Period
to 17 November 2017

The median annual salary for a Support Specialist was £32,500 in advertised job vacancies in the East of England during the 6 months to 17 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England > East of England
6 months to
17 Nov 2017
Same period 2016 Same period 2015
Rank 293 283 333
Rank change year-on-year -10 +50 -28
Permanent jobs requiring a Support Specialist 61 79 66
As % of all permanent IT jobs advertised in the East of England 0.51% 0.60% 0.43%
As % of the Job Titles category 0.53% 0.62% 0.44%
Number of salaries quoted 45 61 54
East of England median annual salary £32,500 £47,500 £37,500
Median salary % change year-on-year -31.58% +26.67% +3.45%
10th Percentile £22,950 £27,750 £21,250
90th Percentile £53,000 £67,500 £48,750
England median annual salary £40,081 £40,000 £38,250
% change year-on-year +0.20% +4.58% +4.79%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
East of England
Permanent vacancies in the East of England with a recognized job title 11615 12780 14844
% of permanent IT jobs with a recognized job title 96.65% 96.38% 96.50%
Number of salaries quoted 9545 10605 12296
East of England median annual salary £45,000 £45,000 £43,500
Median salary % change year-on-year - +3.45% +2.35%
10th Percentile £26,000 £25,500 £25,000
90th Percentile £68,750 £68,750 £66,250
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Support Specialist
Job Vacancy Trend in the East of England

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in the East of England.

Job vacancy trend for Support Specialist in the East of England

Support Specialist
Salary Trend in the East of England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in the East of England.

Salary trend for Support Specialist in the East of England

Support Specialist
Salary Histogram in the East of England

The salary distribution of IT jobs citing Support Specialist in the East of England over the 6 months to 17 November 2017.

Salary histogram for Support Specialist in the East of England

Support Specialist
Job Locations in the East of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the East of England region over the 6 months to 17 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hertfordshire -10 24 £28,000 -53.33%
Cambridgeshire -24 14 £35,000 +2.94%
Bedfordshire +7 11 £50,000 +53.85%
Suffolk +21 10 £30,000 -
Essex +24 2 - -
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the East of England

For the 6 months to 17 November 2017, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East of England region featuring Support Specialist in the job title.

1 21 (34.43%) Windows
2 20 (32.79%) Retail
3 18 (29.51%) CRM
4 17 (27.87%) SQL
5 16 (26.23%) Oracle
6 15 (24.59%) .NET
7 14 (22.95%) C#
7 14 (22.95%) Java
8 12 (19.67%) SQL Server
8 12 (19.67%) XML
8 12 (19.67%) Finance
8 12 (19.67%) Windows Server
9 11 (18.03%) Microsoft
10 10 (16.39%) EPoS
10 10 (16.39%) PL/SQL
11 9 (14.75%) Unix
11 9 (14.75%) SLA
11 9 (14.75%) Oracle Database 10g
11 9 (14.75%) Oracle Database
12 8 (13.11%) Struts
12 8 (13.11%) XSL
12 8 (13.11%) Hibernate
12 8 (13.11%) Spring
12 8 (13.11%) Dynamics CRM
12 8 (13.11%) Java EE
13 7 (11.48%) JSF
13 7 (11.48%) ERP
13 7 (11.48%) Microsoft Excel
13 7 (11.48%) Middleware
13 7 (11.48%) Windows 10

