Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Customer Engagement skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Engagement over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Customer Engagement
England > East Midlands
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 218 251 263
Rank change year-on-year +33 +12 -18
Permanent jobs citing Customer Engagement 18 16 7
As % of all permanent IT jobs advertised in the East Midlands 0.34% 0.24% 0.094%
As % of the Processes & Methodologies category 0.39% 0.27% 0.10%
Number of salaries quoted 16 9 10
East Midlands median annual salary £40,000 £42,000 £40,000
Median salary % change year-on-year -4.76% +5.00% -33.33%
10th Percentile £20,750 £29,750 £35,000
90th Percentile £60,000 £58,800 £77,125
England median annual salary £55,000 £55,000 £52,500
% change year-on-year - +4.76% -4.55%

Customer Engagement is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

All Process and Methodology Skills
East Midlands
Permanent vacancies with a requirement for process or methodology skills 4675 5825 6703
As % of all permanent IT jobs advertised in the East Midlands 88.68% 89.01% 89.62%
Number of salaries quoted 3871 4620 5431
East Midlands median annual salary £40,000 £42,000 £40,000
Median salary % change year-on-year -4.76% +5.00% -
10th Percentile £25,500 £26,000 £23,750
90th Percentile £63,750 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Customer Engagement
Job Vacancy Trend in the East Midlands

Job postings citing Customer Engagement as a percentage of all IT jobs advertised in the East Midlands.

Job vacancy trend for Customer Engagement in the East Midlands

Customer Engagement
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement in the East Midlands.

Salary trend for Customer Engagement in the East Midlands

Customer Engagement
Salary Histogram in the East Midlands

The salary distribution of IT jobs citing Customer Engagement in the East Midlands over the 6 months to 24 November 2017.

Salary histogram for Customer Engagement in the East Midlands

Customer Engagement
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Engagement within the East Midlands region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Nottinghamshire +15 11 £50,000 +58.73%
Leicestershire +27 7 £21,500 -48.81% 2
Customer Engagement
England

For the 6 months to 24 November 2017, IT jobs citing Customer Engagement also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region with a requirement for Customer Engagement.

1 7 (38.89%) C#
1 7 (38.89%) HTML
1 7 (38.89%) JavaScript
1 7 (38.89%) .NET
1 7 (38.89%) SQL Server
1 7 (38.89%) ASP.NET
1 7 (38.89%) CSS
1 7 (38.89%) MVC
1 7 (38.89%) .NET Framework
1 7 (38.89%) jQuery
1 7 (38.89%) ASP.NET MVC
1 7 (38.89%) Entity Framework
1 7 (38.89%) ASP.NET Web Forms
1 7 (38.89%) User Experience
1 7 (38.89%) Greenfield Project
2 6 (33.33%) Presales
3 5 (27.78%) Google
4 4 (22.22%) Retail
5 3 (16.67%) Firewall
5 3 (16.67%) SEO
5 3 (16.67%) Finance
5 3 (16.67%) Cisco
5 3 (16.67%) CCIE
5 3 (16.67%) Cisco Certification
5 3 (16.67%) Pay per click
5 3 (16.67%) Marketing
5 3 (16.67%) Logistics
5 3 (16.67%) CCDE
5 3 (16.67%) Digital Marketing
5 3 (16.67%) Twitter

Customer Engagement
Co-occurring IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 3 (16.67%) Firewall
2 2 (11.11%) Wi-Fi
3 1 (5.56%) Wireless
Database & Business Intelligence
1 7 (38.89%) SQL Server
General
1 4 (22.22%) Retail
2 3 (16.67%) Finance
2 3 (16.67%) Marketing
Job Titles
1 7 (38.89%) .NET Developer
1 7 (38.89%) Developer
2 5 (27.78%) Graduate
2 5 (27.78%) Graduate .NET Developer
2 5 (27.78%) Graduate Developer
3 4 (22.22%) Architect
4 3 (16.67%) Cisco Architect
4 3 (16.67%) Cisco Network Architect
4 3 (16.67%) Infrastructure Architect
4 3 (16.67%) Network Architect
4 3 (16.67%) Network Infrastructure Architect
4 3 (16.67%) Project Manager
4 3 (16.67%) SEO Manager
4 3 (16.67%) Solutions Architect
5 2 (11.11%) Cisco Solutions Architect
5 2 (11.11%) Infrastructure Solutions Architect
6 1 (5.56%) Lead Architect
6 1 (5.56%) Lead Solutions Architect
6 1 (5.56%) Project Officer
6 1 (5.56%) Project Support Manager
Libraries, Frameworks & Software Standards
1 7 (38.89%) .NET
1 7 (38.89%) .NET Framework
1 7 (38.89%) ASP.NET
1 7 (38.89%) ASP.NET MVC
1 7 (38.89%) ASP.NET Web Forms
1 7 (38.89%) CSS
1 7 (38.89%) Entity Framework
1 7 (38.89%) HTML
1 7 (38.89%) jQuery
2 1 (5.56%) JSON
2 1 (5.56%) Middleware
2 1 (5.56%) RESTful
2 1 (5.56%) Web Services
2 1 (5.56%) XML
2 1 (5.56%) XSLT
Miscellaneous
1 7 (38.89%) Greenfield Project
1 7 (38.89%) User Experience
2 1 (5.56%) Data Centre
Processes & Methodologies
1 7 (38.89%) MVC
2 6 (33.33%) Presales
3 3 (16.67%) Affiliate Marketing
3 3 (16.67%) Customer Acquisition
3 3 (16.67%) Digital Marketing
3 3 (16.67%) Logistics
3 3 (16.67%) Pay per click
3 3 (16.67%) SEO
4 1 (5.56%) Change Management
4 1 (5.56%) Complex Event Processing
4 1 (5.56%) ITIL
4 1 (5.56%) Service Delivery
4 1 (5.56%) Service Management
4 1 (5.56%) SOA
Programming Languages
1 7 (38.89%) C#
1 7 (38.89%) JavaScript
Qualifications
1 3 (16.67%) CCDE
1 3 (16.67%) CCIE
1 3 (16.67%) Cisco Certification
2 1 (5.56%) ITIL Certification
Quality Assurance & Compliance
1 1 (5.56%) SLA
Vendors
1 5 (27.78%) Google
2 3 (16.67%) Cisco
2 3 (16.67%) Twitter