926 to 950 of 1,481 Service Management Jobs in the UK

tools or integration scripts. The candidate should be able to write, debug, and maintain complex scripts to automate tasks and streamline workflows. Intune & Endpoint Management:Hands-on experience managing Microsoft Intunein a production environment, including device enrollment, policy configuration, software distribution, and troubleshooting of MDM issues. Familiarity with related … industry certifications or training. For instance, Microsoft certifications(such as for Intune/Endpoint Administration or Azure Administration) or an ITIL Foundationcertification for IT service management processes can be a plus. Any formal training on GDS systems or travel booking software would also be beneficial. Additional Technical Skills ...

technical demonstrations, proof-of-concepts or integration testing Strong knowledge of Digital Engineering , Digital Thread or Engineering Toolchains Experience working with engineering data, configuration management and lifecycle processes Proven delivery experience across complex, multi-stakeholder programmes Excellent stakeholder management and communication skills Experience working across engineering, IT, manufacturing … supply chain teams Degree in Engineering, Computer Science or a related discipline Project Management qualification (APM, PRINCE2 or equivalent) or equivalent experience IT Service Management knowledge (ITIL or similar) Desirable API integration, middleware or event-driven architectures Interoperability and systems integration Cyber Security and secure engineering environments ...

secure, resilient and available while working closely with Technology teams, business stakeholders and third-party suppliers. Your responsibilities Supporting business-critical applications within agreed service levels and operational standards. Investigating, diagnosing and resolving incidents and service requests through to resolution. Performing root cause analysis and proactively identifying opportunities … stakeholders, project teams and suppliers to deliver effective application support. Skills Experience supporting enterprise applications within a production environment. Strong incident, problem and change management experience. Good understanding of ITIL and service management principles. Strong troubleshooting, analytical and problem-solving skills. Experience with application monitoring, alerting ...

Sound knowledge in core .NET technology, SQL Server, Power Platform, and SSRS. Proficient in CRM Functional areas in Sales Force Automation, Marketing automation and Service management functionality. Excellent communication and problem-solving skills. Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/… release process for the team in promoting code to appropriate environments and monitor the promotion of such code to align with the Configuration Management Plan. Ensure teams have access to the Configuration Management Plan and use the approved Configuration Control tool. Participate in all work product review sessions ...

directly helps the teams building a cleaner energy future. - Provide high-quality remote and on-site technical support across ENGIE UK. - Resolve incidents and service requests within agreed timeframes. - Diagnose and fix complex issues across Windows 11, Microsoft 365, mobile devices and collaboration tools. - Support audio-visual systems … business. - Act as a trusted advisor, turning needs into practical technology solutions. - Review recurring issues and user feedback to find patterns. - Suggest and deliver service improvements that make work easier for everyone. - Support technology rollouts and projects through testing, documentation and clear communication. Who Are You - You have strong ...

Cyber Security Lead - Vulnerability & Exposure Management An established organisation operating within a highly regulated environment is looking for a Cyber Security Lead to strengthen its approach to identifying, assessing and reducing technical security risk. You will take ownership of the vulnerability management function, developing it into a proactive … intelligence-led exposure management capability. This will include: * Establishing an effective CTEM framework and longer-term security roadmap. * Improving vulnerability scanning across cloud, on-premises and externally accessible technology. * Prioritising remediation using asset importance, active threats, EPSS, attack paths and business impact. * Coordinating patching and remediation activity across internal ...

appropriate reporting and notifications to key stakeholders Own the major incident lifecycle end to end, from declaration through to satisfactory resolution as confirmed by Service Management Proactively manage major incidents to satisfactory resolution in a timely manner, ensuring minimal business impact, initiating escalation procedures as appropriate, chairing post … incident reviews and managing persistent or recurring incidents identified through trend analysis Own the Problem Management process, driving root cause analysis for recurring and high-impact incidents, maintaining the Known Error Database and tracking problems through to permanent fix Own the Change Management process, chairing CAB, assessing ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

hiring an experienced Senior Technical Transition Engineer to join our Infrastructure team. This is a highly technical role focused on bringing new customers into service, leading technical due diligence, deploying tooling, documenting environments, and ensuring a smooth transition into operational support. You’ll work across a broad range … technologies, engaging directly with customers, third parties, and internal technical teams to deliver successful service transitions. If you enjoy getting under the hood of complex IT estates, solving technical challenges, and shaping how services are onboarded and supported, this role offers the opportunity to make a real impact across ...

