51 to 75 of 258 Service Management Jobs in the South East

seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise … ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service ...

invest in you!. Job Description Here at our client, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE … client managed service framework that is currently transforming the way our customers consume services. The framework is continually evolving to ensure we are always delivering next generation services. Technology plays a key part in providing the underlying platform and capabilities. We are seeking a creative and experienced individual ...

Motion Applied, you will be responsible for the delivery, performance and continual improvement of our services across a portfolio customers. This role combines ITIL Service Delivery Management and Account Management responsibilities. You will ensure services are delivered in line with agreed SLAs, operational performance targets and customer … expectations whilst driving ongoing customer satisfaction, retention and growth. The role will act as the primary customer contact for operational, service and day-to-day enquiries and escalations, working closely with customers, suppliers and internal teams to deliver excellent service outcomes for our customers. Key Responsibilities Service ...

office-based working in the Reading area and at home.The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff.Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management.Provide application lifecycle technical expertise for the support, monitoring, troubleshooting, change … conditions and established technical standards such as CMMI and ISO.Engage in and provide support for transition/transformation efforts.Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following ...

National Security IT provider Tektora are supporting a leading Defence and National Security IT provider who are looking to speak with DV Cleared Service Delivery Managers for a contract opportunity overseeing the delivery of IT services within a Contact Centre Support Team. This role would suit someone with … strong technical background and deep ITIL knowledge who has managed service teams and client expectations in a dynamic environment and is looking to develop further across secure service delivery. The Role You will be involved in: Overseeing end-to-end delivery of IT services across infrastructure and support ...

support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. The role also requires extensive White Glove service experience, ensuring senior leaders, Executive Leadership, and VIP users receive a highly responsive, discreet, and premium support experience. As a Senior IT Support Engineer … acting as a trusted escalation point for complex technical issues that require advanced troubleshooting and resolution. Your expertise spans across end-user technologies, device management, and service desk operations, and you are expected to bring both technical depth and strategic foresight to the role. You play a pivotal ...

proportionate, risk-based compliance rather than process for its own sake. * Support the continued development and adoption of change within Halo and other relevant service management tooling, including workflow, reporting and automation opportunities. * Monitor change outcomes and complete post-implementation reviews where required, ensuring failed or problematic changes … result in clear learning, ownership and follow-up actions. IT Change Analyst Knowledge, Sills and Experience: * Relevant experience in change, release, service delivery, project coordination or IT service management within a medium to large organisation. * Good working knowledge of ITIL 4 change enablement and related incident, problem ...

role The Aztec Group is seeking an experienced Major Incident and Problem Manager to own and continually improve the major incident and problem management capabilities across Technology. The role will lead the response to high-impact technology incidents, coordinate technical and business stakeholders, maintain clear executive communications and drive … timely service restoration. It will also establish disciplined problem management practices that identify root causes, reduce repeat incidents and ensure corrective actions are owned, prioritised and completed. The successful candidate will provide visible stewardship during high-pressure events and strengthen operational resilience through effective governance, reporting, learning ...

Halo ITSM Consultant We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits , this is a fantastic opportunity to take ownership of client projects, implementing … configuring and optimising HaloITSM solutions. Duties: Lead client discovery workshops to understand service management requirements and challenges Design and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reporting Support integrations, data migration, testing and deployment Deliver client training, knowledge transfer and post-implementation support Work ...

Halo ITSM Consultant We are looking for an experienced Halo ITSM Consultant to join a global IT Service Management specialist based in Reading. Offering a salary of up to £80,000, hybrid working and excellent benefits , this is a fantastic opportunity to take ownership of client projects, implementing … configuring and optimising HaloITSM solutions. Duties: Lead client discovery workshops to understand service management requirements and challenges Design and configure HaloITSM solutions including workflows, service catalogues, SLAs, automation and reporting Support integrations, data migration, testing and deployment Deliver client training, knowledge transfer and post-implementation support Work ...

keep learning exciting new approaches. About The Role We are seeking an experienced Transformation PMO Lead to establish and run the Programme Management Office for a strategic IT Operations Transformation programme. This programme will transform IT service operations from a predominantly manual, people-intensive operating model … modern AI-enabled and automation-driven model, leveraging AI Ops, intelligent automation, predictive operations, and enhanced service management capabilities across all IT&D service towers (Lots). The role will work in close partnership with the Transformation Director, Lot leaders, vendors, Finance, Procurement, HR, and senior ...

Location: Datchet, Slough Job ID: R0141950 Date Posted: 2026-08-21 Company Name: HITACHI EUROPE LTD. Profession (Job Category): Project/Program Management Job Schedule: Full time Remote: No Company Overview Through its Social Innovation Business that brings together IT, OT(Operational Technology) and products, Hitachi contributes … Ditton Park, Datchet in the UK with offices throughout Europe. The Information Technology Group of Hitachi Europe Ltd is part of Hitachi’s shared service for EMEA (Europe, Middle East and Africa) and responsible for delivery of IT services to Hitachi companies in our region. What ...

