Support Technician Job Trends in the North of England

Support Technician
England > North of England

The median Support Technician salary in the North of England is £29,000 per year, according to job vacancies posted during the 6 months leading to 18 August 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
18 Aug 2026
Same period 2025 Same period 2024
Rank 176 223 232
Rank change year-on-year +47 +9 +45
Permanent jobs requiring a Support Technician 181 86 108
As % of all permanent jobs in the North of England 0.81% 0.89% 0.72%
As % of the Job Titles category 0.86% 1.01% 0.75%
Number of salaries quoted 153 75 91
10th Percentile £24,000 £25,000 £20,750
25th Percentile £27,000 £28,125 £23,750
Median annual salary (50th Percentile) £29,000 £30,000 £27,000
Median % change year-on-year -3.33% +11.11% -0.39%
75th Percentile £32,500 £33,750 £29,250
90th Percentile £33,750 £34,700 £40,000
England median annual salary £29,000 £30,000 £27,500
% change year-on-year -3.33% +9.09% -4.76%

All Permanent IT Job Roles
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 21,165 8,502 14,338
% of permanent jobs with a recognized job title 94.54% 88.33% 95.08%
Number of salaries quoted 15,445 4,578 9,742
10th Percentile £30,000 £26,000 £28,750
25th Percentile £40,000 £32,500 £37,500
Median annual salary (50th Percentile) £55,000 £47,500 £50,000
Median % change year-on-year +15.79% -5.00% -9.09%
75th Percentile £70,000 £65,000 £65,000
90th Percentile £90,000 £80,000 £77,500
England median annual salary £57,500 £55,000 £55,000
% change year-on-year +4.55% - -8.33%

Support Technician
Job Vacancy Trend in the North of England

Historical trend showing the proportion of permanent IT job postings featuring 'Support Technician' in the job title relative to all permanent IT jobs advertised in the North of England.

Support Technician job vacancy trend in the North of England

Support Technician
Salary Trend in the North of England

Salary distribution trend for Support Technician job vacancies in the North of England.

Salary distribution trend for Support Technician job vacancies in the North of England

Support Technician
Salary Histogram in the North of England

Salary distribution for jobs citing Support Technician in the North of England over the 6 months to 18 August 2026.

Salary histogram for Support Technician in the North of England

Support Technician
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the North of England region over the 6 months to 18 August 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West +78 92 £30,000 +13.21% 15
Yorkshire -38 60 £28,000 -7.44% 20
North East -36 29 £24,000 - 8
Support Technician
England

Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in the North of England

For the 6 months to 18 August 2026, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the North of England region featuring Support Technician in the job title.

1 100 (55.25%) Microsoft 365
2 90 (49.72%) Microsoft
3 89 (49.17%) Windows
4 79 (43.65%) Problem-Solving
5 75 (41.44%) Active Directory
6 67 (37.02%) Customer Service
7 45 (24.86%) DNS
8 44 (24.31%) DHCP
8 44 (24.31%) Windows Server
9 34 (18.78%) Microsoft Exchange
10 28 (15.47%) Cybersecurity
10 28 (15.47%) SharePoint
11 25 (13.81%) ERP
12 24 (13.26%) VPN
13 23 (12.71%) LAN
14 22 (12.15%) Degree
14 22 (12.15%) ITIL
14 22 (12.15%) VoIP
15 21 (11.60%) TCP/IP
16 20 (11.05%) Cisco
17 18 (9.94%) Azure
17 18 (9.94%) Firewall
18 17 (9.39%) OneDrive
18 17 (9.39%) Windows 10
18 17 (9.39%) Wireless
19 16 (8.84%) Asset Management
19 16 (8.84%) Microsoft Certification
20 15 (8.29%) Continuous Improvement
20 15 (8.29%) Disaster Recovery
20 15 (8.29%) ITSM

Support Technician Skill Set
Co-Occurring Skills & Capabilities in the North of England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 34 (18.78%) Microsoft Exchange
2 28 (15.47%) SharePoint
3 2 (1.10%) Moodle
3 2 (1.10%) Totara
4 1 (0.55%) HCL Domino
4 1 (0.55%) HCL Notes
Applications
1 3 (1.66%) Microsoft Excel
Cloud Services
1 100 (55.25%) Microsoft 365
2 18 (9.94%) Azure
3 17 (9.39%) OneDrive
4 14 (7.73%) Entra ID
5 9 (4.97%) Power Platform
5 9 (4.97%) Viva Engage
6 7 (3.87%) IaaS
6 7 (3.87%) SaaS
7 5 (2.76%) AWS
7 5 (2.76%) Cloud Computing
7 5 (2.76%) PaaS
Communications & Networking
1 45 (24.86%) DNS
2 44 (24.31%) DHCP
3 24 (13.26%) VPN
4 23 (12.71%) LAN
5 22 (12.15%) VoIP
6 21 (11.60%) TCP/IP
7 18 (9.94%) Firewall
8 17 (9.39%) Wireless
9 15 (8.29%) VLAN
10 14 (7.73%) WAN
10 14 (7.73%) Wi-Fi
11 11 (6.08%) Remote Desktop
11 11 (6.08%) WLAN
12 9 (4.97%) Cisco IOS
12 9 (4.97%) Network Security
12 9 (4.97%) Structured Cabling
13 6 (3.31%) IP Telephony
14 3 (1.66%) Internet
14 3 (1.66%) Unified Communications
Database & Business Intelligence
1 9 (4.97%) Power BI
2 8 (4.42%) PostgreSQL
2 8 (4.42%) SQL Server
General
1 56 (30.94%) Social Skills
2 19 (10.50%) Organisational Skills
3 12 (6.63%) Manufacturing
4 10 (5.52%) Advertising
4 10 (5.52%) Analytical Skills
4 10 (5.52%) Retail
5 9 (4.97%) Inclusion and Diversity
6 1 (0.55%) Automotive
6 1 (0.55%) Law
Libraries, Frameworks & Software Standards
1 3 (1.66%) HTML
Miscellaneous
1 38 (20.99%) Driving Licence
2 15 (8.29%) Self-Motivation
3 9 (4.97%) CCTV
3 9 (4.97%) iPad
3 9 (4.97%) iPhone
4 8 (4.42%) Onboarding
5 3 (1.66%) Enterprise Software
5 3 (1.66%) Management Information System
6 2 (1.10%) Data Centre
6 2 (1.10%) e-Learning
7 1 (0.55%) Analytical Mindset
7 1 (0.55%) Learning Management System
Operating Systems
1 89 (49.17%) Windows
2 44 (24.31%) Windows Server
3 17 (9.39%) Windows 10
4 15 (8.29%) Mac OS
5 7 (3.87%) Apple iOS
6 3 (1.66%) Linux
7 2 (1.10%) Android
7 2 (1.10%) Unix
8 1 (0.55%) Windows Server 2019
Processes & Methodologies
1 79 (43.65%) Problem-Solving
2 67 (37.02%) Customer Service
3 28 (15.47%) Cybersecurity
4 25 (13.81%) ERP
5 22 (12.15%) ITIL
6 16 (8.84%) Asset Management
7 15 (8.29%) Continuous Improvement
7 15 (8.29%) Disaster Recovery
7 15 (8.29%) ITSM
7 15 (8.29%) Remote Monitoring and Management
8 13 (7.18%) Mobile Device Management
9 10 (5.52%) Service Delivery
9 10 (5.52%) Time Management
10 9 (4.97%) Business Intelligence
10 9 (4.97%) E-Commerce
11 8 (4.42%) Analytics
11 8 (4.42%) Data Analytics
11 8 (4.42%) Knowledge Transfer
11 8 (4.42%) Patch Management
12 6 (3.31%) Project Delivery
Programming Languages
1 3 (1.66%) JavaScript
1 3 (1.66%) PowerShell
1 3 (1.66%) SQL
Qualifications
1 22 (12.15%) Degree
2 16 (8.84%) Microsoft Certification
3 11 (6.08%) ITIL Foundation Certificate
4 10 (5.52%) A+ Certification
4 10 (5.52%) Network+ Certification
5 5 (2.76%) Microsoft Certified Professional
6 4 (2.21%) DBS Check
7 1 (0.55%) AWS Certified Cloud Practitioner
Quality Assurance & Compliance
1 6 (3.31%) SLA
2 5 (2.76%) QA
3 2 (1.10%) Cyber Essentials
3 2 (1.10%) GDPR
System Software
1 75 (41.44%) Active Directory
2 14 (7.73%) VMware Infrastructure
3 1 (0.55%) Hyper-V
Systems Management
1 10 (5.52%) Microsoft Intune
2 9 (4.97%) FortiGate
3 6 (3.31%) Autotask
Vendors
1 90 (49.72%) Microsoft
2 20 (11.05%) Cisco
3 15 (8.29%) VMware
4 9 (4.97%) HP
4 9 (4.97%) Meraki
4 9 (4.97%) ProCurve
4 9 (4.97%) SonicWALL
4 9 (4.97%) Sophos
5 3 (1.66%) Freshdesk
5 3 (1.66%) ServiceNow
6 1 (0.55%) Apple