Stevenage. This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience. Key Skills Required: Advanced Google Workspace Administration Strong L2 Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets & Slides User account … application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process gaps You'll be responsible ...

leading Nordic IT services provider is hiring a Service Delivery Manager to oversee managed services in the Greater London area. The ideal candidate will have ITIL certification, a minimum of 5 years in service management, and strong client relationship management skills. The role includes daily operations … oversight and driving service quality initiatives. This position offers competitive compensation and a supportive work environment. #J-18808-Ljbffr ...

EMEA team. The Restaurant Technology Specialist is responsible for ensuring the availability, stability, and performance of in‐restaurant technology across a portfolio of quick service restaurant locations. The role supports business‐critical systems that enable ordering, payment, kitchen operations, and connectivity, working closely with restaurant operations, IT service … systems, kiosks, digital menu boards, camera systems, and store networks Ensure rapid resolution of incidents impacting restaurant operations, guest experience, or revenue Coordinate with Service Desk, internal IT teams, and third‐party vendors to meet agreed service level Support technology rollouts, upgrades, and refresh activities across multiple restaurant ...

control and pace to high-profile programme delivery, ensuring smooth transitions and operational readiness throughout the programme lifecycle. What You'll Be Doing Integration Management Lead the planning and coordination of end-to-end integration activities across multiple systems and workstreams. Manage dependencies between technical, business and supplier teams. … deployment planning activities. Coordinate hypercare planning and execution following deployment. Manage prioritisation and resolution of post go-live issues. Monitor stabilisation activities and service performance. Ensure effective handover into operational support teams. Capture lessons learned and support continuous improvement activities. Maintain ownership of programme risks, issues, assumptions and dependencies. ...

more for patients, healthcare professionals, our partners, and our employees. ****The Team****The role is responsible for leading and delivering end-to-end application management and production support for Oracle E-Business Suite (12.1 and 12.2), with primary ownership of Supply Chain modules and cross-functional Finance integration. … work with SAP and other cloud-based platforms.The role combines leadership and hands-on expertise to ensure stable system operations, rapid incident resolution, environment management, and continuous improvement of ERP processes. Acting as the primary escalation point, the role oversees SLA adherence, manages complex technical and functional issues, supports ...

more for patients, healthcare professionals, our partners, and our employees. ****The Team****The role is responsible for leading and delivering end-to-end application management and production support for Oracle E-Business Suite (12.1 and 12.2), with primary ownership of Supply Chain modules and cross-functional Finance integration. … work with SAP and other cloud-based platforms.The role combines leadership and hands-on expertise to ensure stable system operations, rapid incident resolution, environment management, and continuous improvement of ERP processes. Acting as the primary escalation point, the role oversees SLA adherence, manages complex technical and functional issues, supports ...

center footprint. This role manages deployment priorities, schedules, dependencies, and delivery standards while coordinating Data Center Infrastructure, Procurement, Cloud Infrastructure, Cloud Architecture, Network Infrastructure, Service Delivery, Operations, vendors, and business stakeholders. The role contributes to reliable service delivery and scalable growth by improving deployment governance, team capability, documentation … teams. This is a full-time hybrid role, based in the United Kingdom, reporting to the Senior Director of Infrastructure Deployment and Data Center Management . Responsibilities: Lead and develop the Infrastructure Deployment team, setting priorities, clarifying ownership, coaching team members, managing performance, supporting professional growth, and building team ...

roadmap, and operational excellence for critical enterprise messaging and integration platforms. You will bridge engineering, architecture, and business teams to drive platform standardization, lifecycle management, and high-availability outcomes across a global financial infrastructure. Your Impact Strategy & Roadmap: Define and maintain multi-quarter product roadmaps covering security, automation, platform … customer onboarding for IBM MQ, ACE, ITX, and Instana platforms. Lifecycle & Governance: Lead platform lifecycle initiatives-including upgrades, deprecation strategies, and technical debt management-while enforcing reference architectures and security controls (mTLS, certificate management). Reliability & Performance: Own service health outcomes by monitoring SLIs, SLOs, and MTTR ...

roadmap, and operational excellence for critical enterprise messaging and integration platforms. You will bridge engineering, architecture, and business teams to drive platform standardization, lifecycle management, and high-availability outcomes across a global financial infrastructure. Your Impact Strategy & Roadmap: Define and maintain multi-quarter product roadmaps covering security, automation, platform … customer onboarding for IBM MQ, ACE, ITX, and Instana platforms. Lifecycle & Governance: Lead platform lifecycle initiatives-including upgrades, deprecation strategies, and technical debt management-while enforcing reference architectures and security controls (mTLS, certificate management). Reliability & Performance: Own service health outcomes by monitoring SLIs, SLOs, and MTTR ...

