751 to 775 of 1,487 Service Management Jobs in the UK

Vulnerability Management Consultant Duration: 5 months Pay: up to £607 per day (umbrella) Location: Inverness or Preston, 5 days onsite Clearance Required: SC cleared sole UK national Role Summary The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting … governance and coordination of vulnerability management activities across suppliers. The role assists in ensuring vulnerabilities are identified, tracked, prioritised, and reported in accordance with client policies and agreed remediation timelines. Working with suppliers, service teams and security stakeholders, the consultant provides visibility of vulnerability status and supports ...

valued, and your growth is supported.Your role at a glanceThe Senior Manager, Architecture Governance (m/f/d), leads the global Enterprise Architecture Management (EAM) governance function for NTT Global Data Centers. This role is responsible for defining and operating the enterprise architecture governance framework, including the Architecture … Review Board (ARB), architecture standards, governance processes, decision management, exception handling, and architecture review practices.Serving as the primary governance and alignment point across Enterprise Architecture, domain architects, IT leadership, and delivery teams, the role ensures consistent architecture governance, risk management, and decision-making across regions and technology domains.The ...

Service Desk Manager, you’ll lead our small team of IT Support Analysts and make sure colleagues receive responsive, reliable and customer-focused support. You’ll oversee incidents, requests and production support, acting as the main escalation point for critical issues while remaining hands-on with … business systems, including Microsoft 365 and Dynamics 365, and work closely with colleagues, business stakeholders and external IT partners to meet agreed service levels. You’ll also use service insight, automation and the Halo ITSM platform to improve processes, strengthen service reliability and create an excellent colleague ...

Your role at a glance The Senior Manager, Architecture Governance (m/f/d), leads the global Enterprise Architecture Management (EAM) governance function for NTT Global Data Centers. This role is responsible for defining and operating the enterprise architecture governance framework, including the Architecture Review Board (ARB), architecture … standards, governance processes, decision management, exception handling, and architecture review practices. Serving as the primary governance and alignment point across Enterprise Architecture, domain architects, IT leadership, and delivery teams, the role ensures consistent architecture governance, risk management, and decision-making across regions and technology domains. The role provides ...

here: false positives and negatives, non-determinism, scope escape, destructive actions, runaway cost. Instrument accuracy, coverage, cost, and hours saved. Turn it into a service (Phase III, growing over time) Work with service management and Product Management to turn working automation into a repeatable, multi-tenant … with ambiguity and with distributed, written-first working. Much of this role is deciding what to build next. Preferred Qualifications Consultancy, MSSP, or managed service experience. Exposure to commercial autonomous or continuous testing platforms (XBOW, Horizon3.ai NodeZero, Pentera) as a user, evaluator, or competitor. Open-source contributions to offensive ...

navigate your future career within the wider group too – the best of both worlds we think!We're looking for a strategic and service-driven Customer Care Manager to lead and evolve our customer support operations. In this critical leadership role, you’ll take ownership of application support, system … upgrades, hosted service delivery, and release management—ensuring that DRAMS deployments are smooth, well-communicated, and effectively supported.As part of the senior leadership team, you’ll align support operations with business goals, champion IT Service Management (ITSM) best practices, and guide a high-performing support team ...

Inthisrole,you will be providing L2 support for production applications within Data Delivery, Controls & Analytics, driving operational excellence and service reliability across our diverse technology landscape. Youwillcollaboratewithdevelopmentteamstoresolveissues,ensuringsmoothoperationandhighavailabilityofsystemsinaproductionenvironment. You will effectively monitor and maintain the bank’s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption … empower our partners, colleagues and customers to identify and prevent Financial Crime by raising awareness of the risks. To be successful as a Senior Service Engineer, you should have experience with: Relational Databases, particularly MSSQL/Oracle (with exposure to writing queries, tuning concepts, stored procedures) and Unix Shell ...

acquisition At GXO, we're looking for an experienced HR Support Desk Manager to lead our People Services Support function, overseeing colleague support, case management and onboarding services. This is a unique opportunity to bring together ways of working, systems and processes across two organisations , creating a seamless, high … leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts ...

team, bringing clarity and momentum and confidently challenging the status quo to deliver meaningful outcomes. Key responsibilities and accountabilities: Define and drive product and service strategy across Now/Next/Later horizons, connecting immediate delivery to longer-term transformation Act as a translator between design, technology, data … business, making complex ideas accessible and actionable Apply service design, product thinking and systems thinking to real operational challenges, focusing on outcomes over artefacts Lead product, service or process initiatives from discovery through to delivery, working alongside your team, wider stakeholders, and third party service providers. Facilitate ...

