76 to 100 of 144 Service Delivery Jobs in the West Midlands

delivery.This is an exciting opportunity for a property lawyer looking to develop a differentiated and future-focused career, combining technical legal expertise and client service excellence with innovation, technology and change management within one of the profession’s leading innovation teams.As a member of the Property Innovation & Change Team … work alongside lawyers, technologists and innovation specialists to identify opportunities for transformation and implement solutions that enhance the delivery of legal services. You'll collaborate closely with clients and internal stakeholders, helping to drive innovation initiatives that improve efficiency, consistency and client experience across the Property Group.The OpportunityWe ...

data remains trusted, accessible, consistent, and fit for purpose.This role is ideal for a technically strong data engineering professional who enjoys combining hands-on delivery with leadership and continuous improvement.What you will do As our Data Engineering Lead, you will:Design, develop and maintain enterprise ETL/ELT pipelines ...

Your responsibilities will include: Providing onsite IT support and technical troubleshooting across QinetiQ locations Investigating and resolving hardware, desktop and infrastructure-related incidents and service requests Building, deploying and maintaining end-user devices and associated equipment Supporting network infrastructure through basic patching, connectivity checks and equipment installation Managing … escalating issues where appropriate Essential experience of the Field IT Support Engineer : Experience working within an IT Support, Desktop Support, Infrastructure Support or Field Service environment Strong troubleshooting and problem-solving skills across a broad range of IT technologies Experience supporting Windows desktops, laptops, peripherals and end-user devices ...

/primary care general practice experience Relevant health and safety experience Other requirements Essential Flexibility to work outside of core office hours Disclosure Barring Service (DBS) check Maintain confidentiality at all times Desirable Full UK driving licence Skills Essential Ability to exploit and negotiate opportunities to enhance service delivery Excellent communication skills (written, oral and presenting) Strong IT skills (generic) Excellent leadership skills Strategic thinker and negotiator Ability to prioritise, delegate and work to tight deadlines in a fast-paced environment Effective time management (planning and organising) Ability to network and build relationships Proven problem solving ...

real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within our client. Key Responsibilities Translate business and operational requirements into agentic system designs Guide teams in moving from consumer-grade to production-grade agent design Review and optimize agent workflows, decision logic, and system interactions Ensure compliance with platform architecture, governance ...

line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking … junior engineers What's in It for You Hybrid working - 3 - 4days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support ...

real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within our client. Key Responsibilities Build and configure agents, workflows, and integrations Utilize AI-assisted coding tools to accelerate development Implement agent logic, prompts, and decision flows Integrate with enterprise systems (ITSM, APIs, data sources) Test and validate agent behavior and outputs ...

Client Success Manager to own a portfolio of operational client relationships within the Client Services function. You will drive value, ensure SLA-aligned delivery and cross-functional collaboration to support client success. You will work with stakeholders across Implementation, Sales and Data teams to develop plans, deliver service reviews and drive continuous improvement in service delivery and outcomes. #J-18808-Ljbffr ...

Unified Communications (UC) Field Engineer you will join a team of dedicated, ambitious engineers in providing a high level of technical expertise and customer service to our clients. Ideal candidates will have a strong background in the telecoms/datacoms industry and a working knowledge of IP networking with … fault reports. Undertaking surveys and support for technical installation projects. Provide liaison and guidance to customers and 3rd party IT professionals to ensure quality delivery and support of our solutions. Produce detailed technical documentation on system installation and support procedures. Providing customer training Working closely with the service ...

take control when required Leading Change Positive about change, adapting rapidly for changing circumstances and encouraging flexibility in others Identifies and implements improvements to service delivery, engaging people in the change process and encouraging them to contribute ideas Find more cost-effective ways to do things, taking ...

valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit Mott MacDonald's Advisory and Programme Delivery(APD) unit delivers both project, programme & commercial management (PPCM) services and advisory solutions across the built environment, defence, energy, water, environmental, transportation, health and care … sectors. We deliver tailored solutions that directly address our clients’ key challenges, combining our world-leading project expertise with unrivalled programme delivery capabilities and advisory services. APD delivers services to projects ranging in scale and complexity up to £20bn, through the technical disciplines of programme management, project management, project ...

