326 to 350 of 411 Service Management Jobs in the UK excluding London

real influence on how they are used across the organisation. You’ll work closely with stakeholders across the business, balancing day-to-day system management with improvement, change and optimisation. It’s a role where you won’t just be keeping systems running, you’ll have the opportunity … landscape. You’ll be responsible for: Administering and supporting core ERP and business applications Managing users, access, permissions, licensing and system security Managing incidents, service requests and changes through to resolution Supporting upgrades, implementations and continuous improvement Maintaining system documentation, processes and standards Working with stakeholders to understand requirements ...

Vault and backup solutions. Cloud security and cyber security best practices. ISO 27001 compliance, audits and security governance. Windows and Linux environments. IT service management and modern infrastructure practices including DevOps principles. It would be great if you also have experience with technologies such as GitHub, Rundeck ...

role in ensuring the effective operation, support, and continuous improvement of business-critical applications. The role will involve incident, problem, request, and change management, with opportunities to contribute to testing, implementation, and operational process development. You will be onsite full time in Hemel for 6 months, you will then … structured, ITIL-aligned environment. Investigating and resolving technical issues and contributing to root-cause analysis. Monitoring live services to ensure consistent performance against agreed service levels. Contributing to infrastructure improvements, project activity, testing and release support. Producing and maintaining clear technical documentation to support day-to-day operations. What ...

Required Experience Extensive Business Analysis experience within IT, transformation or change environments. Proven experience delivering requirements and process improvements for complex projects. Strong stakeholder management, communication and facilitation skills. Experience with enterprise systems such as ERP, HR, Finance or Service Management platforms. Strong business process mapping … Essential BCS, IIBA or equivalent Business Analysis qualification. Lean Six Sigma qualification. Desirable Agile Business Analyst, AgilePM, Scrum or SAFe certification. PRINCE2 qualification. Change Management certification. Location: Hybrid, London (3 days per week in the office) Must be eligible to work in the UK. Paying between £, depending on experience. ...

implementing telecoms installations Supporting the wider IT stack — diagnosing and resolving hardware, software, and network connectivity issues Logging and tracking work accurately through the service management system Escalating complex issues to management or specialist teams where needed Contributing to knowledge base documentation, particularly around print solution software ...

infrastructure engineers with onsite hardware checks, installations, network troubleshooting, and maintenance. Log, update, and manage support tickets accurately, ensuring incidents are resolved within agreed service levels. Take ownership of support requests from initial diagnosis through to resolution. Develop knowledge of customer OT applications and maintain accurate technical documentation. Support … stay up to date with industry developments. Essential Skills & Experience Good knowledge of computer hardware, Windows operating systems, and networking. Experience using IT service management or helpdesk ticketing systems. Strong documentation skills using Microsoft Office. Excellent communication and customer service skills. Ability to troubleshoot technical issues independently ...

stakeholder engagement, strategic planning and leadership skills. A degree in IT, Engineering, Business or a related discipline. Professional certifications in cloud technologies or IT service management are advantageous. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource … Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries ...

Directory/Entra ID Supporting laptops, desktops, mobile devices and peripherals Assisting with device builds, deployments and configuration Managing and prioritising tickets through the service desk system Working with colleagues and third-party suppliers to resolve technical issues Supporting the administration, maintenance and development of the ERP system following … business environment Microsoft technologies including Windows, Microsoft 365 and Active Directory User administration and troubleshooting within Microsoft environments Hardware setup, configuration and support IT service management tools and ticketing systems Working to SLAs and managing priorities effectively Experience with Microsoft Intune, device management or ERP systems would ...

microservices, event-driven architecture and data/analytics capabilities * Solid commercial awareness, including business and operating models, financial planning, cost-benefit analysis and risk management * Experience with enterprise architecture frameworks, tools and modelling techniques * Understanding of both project-led and product-led delivery models, alongside Agile principles and methodologies … computer science, engineering, business or systems analysis) * Experience within large-scale, asset-intensive or regulated environments (e.g. utilities, infrastructure or similar) * Knowledge of IT service management, SDLC, Agile/Lean delivery and enterprise frameworks such as ITIL Why Apply? * Play a central role in a major technology transformation ...

