The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Customer Engagement
England / East Midlands
Rank 142 158 169
Rank change year-on-year +16 +11  
Permanent jobs citing Customer Engagement 22 9 16
As % of all permanent IT jobs advertised in the East Midlands 0.75% 0.28% 0.49%
As % of the Processes & Methodologies category 0.86% 0.32% 0.57%
Number of salaries quoted 7 7 14
Median salary £26,500 £60,000 £75,000
Median salary % change year-on-year -55.83% -20.00%  
UK excluding London median salary £51,000 £50,000 £55,000
% change year-on-year +2.00% -9.09%  

Customer Engagement is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process and methodology skills.

Process & Methodology Skills
East Midlands
Permanent job vacancies with a requirement for process and methodology skills 2553 2795 2804
As % of all permanent IT job vacancies advertised in the East Midlands 87.19% 88.00% 86.17%
Number of salaries quoted 2002 2198 2249
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% -  
90% offered a salary of more than £29,000 £27,500 £27,500
10% offered a salary of more than £60,000 £57,500 £56,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Customer Engagement
Job Vacancy Trend in the East Midlands

The job posting trend of jobs advertised in the East Midlands citing Customer Engagement as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Customer Engagement in the East Midlands

Customer Engagement
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the East Midlands.

Salary trend for Customer Engagement in the East Midlands

Customer Engagement
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Customer Engagement in the East Midlands over the 3 months to 24 March 2017.

Salary histogram for Customer Engagement in the East Midlands

Customer Engagement
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East Midlands region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 15 - -
Northamptonshire - 5 £26,500 -
Nottinghamshire 0 2 £65,000 +52.94%
Customer Engagement
England

Customer Engagement
Top 30 Related IT Skills in the East Midlands

For the 6 months to 24 March 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for Customer Engagement.

1 16 (51.61%) Retail
2 13 (41.94%) Release Management
3 11 (35.48%) RESTful
4 10 (32.26%) Project Management
5 8 (25.81%) Thin Client
5 8 (25.81%) Agile Software Development
5 8 (25.81%) Unit Testing
5 8 (25.81%) Fat Client
5 8 (25.81%) Degree
6 7 (22.58%) QA
6 7 (22.58%) Ruby
6 7 (22.58%) PRINCE2
7 6 (19.35%) IT Strategy
8 5 (16.13%) SQL
8 5 (16.13%) MySQL
8 5 (16.13%) CRM
8 5 (16.13%) ITIL
8 5 (16.13%) HP
9 4 (12.90%) Microsoft
9 4 (12.90%) Apache
9 4 (12.90%) Python
9 4 (12.90%) ERP
9 4 (12.90%) MS Visio
9 4 (12.90%) FTP
9 4 (12.90%) HTTP
9 4 (12.90%) TCP/IP
9 4 (12.90%) DNS
9 4 (12.90%) HTTPS
9 4 (12.90%) RDBMS
9 4 (12.90%) HTML

