Support Engineer Jobs in Birmingham

Support Engineer
West Midlands > Birmingham

The median Support Engineer salary in Birmingham is £33,500 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
26 Apr 2024		 Same period 2023 Same period 2022
Rank 77 100 152
Rank change year-on-year +23 +52 -36
Permanent jobs requiring a Support Engineer 72 46 40
As % of all permanent jobs advertised in Birmingham 2.66% 2.28% 1.28%
As % of the Job Titles category 2.82% 2.44% 1.33%
Number of salaries quoted 67 38 36
10th Percentile £25,750 £23,750 £22,875
25th Percentile £26,750 £27,563 £23,875
Median annual salary (50th Percentile) £33,500 £38,000 £30,500
Median % change year-on-year -11.84% +24.59% +5.17%
75th Percentile £38,000 £48,438 £37,625
90th Percentile £47,500 £67,500 £52,500
West Midlands median annual salary £30,000 £32,500 £30,000
% change year-on-year -7.69% +8.33% -6.98%

All Permanent IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Birmingham with a recognized job title 2,555 1,882 2,997
% of permanent jobs with a recognized job title 94.28% 93.45% 95.87%
Number of salaries quoted 2,083 1,435 2,321
10th Percentile £31,250 £31,250 £32,500
25th Percentile £41,000 £42,500 £42,500
Median annual salary (50th Percentile) £55,000 £55,000 £55,000
Median % change year-on-year - - +10.00%
75th Percentile £69,914 £70,800 £70,000
90th Percentile £84,964 £82,500 £85,000
West Midlands median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.82%

Support Engineer
Job Vacancy Trend in Birmingham

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for Support Engineer in Birmingham

Support Engineer
Salary Trend in Birmingham

3-month moving average salary quoted in jobs citing Support Engineer in Birmingham.

Salary trend for Support Engineer in Birmingham

Support Engineer
Salary Histogram in Birmingham

Salary distribution for jobs citing Support Engineer in Birmingham over the 6 months to 26 April 2024.

Salary histogram for Support Engineer in Birmingham

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 26 April 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Birmingham region featuring Support Engineer in the job title.

1 49 (68.06%) Windows
2 47 (65.28%) Microsoft 365
3 39 (54.17%) Active Directory
4 37 (51.39%) Azure
4 37 (51.39%) Windows Server
5 33 (45.83%) VMware
6 28 (38.89%) Microsoft
7 27 (37.50%) VMware Infrastructure
8 25 (34.72%) Entra ID
9 24 (33.33%) Social Skills
10 23 (31.94%) Hyper-V
10 23 (31.94%) Veeam
10 23 (31.94%) Firewall
11 22 (30.56%) Microsoft Intune
12 20 (27.78%) Windows 10
12 20 (27.78%) Telecoms
13 19 (26.39%) Windows Server 2012
14 17 (23.61%) SCCM
14 17 (23.61%) VMware ESXi
15 16 (22.22%) Microsoft Exchange
16 15 (20.83%) Replication
16 15 (20.83%) Problem-Solving
17 13 (18.06%) WAN
17 13 (18.06%) DHCP
17 13 (18.06%) DNS
18 12 (16.67%) VLAN
19 11 (15.28%) SAN
19 11 (15.28%) PBX
20 10 (13.89%) TCP/IP
20 10 (13.89%) DBS Check

