626 to 650 of 711 Service Management Jobs in the UK

resolve issues across operating systems, applications, hardware, and networks. Document all support tickets with high accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks … ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure service delivery protocols. Identify process improvements and participate in ongoing technical training and development. Deliver outstanding customer service on a 24/7/365 rotational shift pattern (including nights, weekends ...

Description: Experienced SOC Manager Strategic in nature, effective in deploying resources Demonstrated ability to lead and manage a team In-depth knowledge of incident management processes Proven experience delivering an effective security monitoring capability Proven experience delivering threat intelligence and assessment Proven experience operating cyber security solutions and tools … Demonstrated experience in managing relationships with external vendors, managed security service providers (MSSPs), and technology partners CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation (or equivalent) service management qualification This role can be carried out remotely. Possibly some travel ...

excellence and organisational design within a rapidly growing AI technology environment. Leeds - Office Based 30 Days Holiday + Bank Holidays (rising to 35 with service) + Work Anniversary Day Off Professional Services Leadership & Strategy: Define and execute the AI Professional Services strategy in line with business growth objectives. Lead … Governance: Oversee the successful delivery of customer implementation projects, ensuring high-quality outcomes delivered on time and within budget. Introduce robust AI governance, risk management, change control and delivery reporting frameworks. Create repeatable deployment methodologies and implementation playbooks that support scalable growth. Ensure customers successfully transition from implementation into ...

that enables key projects to be initiated and actively managed Working with key stakeholders to understand inflight and emerging changes The day to day management of key programmes being the ‘voice of the business’ into them Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely … Operating within and assist in maturing the Change Minimum Standards Understanding the inflight and upcoming changes in key business area(s) Day to day management of the programme(s) Being the voice of business into the programme(s) Plan and design ‘outcome focused’ programmes, monitoring progress against agreed parameters ...

skills, the ability to work under pressure, and empathy and understanding when dealing with patients. Full and part time hours will be considered. The service operates Monday to Saturday, and you may be required to work between 8am and 7.30 pm depending on the needs of the service. Please … multidisciplinary team and provide cover for other administrative and clerical staff when required, on a shared basis. To present a user-friendly and accessible service for the public. To deal with reception & telephone enquiries effectively and efficiently. About us We manage three major locality hospitals at North Tyneside, Wansbeck ...

Amour Recruitment is seeking a dependable and customer-focused Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear … Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk/Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong ...

fully operational, and address any issues directly, or by liaising with a third-party support partner. Log, track and manage issues within our IT service management platform. AV Technician Key Requirements: Customer focused, with excellent communication skills. Demonstrable knowledge of AV disciplines (audio, projection, video, IT, lighting). … problem-solving skills and the ability to work with other teams when performing investigation and diagnosis of an issue. Experience working confidently with senior management, directors and clients. Experience supporting high-profile events. ...

checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk procedures. Manage and maintain the off-site workshop and storage facility, including: Receiving and dispatching customer equipment. Maintaining accurate inventory records. Ensuring … correctly. Prepare equipment for shipment and coordinate deliveries to clients. Maintain high standards of organisation and housekeeping within the workshop. Work collaboratively with the Service Desk and technical teams to ensure efficient delivery of services. Follow company processes, documentation standards, and health and safety procedures. Skills & Experience The ideal ...

support or a related field? Do you have knowledge of mobile device operating systems (iOS, Android)? Have you got experience with mobile device management (MDM) platforms? This is desirable. Do you have experience with field service management software and working in a regulated industry? Do you have … range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...

Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners Working Knowledge of IT Service Management (ITSM) software (ServiceNow) If you are interested in this position and would like to learn more, please send through your ...

people and creating high-performing teams. Experience with platforms such as Microsoft Dynamics, Business Central, Power Platform, Salesforce, ServiceNow, Oracle, SAP, IFS or field service management solutions would be advantageous. Why this opportunity? Executive-level role with the opportunity to shape a global Professional Services function. Competitive salary ...

updated processes and templates into the delivery process Developing and administering the network related budgets under the guidance of Head of Infrastructure & Operations Service Delivery Being directly accountable for the effective operation and continuous improvement of all managed network service providers contracted to Ingenico Defining and signing … drive project delivery Experience managing annual capital (CAPEX) and operating (OPEX) budgets for hardware, software, and telecommunications services. Experience of 3rd party vendor service management Managed large teams both direct and through 3rd party arrangements Demonstrated track record of successful delivery oversight for system implementation, upgrades and integrations ...

