The median annual salary for a Support Specialist was £30,500 in advertised job vacancies in the East of England during the 3 months to 27 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England / East of England
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 224 237 243
Rank change year-on-year +13 +6  
Permanent jobs requiring a Support Specialist 40 16 39
As % of all permanent IT jobs advertised in the East of England 0.65% 0.23% 0.48%
As % of the Job Titles category 0.66% 0.24% 0.50%
Number of salaries quoted 38 14 37
Median salary £30,500 £57,500 £40,000
Median salary % change year-on-year -46.95% +43.75%  
90% offered a salary of more than £25,700 £28,950 £29,000
10% offered a salary of more than £45,750 £64,250 £50,000
UK excluding London median salary £37,500 £36,000 £35,000
% change year-on-year +4.16% +2.85%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the East of England. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
East of England
Permanent job vacancies with a job title containing a recognized job role 6029 6586 7877
As % of all permanent IT job vacancies advertised in the East of England 97.23% 96.22% 97.46%
Number of salaries quoted 4930 5599 6495
Median salary £45,000 £45,000 £41,000
Median salary % change year-on-year - +9.75%  
90% offered a salary of more than £26,000 £26,000 £25,000
10% offered a salary of more than £62,500 £60,000 £65,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Specialist
Job Vacancy Trend in the East of England

The job posting trend of jobs advertised in the East of England that featured Support Specialist in the job title.

Job vacancy trend for Support Specialist in the East of England

Support Specialist
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in the East of England.

Salary trend for Support Specialist in the East of England

Support Specialist
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Specialist in the East of England over the 3 months to 27 June 2017.

Salary histogram for Support Specialist in the East of England

Support Specialist
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the East of England region over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Suffolk - 13 £30,000 -
Cambridgeshire - 10 £37,500 -
Hertfordshire -6 8 £25,000 -58.33% 1
Bedfordshire +21 5 £47,500 +66.66%
Essex +1 4 £27,500 -42.10%
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 27 June 2017, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Specialist in the job title.

1 24 (42.11%) Windows
2 18 (31.58%) Windows Server
3 17 (29.82%) CRM
3 17 (29.82%) SQL Server
3 17 (29.82%) Microsoft
4 15 (26.32%) SQL
5 13 (22.81%) Dynamics CRM
6 12 (21.05%) HL7
6 12 (21.05%) Crystal Reports
6 12 (21.05%) Middleware
7 9 (15.79%) Oracle
8 7 (12.28%) Java
8 7 (12.28%) PL/SQL
8 7 (12.28%) XML
8 7 (12.28%) Unix
8 7 (12.28%) Time Management
9 6 (10.53%) Asterisk PBX
9 6 (10.53%) VMware ESXi
9 6 (10.53%) User Acceptance Testing
9 6 (10.53%) Telecoms
9 6 (10.53%) Handset
9 6 (10.53%) VMware
9 6 (10.53%) Broadband
9 6 (10.53%) Active Directory
9 6 (10.53%) Windows 10
9 6 (10.53%) BroadSoft
10 5 (8.77%) Analytical Skills
10 5 (8.77%) HP
10 5 (8.77%) SLA
10 5 (8.77%) Firmware