this could be the ideal opportunity for you. The Role As a Scheduler, you will be responsible for planning, coordinating, and monitoring all change management and provisioning activities across multiple client environments. You will ensure that engineers, equipment, suppliers, and client requirements are aligned to deliver services within agreed … timescales and service levels. You will act as a central point of coordination, proactively managing schedules, identifying potential delays, and ensuring work progresses smoothly from request to completion. No two days are the same. One moment you may be scheduling engineering resource for a major deployment, the next ...

migrations and consolidations Perform technical assessments and health checks across Atlassian instances Administer Bitbucket and Bamboo alongside core Jira/Confluence products Configure Jira Service Management queues, SLAs and automation Support integration between Jira and other applications via APIs/scripting Configure and manage CI/CD automation ...

Online migrations from Classic to Modern SharePoint environments.* Strong SharePoint Online administration experience, with a detailed understanding of SharePoint architecture, permissions models and information management principles.* Proven experience using ShareGate and the Microsoft Migration Tool to deliver complex content migrations.* Strong knowledge of the Microsoft 365 suite, including SharePoint … Experience troubleshooting complex migration issues and resolving technical challenges effectively.* Experience assessing and replacing legacy SharePoint Alerts and workflows using Power Automate.* Strong stakeholder management, communication and collaboration skills, with the ability to work effectively across technical and business teams.* Experience with PowerShell scripting for migration, reporting and bulk ...

role, client allows full remote working Essential Experience: Demonstrate experience as a SOC Manag er, Effective in deploying resources In-depth knowledge of incident management processes Can deliver an effective security monitoring capability, threat intelligence and assessment Managing relationships (external vendors, managed security service providers, technology partners … benefit of a quick start date Desirable: CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation ( or equivalent) service management qualification What you will gain: Amazing rate for great affordability Remote working that you can spend less time travelling and enjoy some ...

days onsite in central Birmingham, and a great benefits package as outlined at the bottom. Responsibilities: Be the key individual responsible for the maintenance, management and design of their nearly 100% Azure based infrastructure environment Act as the subject matter expert for building, managing, and maintaining their Remote Desktop … Service Oversee core networking across physical and cloud environments, specifically configuring and managing Meraki firewalls, VPNs, VLANs, and Azure Network Security Groups Lead domain migrations, manage Active Directory/Entra ID, and oversee O365 tenant administration Resolve complex escalated incidents, document technical troubleshooting workflows, and ensure system performance complies ...

systems are aligned with current and future business needs Manage IT budgets, forecasting, and cost-effectiveness across the function Lead on IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line support … working within a legal or professional services environment and be comfortable balancing operational delivery with strategic input. Experience with Partner for Windows (P4W) case management system would be advantageous, and managing Cyber Essentials audits including Cyber Essentials Plus is required. Microsoft Server (2025, 2022, 2019) Microsoft environments: Azure (including ...

Windows Server Microsoft 365 Active Directory Passion for IT and a proactive approach to learning and development. Desirable Skills & Experience Previous IT Support or Service Desk experience. Experience installing, configuring, and troubleshooting Windows-based systems. Networking knowledge including: VLANs Routing Firewalls Wireless technologies Structured cabling Server and virtualisation experience … Server environments Software development experience using: C# .NET ASP.NET WebForms WinForms SQL Server experience including querying, reporting, and data analysis. Familiarity with ticketing or service management systems. What's on Offer? Opportunity to work across support, infrastructure, and software development. Exposure to a wide variety of technologies ...