Requirements At Lenovo Solutions & Services Group (SSG), we are seeking an experienced and results-driven Transition Delivery Manager to lead customer transitions and complex service implementations across the EMEA region. You will drive delivery excellence, oversee a portfolio of strategic projects, and lead a high-performing team while championing … Lead end-to-end transition programs across the regional portfolio, ensuring projects are delivered on time, within budget, and aligned with contracted business and service requirements, while proactively managing scope, risks, dependencies, and commercial considerations. Act as the program lead for strategic and high-profile implementations, driving successful execution ...

Position Summary A leading managed service provider is seeking experienced 3rd Line IP Network Support Engineers to join its London-based operations team. This hybrid role offers the opportunity to support and maintain complex enterprise and service provider network infrastructures while serving as a senior escalation point … critical network incidents and service requests. Successful candidates will work across multi-vendor environments including Cisco, Juniper, Fortinet, and Meraki technologies. Detailed Job Description As a 3rd Line IP Network Support Engineer, you will provide advanced technical support and operational expertise across LAN, WAN, SD-WAN, managed firewall ...

Senior End User Services Engineers, overseeing the delivery of mission‐critical services, and managing significant EUS projects and change initiatives. Working within a matrix management environment, you will balance operational stability with continual service improvement and strategic project delivery. Leading, coaching and developing a team of Senior … planning, prioritisation and delivery of major End User Services projects and change programmes. Allocating resources effectively across operational support and project activity to maintain service continuity. Ensuring delivery of End User Services within agreed service levels and operational standards. Acting as an escalation point for complex incidents ...

position involves system programming, infrastructure support, technical analysis, solution design, deployment planning, configuration, testing, and ongoing operational support. The successful candidate will oversee the management and support of all CICS services, ensure high availability of business-critical applications, provide technical leadership during incident resolution, and collaborate with development … resolve complex technical issues. Lead problem determination, root cause analysis, and recovery activities during critical incidents. Design and implement new technology solutions to improve service availability, performance, and operational efficiency. Monitor CICS performance and system resources to ensure optimal response times and service levels. Develop, test, and maintain ...

Required: SC cleared/eligible for SC sole UK national Duration: 6 months Location: Inverness or Preston | 5 days onsite The Senior Security Incident Management Consultant operates within the Operational Integrator (OI) function and provides governance, leadership, assurance, and strategic oversight of security incident management across a complex … lead for incident governance, the consultant provides a consolidated view of incident risk, drives supplier accountability, and supports continual improvement across the incident management lifecycle. Key Responsibilities Security Incident Governance Reporting & Executive Visibility Assurance & Evidence Management Essential skills Significant experience in Security Incident Management, Cyber Governance, Service ...

annum, (plus ILW, if residing & working in London) Hours: 35 per week Contract: Permanent Could you provides people leadership and delivery management for the British Red Cross (BRC) Cyber Security Operations team, who are responsible for day-to-day security operations, including monitoring, threat detection, incident response, and vulnerability … management? Could you be accountable for ensuring that the team’s workload is structured, prioritised, and delivered effectively to meet the needs of the organisation as well as fostering sustainable working practices? The role is a key interface between the operations team and stakeholders across the charity, supporting difficult ...

across multiple automated parking sites. This is a hands-on role requiring strong technical expertise, operational oversight, and the ability to lead device lifecycle management from deployment through to optimisation. You will work closely with Tech Ops, DevOps, suppliers, and client stakeholders to ensure maximum uptime, system resilience … CCTV, networking, or automated parking solutions. Experience with, or strong working knowledge of, systems commonly used within automated parking environments (e.g. ANPR platforms, parking management systems, IP CCTV, barrier control systems, payment kiosks, device management platforms) is highly desirable. Key Responsibilities IoT & Device Infrastructure Management Lead configuration ...

resilience. Drive continuous improvement through automation, monitoring and modern infrastructure practices. Manage third-party suppliers, technology partners and infrastructure vendors. Maintain IT governance, asset management, capacity planning and documentation standards. Essential Experience 8+ years' experience in IT infrastructure, enterprise IT or technical operations. Proven experience supporting R&D, laboratory … delivering infrastructure projects and managing external suppliers. Key Skills Infrastructure architecture and solution design R&D and laboratory systems support Project delivery and stakeholder management IT service management and operational excellence Cybersecurity and compliance Vendor and supplier management Continuous improvement and automation Strong communication and leadership ...

