851 to 875 of 1,480 Service Management Jobs in the UK

# Managed Services - Senior Solution DirectorLondonApply for this job* Permanent* Experienced Professionals* Sales & Client Management & Solution Design* ID 562517-en\\_GB## **About the job you're considering**As part of the UK Application Development and Maintenance (ADM) practice, Centre of Excellence, the Senior Solution Director shapes and leads complex … Managed Service solutions that enable client transformation, business growth, and measurable outcomes. The role supports the full sales lifecycle, from early opportunity shaping through solution development, commercial positioning, proposal creation, and client presentation.Working across existing and prospective clients, the role combines deep ADM expertise with consulting, commercial, and stakeholder ...

currently supporting our Central Government client who are seeking a Service Owner on an initial 12 month contract located in Glasgow. The ideal candidate will have the ability to develop an agile business case, own and iterate it throughout the lifecycle. Able to develop benefits with others within … agile delivery operations throughout the product lifecycle. Able to plan and engage with the appropriate stakeholders at a particular stage in the project. Operational management: keeps abreast of industry best practice and cascades ways of working. Knows how to make operations efficient. Is the escalation point for major operational ...

risks, issues and dependencies affecting business outcomes. Ensures senior stakeholders have transparent, accurate views of progress, trade‐offs and decisions required. 6. Operational Accountability & Service Performance Visibility Accountable for ensuring business stakeholders have visibility of IT operational performance, service health, risks and impacts. Works with Service Management, vendors and platform teams to prioritise, escalate and resolve high‐impact or recurring operational issues. 7. Investment, Business Case & Value Management Partners with business and finance teams to shape technology investment cases, articulate expected value and agree success measures. Tracks and reports on benefits realisation for major initiatives ...

Manager to lead the delivery, support, and continuous improvement of critical banking applications. This hands-on leadership role combines application development, operational support, vendor management, project delivery, and team leadership, ensuring secure, reliable, and compliant technology services across core banking platforms and business applications. Client Details A financial services … based in London. Description Lead the design, development, implementation, integration, and ongoing support of business-critical applications. Oversee core banking platform environments, including patch management, environment refreshes, and operational support. Provide fix-on-fail support for core banking and associated infrastructure platforms. Manage application development projects, enhancements, and change ...

currently recruiting for an IT Service Engineer to join a modern, globally established wealth management organisation. Role context Works within the IT End User Experience team and reports to the Lead IT Service Engineer. The role collaborates with regional and global IT colleagues, end users, suppliers … specialist technology teams, and provides day-to-day guidance to junior or apprentice colleagues when required. The role sits within a clear IT Service Engineering career pathway, with potential progression into a Lead IT Service Engineer position. As the organisation grows, there may also be opportunities for strong ...

trust’s clinical applications. To manage the prioritisation of the delivery of developmental changes and system integration improvements by the Trust’s Change Management Process. Working for our organisation Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people … trust’s clinical applications. To manage the prioritisation of the delivery of developmental changes and system integration improvements by the Trust’s Change Management Process. To provide solution functionality and integration expertise to Trust engagement teams; including, but not limited to, system domain (environment) strategy, regulatory, code/package ...

Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. At Claranet, we’re experienced … Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet’s portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. In particular ...

architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co‐creation of industry‐specific solutions Understand the business strategy of the customer and articulate how ServiceNow ...

throughout the sales process, from initial discovery and solution design through to proposal, presentation and handover into delivery. Working closely with customers, account managers, service delivery teams, engineers and technology partners, you will translate business requirements into practical, commercially sound managed network solutions. You will help … customer workshops and demonstrations where required. Maintain accurate technical records and sales documentation within agreed systems and processes. Provide a thorough handover to project, service delivery and operational teams following a successful sale. Keep up to date with networking technologies, vendor roadmaps and emerging customer needs. Contribute to standard ...

care delivery processes. EY Technology has a ‘Technical Career Path’ to provide our talent with a career path that offers structure for performance management for those with deep technical skills. The demand for our services is higher than ever and we need experienced individuals who will grow and succeed … large scale, high-impact digital health projects and programmes. Oversee multiple complex technology programmes using AI and data, ensuring delivery excellence, commercial performance, risk management, and high-impact outcomes. Drive market strategy, proposition development, and thought leadership for the Health practice embedding Digital and Technology into everything ...

Computacenter is seeking a Global Service Delivery Leadership Director to lead a large international service delivery community across core countries and nearshore/offshore locations. The role delivers against customer commitments, service levels, cost baselines and commercial targets, while partnering with Sales, Service Management and customers to drive service excellence and commercial success. #J-18808-Ljbffr ...

clinical need while maintaining the highest standards of patient safety and governance. You will play a role in clinical safety assurance and continuous service improvement, championing best practice in digital medicines management and ensuring technology enhances patient safety. Main duties of the job The post holder will provide … operational leadership and management of the Trust’s Digital Medicines service, supporting the delivery, optimisation and governance of electronic prescribing and medicines administration (ePMA) systems. The role will be responsible for the day ‐ to ‐ day management and continuous improvement of digital medicines services, ensuring systems are safe ...

Establish and continuously improve ITAM and SAM standards, processes and controls across the business IT Asset & Licence Manager Requirements Proven experience in IT Asset Management (ITAM), Software Asset Management (SAM), licence compliance or a closely related discipline, ideally 5-6 years Asset and licence management must have … part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent analytical skills with a methodical, evidence-based approach ...