users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when … activities by ensuring end-user devices are covered by protection software.? Supporting software deployment activities, rolling out EUC software to users.? Supporting EUC patch management activities to ensure software is updated to the latest, secure versions.? Supporting identity and access administration activities in compliance with defined IAM policies, including ...

join a growing technical support team within the heating industry. This is a varied role where you'll provide expert technical support to installers, service engineers, merchants and customers, helping to diagnose faults, resolve technical issues and deliver an excellent customer experience. If you have a strong background … domestic heating systems, enjoy solving technical problems and take pride in delivering first-class customer service, we'd like to hear from you. The Role Working as part of a knowledgeable Technical Helpdesk team, you will provide both pre-sales and after-sales technical support across ...

hardware architecture, component compatibility. Knowledge of secure hardware handling practices, including data sanitization and destruction protocols. Demonstrated experience in hardware installation, configuration, and lifecycle management in enterprise or government environments. Previous work in secure or classified environments, adhering to strict data protection and confidentiality requirements. Hands-on experience with … legal standards. Proven track record of collaborating with cross-functional teams to deliver integrated hardware solutions. Experience managing hardware assets within ITIL or similar service management frameworks. Responsibilities: Responsible for building and supporting of hardware systems across the organization. Covers end-to-end hardware lifecycle management, including ...

with business objectives. Responsibilities Lead engineering teams effectively, fostering a collaborative and high‐performance culture to achieve project goals. Oversee timelines, team allocation, risk management, and task prioritization to ensure successful delivery within scope, time, and budget. Mentor and support team members’ professional growth, conduct performance reviews, provide actionable … function and business division when appropriate. Demonstrate clear leadership behaviours (Listen, Energise, Align, Develop) and adhere to the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship. Qualifications & Experience 5+ years experience in a technology leadership role designing and developing online, internet‐facing channels. Proven ability to define ...

demand. Track named resources, role requirements, availability windows, start and end dates, utilisation status, skills, shoring options and allocation conflicts. Work with Delivery Managers, Service Delivery Managers and capability leads to confirm resource plans for sold work and live commitments. Work with Ops & Finance to identify underutilised capacity, overcommitment … risk and client confidence. Experience working with permanent, contractor, offshore, nearshore and partner resources. Confident stakeholder manager who can work across practice leadership, delivery, service management, architecture, sales, finance, HR and recruitment. Strong Excel/Power BI/resource tooling capability, with the ability to turn data into ...

services group in the HEsector,and we are growing our team’s capabilityinAI,experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university … proven track record of designing and governinglarge-scale data and integration solutionsacross analytics and operational systems. Deep understanding ofdata governance, including data quality, metadata management, stewardship, and architectural assurance. Experience designing API‐led and event driven integration architectures. Practical experience architectingAI‐enabled data solutions, with an understanding of responsible ...

leadership skills in a role that truly makes a difference to peoples lives? If so, this is an excellent opportunity to join the IT Service Operations team at Leeds Teaching Hospitals NHS Trust. Main duties of the job Reporting to Steve Thomas, you will provide strategic leadership and direction … Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us. DIT look after the Trusts information technology, responsible for delivering ...

Known is a modern marketing company blending data science with creative talent, seeking a Workplace Technology/SaaS Engineer to own Atlassian/Jira Service Management and the SaaS/identity stack. You’ll design service desks, automation, and Entra ID access, partnering with IT, Security ...

ensuring secure, scalable, and standardised delivery with governance and automation. The role requires senior technical depth, excellent communication, and a strong ITIL v4-aligned service management mindset, with leadership #J-18808-Ljbffr ...

lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

code quality while managing risk across multiple stakeholders. You will drive DevOps/AI modernization, cross-skill the organization, and lead regional IT Service Management with Payments Operations, ensuring secure, #J-18808-Ljbffr ...

technical documentation and knowledge management. Understanding of architecture documentation frameworks and governance processes. Familiarity with diagramming tools such as Visio Knowledge of IT service management or enterprise architecture practices. To apply, please submit latest CV for review. ...

migration activities across multiple business areas Serve as the Jira SME—resolve user queries, prepare documentation, and deliver user training Administer Jira Software, Jira Service Management, Confluence, and associated Atlassian applications Strong hands-on scripting using Groovy and ScriptRunner Develop automation solutions for: Administrative activities Jira audits Data ...