626 to 650 of 1,480 Service Management Jobs in the UK

decommissioning of business critical datacentres. This role will cover a key area of the business, and you'll be responsible for ensuring smooth service delivery, whilst maintaining communications with business stakeholders throughout. Responsibilities Hardware Support: Datacentre Operations Incident & Service Management Change & Project Support Security & Compliance Documentation & Reporting … Requirements Troubleshooting and fault-finding abilities Experience with enterprise storage platforms Prior data centre experience IT service management experience Currently holding SC Clearance Full Uk Driving License Hours 9:00-17:30 Monday to Friday Salary £45,000 to £48,000 Basic, with £7,800 on-call bonus ...

decommissioning of business critical datacentres. This role will cover a key area of the business, and you'll be responsible for ensuring smooth service delivery, whilst maintaining communications with business stakeholders throughout. Responsibilities: Hardware Support: Datacentre Operations Incident & Service Management Change & Project Support Security & Compliance Documentation & Reporting … Requirements: Troubleshooting and fault-finding abilities Experience with enterprise storage platforms Prior data centre experience IT service management experience Currently holding SC Clearance Full Uk Driving License Hours: 9:00-17:30 Monday to Friday Salary: £45,000 to £48,000 Basic, with £7,800 on-call bonus ...

+ Double OTE (Uncapped Commission) We are seeking a high-performing ITSM Sales Executive with a proven track record in IT Service Management solution sales. This is an exciting opportunity to join a global organisation at the forefront of ITSM, playing a key role in driving growth … Development: Drive new client acquisition through outbound prospecting, targeted campaigns, networking, and partner engagement Identify and engage key decision-makers across IT, Operations, and Service Management Build, manage, and maintain a qualified sales pipeline Own the full sales cycle from initial engagement through to close and handover Account ...

faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted … processes and assumptions, and shape solutions, not simply implement requested changes. What You Will Do Mature the HR technology operating model, including governance, release management, support processes, data quality, service ownership, and continuous improvement. Manage a SuccessFactors development team of 4-6 individual contributors across Manila ...

Description We are seeking an experienced SAP AMS Manager to lead post-go-live Application Management Services for a large-scale SAP S/4HANA environment. The role will own the AMS operating model, service delivery, SLA/KPI performance, support organisation, transition to steady state, and continuous … improvement. The successful candidate should have strong SAP S/4HANA support experience, ITIL-aligned service management expertise, and experience managing SAP support services within government, defence, or highly regulated environments. Key Responsibilities Own the SAP AMS operating model, including service catalogue and L1–L3 support structure. ...

Description We are seeking an experienced SAP AMS Manager to lead post-go-live Application Management Services for a large-scale SAP S/4HANA environment. The role will own the AMS operating model, service delivery, SLA/KPI performance, support organisation, transition to steady state, and continuous … improvement. The successful candidate should have strong SAP S/4HANA support experience, ITIL-aligned service management expertise, and experience managing SAP support services within government, defence, or highly regulated environments. Key Responsibilities Own the SAP AMS operating model, including service catalogue and L1–L3 support structure. ...

About the Role We are seeking an experienced ServiceNow ITOM Architect to provide architectural leadership across the design and delivery of ServiceNow IT Operations Management capabilities within a complex enterprise environment. The successful candidate will bring strong hands-on ITOM expertise, with a particular focus on Discovery, Service Mapping, CMDB, Event Management, and Cloud Discovery . You will work closely with customer stakeholders, technical teams, and delivery functions to design scalable solutions aligned with ServiceNow best practice and business requirements. Key Responsibilities Lead architecture and solution design activities across ServiceNow ITOM implementations. Define technical architecture ...

opportunity for someone who combines strong technology project delivery experience with a proven track record of establishing, improving and running an effective IT Change Management function. Working closely with the CTO, Technology leadership team, business stakeholders, Risk, Information Security and third-party suppliers, you will lead the delivery … line with ITIL best practice. The Role A significant focus of the role will be to develop and embed a robust Change Management capability . You will take ownership of the Bank's IT Change Management processes, governance and controls, ensuring that production changes are appropriately assessed, approved ...

