176 to 200 of 420 Service Manager Jobs in the UK

online in Nottingham is seeking an IT Service Manager to lead a cross-functional Business Partner team, translating business needs into service improvements and investment opportunities within a major digital transformation program. The role focuses on driving continual service improvement, engaging senior stakeholders, and delivering … value through effective IT Service Management practices. Hybrid Nottingham-based work is offered with flexible hours. #J-18808-Ljbffr ...

Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. What … feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding. What You’ll Do As Our Service Delivery Manager You will act as the voice of the customer within Convergence Group. Lead service performance reviews and drive Service ...

Equans is looking for a Technical Service Manager to join our team in Merseyside on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, bonus and benefits package. We are looking for a focussed driven individual … provide guidance to others on site, showing technical expertise in mechanical, electrical and fabric systems, to ensure appropriate and compliant solutions and efficient customer service delivery. Manage a team of engineers to ensure full compliance with all relevant regulations. What will you deliver? Planning and implementation of change ...

those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with … customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities Service Reporting:Produce both customer and internal service reporting. Service Reviews:Conduct regular reviews with customers. Customer Management:Handle escalations, issues, problems, and requirements. Financial Management ...

Babcock is seeking an IT Service Manager at The Bristol Technology Centre, Bristol, Gloucestershire. You will own end-to-end IT service delivery for a key aviation customer, build trusted stakeholder relationships, and drive service excellence in a highly visible, customer-facing role. You will … influence service strategy, lead continual improvement, and work within a global engineering and defence organisation. Role is on-site, 37.5 hours/week, with travel to other sites. #J-18808-Ljbffr ...

Role: Service Desk Manager Location: South Manchester Salary: £50,000£60,000 Job Description We are currently working with a growing and well-established technology business in South Manchester who are looking to appoint an experienced Service Desk Manager to lead and develop their … exciting opportunity for an experienced technical professional who is ready to take the next step into senior management. The role will combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee ...

About the role As Service Delivery & Supplier Manager, you'll own the end-to-end service lifecycle for our D3 and OMS platforms — from solution validation through onboarding, transition, go-live, and business-as-usual. You'll govern service levels and delivery performance globally, define … continuously improve our service delivery framework and governance structures, and own supplier and technology procurement end to end — from sourcing and negotiation through contract lifecycle, renewals, and cost optimization. You'll work closely with Product, Engineering, Legal, and Customer Success to keep our services and supplier relationships running smoothly ...

Service Delivery Manager you'll ensure the smooth running of client payroll and be the middle person between the operational service and the client, you will need to be really organised, project minded and be able to resolve client queries quickly. Client Details My client … clients, ensuring high standards are consistently met. Act as the primary contact for client queries and address any issues promptly and professionally. Monitor service levels and implement improvements to enhance client satisfaction. Collaborate with internal teams to ensure seamless service integration and delivery. Prepare and present service ...

Project & Service Delivery Manager Milton Keynes | £35,000 per annum, increasing to £37,500 after probation We are looking for a Project & Service Delivery Manager to join a leading organisation within the life sciences sector, based in Milton Keynes. This is a great opportunity … work closely with teams across the organisation, including laboratory, sample logistics, informatics and quality, making sure projects move smoothly into day-to-day service delivery. You will also act as a key point of contact for clients, building strong relationships and keeping them updated throughout the project and ongoing ...

experienced Service Delivery Manager who thrives on managing high-value customer relationships, driving service excellence and identifying commercial opportunities? Think Specialist Recruitment are delighted to be working with a leading business to recruit a Service Delivery Manager to take ownership of some … strategically important customer accounts. This is a high-profile role where you'll be trusted to build strong relationships with senior stakeholders, ensure exceptional service delivery and act as the bridge between customer requirements and internal operational teams. Salary - £70,000 plus benefits Monday - Friday - Office based in Watford ...

Recruitment is working on behalf of a growing insurance business to recruit an experienced Technical Service Desk Manager to lead its IT Service Desk function. This is a key leadership role responsible for delivering a responsive, technically capable and security-aware support service across … business. You will lead a dedicated team of IT support professionals, overseeing day-to-day Service Desk operations across traditional IT support requests as well as cyber and security-related tickets. Working closely with senior IT and Cyber Security stakeholders, you will act as the operational bridge between users ...

skills and a consultative approach, you’re comfortable engaging with clients, understanding their needs, and translating them into effective outcomes. The Role: The IT Service Transition Manager ensures that new or updated IT services are moved seamlessly into live operational environments, without disrupting business activities. Acting … bridge between Project Delivery, Software Development and Service Operations, the role governs release readiness, operational handovers and service validation across the organisation. Responsibilities Transition Governance & Planning: Define, maintain and enforce the Service Transition framework, gate criteria and readiness checklists across all project lifecycles. Operational Readiness & Handover: Partner ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As a Senior Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. Our Managed Service … decisions whilst under pressure. Handle difficult client conversations and clearly articulate remediation plans in a way that is reassuring. Solution focussed and outcome driven. Service operations Implement incident and problem management processes using best practice such as ITIL or Agile Service Management. Coordinate and manage the resolution ...

