76 to 100 of 222 Service Management Jobs in the North of England

with Systems Integration deployment staff, Dedalus application support and clients. You will support of the Dedalus integration engine platform and interoperability solutions, undertaking proactive management of interface support issues\incidents impacting solution service. You will liaise customer and third-party to define and analyse problem requirements for issue resolution … extended highly skilled team, you will be making a profound impact throughout the healthcare sector. You will: Provide remote incident resolution and problem management via the Dedalus Service Management System, in line with data privacy policies in relation to for interface configurations and integration engine platforms contained ...

ensure EDI services are delivered in a consistent, controlled and scalable manner. The EDI Analyst supports customer and supplier onboarding, acquisition integration activities, demand management, testing coordination and operational governance of the Group EDI platform. The role helps ensure that EDI services support business growth, customer requirements and supply … Coordinates onboarding of customers, suppliers and third-party logistics providers. Supports acquisition, divestment and business integration programmes. Works with SAP, integration, architecture and IT service teams. Coordinates multiple concurrent onboarding and change activities. Operates within a business-critical service supporting ordering, logistics and invoicing processes. Key Responsibilities ...

manage and support critical enterprise AI based applications in a fast-paced production environment. The role requires hands-on expertise in monitoring, incident management, troubleshooting, release support, and ensuring high availability and stability of business-critical platforms. In this role, you'll make an impact in the following ways … Perform root cause analysis (RCA) for recurring issues and drive permanent fixes. Analyze production logs, identify failure patterns, and create actionable dashboards to improve service monitoring and incident response. Coordinate with development, infrastructure, database, network, and business teams for issue resolution. Support application deployments, change requests, weekend releases ...

Role description: The End User Support Engineer based in Warrington, will be responsible for delivering Local Service Operations support in-person and in-country, providing a customer-centric, secure and reliable workplace technology experience for Arcadis users. Role accountabilities: Part of the LSO team delivering day-to-day support … Support new joiners within the team, providing training and advice. Support workload planning for the country and provide cover as required. Delivery of Local Service Operations. Implement agreed global and regional Digital Locations practices. Qualifications & Experience: Experience in endpoint support, local technology support or IT service delivery, with ...

security experience Solid technical background, preferable with hands‐on knowledge, in following areas IT processes, but not limited to: Information Security, Logical Access, Change Management, Service Management, Vendor Risk Management, Cloud Governance, AI Governance, Data Governance, Operational Resilience Technical domains: Network, Infrastructure, Applications, Virtualization, Cloud technologies … depth knowledge of compliance standards and governance frameworks including but not limited to Cobit, ITIL, NIST, ISO Professional information technology auditing designation (CISA) Efficient management and execution of the engagements Strong analytical, problem solving and negotiation skills and able to work independently Excellent verbal and written interpersonal communication skills ...

across our business At Sofina Foods, technology plays a vital role in supporting our colleagues, operations and customers. We're looking for an IT Service & Support Analyst to join our UK & ROI IT team and help deliver reliable, effective and customer-focused IT and Operational Technology (OT) services across … enjoys solving problems, working with people and finding better ways of doing things. You'll support colleagues with IT and OT issues, manage service requests and incidents, and contribute to system enhancements and continuous improvement initiatives that help the business operate more effectively. Working closely with users and colleagues ...

process reviews and stakeholder engagement activities to support process standardisation and maximise value from SAP S/4HANA capabilities.-Work closely with third-party service providers, implementation partners and internal teams to ensure effective support and enhancement delivery.-Provide guidance, mentoring and knowledge transfer to analysts, super users … enhancing SAP S/4HANA EWM and Manufacturing solutions within a manufacturing environment.-Strong functional knowledge of SAP S/4HANA Extended Warehouse Management (EWM), including inbound, outbound, inventory management and warehouse execution processes.-Strong understanding of SAP S/4HANA Manufacturing processes, including production execution, process manufacturing ...

your team. We're a young, fast-growing business, with our customer base expected to grow quickly. We help customers automate manual field service processes using our SaaS platform, and this role will be central to scaling that delivery and developing new value-added services as we grow. Ultimately … standard onboarding process Professional Services Shaping the Professional Services offering from day one, including hands-on delivery and resourcing of Professional Services Project Management Maintaining strong project control and communication across every engagement Building the governance, stakeholder communication and commercial disciplines needed to deliver larger, more complex projects ...

have specific experience of managing the operation and improvement of business applications? Do you have further experience of data governance and management, including exposure to data and document management systems? If so then let Informed Recruitment help you to achieve your potential with an exciting opportunity … Data and Systems Manager to support the operational management and ongoing improvement of business systems for an award-winning regeneration and property development organisation, a respected & established social enterprise in the midst of a digital transformation programme. The main purpose of the role will be to take responsibility ...

business platforms. The role ensures that all application changes, enhancements, upgrades and supplier-led releases are delivered with appropriate levels of quality assurance, risk management and business confidence. The successful candidate will own the testing strategy, governance framework, standards, methodologies and assurance processes across System Integration Testing (SIT), User … methodologies covering SIT, UAT, regression testing, non-functional testing and release validation. Ensure compliance with quality gates, develop risk-based testing approaches, manage defect management processes, and define testing KPIs and quality metrics. Develop and oversee test strategies, test plans and test execution activities for enterprise applications. Coordinate ...

Global Banking School in Manchester/Leeds seeks a Jira Developer to configure and maintain Jira Service Management, aligning with ITIL processes and enabling efficient service delivery. You will design workflows, empower automation via APIs, integrate with enterprise tools, manage users and permissions, and drive continual improvement ...

looking for a Service Delivery Manager to lead service delivery, manage stakeholder relationships, drive operational excellence, and identify opportunities to improve services through automation and AI. What you'll be doing: Leading end-to-end service delivery across complex technology environments Managing client relationships, escalations, and commercial … discussions Driving performance across multidisciplinary teams Identifying opportunities to grow accounts and improve service outcomes Applying AI and automation to enhance operational effectiveness Working within ITIL-aligned service management frameworks What we're looking for: Proven Service Delivery Management experience Strong stakeholder engagement and leadership ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … ATIA Ltd, The discovery of new potential customers, Creating of new offers for the existing or for new customers, Constant communication with the management of ATIA Ltd company. Advantages of work: Permanent salary + bonuses for new projects (Up to 20,000$ per project), Work from home, Frequent trips ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … ATIA Ltd, The discovery of new potential customers, Creating of new offers for the existing or for new customers, Constant communication with the management of ATIA Ltd company. Advantages of work: Permanent salary + bonuses for new projects (Up to 20,000$ per project), Work from home, Frequent trips ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … ATIA Ltd, The discovery of new potential customers, Creating of new offers for the existing or for new customers, Constant communication with the management of ATIA Ltd company. Advantages of work: Permanent salary + bonuses for new projects (Up to 20,000$ per project), Work from home, Frequent trips ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … Kingdom, Creating plan for sales and marketing activities, Managing the company and new sales representatives, Finding new partners and clients Constant communication with the management of ATIA Ltd company. Advantages of work Permanent salary + bonuses for all new projects (up to 20,000£ per project), Frequent trips, Rapid ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … Kingdom, Creating plan for sales and marketing activities, Managing the company and new sales representatives, Finding new partners and clients Constant communication with the management of ATIA Ltd company. Advantages of work Permanent salary + bonuses for all new projects (up to 20,000£ per project), Frequent trips, Rapid ...

ATIA Ltd is multinational company responsible for the development of many different information systems and applications including: Customer Relationship Management System (CRM), Document MAnagement System (DMS), Service Desk Plus (SDP), Service Management Systems (SMS), Business Continuity Management Systems (BCMS), Information Security Management Systems … Kingdom, Creating plan for sales and marketing activities, Managing the company and new sales representatives, Finding new partners and clients Constant communication with the management of ATIA Ltd company. Advantages of work Permanent salary + bonuses for all new projects (up to 20,000£ per project), Frequent trips, Rapid ...

build and operate those services. The role is centered on Red Hat OpenShift and Red Hat OpenShift AI, and combines working architecture, line management, and embedded engineering. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. … maintains comprehensive technical documentation, including architecture diagrams, design specifications, reference patterns, ADRs, and operational guidance. Collaborating with security, network, storage, application, monitoring, and service management teams to ensure cohesive and supportable infrastructure solutions. Following the firm's standard ITSM, ITIL, Change Management, security, data usage, equipment usage ...

with internal technical teams and external stakeholders. Providing clear technical updates to customers, colleagues and stakeholders during incidents and operational activity. Applying ITIL and service‐management practices across incident and change activities. Maintaining accurate technical and operational documentation and sharing knowledge across the wider team. Identifying opportunities … improve operational efficiency, service stability and customer experience. Maintaining high standards of information security, data protection, risk management and customer confidentiality. Essential Skills/Experience We're looking for three core areas of experience: Hands‐on network security experience Experience supporting network security technologies in a live ...

Operations to turn business priorities into scalable technology solutions. Drive platform performance, stability, security and continuous improvement across our SAP estate. Ensure strong governance, service management and release processes are in place. Lead, coach and develop a team of technical specialists. Build strong relationships with external partners … scale ERP transformation and migration programmes. Deep understanding of SuccessFactors architecture, modules and integrations. Experience leading and developing high-performing technical teams. Strong stakeholder management skills with the ability to influence senior leaders. Experience managing third-party suppliers and strategic technology partners. A solid understanding of ITIL service ...

assessment artefacts including dependency maps, supportability assessments, risk registers, and transition readiness reports. Identifying architectural risks, technical debt and operational dependencies that may impact service transition or ongoing support. Defining remediation actions and transition exit criteria required for service acceptance. Collaborating with client stakeholders, incumbent suppliers, and internal … delivery teams to facilitate knowledge transfer and document critical application dependencies. Supporting operational service design by documenting ownership models, escalation paths, recovery responsibilities, and support boundaries. Ensuring architecture documentation, support documentation and operational procedures are aligned and fit for managed service operations. Providing architectural governance throughout transition, onboarding ...

Line IT Service Desk Analyst Application Deadline: 12 November 2026 Department: IT Infrastructure and Operations Employment Type: Permanent Location: Sheffield Compensation: £26,000/year Description IT Service Desk Analyst Location: Sheffield (hybrid working – office attendance expected 4–5 days per week) Contract: Permanent Hours: Full time, 37.5 … suit your lifestyle - from discounts on retail and socialising, to health and wellbeing, travel, and technology and plenty more THE ROLE As an IT Service Desk Analyst, you'll be the first point of contact for colleagues requiring technical support across a range of systems, applications and devices. This ...

Capgemini Invent is seeking a Consultant to lead service management transformation, supporting clients with operating model improvements, ITIL-aligned processes and tooling assessments. You will combine strategy, technology and data insights to提升 resilience and performance. You will work across cloud environments, AI-enabled operations and AIOps, collaborating with ...

capabilities and product direction and assess where they create meaningful opportunities or implementation considerations for customers. Provide technical leadership across solutions involving Jira, Jira Service Management, Confluence and the wider Atlassian platform, with appropriate knowledge of areas such as Rovo, Jira Align, Bitbucket and relevant Marketplace applications. Advise … confident, courageous, decisive, direct. The must haves: Significant experienced designing and delivering Atlassian solutions in complex customer environments. Strong current knowledge of Jira, Jira Service Management, Confluence and the broader Atlassian platform and ecosystem. Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches. ...