Customer Engagement
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.90%) Apache
1 4 (12.90%) IIS
1 4 (12.90%) nginx
Applications
1 4 (12.90%) MS Office
1 4 (12.90%) MS Project
1 4 (12.90%) MS Visio
2 1 (3.23%) MS Excel
Business Applications
1 4 (12.90%) SAP ERP
Cloud Services
1 4 (12.90%) AWS CloudFormation
2 1 (3.23%) Amazon AWS
2 1 (3.23%) Amazon EC2
2 1 (3.23%) IaaS
2 1 (3.23%) Microsoft Azure
2 1 (3.23%) PaaS
Communications & Networking
1 4 (12.90%) DNS
1 4 (12.90%) Firewall
1 4 (12.90%) FTP
1 4 (12.90%) HTTP
1 4 (12.90%) HTTPS
1 4 (12.90%) SSH
1 4 (12.90%) TCP/IP
Database & Business Intelligence
1 5 (16.13%) MySQL
2 4 (12.90%) RDBMS
2 4 (12.90%) Relational Database
3 1 (3.23%) DB2
3 1 (3.23%) SQL Server
Development Applications
1 3 (9.68%) Cucumber
1 3 (9.68%) Selenium
General
1 16 (51.61%) Retail
2 4 (12.90%) Billing
3 3 (9.68%) Finance
4 1 (3.23%) Publishing
Job Titles
1 8 (25.81%) Developer
1 8 (25.81%) Software Developer
2 6 (19.35%) Architect
2 6 (19.35%) Project Manager
2 6 (19.35%) Solutions Architect
3 4 (12.90%) DevOps Engineer
3 4 (12.90%) Junior
3 4 (12.90%) Junior Project Manager
3 4 (12.90%) Senior Developer
3 4 (12.90%) Senior Software Developer
3 4 (12.90%) Service Manager
3 4 (12.90%) Service Transition Manager
3 4 (12.90%) Transition Manager
4 3 (9.68%) QA Leader
4 3 (9.68%) Senior Architect
4 3 (9.68%) Senior Solutions Architect
4 3 (9.68%) Test Leader
5 2 (6.45%) IT Project Manager
5 2 (6.45%) Senior IT Manager
5 2 (6.45%) Senior IT Project Manager
Libraries, Frameworks & Software Standards
1 11 (35.48%) RESTful
2 4 (12.90%) HTML
2 4 (12.90%) HTML5
2 4 (12.90%) LAMP
2 4 (12.90%) LEMP Stack
Miscellaneous
1 8 (25.81%) Fat Client
1 8 (25.81%) Thin Client
2 4 (12.90%) Hybrid Cloud
2 4 (12.90%) Public Cloud
3 3 (9.68%) Analytical Skills
4 1 (3.23%) CMDB
4 1 (3.23%) Computer Science
4 1 (3.23%) Data Centre
Operating Systems
1 4 (12.90%) Linux
1 4 (12.90%) Unix
Processes & Methodologies
1 13 (41.94%) Release Management
2 10 (32.26%) Project Management
3 8 (25.81%) Agile Software Development
3 8 (25.81%) Unit Testing
4 7 (22.58%) PRINCE2
5 6 (19.35%) IT Strategy
6 5 (16.13%) CRM
6 5 (16.13%) ITIL
7 4 (12.90%) Change Management
7 4 (12.90%) Configuration Management
7 4 (12.90%) Continuous Integration
7 4 (12.90%) DevOps
7 4 (12.90%) ERP
7 4 (12.90%) Load Balancing
7 4 (12.90%) Quality Management
8 3 (9.68%) Automation Testing
8 3 (9.68%) BDD
8 3 (9.68%) Mentoring
8 3 (9.68%) Performance Testing
8 3 (9.68%) Test Strategy
Programming Languages
1 7 (22.58%) Ruby
2 5 (16.13%) SQL
3 4 (12.90%) Bash Shell
3 4 (12.90%) Java
3 4 (12.90%) JavaScript
3 4 (12.90%) Perl
3 4 (12.90%) PowerShell
3 4 (12.90%) Python
Qualifications
1 8 (25.81%) Degree
2 4 (12.90%) ITIL Certification
2 4 (12.90%) PRINCE2 Certification
3 1 (3.23%) ISEB
3 1 (3.23%) PMI Certification
3 1 (3.23%) PMP
Quality Assurance & Compliance
1 7 (22.58%) QA
2 2 (6.45%) PMO
System Software
1 4 (12.90%) iptables
2 1 (3.23%) Virtual Machines
2 1 (3.23%) VMware Infrastructure
Systems Management
1 4 (12.90%) CFEngine
1 4 (12.90%) HAProxy
1 4 (12.90%) HP Quality Center
1 4 (12.90%) Opscode Chef
1 4 (12.90%) Puppet
2 1 (3.23%) SCVMM
Vendors
1 5 (16.13%) HP
2 4 (12.90%) Microsoft
2 4 (12.90%) SAP
3 1 (3.23%) BMC
3 1 (3.23%) CheckPoint
3 1 (3.23%) Cisco
3 1 (3.23%) Citrix
3 1 (3.23%) EMC
3 1 (3.23%) IBM
3 1 (3.23%) Juniper
3 1 (3.23%) NetApp
3 1 (3.23%) Oracle
3 1 (3.23%) VMware
Leicester, Leicestershire
Searchability
Salary: £30000 - £40000 per annum
Posted: 4 days ago