Technical Support Engineer
- Location
- City Of London, England, United Kingdom
Technical Support EngineerIntapp is seeking a Product Support Engineer for our Collaboration and Content product team. The ideal candidate will have experience triaging complex issues for Microsoft technology-based solutions and is comfortable working in a team environment where processes are continually evolving. Previous experience in Legal … Professional Services or Enterprise Content Management is preferred.What you will do:Manage customer support requests and provide timely and accurate responses.Create, prioritize, track, and update customer issues/features in Microsoft Azure DevOps.Provide training to first/second-line support staff from customer or partner organizations.Participate in ongoing ...