitoring processes and service quality. Support the development and maintenance of the Halo case management system. Assist with funding bids, tenders and annual reporting through data analysis and research. Design ...

high-risk transitions simultaneously. Developing robust mobilisation plans, governance structures, critical paths and risk frameworks. Acting as a senior escalation point for issues affecting service delivery, compliance, commercial performance or reputation. Ensuring continuity of repairs, maintenance, compliance and investment services throughout transition. Working closely with Procurement, Commercial, Finance … governance reporting for senior stakeholders. Working closely with suppliers and partners to drive accountability and successful delivery. Supporting customer and resident communication throughout major service transitions. Capturing lessons learned and continuously improving the organisation’s mobilisation approach. What We’re Looking For We’re looking for an experienced mobilisation ...

ongoing performance Partner with stakeholders across HR, Finance, Legal and Professional Services to influence decision making and embed procurement best practice Support the delivery of cost savings targets while balancing risk, quality and business needs Manage supplier contracts and scope to ensure strong commercial outcomes and prevent scope creep … delivery projects Contribute to the development of procurement processes, tools and policy as the function continues to mature Drive a more proactive, data-led approach to procurement across the organisation Support key strategic initiatives including technology implementations and outsourced service delivery Strong experience in strategic supplier procurement ...

using Oracle AIDP, Oracle Analytics Cloud (OAC), BI Publisher (BIP) and OTBI Design and build Oracle Fusion ERP extensions using Oracle Visual Builder Cloud Service (VBCS) Design, build and support integrations using Oracle Integration Cloud (OIC), REST/SOAP services and Fusion adapters Support Fusion Technical activities including … role will build working relationships with key client, incumbent and stakeholders, including other technical support and engineering teams. The role will report into the Service Delivery Manager for the respective account along with being part of the Applications Management practice. Skills & Experience: Demonstrated strong analytical skills, problem solving ...

Support Coordinator We're looking for an innovative, compassionate and professional person with strong communication and organisational skills to join the Stroke Recovery Service in Herefordshire and Worcestershire. Position: 000012 Stroke Support Coordinator Location: Home-based covering Herefordshire and Worcestershire. However, this role will require extensive travel across … delivery area. Travel will also be required for team meetings and other work-related meetings Hours: Part-time, 28 hours per week Salary: Circa £22,600 per annum (FTE circa £28,300 per annum) Contract: This is a fixed-term contract until 31st March 2027. Services are contracted ...

Innovation Coordinator | DWP Account | ISS UK ISS is recruiting for an Innovation Coordinator to support the delivery of innovation initiatives across the Department for Work and Pensions (DWP) account. Reporting to the Analytics & Continuous Improvement Manager, you'll play a key role in coordinating innovation projects, managing the ServicePoint … platform, and helping introduce new technologies and smarter ways of working that improve operational performance. Key responsibilities: Coordinate innovation projects and support the delivery of new technologies and operational improvements. Manage and develop the ServicePoint Hub (SPH), ensuring it remains an effective communication and operational platform. Research emerging technologies ...

accurate records of IT assets, faults, and resolutions Assist with system updates, backups, and basic network support Liaise with operations teams to support smooth service delivery Follow health, safety, and environmental policies Support general administrative and documentation tasks related to IT operations Training Career progression within a growing … Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment. Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle: BuyBack, recycling ...

Administration & CRM Maintain accurate records on CRM systems Track sales pipelines, forecasts, and performance metrics Liaise with operations and logistics teams to ensure smooth service delivery Market & Product Knowledge Stay informed on IT hardware, data security, recycling regulations, and market trends Represent Uniq Recycling professionally and consistently with … Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment. Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle: BuyBack, recycling ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: IT Field Delivery EngineerLocation: Swindon (SCC operate hybrid working, which comprises of a mix of office and home working)Contract Type: PermanentSalary Package: 30,000 plus large company benefits, a broad flexible benefits scheme … Europe's largest privately-owned IT CompanyRole purpose:To attend customer sites to provide support of IT hardware and software products within the required Service Level Agreement (SLA). Work efficiently and proactively to deliver IT support services to the customer.Key responsibilities:Diagnose, repair, and maintain hardware ...

external working groups, ensuring effective collaboration. Mentor and coach team members while providing expert advice on governance matters. Identify and implement improvements to enhance service delivery for stakeholders. Manage relationships with Ofgem regarding governance issues. Develop expertise in key industry areas to assist with drafting code modification proposals. ...

confident managing people, processes and change. The role includes responsibility for HR and workforce management, finance, governance and CQC compliance, IT and digital systems, service development and day-to-day practice operations. A competitive salary is available, negotiable depending on experience. Shortlisted candidates may be asked to prepare … effective working environment. Through innovative ways of working, lead the team in promoting confidentiality, health and safety, equality and diversity, quality, communication, collaborative working, service delivery, learning and development and ensure the practice complies with CQC regulations. About us Harlequin Surgery is a well-established and progressive ...