profile defence sector client on a contract basis. The successful candidate will be responsible for the implementation, administration, and optimisation of enterprise monitoring and management platforms, ensuring the availability, performance, and security of critical infrastructure and services. Key Skills & Experience Strong hands-on experience with SCOM (System Center Operations … Microsoft infrastructure technologies, including Windows Server, Active Directory, Group Policy, DNS, DHCP, and Azure services Experience configuring and managing monitoring, alerting, reporting, and performance management solutions Good understanding of networking technologies, including TCP/IP, routing, switching, firewalls, VPNs, and network troubleshooting Experience supporting complex enterprise environments and resolving ...

experience A growing telecommunications provider based in Central Brighton, is seeking a personable and technically-minded 1st Line Network Support Engineer to join their Service Desk team.Supporting customers across a range of network and telephony services, you'll be the first point of contact for technical queries, taking ownership … initial troubleshooting, incident triage and escalation where required. This is an excellent opportunity for someone who enjoys technology, delivering great customer service and building a career within a growing telecoms environment.Working closely with an experienced technical team, you'll gain exposure to networking, infrastructure and telecommunications technologies while developing ...

functional issues in collaboration with the team. Act as a mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday … workshops, managing stakeholders, and driving solution design. Ability to work independently while providing guidance to junior colleagues. Excellent communication skills in English. Hour of service are 07:00 to 19:00 and team will operate separate shifts to cover this period. On-call support for P1 incidents will ...

functional issues in collaboration with the team. Act as a mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday … work independently while providing guidance to junior colleagues. Excellent communication skills in English. Availability to work onsite in Manchester or Inverness. Hour of service are 07:00 to 19:00 and team will operate separate shifts to cover this period. On-call support for P1 incidents will be shared ...

functional issues in collaboration with the team. Act as a mentor for junior consultants, supporting their development and reviewing their work. Manage incidents, service requests, and changes through ServiceNow or other ITIL-aligned service management platforms. Your Profile Minimum of 3 years of experience as a Workday … while providing guidance to junior colleagues. Excellent communication skills in English. Availability to work onsite at client office in Manchester or Inverness. Hour of service are 07:00 to 19:00 and team will operate separate shifts to cover this period. On-call support for P1 incidents will ...

time temporary position offering hybrid working arrangements and an immediate start. You will play a key role in supporting customers and internal stakeholders, ensuring service requests and maintenance issues are logged, monitored, and resolved efficiently. Your New RoleAs Helpdesk Administrator, you will be responsible for providing first-line administrative … support to customers and engineers, ensuring all service requests are managed effectively. Key responsibilities will include: Logging, updating and managing service requests through the helpdesk system Acting as the first point of contact for customer enquiries via telephone and email Allocating jobs and coordinating engineer attendance to meet ...

growing technical engineering team. This is a technically focused role supporting complex building services applications, fault investigation and product performance. Working alongside engineering, service and product teams, you'll provide expert technical support on mechanical products integrated with Building Management Systems and controls. This is not a sales … supporting customers and colleagues with fault diagnosis and product performance. Your responsibilities will include: Investigating technical issues relating to HVAC products, controls and Building Management Systems. Providing second-line technical support for complex customer enquiries. Analysing site reports, technical documentation and engineering drawings to identify root causes. Supporting fault ...

maintain the programme engineering strategy, ensuring technical delivery supports agreed cost, quality and timescale commitments. Align cloud, network, infrastructure, workplace, software, support and service management workstreams. Establish consistent engineering processes, standards, governance and life cycle guidance across technical teams. Work within the customer Design Authority and lead technical … Significant experience in senior engineering, architecture or technical transformation leadership roles. Broad technical knowledge across cloud, platforms, infrastructure, networks, workplace technologies, software engineering or service operations. Strong experience of engineering governance and working within Design Authority environments. Experience implementing or improving engineering processes and standards across multiple technical workstreams. ...

role will be an initial 6 month contract paying between £750 - £850/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Clearance: SC Role Profile: Experienced SOC Manager * Strategic in nature, need … they're and where they are going. Effective in deploying resources * Demonstrated ability to lead and manage a team * In-depth knowledge of incident management processes * Proven experience delivering an effective security monitoring capability * Proven experience delivering threat intelligence and assessment * Proven experience operating cyber security solutions and tools ...