Period
to 20 January 2018

The median annual salary for a Support Specialist was £31,000 in advertised job vacancies in the East of England during the 6 months to 20 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England > East of England
6 months to
20 Jan 2018
Same period 2017 Same period 2016
Rank 309 266 321
Rank change year-on-year -43 +55 0
Permanent jobs requiring a Support Specialist 39 94 63
As % of all permanent IT jobs advertised in the East of England 0.33% 0.76% 0.43%
As % of the Job Titles category 0.34% 0.78% 0.44%
Number of salaries quoted 23 75 50
East of England median annual salary £31,000 £45,000 £37,750
Median salary % change year-on-year -31.11% +19.21% +0.67%
10th Percentile £22,950 £26,750 £21,250
90th Percentile £55,000 £66,000 £53,100
England median annual salary £45,750 £40,000 £38,500
% change year-on-year +14.38% +3.90% +2.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11,436 12,036 14,335
% of permanent IT jobs with a recognized job title 96.71% 96.83% 96.71%
Number of salaries quoted 9,373 9,911 11,863
East of England median annual salary £46,902 £45,000 £44,500
Median salary % change year-on-year +4.23% +1.12% +4.71%
10th Percentile £26,250 £26,000 £25,000
90th Percentile £70,000 £68,750 £66,675
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Specialist
Job Vacancy Trend in the East of England

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Specialist in the East of England

Support Specialist
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in the East of England.

Salary trend for Support Specialist in the East of England

Support Specialist
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Specialist in the East of England over the 6 months to 20 January 2018.

Salary histogram for Support Specialist in the East of England

Support Specialist
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the East of England region over the 6 months to 20 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -12 21 £25,000 -56.52%
Cambridgeshire -34 9 £25,000 -28.57% 2
Bedfordshire +16 7 £52,500 +16.67%
Essex +12 1 - - 2
Suffolk +12 1 £36,000 +15.20%
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 20 January 2018, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Specialist in the job title.

1 19 (48.72%) Retail
2 16 (41.03%) .NET
3 15 (38.46%) C#
4 11 (28.21%) EPoS
5 10 (25.64%) SQL
6 9 (23.08%) Finance
7 8 (20.51%) Windows
7 8 (20.51%) Oracle
8 7 (17.95%) Java
8 7 (17.95%) CRM
8 7 (17.95%) Oracle Database
9 6 (15.38%) Microsoft Excel
9 6 (15.38%) ERP
9 6 (15.38%) Oracle Database 10g
10 5 (12.82%) TCP/IP
11 4 (10.26%) DNS
11 4 (10.26%) VoIP
11 4 (10.26%) DHCP
11 4 (10.26%) SLA
11 4 (10.26%) Microsoft
11 4 (10.26%) ATM
11 4 (10.26%) MCSA
11 4 (10.26%) SharePoint
11 4 (10.26%) MCP
11 4 (10.26%) Microsoft Certification
11 4 (10.26%) A+ Certification
11 4 (10.26%) Salesforce.com
11 4 (10.26%) Spring
11 4 (10.26%) Hibernate
11 4 (10.26%) Office 365

