726 to 750 of 1,487 Service Management Jobs in the UK

improving Azure, Microsoft 365 and hybrid infrastructure services Managing and maintaining enterprise networking, firewalls, VPNs and connectivity services Delivering infrastructure changes, upgrades and service improvements Helping reduce legacy technology dependencies and supporting cloud migration initiatives Automating deployments and configuration through scripting and tooling Working closely with Service Desk … premise infrastructure Strong networking expertise, including firewalls, routing, switching and VPN technologies Experience with automation, scripting and infrastructure-as-code approaches Understanding of IT service management processes, including incident, change and problem management Strong troubleshooting, stakeholder management and vendor management skills A structured, pragmatic approach ...

Inside IR35 The Desktop Hardware Deployment Project Manager is responsible for the end-to-end planning, governance, coordination and successful delivery of Technology Lifecycle Management (TLM) and desktop hardware refresh projects across client locations in EMEA. Based in London, the role provides visible, hands-on supervision across project planning … client stakeholders, with rigorous coordination of multiple vendors, strong ownership of quality and sign-off. Key Responsibilities Project Planning and Delivery Client and Stakeholder Management Multi-Vendor and Resource Management Risk, Issue and Change Management Quality Assurance, Acceptance and Sign-Off Health, Safety and Environmental Compliance Reporting ...

Inside IR35 The Desktop Hardware Deployment Project Manager is responsible for the end-to-end planning, governance, coordination and successful delivery of Technology Lifecycle Management (TLM) and desktop hardware refresh projects across client locations in EMEA. Based in London, the role provides visible, hands-on supervision across project planning … client stakeholders, with rigorous coordination of multiple vendors, strong ownership of quality and sign-off. Key Responsibilities Project Planning and Delivery Client and Stakeholder Management Multi-Vendor and Resource Management Risk, Issue and Change Management Quality Assurance, Acceptance and Sign-Off Health, Safety and Environmental Compliance Reporting ...

believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Service Support Analyst you will work as part of a Managed Service team to support applications, platforms and data services for our clients … proactively improve the services you support. You will be responsible for providing technical support, and operational expertise, ensuring reliability, security and efficiency. A Senior Service Support Analyst at Made Tech works in tandem with Service Delivery Managers and Support Engineers to provide a holistic service to clients ...

monitor infrastructure services and recurring issues, making sure potential problems are identified early and that the right action is taken to maintain service availability and performance. You’ll also work closely with colleagues across Support, Solution Delivery, Cyber and Applications, as well as third-party suppliers and service … partners. Whether you’re coordinating maintenance, supporting a project or managing an escalation, you’ll help make sure teams are working together and that service expectations are met. And when something goes wrong, you’ll play a key role in bringing people together to restore services, support root cause ...

Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management in 2008, our aim was to offer a fresh approach to wealth management. … however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across the Service ...

solutions. The team is all like-minded individuals, with a drive to succeed in their own fields. ABOUS US Goaco is a growing Managed Service Provider (MSP) delivering IT Support, Cyber Security and Microsoft Cloud solutions to businesses across the UK. We pride ourselves on providing exceptional customer service, innovative technology solutions and a security-first approach. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. This is a hands‐on role supporting both internal systems and our managed customers, while helping to drive technical excellence across the Service ...

Endpoint Management SME Contract - Inside IR35 Location: Berkshire, Hampshire, Glasgow Duration: 6 months We are seeking an experienced Endpoint Management SME to support and optimise modern endpoint management services across a large enterprise environment. You'll be responsible for managing and securing end-user devices using technologies … environments. Configure device enrolment, compliance policies, conditional access, and security controls. Deploy and manage applications through Microsoft Intune. Support Intune and SCCM co-management capabilities. Manage patching and update compliance using Windows Update for Business. Develop automation solutions using PowerShell. Collaborate with Security, Infrastructure, and Service Management ...

leadership role responsible for the performance and continual improvement of IT Support across the University. You will lead managers and technical professionals across our Service Desk, on-campus IT support (Tech Hubs), Outreach and AV support services. As Service Owner, you will set priorities, strengthen performance and ensure … meet the needs of students and staff. Reporting to the Deputy Director of IT Support Services, you will balance operational delivery with longer-term service development, contributing to wider iSolutions strategy. About the Role You will lead a diverse, customer-facing service and create the conditions for teams ...

Description: Role: Second Line Service Desk Engineer Salary: £30,000 to £37,500 per annum (DOE) Location: Hybrid (Norfolk) | Minimum one anchor day per week in our King's Lynn office Reporting To: Service Desk Team Lead About Workplace IT Workplace IT provides CAF Compliant Co-Managed … Services and Digital Safeguarding to large Health, Social Care, Housing, Education, Charity and Public Sector organisations across the UK. As a Second Line Service Desk Engineer, you will be responsible for troubleshooting and resolving technical issues across Microsoft 365, Entra ID, Intune, networking and end-user technologies. Working within ...

Service Design & Transition Lead Location: London - 1/2 days p/week onsite Rate: £650 - £750 p/day (Inside IR35) Duration: 6 months initially, with a view to extend I'm currently looking for a Service Design & Transition Lead to join a major business and technology … sure the new platform is properly set up and ready to move into live BAU service. You'll be working across the programme, IT Service Management, technology teams and suppliers to put the right support model in place. You'll be involved in: Defining L1/L2/ ...

fantastic opportunity has arisen for an IT Service Desk Team Lead to join our London based law firm on a permanent basis. IT Service Desk Team Lead Summary: The Service Desk Team Lead plays a vital role in ensuring that IT support is efficient, reliable, and aligned … demands of a fast paced legal environment. Working closely with the Head of Service Delivery, you will oversee day to day operations, lead a team of analysts, and act as a key escalation point for colleagues across the firm. IT Service Desk Team Lead Key Responsibilities: Provide daily ...

