Period
to 21 July 2018

The median annual salary for a Support Specialist was £42,500 in advertised job vacancies in the East of England during the 6 months to 21 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England > East of England
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 324 307 343
Rank change year-on-year -17 +36 -3
Permanent jobs requiring a Support Specialist 29 58 43
As % of all permanent IT jobs advertised in the East of England 0.24% 0.46% 0.30%
As % of the Job Titles category 0.25% 0.48% 0.32%
Number of salaries quoted 23 54 37
East of England median annual salary £42,500 £30,500 £51,500
Median salary % change year-on-year +39.34% -40.78% +24.85%
10th Percentile £22,300 £23,565 £30,750
90th Percentile £58,250 £48,750 £63,500
England median annual salary £40,000 £37,750 £40,000
% change year-on-year +5.96% -5.63% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11,706 12,130 13,620
% of permanent IT jobs with a recognized job title 96.80% 97.04% 96.15%
Number of salaries quoted 8,960 9,793 11,318
East of England median annual salary £46,153 £45,000 £44,500
Median salary % change year-on-year +2.56% +1.12% +4.71%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £71,250 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Specialist
Job Vacancy Trend in the East of England

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Specialist in the East of England

Support Specialist
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in the East of England.

Salary trend for Support Specialist in the East of England

Support Specialist
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Specialist in the East of England over the 6 months to 21 July 2018.

Salary histogram for Support Specialist in the East of England

Support Specialist
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the East of England region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cambridgeshire -6 9 £41,386 +10.36%
Hertfordshire -10 8 £45,500 +34.81% 2
Bedfordshire +19 6 £37,500 -18.92%
Essex +31 5 - -
Suffolk -18 1 £36,000 +20.00%
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 21 July 2018, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East of England region featuring Support Specialist in the job title.

1 18 (62.07%) Windows
2 15 (51.72%) SQL
2 15 (51.72%) Oracle
3 12 (41.38%) SQL Server
4 10 (34.48%) Linux
4 10 (34.48%) Windows Server
5 8 (27.59%) Relational Database
5 8 (27.59%) Analytical Skills
5 8 (27.59%) Problem-Solving
6 7 (24.14%) ITIL
6 7 (24.14%) Microsoft
6 7 (24.14%) Finance
7 6 (20.69%) ERP
8 5 (17.24%) Microsoft Office
8 5 (17.24%) XML
8 5 (17.24%) E-Commerce
8 5 (17.24%) Logistics
8 5 (17.24%) Unit4 Business World
8 5 (17.24%) Oracle Database
9 4 (13.79%) Project Planning
9 4 (13.79%) Degree
9 4 (13.79%) SQL Server 2008
9 4 (13.79%) Internet
9 4 (13.79%) Law
9 4 (13.79%) Service Management
9 4 (13.79%) VMware
9 4 (13.79%) SLA
9 4 (13.79%) Microsoft Excel
10 3 (10.34%) Java
10 3 (10.34%) .NET

