651 to 675 of 1,480 Service Management Jobs in the UK

capabilities that simplify the estate, reduce duplication, improve efficiency and close capability gaps. WHY JOIN THE TEAM Working across engineering teams and with architecture, service management, DevOps/SRE and security partners, the SPSE will combine hands‐on technical leadership with strategic influence. They will shape and deliver … cross‐cutting improvements spanning operational maturity, resilience, observability, DevSecOps and application security, including the adoption of Application Security Posture Management (ASPM) capabilities, while exploring Agentic Dev Operations and AI‐enabled automation to improve how operational and security engineering is performed at scale. YOUR KEY RESPONSIBILITIES AND IMPACT Identify recurring ...

capabilities that simplify the estate, reduce duplication, improve efficiency and close capability gaps. WHY JOIN THE TEAM Working across engineering teams and with architecture, service management, DevOps/SRE and security partners, the SPSE will combine hands‐on technical leadership with strategic influence. They will shape and deliver … cross‐cutting improvements spanning operational maturity, resilience, observability, DevSecOps and application security, including the adoption of Application Security Posture Management (ASPM) capabilities, while exploring Agentic Dev Operations and AI‐enabled automation to improve how operational and security engineering is performed at scale. YOUR KEY RESPONSIBILITIES AND IMPACT Identify recurring ...

Applications Manager ERP/HR Enterprise, Workday, COINS ERP, KRONOS, Snowflake, SharePoint, Digital Transformation, Governance, M&A, Vendor Management, Data, Reporting, Automation, Leadership, Hybrid (2 - 4d/w London) This is an exceptional permanent IT Applications Manager ERP/HR opportunity to join a growing organisation undergoing significant technology … governance, development, integration and continual improvement across the organisations enterprise applications landscape. The IT Applications Manager ERP/HR will work closely with Infrastructure, Service Management, Cyber Security, Architecture, PMO, Finance, HR, Commercial and operational stakeholders to ensure core business applications support operational excellence, digital transformation and business ...

based automation, and AI-driven RAN self-optimisation.**Key Responsibilities** • Define autonomous RAN use cases including self-optimising RAN, self-healing RAN, interference management, energy optimisation, coverage optimisation, capacity optimisation, and fault prediction. • Define RAN KPI models including accessibility, retainability, mobility, throughput, latency, PRB utilisation, interference, handover success, call …/NMS, and vendor automation platforms. • Support Open RAN, near-real-time RIC, non-real-time RIC, xApps, rApps, and service management and orchestration concepts. • Define RAN telemetry, configuration, topology, inventory, and performance data requirements. • Support integration with RAN vendor platforms, OSS assurance systems, inventory, and orchestration layers. ...

clients. Location: Yate, Bristol Hybrid: Minimum of 2 days in the office per week Responsibilities What you’ll be doing: Client Issue Management: Act as the primary point of contact for assigned customer‐raised issues, ensuring concerns are fully understood, appropriately prioritized, and progressed through to resolution; Customer Communication … written communications, providing timely updates, managing expectations, and maintaining confidence throughout the investigation and resolution process; Issue Triage & Prioritization: Assess incoming incidents, defects, service requests, and enhancement requests, ensuring accurate categorization, prioritization, and routing in line with established processes and service levels; Investigation & Analysis: Conduct initial investigations into ...

months Contract type – Freelance Project focus Our client, a large-scale enterprise infrastructure organisation in the aerospace & defence sector, is building a centralised Configuration Management Database (CMDB) to underpin its IT Service Management processes. The role covers designing and developing the CMDB application itself, automating data collection … integration across multiple sources, and delivering operational and executive dashboards with KPI/SLA reporting to improve service quality, governance, and operational efficiency across a multi-supplier delivery environment. Key skills and Experience required 3+ years' application development experience Strong database design and SQL skills REST API integration experience ...

world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision … within a professional services environment. Operating across the firm’s enterprise data platforms, the role sits at the intersection of data architecture, platform engineering, service management, and delivery governance. The Technical Lead will act as the bridge between published data architecture and day-to-day engineering delivery, translating ...

supporting a major Defence programme within a multi-supplier (SIAM) environment, working as part of the Operational Integrator (OI) function to onboard new service providers into an established security operating model. Your new role As a Cyber Security Consultant specialising in Process Alignment and Supplier Onboarding, you will play … integration and enablement position focused on aligning suppliers to established security processes rather than redesigning them. You will work closely with Security Assurance, Incident Management and Vulnerability Management teams to ensure suppliers understand their obligations and can demonstrate readiness from day one. Key responsibilities Develop structured supplier onboarding ...