Managing Director - Specialist Public Sector Facing Service Provider An exciting opportunity has arisen to join an established, technology-led organisation as Divisional MD of their most successful business unit (public sector). This appointment is suited to a commercially driven leader with a proven track record of delivering growth … shape the future of a successful business operating within mission-critical environments. The successful candidate will take full ownership of commercial performance, operational delivery, and strategic expansion across a significant division. The Opportunity The Divisional MD will have full P&L responsibility for their business unit, leading a team ...

architecture role that goes well beyond traditional pre-sales. You will act as the bridge between customer strategy, core business processes, technology design, and service delivery — working alongside sales teams to help organisations modernise their enterprise landscapes. You will also play a meaningful role in how we approach … companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. ...

commercial vehicle, bus, coach, and general asset finance sectors with tailored award-winning lending, contract hire, rental and finance packages. We are a full-service finance and leasing business. Today our group is the UK’s fastest growing commercial vehicle and bus and coach finance and sales company. … pipeline development knowledge, must include substantial PySpark experience Demonstrable DevOps and DataOps experience with an understanding of best practices for engineering, test and ongoing service delivery An understanding of Infrastructure as Code concepts (Demonstrable Terraform experience a plus) Demonstrable experience of Data Pipeline testing, including automated testing, data ...

Abbott Laboratories in the Midlands is seeking a Technical Service Specialist to support installation, maintenance, and upgrades of diagnostic instruments. You will interact with lab staff and key stakeholders to ensure smooth deployments and training. The role requires a Bachelor's degree (engineering preferred) and a proven track record … service delivery, with strong communication and analytical skills. #J-18808-Ljbffr ...

will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute to wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take … ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve complex hardware, software, connectivity and application issues. Install, configure, maintain and replace desktop hardware, software and end-user devices. Support Microsoft Windows, Office, Microsoft 365, OneDrive and other cloud technologies. Administer user ...

will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute to wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take … ownership of incidents and service requests, ensuring issues are resolved within agreed SLA timescales. Diagnose and resolve complex hardware, software, connectivity and application issues. Install, configure, maintain and replace desktop hardware, software and end-user devices. Support Microsoft Windows, Office, Microsoft 365, OneDrive and other cloud technologies. Administer user ...

will focus on retention, growth, and delivering exceptional customer outcomes, with an established customer base from day one. You’ll collaborate with technical and service delivery teams to ensure seamless delivery and high customer satisfaction, avoiding new business pressure while pursuing long-term relationships and career progression. ...

major new building project Opportunity to shape AV, workplace technology, and IT infrastructure for a new facility Collaborative environment with strong emphasis on service, accountability, and continuous improvement Exposure to automation, analytics, and emerging technology initiatives What You’ll Be Doing Lead and develop a distributed team of deskside … with operational priorities. Build strong relationships with both senior leaders and frontline technical employees across the organization. Improve IT support workflows, processes, documentation, and service delivery across multiple locations. Establish consistent standards and expectations for deskside and field support. Collaborate with infrastructure, security, applications, and other IT teams ...

technical and operational disciplines Sound technical judgement when resolving critical incidents and assessing system risks Solid understanding of vendor management principles and 3rd party service level agreements Additional Information Act as the primary technical escalation point for internal teams on system-related issues,maintenanceand deployments Serve as a Subject … architectural improvements Maintain and support a wide range ofon-premise, SaaS and cloud-hosted business applications Investigate,troubleshootand resolve complex technical incidents tomaintainhigh service availability Liaise with cross-functional teams to communicate case progress and deliver prompt technical resolutions Manage 3rd party vendors against SLAs to ensure reliable service ...

technical and operational disciplines Sound technical judgement when resolving critical incidents and assessing system risks Solid understanding of vendor management principles and 3rd party service level agreements What you will be doing Act as the primary technical escalation point for internal teams on system-related issues, maintenance and deployments … support a wide range of on-premise, SaaS and cloud-hosted business applications Investigate, troubleshoot and resolve complex technical incidents to maintain high service availability Liaise with cross-functional teams to communicate case progress and deliver prompt technical resolutions Manage 3rd party vendors against SLAs to ensure reliable service ...

Artifex Interior Systems Limited is seeking an Infrastructure and Operations Senior Manager to lead the delivery, security and continuous improvement of our IT infrastructure and workplace technology in Birmingham. You will own end-to-end service delivery, resilience, and supplier performance across the IT estate. The role ...

charity's technology, cyber security, CRM, data management and information governance functions. The role ensures systems are secure, compliant and effective, supporting both service delivery and organisational growth. All applicants must have the Right to Work in the UK prior to applying for the role. ...

business opportunities. Manage and maintain relationships with both prospective and existing clients to ensure client satisfaction and retention. Collaborate effectively with technical, project/service delivery, finance/commercial, and senior management teams within nd client organizations. Develop and prepare comprehensive proposals and quotations tailored to client needs ...

client portfolio, targeting new federal government agencies outside of the Defense while deepening existing relationships. Operational Excellence: Maintain and enhance operational efficiency, ensuring that service delivery meets and exceeds client expectations. Financial Oversight: Oversee financial performance, including budgeting, forecasting, and cost optimization, ensuring sustained profitability. Compliance and Governance ...