Support Specialist Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (6.90%) CMS
1 2 (6.90%) IIS
2 1 (3.45%) Apache
2 1 (3.45%) Exchange Server 2010
2 1 (3.45%) MS Exchange
2 1 (3.45%) Skype for Business
Applications
1 5 (17.24%) Microsoft Office
2 4 (13.79%) Microsoft Excel
Business Applications
1 5 (17.24%) Unit4 Business World
2 1 (3.45%) Dynamics CRM
2 1 (3.45%) Infor M3
2 1 (3.45%) NetSuite
2 1 (3.45%) Oracle Payables
2 1 (3.45%) Oracle Receivables
Cloud Services
1 2 (6.90%) Amazon AWS
1 2 (6.90%) Microsoft Azure
2 1 (3.45%) Dynamics 365
2 1 (3.45%) Mimecast
2 1 (3.45%) Office 365
Communications & Networking
1 4 (13.79%) Internet
2 3 (10.34%) SAN
3 1 (3.45%) DHCP
3 1 (3.45%) DNS
3 1 (3.45%) Firewall
3 1 (3.45%) Network Security
3 1 (3.45%) Unified Communications
3 1 (3.45%) VPN
Database & Business Intelligence
1 12 (41.38%) SQL Server
2 8 (27.59%) Relational Database
3 5 (17.24%) Oracle Database
4 4 (13.79%) SQL Server 2008
5 3 (10.34%) Oracle Database 10g
5 3 (10.34%) Oracle Database 11g
5 3 (10.34%) RDBMS
5 3 (10.34%) SQL Server 2005
6 1 (3.45%) Amazon RDS
Development Applications
1 1 (3.45%) InstallShield
1 1 (3.45%) MSI
1 1 (3.45%) Octopus Deploy
1 1 (3.45%) Team Foundation Server
General
1 7 (24.14%) Finance
2 4 (13.79%) Law
3 2 (6.90%) Pharmaceutical
3 2 (6.90%) Telecoms
4 1 (3.45%) Manufacturing
4 1 (3.45%) Multimedia
Libraries, Frameworks & Software Standards
1 5 (17.24%) XML
2 3 (10.34%) .NET
3 2 (6.90%) XSLT
4 1 (3.45%) JSON
Miscellaneous
1 8 (27.59%) Analytical Skills
2 2 (6.90%) Computer Science
2 2 (6.90%) Pharmacovigilance
2 2 (6.90%) Self-Motivation
3 1 (3.45%) Data Centre
Operating Systems
1 18 (62.07%) Windows
2 10 (34.48%) Linux
2 10 (34.48%) Windows Server
3 3 (10.34%) Red Hat Enterprise Linux
3 3 (10.34%) Windows Server 2008
4 2 (6.90%) Windows Server 2003
5 1 (3.45%) Data ONTAP
5 1 (3.45%) Mac OS X
5 1 (3.45%) Windows 10
5 1 (3.45%) Windows 7
5 1 (3.45%) Windows 8
Processes & Methodologies
1 8 (27.59%) Problem-Solving
2 7 (24.14%) ITIL
3 6 (20.69%) ERP
4 5 (17.24%) E-Commerce
4 5 (17.24%) Logistics
5 4 (13.79%) Project Planning
5 4 (13.79%) Service Management
6 3 (10.34%) Agile Software Development
6 3 (10.34%) Change Control
6 3 (10.34%) High Availability
6 3 (10.34%) Incident Management
6 3 (10.34%) Waterfall
7 2 (6.90%) Coaching
7 2 (6.90%) Configuration Management
7 2 (6.90%) Content Management
7 2 (6.90%) Line Management
7 2 (6.90%) Mentoring
7 2 (6.90%) Presales
7 2 (6.90%) Security Auditing
7 2 (6.90%) Validation
Programming Languages
1 15 (51.72%) SQL
2 3 (10.34%) Java
3 1 (3.45%) PowerShell
Qualifications
1 4 (13.79%) Degree
2 3 (10.34%) CCNA
2 3 (10.34%) Cisco Certification
2 3 (10.34%) SC Cleared
2 3 (10.34%) Security Cleared
3 2 (6.90%) CCIE
4 1 (3.45%) Numerate Degree
Quality Assurance & Compliance
1 4 (13.79%) SLA
System Software
1 3 (10.34%) Hyper-V
2 2 (6.90%) Active Directory
2 2 (6.90%) VMware ESXi
3 1 (3.45%) Microsoft App-V
Systems Management
1 3 (10.34%) Systems Management Server (SMS)
2 1 (3.45%) Backup Exec
2 1 (3.45%) Microsoft Data Protection Manager
2 1 (3.45%) SCCM
2 1 (3.45%) SCDPM
Vendors
1 15 (51.72%) Oracle
2 7 (24.14%) Microsoft
3 4 (13.79%) VMware
4 3 (10.34%) Cisco
5 2 (6.90%) Citrix
5 2 (6.90%) HP
5 2 (6.90%) NetApp
5 2 (6.90%) Veeam
6 1 (3.45%) Avaya
6 1 (3.45%) Dell
6 1 (3.45%) Siemens
6 1 (3.45%) Verint