Hybrid/IT Operations Management/SLA Management/Vendor Management - A global Japanese fashion brand is currently recruiting an IT Service Delivery/IT Operations Manager to establish and manage its day-to-day IT service across Europe. You will own the service desk … experience, end-user computing, vendor service integration, and ServiceNow-based support model for approximately 50 office users and 300 retail users as the European business separates from the regional organisation. The ideal candidate should have strong IT service delivery and service desk, SLA management experience, hands ...

putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone. About the role As the Principal Service Delivery Manager, you will design, lead and deliver managed service solutions for Made Tech customers. You will work with Made Tech … customers. You will leverage your deep ITIL knowledge and experience of offering managed services to customers, help shape our services and define our service delivery approach. You will also contribute to Made Tech's growth, by working with marketing on thought leadership content, speaking at events and perform ...

Global firm seeks a SOC Service Manager to support the continued evolution and maturity of its Security Operations Centre capability. This is a strategic role focused on helping shape the future direction of the SOC, overseeing a key outsourced service provider and driving operational excellence across … ensuring the function remains aligned with the wider cyber security roadmap. You will own the relationship with the outsourced SOC provider, oversee service delivery and play a key role in major incident escalation. You will also drive improvements across SOC governance, processes and reporting, developing meaningful KPIs and metrics ...

leading Banking client are looking for a talented and motivated individual to take responsibility for end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers and providers, ensuring consistent delivery, control and accountability across multiple suppliers and regions. This … newly created role in a growing area of the business. A brilliant opportunity! Job Responsibilities Owning the end-to-end service outcome across multiple suppliers and service providers. Driving cross-supplier collaboration, issue resolution and service improvement activities. Holding suppliers accountable for service performance and service ...

leading Banking client are looking for a talented and motivated individual to take responsibility for end-to-end service integration and performance management across a portfolio of IT services delivered by multiple suppliers and providers, ensuring consistent delivery, control and accountability across multiple suppliers and regions. This … newly created role in a growing area of the business. A brilliant opportunity! Job Responsibilities Owning the end-to-end service outcome across multiple suppliers and service providers. Driving cross-supplier collaboration, issue resolution and service improvement activities. Holding suppliers accountable for service performance and service ...

Dolphin Limited is seeking a Regional Service Manager (North) to lead a team of approximately 15 Field Service Engineers across the North of the UK, accountable for service performance, customer relationships, and operational excellence. You will work with Customer Services, Planning and Commercial to ensure ...

clients call when things go wrong – and trust when it matters most? Do you turn service challenges into measurable success? Can you balance delivery excellence with commercial impact? Practical Information Location: United Kingdom | Work Arrangement: Hybrid | Contract type: Full-time | Visa Requirements: Valid Visa for UK | Language Requirements: Fluent …/professional English , written and verbal We a re looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you wi ll own the end-to-end service experience, acting as the trusted ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin … high-volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews, reporting ...

supporting a high-profile defence client in recruiting Technical Service Manager. This is an initial 9 month contract to start from end of September, with the below requirements: Start date - End of September/start of October Outside IR35 £500 - £550 p/d outside IR35 Hybrid working … between the technical staff and higher management, ensuring that technical projects align with the broader organisational strategy and goals. As the Technical Services Manager you will focus on optimising service delivery, enhancing technical support capabilities, and managing the performance and development of the technical team across ...

Dunphy Combustion Limited invites applications for a Service Manager position in Rochdale, England. This is a unique opportunity to lead a service department focused on delivering exceptional customer support across the UK and internationally. The chosen candidate will be responsible for managing service operations, delivering ...

Consulting Limited is hiring a Service Manager (MIE) for an AWS/DevOps environment in London. The role involves managing operational services, ensuring supplier compliance, and leading service improvements within a hybrid working model. Candidates should have strong service management expertise and experience in managing ...

Consulting Limited is seeking an IT Service Manager to oversee day-to-day IT operational services, ensuring quality and stability from suppliers. This hybrid role requires managing supplier relationships and service management across the development and delivery life cycles. Candidates should demonstrate strong problem-solving skills ...