Manager About the Role An exciting opportunity has arisen for an experienced Workshop Manager to lead the end-to-end repair, refurbishment and operational management of a busy technical workshop supporting a large-scale, customer-facing technology environment. The successful candidate will provide both strategic and operational leadership, ensuring … testing of returned equipment and assets. Provide leadership to Workshop Team Leaders, Repair Engineers, Technical Specialists, Stores personnel and Administrative staff to ensure consistent service delivery. Ensure compliance with quality standards, repair procedures, health and safety requirements and agreed service performance measures. Act as the senior escalation point ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. Indra … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world’s top three companies in public transportation management systems. Indra’s technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

Marks & Spencer Plc is seeking an Associate Service Assurance Manager to analyse supplier incidents and service disruptions, translating complex data into clear insights for various audiences. You will monitor supplier performance against agreed service levels, coordinate corrective actions, and support governance forums to drive service stability … accountability. You will work across IT Service Management and Partner Management to highlight risks and support continuous improvement for #J-18808-Ljbffr ...

Vulnerability Management Consultant (x2 seats) Location: Inverness or Preston, 5 days onsite Duration: 23/04/2027 MUST BE PAYE THROUGH UMBRELLA Role Description: The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination … vulnerability management activities across suppliers. The role assists in ensuring vulnerabilities are identified, tracked, prioritised, and reported in accordance with client policies and agreed remediation timelines. Working with suppliers, service teams and security stakeholders, the consultant provides visibility of vulnerability status and supports the maintenance of accurate reporting ...

delivery of customer-facing mobile and digital technology initiatives. The TPM will work closely with Product, Engineering, Architecture, UX, QA, Release Management, Security, Risk, Platform, and other enterprise teams to drive execution from discovery and planning through build, testing, release, and launch. The ideal candidate combines strong technical fluency … Agile delivery leadership, structured project/program management, and stakeholder management. The TPM will ensure delivery plans are clear, dependencies and risks are proactively managed, decisions are timely, and engineering teams can deliver with confidence and predictability. The TPM does not independently own product strategy or technical architecture ...

delivery of customer-facing mobile and digital technology initiatives. The TPM will work closely with Product, Engineering, Architecture, UX, QA, Release Management, Security, Risk, Platform, and other enterprise teams to drive execution from discovery and planning through build, testing, release, and launch. The ideal candidate combines strong technical fluency … Agile delivery leadership, structured project/program management, and stakeholder management. The TPM will ensure delivery plans are clear, dependencies and risks are proactively managed, decisions are timely, and engineering teams can deliver with confidence and predictability. The TPM does not independently own product strategy or technical architecture ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

their technology team in Central London. This is an excellent opportunity for an IT support professional looking to develop specialist skills in Identity & Access Management, Microsoft Entra ID, Microsoft 365 and Information Security. The successful candidate will play a key role in delivering high-quality IT support while ensuring … administration and access management. Key Responsibilities Provide 1st and 2nd line IT support to employees and authorised users. Log, manage and resolve incidents and service requests through the IT service desk. Troubleshoot hardware, software, Microsoft 365 and connectivity issues. Configure and deploy laptops, mobile devices and workplace technology. ...

Cleared Network Engineer to support our defence client on a contract basis. This contract role will focus on network infrastructure, security, service support and crypto management within a high-profile technical environment. Key Responsibilities: Provide dedicated network support at the Stevenage site, with Bolton and Bristol also within … technical intelligence. Support business initiatives as part of the wider network engineering team. Build effective relationships with partners and external suppliers to optimise service delivery. Work with security teams on security reporting, risk analysis and network assurance. Collaborate with service management and network service teams ...

excellence. Key responsibilities of the role Leading, developing and growing a team of infrastructure engineers Setting technical direction and priorities across the team's service portfolio, including TFE, Active Directory, Jenkins, inventory tooling and Bastion Hosts Driving infrastructure as code adoption and the evolution of AI-driven infrastructure management Ensuring the availability, performance and operational health of core services Acting as the escalation point for critical incidents and service issues Balancing operational delivery with long-term improvements and automation initiatives Hiring, onboarding and developing new team members Representing the team's roadmap and capabilities to stakeholders across ...

teams, delivering white‐glove deskside and remote support with strict adherence to the 30‐minute response SLA. Calm execution under pressure, proactive endpoint health management, and disciplined ServiceNow ticket hygiene are essential to minimizing downtime and eliminating operational friction. Beyond operational support, this position carries strategic ownership of Enterprise … skilled, and aligned to business demand. The role also provides autonomy to contribute across broader infrastructure initiatives, influencing platform stability, automation, performance optimization, and service resilience beyond traditional desktop support. This individual must be a visible, credible, and trusted presence in the London office—representing Technology with authority, integrity ...

Zenzero is seeking a Service Delivery and IT Service Management professional to oversee day-to-day service operations for our customers in the UK. You will ensure SLA adherence, collaborate with the Service Desk and delivery teams, and drive continual service improvement across client … engagements. You will manage major ITIL processes, conduct service reviews, and act as the main point of contact for project transitions. #J-18808-Ljbffr ...