platforms across multiple business entities. Provide technical leadership across server, storage, Active Directory, virtualisation, backup and disaster recovery services. Establish and govern infrastructure standards, service levels and best practices to improve reliability, security and efficiency. Support strategic initiatives including data centre modernisation, cloud adoption and infrastructure transformation programmes. Champion … automation and continuous improvement to enhance service delivery. Partner with stakeholders, vendors and technical teams across the EMEA region to successfully deliver change and drive adoption of new technologies. What We're Looking For Proven experience leading infrastructure teams within complex enterprise environments. Strong technical expertise across Windows Server ...

Kubernetes (EKS and/or RKE) Docker Helm Terraform Ansible Prometheus Grafana Kafka MongoDB MySQL PostgreSQL GitLab CI/CD Git Certificate Management and PKI Secrets Management IAM Experience with microservice-based architectures Hands-on experience managing highly available services within Kubernetes environments Experience supporting production traffic through … developing and supporting large-scale microservice ecosystems Linux administration within containerised environments Puppet Keycloak HashiCorp Vault Python Bash DevSecOps tooling and practices ITIL-based service management experience Responsibilities Design, deploy and support resilient cloud infrastructure across AWS, Azure and Kubernetes environments Build and maintain Infrastructure as Code solutions ...

EMEA team. The Restaurant Technology Specialist is responsible for ensuring the availability, stability, and performance of in-restaurant technology across a portfolio of quick service restaurant locations. The role supports business-critical systems that enable ordering, payment, kitchen operations, and connectivity, working closely with restaurant operations, IT service … systems, kiosks, digital menu boards, camera systems, and store networks Ensure rapid resolution of incidents impacting restaurant operations, guest experience, or revenue Coordinate with Service Desk, internal IT teams, and third-party vendors to meet agreed service level Support technology rollouts, upgrades, and refresh activities across multiple restaurant ...

Functional & Business Process Expertise Provide technical and solution guidance across key SAP business domains, including: Plant Maintenance (PM), Finance & Controlling (FICO), Human Capital Management (HCM), SuccessFactors (SF), Order-to-Cash (OTC), Enterprise Asset Management, Customer and Partner Connections, Extended Warehouse Management (EWM), Ariba Procurement, Procurement & Supply Chain … Processes Provide architecture leadership and technical oversight for: OpenText, SCADA Systems, DNCC BA, FRAS, Forecaster, GlobalScape, Remote Link, Technolog (DPRS), Field Service Management (FSM), MRPS Other operational technology and enterprise applications Sybase ASE, Oracle and HANA DBA Integration, Cloud & Middleware Leadership Design and govern integration architectures across ...

Finance Systems Analyst reports into the Product Management Lead for Finance and operates within the Finance Product Management function. The role supports the full Finance product lifecycle, with a focus on safeguarding Finance processes, optimising run activities, enabling continuous improvement, and contributing to transformation initiatives. This role requires … products and processes remain stable, well-controlled, and fit for purpose. The Systems Analyst will collaborate with cross-functional teams including Finance, Engineering, Architecture, Service Management and Quality & Technical Assurance, ensuring alignment across the matrixed Technology organisation. Product & Finance Systems Responsibilities Deliver the Finance product strategy and contribute ...

this land is covered by the transport network: roads, stations, track, and associated infrastructure. However, the remaining land presents a significant opportunity for service expansion or other uses such as commercial, industrial and residential development or energy production and nature recovery. We have already taken several important steps … TfL. About the role This is a key role within the Estates Planning & Accommodation (EP&A) team, responsible for leading the development and management of data, systems and digital solutions and working with other stakeholders across the business to support strategic estate planning and decision making across ...

Relationship Development Build long-term, high‐trust relationships with key stakeholders Identify upsell and cross-sell opportunities within existing accounts Position Kocho’s broader service portfolio strategically Maintain executive‐level engagement beyond initial deal closure Nurture and develop opportunities within the sales pipeline Work closely with marketing, pre‐sales … with farmer discipline. Experience & Capability Proven success selling complex IT services and digital transformation projects Strong understanding of business transformation, operating model design, IT service delivery and IT service management Track record of winning new logos and expanding existing accounts Comfortable selling to both technical and business ...