Support Specialist Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.26%) SharePoint
Applications
1 6 (15.38%) Microsoft Excel
Business Applications
1 2 (5.13%) Dynamics AX
1 2 (5.13%) Dynamics CRM
1 2 (5.13%) NetSuite
2 1 (2.56%) iTrent
Cloud Services
1 4 (10.26%) Office 365
1 4 (10.26%) OneDrive
Communications & Networking
1 5 (12.82%) TCP/IP
2 4 (10.26%) ATM
2 4 (10.26%) DHCP
2 4 (10.26%) DNS
2 4 (10.26%) VoIP
3 1 (2.56%) LAN
3 1 (2.56%) PABX
Database & Business Intelligence
1 7 (17.95%) Oracle Database
2 6 (15.38%) Oracle Database 10g
3 3 (7.69%) SQL Server
4 2 (5.13%) Big Data
4 2 (5.13%) QlikView
4 2 (5.13%) Relational Database
4 2 (5.13%) SQL Server 2012
5 1 (2.56%) Electronic Patient Records
5 1 (2.56%) Oracle Database 11g
5 1 (2.56%) RDBMS
5 1 (2.56%) SQL Server 2005
5 1 (2.56%) SQL Server 2008
Development Applications
1 2 (5.13%) Team Foundation Server
General
1 19 (48.72%) Retail
2 9 (23.08%) Finance
3 2 (5.13%) Manufacturing
4 1 (2.56%) Electronics
4 1 (2.56%) Marketing
4 1 (2.56%) Telecoms
Libraries, Frameworks & Software Standards
1 16 (41.03%) .NET
2 4 (10.26%) Hibernate
2 4 (10.26%) Java EE
2 4 (10.26%) Spring
3 3 (7.69%) JSF
3 3 (7.69%) JSP
3 3 (7.69%) Struts
3 3 (7.69%) Web Services
3 3 (7.69%) XML
3 3 (7.69%) XSL
3 3 (7.69%) XSLT
4 2 (5.13%) J2EE
5 1 (2.56%) REST
Miscellaneous
1 11 (28.21%) EPoS
2 4 (10.26%) Contactless
3 3 (7.69%) Analytical Skills
4 1 (2.56%) Client/Server
4 1 (2.56%) Fintech
4 1 (2.56%) Home Automation
4 1 (2.56%) Management Information System
4 1 (2.56%) Smartphone
Operating Systems
1 8 (20.51%) Windows
2 4 (10.26%) Android
2 4 (10.26%) Windows 10
2 4 (10.26%) Windows Server
3 3 (7.69%) Unix
4 2 (5.13%) Linux
4 2 (5.13%) Windows Server 2008
4 2 (5.13%) Windows Server 2012
5 1 (2.56%) AIX
5 1 (2.56%) Red Hat Enterprise Linux
Processes & Methodologies
1 7 (17.95%) CRM
2 6 (15.38%) ERP
3 3 (7.69%) Migration
3 3 (7.69%) Technical Analysis
4 2 (5.13%) Data Migration
4 2 (5.13%) Project Management
4 2 (5.13%) SDLC
5 1 (2.56%) Agile Software Development
5 1 (2.56%) Business Intelligence
5 1 (2.56%) Change Control
5 1 (2.56%) Configuration Management
5 1 (2.56%) Digital Marketing
5 1 (2.56%) Disaster Recovery
5 1 (2.56%) E-Commerce
5 1 (2.56%) High Availability
5 1 (2.56%) Incident Management
5 1 (2.56%) Programme Management
5 1 (2.56%) Security Auditing
5 1 (2.56%) Waterfall
Programming Languages
1 15 (38.46%) C#
2 10 (25.64%) SQL
3 7 (17.95%) Java
4 3 (7.69%) PL/SQL
5 2 (5.13%) X++
Qualifications
1 4 (10.26%) A+ Certification
1 4 (10.26%) DBS Check
1 4 (10.26%) MCP
1 4 (10.26%) MCSA
1 4 (10.26%) Microsoft Certification
2 2 (5.13%) Degree
Quality Assurance & Compliance
1 4 (10.26%) SLA
2 2 (5.13%) QA
3 1 (2.56%) Data Quality
3 1 (2.56%) ISO 20022
3 1 (2.56%) ISO 8583
System Software
1 3 (7.69%) Oracle RAC
2 1 (2.56%) Active Directory
Systems Management
1 4 (10.26%) Microsoft Data Protection Manager
1 4 (10.26%) SCCM
1 4 (10.26%) SCDPM
Vendors
1 8 (20.51%) Oracle
2 4 (10.26%) Microsoft
2 4 (10.26%) Salesforce.com
3 2 (5.13%) JD Edwards
4 1 (2.56%) SAP
4 1 (2.56%) VMware