Support Specialist Skill Set
Co-occurring IT Skills in the East of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (9.84%) SharePoint
2 3 (4.92%) WebLogic
3 1 (1.64%) IIS
3 1 (1.64%) Oracle Service Bus
3 1 (1.64%) Oracle SOA Suite
3 1 (1.64%) WebSphere
Applications
1 7 (11.48%) Microsoft Excel
2 1 (1.64%) Microsoft Office
Business Applications
1 8 (13.11%) Dynamics CRM
2 2 (3.28%) Dynamics AX
2 2 (3.28%) NetSuite
2 2 (3.28%) Oracle CRM
3 1 (1.64%) iTrent
Cloud Services
1 5 (8.20%) Office 365
1 5 (8.20%) OneDrive
Communications & Networking
1 6 (9.84%) TCP/IP
2 5 (8.20%) DHCP
2 5 (8.20%) DNS
2 5 (8.20%) VoIP
3 4 (6.56%) ATM
4 3 (4.92%) HTTP
4 3 (4.92%) Internet
5 2 (3.28%) Firewall
6 1 (1.64%) LAN
6 1 (1.64%) PABX
Database & Business Intelligence
1 12 (19.67%) SQL Server
2 9 (14.75%) Oracle Database
2 9 (14.75%) Oracle Database 10g
3 6 (9.84%) Crystal Reports
4 2 (3.28%) Big Data
4 2 (3.28%) Electronic Patient Records
4 2 (3.28%) Oracle BI Publisher
4 2 (3.28%) Oracle Reports
4 2 (3.28%) QlikView
4 2 (3.28%) Relational Database
4 2 (3.28%) SQL Server 2012
5 1 (1.64%) Oracle Database 11g
5 1 (1.64%) Oracle Database 12c
5 1 (1.64%) RDBMS
5 1 (1.64%) SQL Server 2005
5 1 (1.64%) SQL Server 2008
Development Applications
1 2 (3.28%) Team Foundation Server
General
1 20 (32.79%) Retail
2 12 (19.67%) Finance
3 2 (3.28%) Banking
4 1 (1.64%) Law
4 1 (1.64%) Local Government
4 1 (1.64%) Manufacturing
Libraries, Frameworks & Software Standards
1 15 (24.59%) .NET
2 12 (19.67%) XML
3 8 (13.11%) Hibernate
3 8 (13.11%) Java EE
3 8 (13.11%) Spring
3 8 (13.11%) Struts
3 8 (13.11%) XSL
4 7 (11.48%) JSF
4 7 (11.48%) Middleware
5 6 (9.84%) Web Services
5 6 (9.84%) XSLT
6 5 (8.20%) JSP
7 4 (6.56%) REST
8 3 (4.92%) CSS
8 3 (4.92%) HTML
8 3 (4.92%) J2EE
8 3 (4.92%) JSON
9 1 (1.64%) Oracle Fusion
9 1 (1.64%) SOAP
9 1 (1.64%) XML Messaging
Miscellaneous
1 10 (16.39%) EPoS
2 6 (9.84%) Analytical Skills
3 5 (8.20%) Fintech
4 4 (6.56%) Contactless
5 2 (3.28%) HP Storage
6 1 (1.64%) Client/Server
6 1 (1.64%) Management Information System
6 1 (1.64%) NHS
6 1 (1.64%) Smartphone
Operating Systems
1 21 (34.43%) Windows
2 12 (19.67%) Windows Server
3 9 (14.75%) Unix
4 7 (11.48%) Windows 10
5 5 (8.20%) Android
6 4 (6.56%) Linux
7 2 (3.28%) Windows Server 2008
7 2 (3.28%) Windows Server 2012
8 1 (1.64%) AIX
8 1 (1.64%) Red Hat Enterprise Linux
8 1 (1.64%) Solaris
Processes & Methodologies
1 18 (29.51%) CRM
2 7 (11.48%) ERP
3 6 (9.84%) User Acceptance Testing
4 4 (6.56%) E-Commerce
4 4 (6.56%) Incident Management
4 4 (6.56%) Technical Analysis
5 3 (4.92%) High Availability
5 3 (4.92%) Migration
5 3 (4.92%) Problem Management
5 3 (4.92%) Responsive Web Design
5 3 (4.92%) Root Cause Analysis
5 3 (4.92%) Trend Analysis
5 3 (4.92%) Webhook
6 2 (3.28%) Business Intelligence
6 2 (3.28%) Change Control
6 2 (3.28%) Data Migration
6 2 (3.28%) ITIL
6 2 (3.28%) ITIL V3
6 2 (3.28%) Project Management
6 2 (3.28%) SDLC
Programming Languages
1 17 (27.87%) SQL
2 14 (22.95%) C#
2 14 (22.95%) Java
3 10 (16.39%) PL/SQL
4 2 (3.28%) X++
Qualifications
1 5 (8.20%) A+ Certification
1 5 (8.20%) DBS Check
1 5 (8.20%) MCP
1 5 (8.20%) MCSA
1 5 (8.20%) Microsoft Certification
2 2 (3.28%) Degree
Quality Assurance & Compliance
1 9 (14.75%) SLA
2 6 (9.84%) HL7
3 5 (8.20%) QA
4 2 (3.28%) Data Quality
System Software
1 5 (8.20%) Oracle RAC
2 3 (4.92%) Active Directory
3 2 (3.28%) Firmware
3 2 (3.28%) VMware ESXi
Systems Management
1 5 (8.20%) Microsoft Data Protection Manager
1 5 (8.20%) SCCM
1 5 (8.20%) SCDPM
Vendors
1 16 (26.23%) Oracle
2 11 (18.03%) Microsoft
3 5 (8.20%) Salesforce.com
4 3 (4.92%) VMware
5 2 (3.28%) BEA
5 2 (3.28%) HP
5 2 (3.28%) JD Edwards
5 2 (3.28%) Veeam
6 1 (1.64%) Citrix
6 1 (1.64%) IBM
6 1 (1.64%) iManage