51 to 59 of 59 Service Delivery Jobs in the West Midlands

incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 … systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 ...

Field Service Engineer Location London (Client Sites/Field Based) Salary £42,000 £45,000 per annum (dependent on experience) Working Hours Monday Friday 40 hours per week About the Opportunity We are recruiting on behalf of our client, a leading global audio-visual integrator delivering innovative … from design and integration through to ongoing support services, helping organisations enhance communication, collaboration, and workplace experiences. They are seeking an experienced AV Field Service Engineer to join their Field Engineering team. This role will be responsible for maintaining high levels of customer service through on-site engineering ...

teams, and want to work for a company that genuinely invests in its people, this is a fantastic opportunity. Key Responsibilities Lead the successful delivery of end-to-end Microsoft Dynamics 365 Business Central implementation projects. Take ownership of project planning, delivery, scope, budgets and timelines. Design … meet customer business requirements. Lead functional workshops and translate business processes into effective ERP solutions. Manage customer relationships throughout the project lifecycle, ensuring excellent service delivery. Delegate work effectively across the consultancy team while mentoring and supporting junior consultants. Collaborate with internal teams to ensure successful project execution ...

BYOD) The Role We're seeking an experienced Performance Analyst to support a major public sector digital programme . You'll analyse and interpret service and operational performance data to drive informed decision-making and continuous improvement across government digital services. Working within Agile teams, you will deliver clear … actionable insights into user behaviour and service performance, helping to optimise user journeys and enhance overall service delivery. Key Responsibilities Performance Measurement & Analysis Define and track KPIs, SLAs, and service performance metrics Analyse user journeys, service usage, and operational data Identify trends, anomalies, risks, and optimisation ...

they have built a respected reputation throughout the region. As Performance, Insight & Reporting Lead you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory/statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership … operational planning through provision of analysis, insight and performance intelligence. Provide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery. Performance, Quality & Compliance: Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC). Ensure ...

help our clients deliver key business benefits and ROI. Role Cora is seeking an experienced Project Manager to join our successful professional services delivery team. This is an opportunity to work within a high-performing team, using your own initiative to deliver the highest standard of service … comfortable managing multiple priorities, and a commercially aware Project Manager who has managed software projects from initiation to closure. Responsibilities Manage all services and delivery for our clients, coordinating internal resources and third parties/contractors to execute and deliver all approved work. Deliver all projects on time, within ...

equipment and software effectively. Deliver technical guidance and assist with problem-solving. Contribute to the development of user guides, FAQs, and training materials. Support delivery of training sessions (remote or on-site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical … issues and suggest improvements to products, processes, or documentation. Cross-Functional Collaboration. Work closely with engineering, product, and customer-facing teams to improve overall service delivery. Coordinate with field-based teams for issues requiring on-site intervention or repair. What you'll need to succeed Strong technical understanding ...

looking for a confident, organised and customer-focused Client Services Advisor to join a growing team supporting clients who rely on technology and service excellence to deliver better outcomes. This is a brilliant opportunity for someone who enjoys solving problems, building strong relationships and making a real difference every … calls and emails, resolving queries, and providing first-line technical and customer support. You’ll also produce clear summary reports from chart data, support service administration, and work closely with internal teams and external professionals to ensure smooth, high-quality service delivery. What you’ll do: Handle client ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role As a strategic HR Director, you will be responsible for driving and championing both country and business-led initiatives within the Market … Coaching senior leaders and embed consistent talent standards. Navigating complex employee relations and industrial landscapes. Championing digital HR tools, automation, and AI for smarter service delivery. Leading strategic workforce planning and succession for critical roles. Driving culture, engagement, and DEI across hybrid, distributed teams. Using data and analytics ...