will: Oversee site security programs: Conduct operational risk assessments across warehouses and distribution centres to design and implement tailored security protocols. Manage guard service vendors: Direct third-party guard providers, managing contract performance, compliance obligations, and service delivery across assigned facilities. Optimise physical security infrastructure: Collaborate with ...

expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.Responsibilities- Leading strategic sourcing initiatives to optimize procurement processes and drive cost savings- Analyzing client needs to develop … supplier optimization through spend analysis- Collaborating with leadership to validate quality, timelines, and deliverables in client engagements- Encouraging innovation and embracing technology to enhance service delivery and client satisfactionWhat You Must Have- At least a Bachelor's degree- At least 5 years of experienceWhat Sets You Apart- Preference ...

well suited to a proactive leader who thrives in a fast-paced environment, enjoys driving operational improvements, and is passionate about delivering outstanding customer service while maintaining efficient supply chain operations. Job Title: Customer & Logistics Manager Location: Coventry Salary: £48,000 - £53 ,000 + Bonus Key Responsibilities Lead … processes Monitor departmental performance against KPIs, SLAs, and customer expectations Lead, coach, and develop the Customer Logistics team to maximise performance and service delivery Promote a culture of accountability, collaboration, and continuous improvement Ideal Experience 5+ years experience within logistics, supply chain, inventory management. Strong SAP experience across ...

bids, tenders and complex commercial negotiations. Develop strategic accounts and drive sustainable revenue growth. Work closely with operational and technical teams to ensure excellent service delivery, retention and account development. Provide market intelligence, competitor analysis and sector insight to support business strategy. Candidate Profile Proven Sales Director, Business ...

ease of knowledge transfer within the team. * Troubleshoot issues related to data integration or pipeline failures promptly, minimising downtime and maintaining high standards of service delivery. * Support ongoing projects by providing expert advice on best practices in data architecture, security, and governance within cloud-based environments. Senior Data Engineer ...

Power Pages and Power BI. Experience supporting software upgrades, integrations, migrations and ongoing platform improvements. Experience working within a professional services and/or service delivery environment. Knowledge of legal technology and how technology solutions can be applied to improve client and business outcomes. What happens next Once ...

help us shape a stronger, fairer future? Your next career move starts here.As a Principal Data Analyst in HMRC’s Risk and Intelligence Service (RIS), you will play a leading role in the UK government’s digital transformation journey. You will harness advanced analytical techniques and emerging technologies … paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference.Job descriptionHMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities ...

transparency, and simplicity for its millions of customers.YOUR IMPACTWe’re looking for an experienced Contact Centre QA Manager that has a passion for customer service to join our growing customer support team. If you have worked in a contact centre environment and have strong quality experience and skills … division also provides critical operations and user experience design to ensure business flows smoothly when customers come to us. From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management.What ...

productivity and efficiency for customers worldwide. As the organisation continues to expand its UK technical team, they are now seeking a skilled and motivated Service Engineer to support customers, maintain high standards of machine performance, and help drive industry-leading service delivery. Service Engineer responsibilities: Breakdown repairs … maintenance of CNC Machines, including multi-axis Mills and Lathes, and turning centres Routine service and inspections, as well as fault-finding Carrying out mechanical and minor electrical repairs to ball screws, bearings, gearboxes, pumps, and motors Machine levelling and alignments Installation and commissioning of machinery on site Ordering ...

encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology … everything in top shape. Want to come and be a part of it? What will you be doing? Take technical ownership of a critical service delivered to a major strategic customer. Provide daily operational support for incidents, service requests and problem tickets. Contribute to projects through technical input ...

environments using virtual servers. You’ll also complete essential networking tasks, create clear onboarding documentation, and support the handover of customers into our BAU delivery teams. This is a hands-on technical role where you’ll collaborate with customers, third parties, and senior engineers, handling setup and configuration while … server connectivity with customers and relevant third parties. Provision and configure customer onboarding environments, including the creation and setup of virtual servers required for service delivery. Carry out basic networking and connectivity tasks to enable secure communication between customer servers, VPN connections, and GreensafeIT infrastructure. Produce and maintain clear ...

configuration strategies that ensure the ERP solution is configured effectively and meets project objectives. Work closely with the ERP implementation partner and managed payroll service provider to oversee system design, configuration and integration. Lead the development of the ERP solution, ensuring system functionality is optimised and delivered in line … with agreed specifications. Review and re-engineer Finance or HR business processes to improve efficiency, consistency and service delivery. Develop and deliver system guidance, user documentation and training materials for managers and end users. Attend ERP Steering Group meetings, providing progress updates, highlighting risks and escalating issues where appropriate. ...