Senior IFS Supply Chain & Service Management Architect We're looking for a seasoned IFS Cloud Architect to take ownership of Supply Chain and Service Management across a major enterprise transformation. This is not a high-level design role . The solution is largely defined ...

looking for a Digital Technology Performance Manager to join our Roadside technology team, working closely with Digital Commerce & Trading, Product, Engineering and Service teams. You’ll provide real time visibility and insight into the health, performance and activity of the technology supporting our digital customer journeys. Connecting technology performance … technology performance with customer and trading indicators, providing timely insight to support decisions and prioritisation. Proactively identify and investigate emerging technology issues, coordinating Engineering, Service and other relevant teams where action is required and supporting incident and root cause analysis. Partner across Engineering, Product, Service Management, Data ...

Service Desk Analyst Rate: £250 per day, umbrella rate Location: Hampshire Working arrangement: 5 days per week onsite Contract length: 6 Months Clearance requirement: SC cleared or eligible for SC clearance Your new company You will be joining a Shared Service Desk team within a government body, providing … first-line IT support to users. You will work closely with Duty Technicians, infrastructure teams, application support teams and Service Managers to restore services quickly and provide a high-quality customer experience. Previous experience working within a government or public sector environment would be beneficial for this opportunity. Your ...

ITSM Business Analyst/Consultant, you will make an impact by supporting ITSM strategy, operating-model transformation, process redesign and ServiceNow-enabled service improvements that deliver practical transformation roadmaps aligned to business objectives. You will be a valued member of the Consulting team and work collaboratively with business stakeholders … service owners, architects, and delivery teams, and clients. In this role, you will Conduct stakeholder interviews, workshops and discovery activities to understand current ITSM processes, services, governance and organisational structures, and analyse capabilities, operating models and service performance to identify improvement opportunities Document current and future-state processes ...

working closely with stakeholders, suppliers and technology teams. You will oversee a team responsible for the delivery, support and governance of these systems, covering service management and strategy, business analysis, testing, performance monitoring and ongoing system maintenance. Above all else, we're committed to the care and improvement … helps improve lives on a daily basis. What you'll do Manage the provision of technology-based services to meet defined organisational needs. Lead service management, support and governance activities across Supply Chain and Finance systems. Align and prioritise production support, operational activities, portfolio projects, service requests ...

Service Design Consultant Department: Technical Operations Employment Type: Permanent Location: Multiple Locations Compensation: £50,000/year Description Service Design Consultant Location: Hybrid, from our Shoreham, Exeter, Birmingham or Manchester offices Salary: Up to £50,000 Introduction Focus Group is a £300m-revenue, 1,500-person technology services … sized enterprise) customers. As we continue to expand our portfolio and make strategic acquisitions, we’re committed to setting new industry standards in managed service excellence and redefining what world‐class technical support means. As Service Design Consultant, you’ll support our Service Design Architect, Service ...

Product Manager to join the team. This role is delivery-focused, translating product strategy into execution through clear user stories, effective backlog management, and consistent sprint delivery. You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams … prioritisation and iteration YOU ARE A MATCH IF... Education and Experience 5+ years of experience in digital product ownership, application ownership, digital operations, platform management, or IT business partnership roles. Experience managing digital platforms, customer-facing applications, portals, websites, mobile applications, or digital ecosystems. Experience working in matrix ...

exciting opportunity for an experienced Support Consultant to join our Secure Managed Services team. This role combines hands-on technical support with customer-facing service delivery responsibilities. The successful applicant will manage complex incidents and service requests, while also supporting managed service reporting, customer reviews, escalations, service governance and continual improvement. This role is suited to a Support Consultant who wants exposure to broader customer and service activity while remaining technically involved in day-to-day delivery. Responsibilities Manage complex incidents, service requests and customer escalations across supported customer environments, ensuring progress, actions ...

vacature voor ons kantoor in Reading, Verenigd Koninkrijk. We zijn op zoek naar een Sales Executive met een sterk track record in IT Service Management (ITSM) solution sales. Dit is een geweldige kans om aan de slag te gaan bij een wereldwijde leider in IT Service Management … nieuwe logo's stimuleren door middel van outbound prospectie, gerichte campagnes, netwerken en partnerbetrokkenheid Identificeren en betrekken van besluitvormers binnen IT, Operations en Service Management Een gekwalificeerde verkooppijplijn opbouwen en beheren Eigenaar zijn van de verkoopcyclus vanaf het eerste contact tot en met de afsluiting en overdracht Accountbeheer ...

Linux-based services. Working closely with other infrastructure specialists, you will help resolve incidents, improve platform capability and maintain robust operational documentation within formal service management and security frameworks . Key Responsibilities Act as a Linux SME , providing expert technical support across enterprise Linux environments. Support the stability … role in discussions around environment development, growth and optimisation . Utilise automation techniques to improve infrastructure, efficiency and repeatability. Work within established service management, operational and security frameworks. Skills & Experience We are looking for candidates with strong experience in: Enterprise Linux administration and engineering . Linux platform support ...

senior technical owner within our client delivery organisation working closely with a key customer. The role is accountable for maintaining technical integrity across the service landscape and for providing governance, assurance and informed challenge to delivery teams and suppliers. Working closely with our internal teams and our customer … technical stakeholders, service managers, project managers, architects, security teams and senior leaders, you will ensure that proposed and implemented solutions remain aligned with service objectives, architecture principles, security requirements and operational support models. Act as our client technical owner for the service with our customer, maintaining ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

underrepresented groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Service Desk Analyst Location: Farnborough (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate … United Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Service Desk Analyst is the first point of contact for users requiring IT support, providing professional and effective Level 1 and Level 2 technical support ...