Support Engineer Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (22.22%) Microsoft Exchange
2 8 (11.11%) SharePoint
3 2 (2.78%) Exchange Server 2010
Applications
1 1 (1.39%) Microsoft Excel
Cloud Services
1 47 (65.28%) Microsoft 365
2 37 (51.39%) Azure
3 25 (34.72%) Entra ID
4 8 (11.11%) OneDrive
5 4 (5.56%) AWS
6 2 (2.78%) Amazon S3
6 2 (2.78%) GCP
6 2 (2.78%) Google Workspace
6 2 (2.78%) Mimecast
6 2 (2.78%) OpenDNS
Communications & Networking
1 23 (31.94%) Firewall
2 13 (18.06%) DHCP
2 13 (18.06%) DNS
2 13 (18.06%) WAN
3 12 (16.67%) VLAN
4 11 (15.28%) PBX
4 11 (15.28%) SAN
5 10 (13.89%) TCP/IP
6 7 (9.72%) LAN
7 6 (8.33%) iSCSI
8 5 (6.94%) WLAN
9 2 (2.78%) EIGRP
9 2 (2.78%) IPsec
9 2 (2.78%) OSPF
9 2 (2.78%) RIP
9 2 (2.78%) VPN
9 2 (2.78%) VRRP
9 2 (2.78%) Wi-Fi
9 2 (2.78%) X.509
9 2 (2.78%) xDSL
Database & Business Intelligence
1 2 (2.78%) Amazon RDS
General
1 24 (33.33%) Social Skills
2 20 (27.78%) Telecoms
3 8 (11.11%) Finance
4 4 (5.56%) Analytical Skills
4 4 (5.56%) Documentation Skills
5 3 (4.17%) Law
6 2 (2.78%) Legal
6 2 (2.78%) Manufacturing
6 2 (2.78%) Retail
7 1 (1.39%) Back Office
7 1 (1.39%) Banking
7 1 (1.39%) Electronics
Libraries, Frameworks & Software Standards
1 2 (2.78%) LAMP
1 2 (2.78%) V-Ray
Miscellaneous
1 15 (20.83%) Replication
2 3 (4.17%) Driving Licence
3 2 (2.78%) PKI
4 1 (1.39%) CCTV
4 1 (1.39%) Data Centre
4 1 (1.39%) Fixed Income
Operating Systems
1 49 (68.06%) Windows
2 37 (51.39%) Windows Server
3 20 (27.78%) Windows 10
4 19 (26.39%) Windows Server 2012
5 4 (5.56%) Linux
5 4 (5.56%) Windows Server 2016
5 4 (5.56%) Windows Server 2019
6 2 (2.78%) Mac OS
6 2 (2.78%) Windows Server 2008
Processes & Methodologies
1 15 (20.83%) Problem-Solving
2 8 (11.11%) Infrastructure Engineering
3 6 (8.33%) Root Cause Analysis
4 5 (6.94%) Customer Service
4 5 (6.94%) Systems Engineering
5 4 (5.56%) Decision-Making
5 4 (5.56%) Proactive Monitoring
6 3 (4.17%) Continuous Improvement
6 3 (4.17%) Migration
6 3 (4.17%) Remote Monitoring and Management
6 3 (4.17%) Software Deployment
6 3 (4.17%) Task-Oriented
7 2 (2.78%) Coaching
7 2 (2.78%) Commercial Awareness
7 2 (2.78%) Customer Experience
7 2 (2.78%) Project Delivery
7 2 (2.78%) Server Management
7 2 (2.78%) Server Migrations
7 2 (2.78%) Service Management
7 2 (2.78%) Storage Management
Programming Languages
1 1 (1.39%) PowerShell
1 1 (1.39%) Python
1 1 (1.39%) Shell Script
1 1 (1.39%) SQL
Qualifications
1 10 (13.89%) DBS Check
Quality Assurance & Compliance
1 1 (1.39%) Cyber Essentials
1 1 (1.39%) QA
1 1 (1.39%) SLA
System Software
1 39 (54.17%) Active Directory
2 27 (37.50%) VMware Infrastructure
3 23 (31.94%) Hyper-V
4 17 (23.61%) VMware ESXi
5 4 (5.56%) NFS
6 2 (2.78%) Citrix Hypervisor
6 2 (2.78%) Docker
6 2 (2.78%) pfSense
6 2 (2.78%) Terminal Services
6 2 (2.78%) Virtual Servers
6 2 (2.78%) vSphere
Systems Management
1 22 (30.56%) Microsoft Intune
2 17 (23.61%) SCCM
3 2 (2.78%) Backup Exec
4 1 (1.39%) Active Directory Federation Services
4 1 (1.39%) Ansible
4 1 (1.39%) WSUS
Vendors
1 33 (45.83%) VMware
2 28 (38.89%) Microsoft
3 23 (31.94%) Veeam
4 9 (12.50%) Cisco
4 9 (12.50%) Citrix
5 8 (11.11%) HP
6 7 (9.72%) Sophos
7 4 (5.56%) Acronis
7 4 (5.56%) Apple
7 4 (5.56%) Aruba
7 4 (5.56%) Meraki
8 2 (2.78%) Dell
8 2 (2.78%) Google
8 2 (2.78%) SonicWALL
8 2 (2.78%) Veritas
8 2 (2.78%) WatchGuard
9 1 (1.39%) Nimble Storage
9 1 (1.39%) SolarWinds
49 Support Engineer jobs in the West Midlands