opportunity for someone who combines strong technology project delivery experience with a proven track record of establishing, improving and running an effective IT Change Management function. Working closely with the CTO, Technology leadership team, business stakeholders, Risk, Information Security and third-party suppliers, you will lead the delivery … line with ITIL best practice. The Role A significant focus of the role will be to develop and embed a robust Change Management capability . You will take ownership of the Bank's IT Change Management processes, governance and controls, ensuring that production changes are appropriately assessed, approved ...

e.g., Zabbix, Grafana). Work closely with developers to support microservices environments using Docker and Kubernetes. Own IT operations policies, processes, and ITIL‐aligned service management practices. Professional English proficiency (written and spoken). Qualifications 5+ years of practical experience in IT infrastructure and operations, with strong Azure … production. Solid database administration experience: SQL Server, PostgreSQL, Azure SQL, Cosmos DB. Experience managing monitoring tools (Zabbix, Grafana). Proven troubleshooting and incident management skills focused on uptime and reliability. Practical experience with CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins). Strong understanding of cloud security, data ...

role Position Digital Technology Director Contract type Permanent/Full Time Reporting to Executive Management Location London Overview of role The Digital Technology Director is pivotal in steering the company through an extensive digital transformation and establishing a long-term technology strategy to meet the growing demands … Director will lead a dedicated technology leadership team (Head of Systems & Architecture, Head of Projects, Head of Data), manage relationships with third-party IT service providers and major software vendors, and oversee the deployment of various digital solutions. The role demands a leader who is not only technically exceptional ...

scalable, resilient and ready for Generative AI, AIOps and intelligent automation. Key Responsibilities Advise clients on cloud transformation and cloud operating models. Assess existing service management and operational environments. Design future-state operating models, governance frameworks and processes. Drive automation-first and AI-ready operational practices. Advise … Contribute to proposals, thought leadership and business development. What We Are Looking For Experience in consulting and/or technology transformation. Knowledge of ITIL service management processes. Experience with AWS, Azure and/or Google Cloud. Understanding of DevOps, CI/CD and Infrastructure as Code. Knowledge ...

highly motivated registered midwife with substantial clinical experience and a strong interest in digital healthcare. You will demonstrate: Proven leadership and change management skills Experience working with maternity information systems or digital healthcare technologies Strong analytical skills and the ability to interpret and apply data Excellent communication and stakeholder … electronic patient records Drive improvements in data quality, ensuring compliance with national reporting requirements Analyse and interpret data to inform clinical decision-making and service improvement Lead and support digital transformation initiatives and system implementations Ensure digital systems support safe clinical practice and effective workflows Promote digital literacy ...

issues Monitor project progress, risks, and deliverables, ensuring appropriate governance and documentation is maintained Drive continuous improvements across application delivery, support processes, and IT service management practices Skills & Experience Required Previous experience delivering SAP projects within a Project Lead, Technical Project Manager, or similar role Strong understanding … ABAP or experience with other programming languages would be highly advantageous Experience managing and coordinating third-party suppliers and external support partners Strong stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences Experience working with structured project delivery methodologies such as PRINCE2 ...

issues Monitor project progress, risks, and deliverables, ensuring appropriate governance and documentation is maintained Drive continuous improvements across application delivery, support processes, and IT service management practices Skills & Experience Required Previous experience delivering SAP projects within a Project Lead, Technical Project Manager, or similar role Strong understanding … ABAP or experience with other programming languages would be highly advantageous Experience managing and coordinating third-party suppliers and external support partners Strong stakeholder management skills with the ability to communicate effectively with both technical and non-technical audiences Experience working with structured project delivery methodologies such as PRINCE2 ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)## **Your Role**As a ServiceNow Developer at Capgemini, your responsibilities will include, but not be limited to:* Developing solutions for Customer Experience, Technology … Experience and employee ExperienceServiceNow workflow applications, including HR Service Delivery (HRSD) Customer Service Portal, ITService Management (ITSM), Customer Service Management (CSM), Java Script/Angular, Now Assist,Gen-AI and Workflow Data Fabric.* Utilising ServiceNow’s Experience Layer components to build modern, intuitive user interfaces. ...

efficientand reliable delivery of digital,dataand technology change across Wiltshire Police. You will lead governance for technical change and release activity, ensuring innovation and service improvement are delivered at pace while protecting operational resilience. Working across multidisciplinary teams,suppliersand senior stakeholders, you will help shape a culture of safe … change, continuous improvement and service excellence that supports the future of digital policing. What you will be doing Lead end-to-end change and release management, ensuring changes to live DDaT services are safely assessed, authorised, scheduled and deployed. Act as the authority for technical change decisions, balancing ...