Title: Service Owner Specialist Location: Hybrid working with travel to our Coventry office Advertised Salary: £50,940 - £56,934 Job Function: Information Technology Working Hours: 37 Location Type: Hybrid Contract Type: Permanent Req ID: 3026 Posting End Date: 21/09/2026 Own The Service. Drive The Experience. … Deliver Excellence. As our Service Owner Specialist, you’ll be accountable for the end-to-end delivery and performance of IT services across a designated product line. From managing third-party providers to ensuring 24/7 service availability, you’ll be the go-to expert for operational ...

Join our IT team as an IT Analyst at our Haverhill manufacturing site to play a key role in the operational management, maintenance, support and continuous improvement of the Company’s IT infrastructure. The IT Analyst role ensures the availability, reliability, security and compliance of IT systems supporting business … Working within a regulated environment, the position contributes to computer system validation, cybersecurity, data integrity, audit readiness and regulatory compliance. Your Responsibilities Infrastructure & Network Management Administer and maintain server, storage, network and cloud environments. Manage backups, patching, monitoring, disaster recovery and business continuity processes. Support Microsoft 365, Active Directory ...

engineering teams to improve application reliability, performance, and operational resilience. You will also leverage monitoring and observability tools to proactively identify issues and minimise service disruption. Join us as an Application Support Engineer at Barclays, where you will play a key role in ensuring the stability, availability, and performance … engineering teams to improve application reliability, performance, and operational resilience. You will also leverage monitoring and observability tools to proactively identify issues and minimise service disruption. To be successful as an Application Support Engineer, you should have: Strong AWS knowledge from an application support and operational support perspective, including ...

executives, campus leaders, and internal ITS staff. Translate complex technical initiatives into clear, audience-specific messages that explain business value, institutional impact, risk reduction, service improvement, modernization, and operational reliability. Develop recurring communications products, including a portfolio of ITS impact infographics, roadmap updates, project story briefs, service spotlights … stakeholder updates that demonstrate ITS progress and value. Establish a consistent messaging framework that explains ITS priorities, capacity constraints, service responsibilities, decision points, and the connection between ITS work and CSU systemwide priorities. Develop and maintain an annual communications strategy, editorial calendar, and content roadmap. Internal and End-User ...

support. Lead and develop the MES IT team, providing technical direction, coaching, resource planning, and career development. Manage major incidents, root-cause analysis, change management, disaster recovery, and business continuity. Partner with Manufacturing, Engineering, Quality, Automation, and IT to translate business requirements into effective MES and manufacturing IT solutions. … Strong understanding of manufacturing processes, MES workflows, equipment integration, and manufacturing data. Experience supporting mission-critical systems in a 24x7 manufacturing environment. Strong incident management, troubleshooting, change management, and stakeholder-management skills. Experience leading MES upgrades, migrations, modernization, or transformation programmes. Good understanding of databases, system integrations ...

they sit in your hand. Whatever it is, there is something magical and unmistakeable about each one of them. The Global Head of Change Management leads Jellycat's global change control function, building and running a robust change management capability across the business. Reporting to the Global Business … build, testing, release and post implementation review. Partnering with the Global Business Transformation Director and senior stakeholders to define and continuously improve the change management framework, ensuring it scales with the pace and complexity of the business. Establishing and maintaining change pipeline reporting, dashboards and KPIs that give leadership ...

Vulnerability Management Analyst Preston or Inverness (Hybrid) £40k - £50k per annum + benefits Must be a sole UK national and eligible for Security Clearance Are you a cyber security professional with a passion for vulnerability management? Do you thrive on coordinating remediation, engaging suppliers, and turning technical risk … your next big move. We're recruiting on behalf of a global technology and business transformation leader, currently looking to bring five Vulnerability Management Analysts into a high-performing Security Operations team. This is a fantastic opportunity to join a growing cyber security function at a genuinely exciting time ...

technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery … Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects ...