Period
to 7 December 2021

The median annual salary for an IT Services Manager was £43,500 in advertised job vacancies in the North East during the 6 months to 7 December 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Service Manager
England > North East
6 months to
7 Dec 2021
Same period 2020 Same period 2019
Rank 93 81 89
Rank change year-on-year -12 +8 +23
Permanent jobs requiring an IT Services Manager 14 1 9
As % of all permanent jobs advertised in the North East 1.09% 0.13% 0.77%
As % of the Job Titles category 1.20% 0.13% 0.80%
Number of salaries quoted 13 0 9
10th Percentile £40,250 " £26,163
25th Percentile £41,250 " £27,112
Median annual salary (50th Percentile) £43,500 - £39,087
75th Percentile £57,500 " £43,920
90th Percentile £75,500 " £50,119
England median annual salary £60,000 £52,500 £50,000
% change year-on-year +14.29% +5.00% -4.76%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the North East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
North East
Permanent vacancies in the North East with a recognized job title 1,163 777 1,132
% of permanent IT jobs with a recognized job title 90.65% 97.25% 97.25%
Number of salaries quoted 920 690 885
10th Percentile £25,113 £27,500 £22,850
25th Percentile £32,500 £33,500 £31,250
Median annual salary (50th Percentile) £43,004 £44,000 £40,000
Median % change year-on-year -2.26% +10.00% -
75th Percentile £57,500 £55,000 £50,750
90th Percentile £67,575 £62,625 £60,000
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

IT Services Manager
Job Vacancy Trend in the North East

Job postings that featured IT Services Manager in the job title as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for IT Services Manager in the North East

IT Services Manager
Salary Trend in the North East

3-month moving average salary quoted in jobs citing IT Services Manager in the North East.

Salary trend for IT Services Manager in the North East

IT Services Manager
Salary Histogram in the North East

Salary distribution for jobs citing IT Services Manager in the North East over the 6 months to 7 December 2021.

Salary histogram for IT Services Manager in the North East

IT Services Manager
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Manager within the North East region over the 6 months to 7 December 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear -12 11 £48,750 -
Durham - 3 £42,500 - 1
IT Services Manager
England

IT Services Manager Skill Set
Top 30 Co-occurring IT Skills in the North East

For the 6 months to 7 December 2021, IT Services Manager job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North East region featuring IT Services Manager in the job title.

1 7 (50.00%) ITSM
1 7 (50.00%) Service Delivery
1 7 (50.00%) ITIL
2 6 (42.86%) Service Management
3 5 (35.71%) Problem Management
4 4 (28.57%) DHCP
4 4 (28.57%) Microsoft
4 4 (28.57%) Active Directory
4 4 (28.57%) Windows
4 4 (28.57%) DNS
4 4 (28.57%) Project Management
4 4 (28.57%) IT Strategy
4 4 (28.57%) Social Skills
5 3 (21.43%) Storage Management
5 3 (21.43%) Windows Server 2003
5 3 (21.43%) Firewall
5 3 (21.43%) Wireless
5 3 (21.43%) SQL Server
5 3 (21.43%) Microsoft Office
5 3 (21.43%) HP
5 3 (21.43%) Degree
5 3 (21.43%) Windows Server 2008
5 3 (21.43%) Hyper-V
5 3 (21.43%) Veeam
5 3 (21.43%) Windows 7
5 3 (21.43%) Incident Management
5 3 (21.43%) VLAN
5 3 (21.43%) HP Storage
5 3 (21.43%) Continuous Improvement
5 3 (21.43%) Microsoft 365

IT Services Manager Skill Set
Co-occurring IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (21.43%) Microsoft Office
Cloud Services
1 3 (21.43%) Microsoft 365
1 3 (21.43%) SaaS
2 2 (14.29%) AWS
2 2 (14.29%) Azure
2 2 (14.29%) IaaS
3 1 (7.14%) PaaS
Communications & Networking
1 4 (28.57%) DHCP
1 4 (28.57%) DNS
2 3 (21.43%) Firewall
2 3 (21.43%) VLAN
2 3 (21.43%) Wireless
3 2 (14.29%) LAN
3 2 (14.29%) VPN
3 2 (14.29%) WAN
Database & Business Intelligence
1 3 (21.43%) SQL Server
General
1 4 (28.57%) Social Skills
2 2 (14.29%) Analytical Skills
2 2 (14.29%) Organisational Skills
3 1 (7.14%) Law
Miscellaneous
1 3 (21.43%) HP Storage
2 1 (7.14%) Self-Motivation
Operating Systems
1 4 (28.57%) Windows
2 3 (21.43%) Windows 10
2 3 (21.43%) Windows 7
2 3 (21.43%) Windows 8
2 3 (21.43%) Windows Server 2003
2 3 (21.43%) Windows Server 2008
2 3 (21.43%) Windows Server 2012
3 1 (7.14%) Windows Server
Processes & Methodologies
1 7 (50.00%) ITIL
1 7 (50.00%) ITSM
1 7 (50.00%) Service Delivery
2 6 (42.86%) Service Management
3 5 (35.71%) Problem Management
4 4 (28.57%) IT Strategy
4 4 (28.57%) Project Management
5 3 (21.43%) Continuous Improvement
5 3 (21.43%) Incident Management
5 3 (21.43%) Storage Management
6 2 (14.29%) Acceptance Criteria
6 2 (14.29%) Knowledge Management
6 2 (14.29%) Mentoring
6 2 (14.29%) PRINCE2
6 2 (14.29%) Problem-Solving
6 2 (14.29%) Service Delivery Management
6 2 (14.29%) Software Testing
7 1 (7.14%) Release Management
7 1 (7.14%) Stakeholder Engagement
7 1 (7.14%) Stakeholder Management
Programming Languages
1 2 (14.29%) SQL
2 1 (7.14%) C
Qualifications
1 3 (21.43%) Degree
2 2 (14.29%) MCITP
2 2 (14.29%) MCSE
2 2 (14.29%) Microsoft Certification
2 2 (14.29%) SC Cleared
2 2 (14.29%) Security Cleared
3 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 1 (7.14%) SLA
System Software
1 4 (28.57%) Active Directory
2 3 (21.43%) Hyper-V
Vendors
1 4 (28.57%) Microsoft
2 3 (21.43%) HP
2 3 (21.43%) Veeam
3 1 (7.14%) Cisco
3 1 (7.14%) VMware