Cleared Exit/Change Managers for a Hampshire-based opportunity. This role would suit someone with strong MoD experience who has supported complex service transition, exit or change activity within secure environments. You will be involved in managing service exit processes, stakeholder engagement and controlled change across defence … programmes. The Role You will be involved in: Managing service exit and transition activity across secure programmes Supporting change management processes within MoD environments Coordinating stakeholders across client, supplier and internal teams Ensuring service exit activity is delivered in line with governance and contractual requirements Supporting risk ...

business, we are committed to helping our people accelerate their careers. Together, we shape evolution. The Opportunity Worldline is looking for a highly‐skilled Service Manager to contribute to Worldline’s growth and position in UK rail. When running a UK rail ticket retailing service in Worldline … dynamic, high‐performing team that delivers innovative services to the rail industry with a deep understanding of rail processes, systems and data. Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. If you have a passion ...

technical delivery, actively write code, and champion continuous improvement across a range of projects.Collaborate with central engineering communities to embed best practices and enhance service management for global users. Experience in the banking or real estate sector is not required-what matters is your technical expertiseand ability … Delivery: Provide technical direction and actively contribute code to deliver secure, scalable solutions. Continuous Improvement: Promote modern engineering standards, agile practices, and process enhancements. Service Management: Strengthen operational reliability and user satisfaction through improved incident, change, and problem management. Stakeholder Collaboration: Work closely with product managers, architects ...

month contract , paying up to £700 per day , with hybrid working available . The successful candidate will bring extensive experience across capacity management, performance analysis, infrastructure planning and project management , ideally gained within large-scale, complex or secure environments. Key Responsibilities Lead capacity and performance management across … performance models, forecasts and long-term capacity plans. Analyse infrastructure performance and utilisation across physical, virtual and cloud environments . Produce dashboards, reports and management information to support technical and business decisions. Work closely with technical teams, service managers, suppliers and stakeholders to translate business demand into infrastructure ...

User Support Specialist provides high-quality technical support to Lucy Group employees across in regional locations, ensuring timely resolution of incidents and service requests. This role contributes directly to employee productivity and satisfaction by maintaining reliable access to IT systems, devices, and collaboration tools. The specialist supports the Group … specialists and SME’s. The role supports users across multiple business units and functions to provide on‐site assistance. It is instrumental in maintaining service levels, ensuring compliance with IT policies, and supporting the rollout of new technologies and upgrades. Job Dimensions: Supports end-users across in regional Lucy ...

financial performance of assigned programmes, including budget forecasting, cost control and variance reporting, tracked proactively against clear variance thresholds with early escalation. Lead commercial management of the programme with the client and delivery partner, operating change control and Statements of Work rigorously and transparently, so that scope, variations … commitments are clearly defined, agreed and properly documented for all parties and working closely with Account Management/Sales, Finance and Legal to protect margin and identify growth opportunities across each account. Operate within Janison’s programme accountability model: responsible for day-to-day delivery and cost management ...

delivery for the TechOps portfolio, sitting as a peer to the senior technical Heads of – Platform Operations, Infrastructure & Network, Retail Operations, Disaster Recovery, DBA, Service Management and SRE – with real authority to challenge, block or reprioritise their plans, not simply coordinate them. You will personally build … standard. Job Duties Sitting as a peer to the senior technical Heads of (Platform Operations, Infrastructure & Network, Retail Operations, DR, DBA, Service Management and SRE), with real authority to challenge, block or reprioritise their plans rather than simply coordinate them. Personally building and owning the master critical path ...

capabilities and product direction and assess where they create meaningful opportunities or implementation considerations for customers. Provide technical leadership across solutions involving Jira, Jira Service Management, Confluence and the wider Atlassian platform, with appropriate knowledge of areas such as Rovo, Jira Align, Bitbucket and relevant Marketplace applications. Advise … confident, courageous, decisive, direct. The must haves: Significant experienced designing and delivering Atlassian solutions in complex customer environments. Strong current knowledge of Jira, Jira Service Management, Confluence and the broader Atlassian platform and ecosystem. Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches. ...