Cyber Security Project Manager Role: Cyber Security Project Manager Specialism(s): Project Management, RAID, Governance Ownership, Stakeholder Management, Reporting, Security Tool Migration, SOC/SIEM, Security Programme Delivery, Service Transition Type: Contract, Inside IR35 Duration: 3-6 Months Start: ASAP/Urgent Location: Remote (w/occasional … role in the delivery of a major security transformation programme within a complex, highly regulated environment. The role is responsible for coordinating governance, service transition, security operations, and future-state security capability delivery while ensuring alignment between technical, operational, commercial, and contractual objectives. This role requires demonstrable experience ...

across our UK Data Centre.This role is responsible for ensuring the reliability, performance, and scalability of mission-critical HPC platforms, while leading hardware lifecycle management and infrastructure projects. You will work across compute, GPU, storage, networking, and data centre infrastructure, providing technical leadership and supporting the delivery of world … Engineering, Facilities, and technology vendors to deliver reliable, secure, and high-performing infrastructure.**Key Responsibilities****HPC Infrastructure & Hardware*** Lead the installation, maintenance, and lifecycle management of HPC server infrastructure, including CPU and GPU platforms.* Install, upgrade, and replace server components including processors, GPUs, storage, networking, and system hardware.* Perform ...

This is an exciting opportunity for an exceptional, experienced Technical Operations Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Actively bring knowledge … team to ensure high morale and productivity. Effectively delegate and prioritise tasks for efficient incident resolution and request fulfilment. Manage requests following standard project management methodology (plan, build, deliver, run) with associated reporting. Desirable skills Overall Experience & Qualifications: Ideally 5 years plus of experience in AV operations, and ideally ...

delivery aspects of the digital estate throughout its lifecycle, including the development, migration, enhancement, deployment, and retirement of services across the following areas: - Service Management - Service Deployment and Release - System Implementation Establish and document technical requirements for the client's digital platforms, including systems operating within highly ...

telephony, end-user computing, Microsoft services and associated technologies . You will provide both strategic oversight and hands-on leadership, working closely with outsourced service providers and internal stakeholders to ensure the IT environment remains secure, resilient, compliant and fit for purpose. The successful candidate will combine strong technical … knowledge with excellent commercial, vendor management and service delivery skills. You will also play a significant role in IT projects, cyber security, disaster recovery, audit, change management and major incident response. Key Responsibilities Lead the overall delivery and performance of the IT estate across infrastructure, networks, telephony ...

data, CMDB maturity, lifecyclegovernance, audit readiness and practical reporting. This role will alsoinclude stock control and procurement. We need an experienced asset and configuration management professional who can quickly assess thecurrent position, identify gaps, put practical controls in place and provideclear recommendations for sustainable ownership after the assignment ends. … looking for candidates who are able to start at short notice. Purpose of the Assignment Review the current IT asset and configuration management position and identify priority control gaps. Manage the end-of-life asset replacement programme including procurement of devices. Improve the accuracy, completeness and usability of asset ...

building a user-driven sales engine. You will partner with Account Executives to lead technical validations and develop a deep understanding of IT service management workflows. This role offers an office-centric hybrid schedule with standard in-office days being Monday, Tuesday, and Thursday, and the potential ...

Infosys Limited is seeking a Principal Consultant for SAP CS in the UK to lead the SAP S/4HANA Service Management rollout and collaborate with global template teams. The role emphasizes design, configuration, testing, and post-deployment support to ensure a smooth go-live and ongoing stability. ...

Operational delivery of services and staff within your team. Driving efficiency, good practice, and a passion for every customer getting an excellent service must be a key driver. Being a senior figure in the Digital Services department, you must be able to adapt yourself to the different services that … line manage. Maintain service for customers and continually improve that service. A proactive worker thinking outside the box to maintain or reinstate service for customers, driving efficiency. We are committed to getting the very best out of our staff and support staff in their career aspirations. We have ...