Support Specialist Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (3.51%) Documentum
1 2 (3.51%) SharePoint
1 2 (3.51%) WebLogic
2 1 (1.75%) IIS
2 1 (1.75%) Skype for Business
Applications
1 1 (1.75%) Microsoft Excel
1 1 (1.75%) Microsoft Office
Business Applications
1 13 (22.81%) Dynamics CRM
2 2 (3.51%) Oracle CRM
3 1 (1.75%) iTrent
3 1 (1.75%) SAP CO
3 1 (1.75%) SAP FI
3 1 (1.75%) SAP FI/CO
3 1 (1.75%) Unit4 Business World
Cloud Services
1 1 (1.75%) Dynamics 365
1 1 (1.75%) Office 365
Communications & Networking
1 6 (10.53%) Asterisk PBX
1 6 (10.53%) Broadband
2 5 (8.77%) Firewall
3 3 (5.26%) HTTP
3 3 (5.26%) Internet
4 2 (3.51%) IPsec
4 2 (3.51%) Network Security
4 2 (3.51%) SSH
4 2 (3.51%) TCP/IP
4 2 (3.51%) VPN
5 1 (1.75%) Skype
5 1 (1.75%) Unified Communications
5 1 (1.75%) VoIP
Database & Business Intelligence
1 17 (29.82%) SQL Server
2 12 (21.05%) Crystal Reports
3 3 (5.26%) MySQL
3 3 (5.26%) Relational Database
4 2 (3.51%) Oracle BI Publisher
4 2 (3.51%) Oracle Database
4 2 (3.51%) Oracle Database 10g
4 2 (3.51%) Oracle Reports
4 2 (3.51%) PostgreSQL
4 2 (3.51%) RDBMS
5 1 (1.75%) Electronic Patient Records
5 1 (1.75%) SQL Server 2008
5 1 (1.75%) SQL Server 2012
5 1 (1.75%) SQL Server Reporting Services
General
1 6 (10.53%) Telecoms
2 5 (8.77%) Finance
2 5 (8.77%) Retail
3 3 (5.26%) Banking
4 1 (1.75%) Law
4 1 (1.75%) Local Government
4 1 (1.75%) Publishing
Libraries, Frameworks & Software Standards
1 12 (21.05%) Middleware
2 7 (12.28%) XML
3 4 (7.02%) Hibernate
3 4 (7.02%) Java EE
3 4 (7.02%) Spring
3 4 (7.02%) Struts
3 4 (7.02%) XSL
4 3 (5.26%) CSS
4 3 (5.26%) HTML
4 3 (5.26%) JSF
4 3 (5.26%) JSON
4 3 (5.26%) REST
4 3 (5.26%) Web Services
5 2 (3.51%) XSLT
6 1 (1.75%) J2EE
6 1 (1.75%) JSP
Miscellaneous
1 6 (10.53%) Handset
2 5 (8.77%) Analytical Skills
2 5 (8.77%) HP Storage
3 3 (5.26%) Fintech
4 2 (3.51%) PACS
5 1 (1.75%) Data Centre
Operating Systems
1 24 (42.11%) Windows
2 18 (31.58%) Windows Server
3 7 (12.28%) Unix
4 6 (10.53%) Windows 10
5 3 (5.26%) Linux
6 1 (1.75%) Windows 7
6 1 (1.75%) Windows Server 2008
6 1 (1.75%) Windows Server 2012
Processes & Methodologies
1 17 (29.82%) CRM
2 7 (12.28%) Time Management
3 6 (10.53%) User Acceptance Testing
4 5 (8.77%) E-Commerce
4 5 (8.77%) ITIL
4 5 (8.77%) Problem Management
5 4 (7.02%) ITIL V3
6 3 (5.26%) Document Management
6 3 (5.26%) Incident Management
6 3 (5.26%) Responsive Web Design
6 3 (5.26%) Root Cause Analysis
6 3 (5.26%) Trend Analysis
6 3 (5.26%) Webhook
7 2 (3.51%) Business Intelligence
7 2 (3.51%) High Availability
7 2 (3.51%) Workflow
8 1 (1.75%) Change Control
8 1 (1.75%) Continuous Improvement
8 1 (1.75%) Performance Improvement
8 1 (1.75%) Process Improvement
Programming Languages
1 15 (26.32%) SQL
2 7 (12.28%) Java
2 7 (12.28%) PL/SQL
3 2 (3.51%) Perl
3 2 (3.51%) Python
3 2 (3.51%) Shell Script
4 1 (1.75%) PHP
Qualifications
1 1 (1.75%) MCITP
1 1 (1.75%) MCP
1 1 (1.75%) MCSA
1 1 (1.75%) MCSE
1 1 (1.75%) Microsoft Certification
1 1 (1.75%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 12 (21.05%) HL7
2 5 (8.77%) SLA
3 3 (5.26%) QA
4 1 (1.75%) Data Quality
System Software
1 6 (10.53%) Active Directory
1 6 (10.53%) VMware ESXi
2 5 (8.77%) Firmware
3 1 (1.75%) Oracle RAC
3 1 (1.75%) VMware Infrastructure
Systems Management
1 1 (1.75%) SCCM
1 1 (1.75%) SCOM
Vendors
1 17 (29.82%) Microsoft
2 9 (15.79%) Oracle
3 6 (10.53%) BroadSoft
3 6 (10.53%) VMware
4 5 (8.77%) HP
4 5 (8.77%) Veeam
5 2 (3.51%) BEA
5 2 (3.51%) IBM
5 2 (3.51%) OpenText
5 2 (3.51%) Sybase
6 1 (1.75%) Citrix
6 1 (1.75%) iManage
6 1 (1.75%) SAP
6 1 (1.75%) Sun
Hertfordshire
IQ Public Sector
Salary: £28000 - £34000 per annum
Posted: 11 days ago