Establish and continuously improve ITAM and SAM standards, processes and controls across the business IT Asset & Licence Manager Requirements Proven experience in IT Asset Management (ITAM), Software Asset Management (SAM), licence compliance or a closely related discipline, ideally 5-6 years Asset and licence management must have … part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent analytical skills with a methodical, evidence-based approach ...

ownership of complex technical issues. The role will also support the delivery of IT projects and work closely with colleagues to provide an excellent service to users. Key Skills & Experience 3+ years' experience in an ICT support or infrastructure environment. Strong 3rd line troubleshooting and problem-solving skills. Good … supporting Windows devices, Chromebooks, Android devices and Microsoft environments. Good understanding of networking, including DNS, DHCP, VPNs, routers, switches and wireless. Experience with device management, deployment and IT service management systems. Knowledge of PowerShell, security and system monitoring. Experience contributing to IT projects, including technical implementation, planning ...

large-scale, high-impact digital health projects and programmes. Oversee multiple complex technology programmes using AI and data, ensuring delivery excellence, commercial performance, risk management, and high-impact outcomes. Practice Leadership & Sector Growth Drive market strategy, proposition development, and thought leadership for the Health practice embedding Digital and Technology … Lead development of major proposals and bids, including acting as Bid Lead for high‐value pursuits. People Leadership & Culture Leadership responsibility to support the management, mentorship, professional development and growth of junior colleagues, developing key capabilities and Digital Healthcare domain expertise in line with the Healthcare Technology Strategy. Champion ...

Manchester) Salary: £35,000 Basic Additional Allowance: Guaranteed £2,500 per year payable monthly to cover unsocial travel hours Location: Home Based Reporting To: Service Delivery Manager About Workplace IT Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing, Education … environments. Build trusted relationships with client stakeholders and become a valued extension of their internal teams. Maintain accurate records of all activity within our service management platform and documentation systems. Work closely with Service Desk, Provisioning and Project teams to ensure successful service delivery. Provide support ...

Corridor) Salary: £35,000 Basic Additional Allowance: Guaranteed £2,500 per year payable monthly to cover unsocial travel hours Location: Home Based Reporting To: Service Delivery Manager About Workplace IT Workplace IT provides CAF Compliant Co-Managed IT Services and Digital Safeguarding to large Health, Social Care, Housing, Education … environments. Build trusted relationships with client stakeholders and become a valued extension of their internal teams. Maintain accurate records of all activity within our service management platform and documentation systems. Work closely with Service Desk, Provisioning and Project teams to ensure successful service delivery. Provide support ...

Hybrid and multi-cloud environments Enterprise applications ERP, CRM and line-of-business platforms Legacy application modernisation SaaS, COTS and low-code platforms API management and systems integration Event-driven and service-oriented architecture Data platforms, analytics and business intelligence Data governance, quality, lineage and master data Artificial … intelligence, machine learning and automation Identity and access management Cybersecurity, privacy and compliance DevOps, DevSecOps and platform engineering Containers, Kubernetes and infrastructure as code Enterprise service management and support models Observability, monitoring and operational resilience Digital workplace and collaboration platforms Technology operating models and governance Significant experience ...

senior engineers (CCNP/FCP/CCIE level) who monitor, maintain and resolve complex network issues for our customers. You’ll drive high‐quality service delivery and ensure the team is performing at its best, supporting ticket ownership where needed and setting the standard for operational excellence. … doing 🎯 Leading, motivating, and developing a team of senior Network Operation Centre (NOC) Engineers Ensuring the team are following best practice for incident, problem, service and change enablement in line with the specific needs of our customers Oversight of team tasks including investigation, troubleshooting, diagnosis, resolution, and recovery ...

Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet's portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. The Network … governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business objectives. Key Responsibilities Team Leadership & Service Delivery Lead, coordinate, develop and manage a team of Technical Solutions Change Engineers, ensuring high-quality and timely delivery of work. Operate as a player ...

Solutions Change Team is responsible for the provision of in-life change to customers across the breadth of Claranet's portfolio. This includes the management of technical configuration across customer solutions, as well as the development and implementation of change and governance processes relevant to Claranet customers. The Network … governance activities. Lead, mentor and develop the team to ensure technical skills and knowledge remain aligned with business objectives. Key Responsibilities Team Leadership & Service Delivery Lead, coordinate, develop and manage a team of Technical Solutions Change Engineers, ensuring high-quality and timely delivery of work. Operate as a player ...

Service Transition Lead will join a substantial, regulated enterprise in Manchester on a 24-month fixed term contract, paying £57,000-£60,700 plus benefits. This hands‐on position requires proven expertise in technology service transition. You will oversee service acceptance and go-live readiness across major … remote work with a minimum of two days on-site. This permanent hybrid role suits a candidate who can manage complex change effectively. IT Service Transition Lead | 24 Month Fixed Term Contract | Hybrid/Manchester (min 2 days in the office) | £57,000-£60,700 + benefits | ASAP start ...

WORK: 37.5 Hours per week LOCATION: Chessington, Surrey, UK JOB SUMMARY: The IT & AI Product Manager is responsible for the application and platform lifecycle management in line with the business needs of the brands. This role will be responsible for defining, delivering and maintaining the group IT application … Partnering with the group functions, brands and IT peers to Identify opportunities to improve capability, reduce technical debt and optimise cost. Project Delivery & Change Management Lead the end-to-end delivery of projects, from inception through to implementation. Apply appropriate project management methodologies (e.g. Agile, hybrid or waterfall ...

include the coordination of central IT functions and leadership of local IT resources. This will include budgetary responsibility, ownership of site IT roadmaps, change management and incident coordination. Innovate: A key component of the role will be to play an active role in IT project delivery for the site … site IT SME providing end user service to enable the effective use of IT Lead with Purpose: Role will include Blue Yonder WMS management responsibilities, which are dedicated to the customer on site. Ensure Compliance: Manage IT suppliers, products, solutions and service management to defined standards ...