76 to 100 of 206 Service Management Jobs in the South East

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: £750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring … reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: Lead the design ...

Title: DV Cleared Service Architect Location: Basingstoke Duration: Until 31/05/2027 Rate: 750 per day via an approved umbrella company Must be willing and eligible to go through the DV Clearance process Our client, a leading organisation in the IT services sector, is hiring … reputable company to bring on board an experienced Service Architect to join their dynamic team in Basingstoke. This is an exciting opportunity to contribute to high-profile projects, ensuring seamless service delivery and operational excellence. What you'll be doing: Lead the design ...

Acting as a first point of contact for IT support requests via phone, email and face-to-face interactions Taking ownership of incidents and service requests through to successful resolution Diagnosing, troubleshooting and resolving hardware, software and system issues Escalating complex issues where appropriate and working collaboratively with … platforms, including Active Directory and Microsoft 365 Deploying and supporting authorised software applications Maintaining accurate asset and licensing records Assisting with IT projects and service improvements Creating and sharing technical documentation and user guidance Participating in on-call and shift rotas as required Identifying opportunities to improve systems, processes ...

Azure, RHEL and Java/Spring Boot microservices. You’ll support business-critical platforms in a 24/7 environment, taking ownership of incident management, security remediation, CI/CD and automation. The Opportunity As TechOps Engineer, you’ll be responsible for the reliability, security and performance of complex … cloud infrastructure. • Collaborating with Security, SOC and NOC teams during incident response and post-incident reviews. • Managing incidents, problems and changes through Jira Service Management. • Maintaining operational runbooks, dashboards and technical documentation. • Improving platform reliability through automation, scripting and CI/CD. • Participating in a 24/ ...

their partnerships. If you are passionate about customer success and thrive in a collaborative environment, this opportunity is for you! Key Responsibilities : Client Relationship Management: Manage and develop a portfolio of strategic client accounts, maintaining a thorough understanding of each customer's business objectives, challenges, technology landscape, contract status … strong, trusted relationships with key stakeholders through regular face-to-face meetings, virtual reviews, telephone contact, and email communication. Conduct Quarterly Business Reviews (QBRs), Service Reviews, and Strategic Planning Sessions with clients. Act as the primary point of contact for customer relationship management and account development activities. Drive ...

regional and national levels. This role offers significant breadth and impact. You will lead operational performance and technical strategy across cyber security, infrastructure, networks, service desk, end user support, and data services, ensuring high availability, resilience, and security of critical systems. Your leadership will be instrumental in driving service … role is advancing cyber security and data quality, ensuring compliance with national standards and safeguarding sensitive patient information. You will lead incident response, risk management, and continuous improvement, while shaping policies and strategies that strengthen the Trust’s digital maturity. We are looking for an experienced and credible digital ...

inclusive environment that helps them thrive. Our client, a leading player in the financial services industry, is seeking an experienced Identity & Access Management Operations Analyst at the VP level to bolster their IAM operations across EMEA. This is an exciting opportunity for a talented professional who thrives … dynamic environment and is eager to make a significant impact on access management services. Role: Identity & Access Management Operations Analyst, VP Duration: 12 Months Location: London (Hybrid, 2 - 3 days a week in office) Rate: £750 per day (umbrella) Role Summary: In this pivotal role, the successful candidate ...

KPIs: calls, demos booked, proposals sent, and deals advanced Provide regular, honest forecasting to leadership — no surprises Collaborate with Sales Engineering, Implementation, and Account Management to ensure a smooth hand-off post-close What You’ll Bring 5+ years of B2B SaaS or field service industry sales experience … growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together! Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices ...

excellent opportunity for a hands-on technology leader to own and develop the organisation’s Technology Operations capability. You’ll lead the Service Desk team, oversee endpoint management and the Joiners, Movers and Leavers process, and introduce intelligent automation that improves operational efficiency and the wider colleague experience. … have overall responsibility for the effective operation and continued development of the organisation’s internal technology services. You’ll lead and develop the Service Desk team, take ownership of Windows and macOS endpoints and ensure technology processes remain secure, reliable and compliant within a regulated environment. You’ll also ...

deeper penetration into accounts that already know and trust us. What You’ll Do Close — At Volume Receive warm inbound leads from the Account Management team and marketing — the majority of your pipeline is already primed Run several demos per day with existing customers, moving deals through a short … taking a business from surviving to thriving — you sell transformation, not software Strong command of Salesforce or equivalent CRM Experience in SaaS, field service, or trades industries is advantageous Our Core Values We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate ...

client, a pioneering organisation within the aerospace sector, is seeking a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk … performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures to ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process ...

opportunity to act as a deputy to the HPC Manager, supporting team coordination, stakeholder engagement, and operational decision-making while developing your leadership and management capabilities.**Key Responsibilities*** Act as final escalation point for complex Linux issues, delivering expert troubleshooting.* Support the Technical Program Manager in team leadership activities … frameworks to ensure consistency, security, and excellence.* Optimize Linux systems for performance, availability, and compliance through proactive monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations ...

needs of teaching, learning and business operations. You will play a key role in developing a modern, insight-led support function, bringing together service management, digital adoption, classroom technology, user engagement and emerging technologies to create a consistent experience across the University. What You'll Do: Lead Technology … campuses. Provide direction, coaching and support to managers and specialist teams, fostering a collaborative and accountable culture. Oversee the University's support operations, including service performance, governance, prioritisation, escalation routes and knowledge management. Develop and embed a support model that effectively balances remote assistance, regional on-site provision ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities … supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear ...

term contract. This is an opportunity to play a central role in ensuring Nest’s pension scheme continues to deliver a reliable, high-quality service for millions of customers. As Service Delivery Manager, you’ll work at the heart of a complex outsourced operational environment, using insight, assurance … stakeholder management to make sure service performance remains strong and customer outcomes stay front and centre. You’ll join a collaborative Service Delivery team with real influence across Nest and its Scheme Administrator, helping to resolve issues, identify improvements and shape operational change. It’s a role ...

support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office … major incidents affecting ticketing systems, gates, validators, kiosks, and associated platforms , coordinating rapid resolution with engineering and field teams. Drive operational excellence across: Incident management Ticket prioritisation and queue management Root cause analysis (RCA) Service performance and uptime Work closely with field engineers, maintenance teams, and operational ...

frameworks to ensure consistency, security, and excellence.* Optimize Linux systems for performance, availability, and compliance through proactive monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations … Information Systems, or related field.**Key Skills & Experience*****Essential**** Several years of Linux administration experience, ideally in an HPC environment.* Strong troubleshooting and IT service management skills.* Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform).* Experience with Docker and container orchestration.* Scripting skills (Bash ...

Integration Developer/Consultant We are seeking an experienced Jira-ServiceNow Integration Developer to design, develop, and support integrations between Atlassian Jira/Jira Service Management and ServiceNow platforms. The role will focus on automating workflows, synchronising tickets, incidents, changes, and service requests, and delivering seamless enterprise … bidirectional integrations between Jira and ServiceNow. Develop REST/SOAPAPI-based integration sand automation workflows. Configure ticket synchronisation for Incidents, Problems, Changes, Tasks, and Service Requests. Build custom scripts, business rules, Flow Designer workflows, Script Includes, andintegration components within ServiceNow. Configure Jira automations, webhooks, and workflow transitions. Troubleshoot integration ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … processes and assumptions, and shape solutions, not simply implement requested changes. What You Will Do Mature the HR technology operating model, including governance, release management, support processes, data quality, service ownership, and continuous improvement. Manage a SuccessFactors development team of 4-6 individual contributors across Manila ...

opportunity for someone who combines strong technology project delivery experience with a proven track record of establishing, improving and running an effective IT Change Management function. Working closely with the CTO, Technology leadership team, business stakeholders, Risk, Information Security and third-party suppliers, you will lead the delivery … line with ITIL best practice. The Role A significant focus of the role will be to develop and embed a robust Change Management capability . You will take ownership of the Bank's IT Change Management processes, governance and controls, ensuring that production changes are appropriately assessed, approved ...

experienced M365 Transition Engineer to support a high-profile Defence programme, working within a busy operational support environment. This role is centred around service stabilisation, knowledge transfer, mentoring, and capability uplift , helping to strengthen 2nd Line support functions while improving Microsoft 365 service performance across a complex … resolve incidents effectively and efficiently. This is an excellent opportunity for an experienced M365 professional who enjoys combining technical expertise with mentoring and service improvement activities. Key Responsibilities Provide specialist support for complex Microsoft 365 incidents, requests, and operational issues. Increase 2nd Line support throughput and technical capability. Improve ...

decommissioning of business critical datacentres. This role will cover a key area of the business, and you'll be responsible for ensuring smooth service delivery, whilst maintaining communications with business stakeholders throughout. Responsibilities Hardware Support: Datacentre Operations Incident & Service Management Change & Project Support Security & Compliance Documentation & Reporting … Requirements Troubleshooting and fault-finding abilities Experience with enterprise storage platforms Prior data centre experience IT service management experience Currently holding SC Clearance Full Uk Driving License Hours 9:00-17:30 Monday to Friday Salary £45,000 to £48,000 Basic, with £7,800 on-call bonus ...

decommissioning of business critical datacentres. This role will cover a key area of the business, and you'll be responsible for ensuring smooth service delivery, whilst maintaining communications with business stakeholders throughout. Responsibilities: Hardware Support: Datacentre Operations Incident & Service Management Change & Project Support Security & Compliance Documentation & Reporting … Requirements: Troubleshooting and fault-finding abilities Experience with enterprise storage platforms Prior data centre experience IT service management experience Currently holding SC Clearance Full Uk Driving License Hours: 9:00-17:30 Monday to Friday Salary: £45,000 to £48,000 Basic, with £7,800 on-call bonus ...

+ Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth … Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account ...

long-term approach is to provide stable, ongoing network services and support transformation projects, the immediate focus of the role will be on service transition and project implementation activities, including technical delivery, operational readiness, network documentation, change support and handover into BAU service operations. The successful candidate will … provide strong technical expertise across LAN, WAN, data centre, wireless, mobile and security technologies, working closely with customer stakeholders, internal engineering teams, service management functions, third-party suppliers and project teams to deliver reliable technical solutions for both transition activities and ongoing transformation initiatives. The position requires ...