Winston Taylor. Position summary Do you have proven supervisory experience in IT support, alongside strong leadership capabilities and a commitment to operational excellence? As Service Desk Supervisor at Winston Taylor on a 6-month fixed-term contract, you will oversee daily service desk operations during a transformative period … growth. You will lead and coach Service Desk Analysts, providing direction and motivation throughout. The role requires acting as an escalation point for complex enquiries. You will proactively identify issues and resolve them before they affect users. Monitoring performance against established KPIs and SLAs forms an essential part ...

bridge between clients and the engineering team. Tasks Respond to client emails in clear, professional English (AI-assisted but human-reviewed) Use Jira Service Management and Jira Software to log bugs, change requests, and technical clarifications Develop strong contextual awareness of platform workflows, data flows, and business logic … comfortable handling professional client communication) Comfortable working in the US timezone Strong logical thinking and ability to understand complex workflows Experience using Jira Service Management and Jira Software Ability to distinguish between bugs, feature gaps, and configuration errors Familiarity with SaaS platforms and structured support processes Comfortable using ...

stakeholders. Desirable: Awareness of Juniper networking equipment (switches, WLCs, APs) or experience in higher education/public sector IT projects. Desirable: Understanding of IT service management tools (ServiceNow, JIRA, SolarWinds) and concepts like SIAM, warranty, and hypercare support. Your Profile Practical experience of non-functional testing principles … knowledge/experience Awareness of Juniper networking equipment (switches, WLCs, APs) or experience in higher education/public sector IT projects. Understanding of IT service management tools (ServiceNow, JIRA, SolarWinds) and concepts like SIAM, warranty, and hypercare support #J-18808-Ljbffr ...

maintenance and operation of physical compute platforms and associated systems. Working closely with Project teams to deliver new capabilities and infrastructure changes. Collaborating with Service Operations and BAU teams to resolve incidents and maintain service availability. Managing assets and configuration records across approved systems. Supporting Change Management and Configuration Management processes. Assisting with Data Centre operations across additional sites. Participating in an on-call rota and supporting out-of-hours maintenance, change activity and break-fix work. What you'll bring: Experience working within a Data Centre or IT infrastructure environment. Knowledge of server installation ...

maintenance and operation of physical compute platforms and associated systems. Working closely with Project teams to deliver new capabilities and infrastructure changes. Collaborating with Service Operations and BAU teams to resolve incidents and maintain service availability. Managing assets and configuration records across approved systems. Supporting Change Management and Configuration Management processes. Assisting with Data Centre operations across additional sites. Participating in an on-call rota and supporting out-of-hours maintenance, change activity and break-fix work. What you'll bring: Experience working within a Data Centre or IT infrastructure environment. Knowledge of server installation ...

sales team and play a key role in generating new business opportunities. If you have experience in B2B sales, business development, IT Services or Service Management , or you're looking to take the next step in your sales career, this could be an excellent opportunity for you. … resilient mindset. Excellent spoken and written English. Experience using a CRM system; Salesforce experience would be advantageous . A background in IT Services or Service Management is desirable but not essential. What's on Offer? £26,000£32,000 basic salary - OTE Double Uncapped earning potential 24 days ...

resolving day-to-day tech challenges within the technology department. Client Details A financial services organisation based in London. Description Own incidents and service requests end-to-end, ensuring timely resolution and accurate documentation Provide advanced remote and onsite support for Windows, macOS, and mobile devices Troubleshoot Microsoft … services including Outlook, Teams, OneDrive, and SharePoint Diagnose and resolve issues across endpoint management platforms such as Intune and SCCM Support video conferencing technologies and collaboration tools Conduct structured troubleshooting using logs, event viewers, system tools, and device management platforms Manage and coordinate escalations while maintaining ownership through ...

more than 100 sites. The role will provide exposure to a broad range of technologies, including Microsoft 365, Windows, Active Directory, Exchange, networking, endpoint management, desktop hardware and mobile devices. As the Desktop Support Engineer, you will provide 2nd and 3rd line technical support across a varied customer base … will manage your own workload, investigate complex technical issues, liaise with internal teams and external suppliers, and contribute to wider IT projects and service improvements. What you will be doing as Desktop Support Engineer: Provide 2nd and 3rd line technical support to users across a large customer base. Take ...